--- title: Purplepass Reviews meta_title: 'Purplepass Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 101 reviews by the users' company size, role or industry to find out how Purplepass works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 101 scale: '5' date_modified: '2026-08-04' parent_category: name: Event Management url: https://www.g2.com/categories/event-management --- # Purplepass Reviews **Vendor:** Purplepass **Category:** [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing) **Average Rating:** 4.9/5.0 **Total Reviews:** 101 ## About Purplepass Purplepass is a flexible, full-featured event ticketing software designed for theatres, schools, festivals, conferences, and live events of any size. Our cloud-based, PCI-compliant admissions platform embeds a fully branded checkout directly into your website, keeping customers under your logo from purchase to confirmation with no redirects. We create true-to-form, mobile-friendly interactive seat maps at no cost, enabling sales for reserved seating, general admission, season and flex passes, timed entry, merchandise, donations, and VIP add-ons. Built-in tools allow organizers to manage school ticketing systems, theatre performances, festival passes, sporting events, and multi-day conferences all in one dashboard. On-site, Purplepass speeds event check-in with high-speed iOS-based wireless scanners that work online or offline, plus mobile POS for cash, card, and comp transactions. Flexible payment options include Purplepass’s merchant services or integrations with TouchNet, Authorize.net, PayPal, Bluefin, and CardPointe. Our real-time reporting and analytics track sales pace, attendance, marketing codes, and channel performance so finance, marketing, and operations stay in sync. Organizers can run unlimited promo codes, send SMS/email blasts, and connect to 6,000+ third-party tools via Zapier for CRM, marketing automation, or accounting workflows. Every client receives a dedicated account rep, free onboarding, training, and 24/7/365 U.S.-based customer support. Trusted by Division I universities, national festivals, performing arts centers, and independent promoters, Purplepass delivers enterprise-grade ticketing without long-term contracts or hidden fees, making it the go-to solution for selling more tickets, streamlining admissions, and enhancing the guest experience. ## Purplepass Pros & Cons **What users like:** - Users value the **quick and efficient customer support** from Purplepass, enhancing their event management experience. (49 reviews) - Users find Purplepass to be **extremely easy to use** , with excellent support that enhances their overall experience. (37 reviews) - Users commend the **ease of use and excellent customer support** that enhance their ticketing experience significantly. (28 reviews) - Users highlight the **intuitive interface and excellent customer service** of Purplepass, making event management seamless and enjoyable. (27 reviews) - Users commend the **swift response time** of Purplepass, appreciating immediate assistance even during events. (26 reviews) - Timely Support (22 reviews) - Easy Setup (19 reviews) - Users find the **navigation ease** of Purplepass exceptional, thanks to its user-friendly interface and intuitive functions. (18 reviews) - Design Aesthetics (17 reviews) - Ticketing System (17 reviews) **What users dislike:** - Users report **ticketing issues** primarily due to occasional hardware quality checks, impacting their overall experience. (8 reviews) - Users desire **more customization options** in Purplepass, particularly for multiple users and personal account features. (6 reviews) - Users face **payment issues** with delays in receiving funds and occasional quality checks on rented equipment. (6 reviews) - Users note **missing features** like account history and basic functionalities, leaving the platform feeling outdated. (4 reviews) - Users note a **steep learning curve** with Purplepass, but support helps ease the initial setup challenges. (4 reviews) - Users note a **confusing learning curve** with Purplepass's interface, but find the service quick to support new users. (3 reviews) - Users note a **learning difficulty** with Purplepass Ticketing's backend UI, though customer service offers helpful assistance. (3 reviews) - Payment Processing (3 reviews) - Platform Limitations (3 reviews) - Connectivity Issues (2 reviews) ## Purplepass Reviews ### 1. Great Ticketing Solution for events of all sizes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2022 **What do you like best about Purplepass?** Ease of Use. The platform is very user intuitive and the staff behind the scenes are very accessible. **What do you dislike about Purplepass?** Have not really experienced any downside **What problems is Purplepass solving and how is that benefiting you?** Ticketing platform that has the many different features needed for an event business like mine. - [View Purplepass pricing details and edition comparison](https://www.g2.com/products/purplepass/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+08%3A50%3A17+-0500&secure%5Bsession_id%5D=99f042af-4882-4743-adab-76b534ab927e&secure%5Btoken%5D=52f1d0d3c925cd69f92eb35166e7dd4321f1d0e211cfd76921a1cd73cb44cd0b&format=llm_user) ## Purplepass Integrations - [Auth0](https://www.g2.com/products/auth0/reviews) - [Bluefin Solutions](https://www.g2.com/products/bluefin-solutions/reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - [Evensi](https://www.g2.com/products/evensi/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Google Ads](https://www.g2.com/products/google-ads/reviews) - [Google Tag Manager](https://www.g2.com/products/google-tag-manager/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [OneLogin](https://www.g2.com/products/onelogin/reviews) - [SAML Single Sign-On](https://www.g2.com/products/saml-single-sign-on/reviews) - [SMS Marketing](https://www.g2.com/products/marketing-services-24-digital-marketing-agency-sms-marketing/reviews) - [SoundCloud](https://www.g2.com/products/soundcloud/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - [The Events Calendar](https://www.g2.com/products/the-events-calendar/reviews) - [TouchNet U.Commerce](https://www.g2.com/products/touchnet-u-commerce/reviews) - [Vimeo](https://www.g2.com/products/vimeo/reviews) - [X](https://www.g2.com/products/x/reviews) - [YouTube Live](https://www.g2.com/products/youtube-live/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Purplepass Features **Registration** - Event creation - User registration process - Payment processing - Mobile check-in - On-site tickets and registration **Marketing and Communications** - Lead generation and retrieval - Social media promotion - Event website creation - Email customization - Contact list management **Box Office** - Customer Profiles - Ticket Types - Branding & Customization - Event Communications - E-Commerce - Fundraising - Event Analytics **Generative AI** - AI Text Generation **Marketing and Communications** - Event website creation - Email automation - Email customization - Contact list management - Social media promotion - Lead generation and retrieval **Attendee Engagement** - Social media integrations - Attendee networking - Attendee surveys-attendee engagement **Agentic AI - Event Registration & Ticketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Event Operations** - Hotel and transportation planning - Staff management - Session scheduling - Exhibition management **Registration** - Event creation - User registration process - Mobile check-in **Attendee Engagement** - Event agendas and schedules - Floor plans / maps - Social media integrations - Attendee networking - Attendee surveys **Platform** - Performance and reliability - Reporting and dashboards - API / integrations - Multiple event management **Generative AI** - AI Text Generation **Generative AI** - AI Text Generation **Agentic AI - Event Management Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Agentic AI - Event Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Purplepass Alternatives - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) - 4.3/5.0 (910 reviews) - [TicketSpice](https://www.g2.com/products/ticketspice/reviews) - 4.8/5.0 (418 reviews) - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) - 4.3/5.0 (2,234 reviews)