We were given access to a dashboard where we could track the results of our marketing in real-time, vs. just receiving an e-mailed report. Review collected by and hosted on G2.com.

There isn't much I disliked, but if I'm forced to give a downside, it would be that the name isn't as recognizable to our audience as some other sites. Review collected by and hosted on G2.com.

If I need help with something they always respond quickly and are so nice every time, no matter how many questions I have. They have lots of great features that are easy to figure out and what you can't figure out they are right there to help you through the process. Review collected by and hosted on G2.com.

We had an issue with fees at one time, but they were very helpful on getting it corrected quickly. Review collected by and hosted on G2.com.

I have used PurplePass for several months, and have used their technical support team many times. I am very pleased with their competence.

Since I am not using the software for ticketing an event, I wanted advice how I could adapt it for my purposes. That meant many questions by me to them. They were always amazingly prompt with answers (the same day usually), and understood my needs. They offered suggestions on how I could make the program work for me.

PurplePass software and the technical support team are highly recommended. Review collected by and hosted on G2.com.

Nothing. It works well. It is a mature software, meaning well written, and any bugs have been resolved. Review collected by and hosted on G2.com.

The software is easy to use, the process for setting up events is logical and intuitive. The support team is extremely helpful and communicative. Responses to inquiries are timely and all questions and issues are resolved immediately. Review collected by and hosted on G2.com.

On a couple of instances the rented hardware (mobile box office, printers, and scanners) was not thoroughly checked for quality before shipping (missing cables, some charging issues). Review collected by and hosted on G2.com.

The interface is very user friendly. I am creating information in Purple Pass frequently. Love all the features it provides. I have recommended this platform to several other companies that have reached out about a ticketing platform.

Whenever I have/had a question, Nicholas Liberto was always there to answer and provide guidance. He is truly a asset to Purple Pass. Cannot say enough great things about him! Review collected by and hosted on G2.com.

Nothing so far. Everything works for me for what I need. Review collected by and hosted on G2.com.

The ease of use and the customer support they provide. The system weas easy to set up. We use it for ticketed event of sports teams everyday in season. Review collected by and hosted on G2.com.

I wish they had Send to Mobile service for customers to be able to send unused tickets to a friend or family member for an event. Review collected by and hosted on G2.com.

I found my experience from start to finish to be extremely smooth, transparent, and user-friendly. The customer service representative was communicative, super helpful and accessible. I am very happy with purplepass and plan to use them in the future. Review collected by and hosted on G2.com.

There was nothing I can think of that I disliked about Purplepass. Review collected by and hosted on G2.com.

Purple Pass in so user friendly and easy to understand. I really enjoy the ease of selling tickets , as a new employee to the theatre I was able to sell learn how to sell tickets in a day. The more time I spend on the system the more I learn and the more I like it. Review collected by and hosted on G2.com.

The reporting side of PurplePass is challenging for me because I am not as proficient with excel as I need to be . I wish the reports where more straight forward . I am particularly speaking of the transaction reports. Review collected by and hosted on G2.com.

We have been with Purple Pass for seven years. They have been a very reasonably priced option for our intimate venue. They have grown so much and offer many features that help our process and offer convenience. Whenever I have a question, they respond immediately to help out. It is easy to use with great customer support. Review collected by and hosted on G2.com.

There is an standard open spot on the event page that I wish didn't take up so much space. Review collected by and hosted on G2.com.

Purplepass offers an incredibly user-friendly experience, making event setup and ticketing management seamless and efficient. The platform is thoughtfully designed, ensuring an intuitive workflow that saves time and effort. Their customer support is unparalleled; responsive, professional, and always ready to provide assistance. Purplepass is continually improving their platform, adding new features and tools that demonstrate a commitment to innovation and customer satisfaction. We use it monthly, and it really has taken our production to the next level! Review collected by and hosted on G2.com.

honestly have no drawbacks to mention. Purplepass has consistently exceeded my expectations. If I ever have any sort of issue, there's always an immediate fix! Review collected by and hosted on G2.com.