Bernardo M.
BM
Bernardo M.
Supervisor de Medios Digitales
Enterprise (> 1000 emp.)
"Very good after sales service"
4.5/5
What do you like best about Purple?

What the brand values ​​most is the support of the supplier in order to grow and improve your metrics.

Every time we have any questions to see how to improve our analysis we can receive a meeting with our agent and in an hour give us solutions for the future of the tool. You can always adapt to our times and constantly make webinars so that we follow good practices. Review collected by and hosted on G2.com.

What do you dislike about Purple?

We don't like to see the global context without thinking of smaller markets like ours where people's behavior is different from a tool like the one we have today. Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Verified User in Restaurants
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Purple always is looking for ways to get better"
4/5
What do you like best about Purple?

Purple is always evolving its tools for the better of the costumer. Looking for more accurate data and working on its vizualization. The support group is always ready to help when troubleshooting or explaining its tools. Review collected by and hosted on G2.com.

What do you dislike about Purple?

At first i felt los in how to navigate the platform and through reporting, but through time new seminars have been happening and mos simple tools have been added, making the platform easier to use. Review collected by and hosted on G2.com.

JB
John B.
Mid-Market (51-1000 emp.)
"Fantastic digital ecosystem integration options"
5/5
What do you like best about Purple?

Robust means of integrating data collected in WiFi registration with an overall digital ecosystem: analytics, advertising audience list population, advertising attribution reporting, and conversion optimization. Review collected by and hosted on G2.com.

What do you dislike about Purple?

The process for resetting your password is a touch cumbersome :) Review collected by and hosted on G2.com.

Amit J.
AJ
Amit J.
Business Partner
Information Technology and Services
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Change the world with Purple World"
5/5
What do you like best about Purple?

1) Cloud access helps to monitor from remote location

2) Simple Dashboard for laymen to understand

3) Data analytics is very good

4) 24-7 Support Review collected by and hosted on G2.com.

What do you dislike about Purple?

i don't think i would dislike purple ... Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Powerful wi-fi dashboard and excellent technical support"
4/5
What do you like best about Purple?

Have been working with the team at Purple Wi-Fi for several months now and it's clear that it's well supported, with several new features released. The team are very proactive and regularly have follow up calls to try to ensure we have the best experience possible. The dashboard for managing the Wi-Fi is very flexiblle in terms of analytics/reporting and gives us some fantastic inghts. Review collected by and hosted on G2.com.

What do you dislike about Purple?

We'd like to have more flexibility when it comes to designing e-mail campaigns off the back of Wi-Fi signups. This also applies to splash pages, although they are a bit more customisable. The best solution would be the ability to upload our own HTML.

Also, we would like to be able to download our weekly e-mail reports from the dashboard in the form of a PDF document. It would be great if we can get a monthly report in this format. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Partner Review - Innovative company to work alongside"
4.5/5
What do you like best about Purple?

Using the Purple WiFi portal is really simple with all its user friendly features. Purple have a development team which works hard to consistently find improvements to the portal, ensuring it stays ahead of the competition. There is now a feedback feature forum too which allows you to leave a request, the more people that agree with that request, the larger chance there is of Purple creating it. It gives users and partners some control of what they require on the portal.

The company in general is also easy to work with. You are assigned an account manager, as well as working closely alongside employees in different areas of the business. We've managed to build a successful relationship with many Purple employees, to ensure we help each other when needed. Review collected by and hosted on G2.com.

What do you dislike about Purple?

During the server switch there was a long period of roughly a month where the portal was very slow at times, hindering our day to day activities. Such as providing training for our customers but when the portal doesn't work, it can make us look unprofessional. However, we're fully aware that those changes needed to happen and in fact it was partly due to the improvements being made on the portal, which of course we are happy about. Review collected by and hosted on G2.com.

Bas V.
BV
Bas V.
Webanalist
Mid-Market (51-1000 emp.)
"Easy to set-up and use Guest WiFi solution"
5/5
What do you like best about Purple?

The user friendly backoffice environment. And Purple offers more then only Guest WiFi like the marketing tool that comes with it. Also Purple gives us insights in the use of our venues. Review collected by and hosted on G2.com.

What do you dislike about Purple?

Some things you need to figure out yourself because some parts are not that good translated to our native language. Review collected by and hosted on G2.com.

Yalçın B.
YB
Yalçın B.
IT Manager
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"We are happy with purple hotspot after using the different local solutions. "
5/5
What do you like best about Purple?

As a technical perspective easy to implement, and the analytics section on web UI of Purple. We can see the user details and determine our customer characteristics. In addition to all, we can easily compare the network usage of different locations. Review collected by and hosted on G2.com.

What do you dislike about Purple?

We found the e-shot feature is quite slow for our marketing purposes. At the initial process, we thought that e-shots are working like sending e-mails Review collected by and hosted on G2.com.

Verified User in Broadcast Media
AB
Verified User in Broadcast Media
Enterprise (> 1000 emp.)
"Purple WiFi valuable to a company "
5/5
What do you like best about Purple?

It's true when they say the company of Purple WiFi are valuable. They provide wifi easily and they were the first company to create such a high demand for needing wifi in the work place for when we do presentations and need the connection in a place we normally don't have it Review collected by and hosted on G2.com.

What do you dislike about Purple?

I haven't had a bad experience yet to be able to explain my dislikes. Review collected by and hosted on G2.com.

Bojan K.
BK
Bojan K.
Network Analyst
Enterprise (> 1000 emp.)
"Guest WiFi improved"
5/5
What do you like best about Purple?

Purple solution is very simple to use and improves greatly Guest user WiFi experience Review collected by and hosted on G2.com.

What do you dislike about Purple?

Sometimes users are confused with too many options offered on the splash page Review collected by and hosted on G2.com.