--- title: PureCloud for Siebel CRM Reviews meta\_title: 'PureCloud for Siebel CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how PureCloud for Siebel CRM works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 1 scale: '5' date\_modified: '2026-01-20' parent\_category: name: Marketplace Apps url: https://www.g2.com/categories/marketplace-apps --- # PureCloud for Siebel CRM Reviews & Product Details The PureCloud Connector for Siebel CRM is the out-of-the-box solution to integrate all the PureCloud channels inside Siebel. This solution allows having Siebel embedded inside the PureCloud console so always visible and accessible whatever interaction is managed by the agent. * * * Seller [Softphone.it](https://www.g2.com/sellers/softphone-it) Discussions [PureCloud for Siebel CRM Community](https://www.g2.com/products/purecloud-for-siebel-crm/discuss) Show More ## Top-Rated Alternatives [ ![Genesys Cloud CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Genesys Cloud CX") Genesys Cloud CX 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ ![Qualtrics Customer Experience](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Qualtrics Customer Experience") Qualtrics Customer Experience 4.3/5(751) ](https://www.g2.com/products/qualtrics-customer-experience/reviews) [ ![Appian](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Appian") Appian 4.5/5(501) ](https://www.g2.com/products/appian/reviews) [ View All Alternatives ](https://www.g2.com/products/purecloud-for-siebel-crm/competitors/alternatives) ![Anil B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anil B.") AB Anil B. Senior Systems Support Engineer Enterprise (\> 1000 emp.) 7/10/2024 "Finally SiebelCRM on Cloud" 4.5/5 What do you like best about PureCloud for Siebel CRM? Enhanced Automations and Efficiency,Using API keys for integration is one of the best upsides. Review collected by and hosted on G2.com. What do you dislike about PureCloud for Siebel CRM? Cost involved is quite expensive during initial stages. we can consider performance as a downside in large integration systems. Review collected by and hosted on G2.com. What problems is PureCloud for Siebel CRM solving and how is that benefiting you? We are using Siebel application as On-Prem. Due to this we saw many challenges. to overthis Purecloud for Siebel CRM is the right one. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ### There are not enough reviews of PureCloud for Siebel CRM for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![Genesys Cloud CX Logo](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX Logo") Genesys Cloud CX 4.4 (1,558) The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels. ](https://www.g2.com/products/genesys-cloud-cx/reviews "Genesys Cloud CX")[ 2 ![Qualtrics Customer Experience Logo](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-customer-experience%282%29.svg "Qualtrics Customer Experience Logo") Qualtrics Customer Experience 4.3 (751) With Qualtrics, hear and understand every customer, at every meaningful moment, and take actions that deliver breakthrough experiences. Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform. ](https://www.g2.com/products/qualtrics-customer-experience/reviews "Qualtrics Customer Experience")[ 3 ![Appian Logo](https://images.g2crowd.com/uploads/product/hd_favicon/bd72b36193132a308f5957cf548d1fd7/appian.svg "Appian Logo") Appian 4.5 (501) Appian provides a leading low-code software development platform that enables organizations to rapidly develop powerful and unique applications. The applications created on Appian’s platform help companies drive digital transformation and competitive differentiation. 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This service is ideal for creating engaging voice user interfaces, improving accessibility, and personalizing user experiences across various platforms. Key Features: - Extensive Voice and Language Options: Offers over 380 voices across more than 75 languages and variants, including Mandarin, Hindi, Spanish, Arabic, and Russian, allowing for broad global reach. - High-Fidelity Speech Synthesis: Utilizes DeepMind's WaveNet technology to produce speech with humanlike intonation and naturalness, closely mimicking real human voices. - Custom Voice Creation: Enables the development of unique voices tailored to represent specific brands, ensuring consistency across all customer touchpoints. - Advanced Control with SSML: Supports Speech Synthesis Markup Language (SSML) for precise control over speech output, including adjustments to pitch, speaking rate, volume, and pronunciation. - Flexible Audio Output: Provides multiple audio formats such as MP3, Linear16, and OGG Opus, catering to diverse application requirements. Primary Value and Solutions: Google Cloud Text-to-Speech enhances user engagement by delivering high-quality, natural-sounding audio responses, making digital interactions more intuitive and accessible. It addresses the need for scalable and customizable speech synthesis in applications like virtual assistants, customer service bots, and content narration. By offering a wide range of voices and languages, along with the ability to create custom voices, it empowers businesses to deliver personalized and consistent auditory experiences to their users. ](https://www.g2.com/products/google-cloud-text-to-speech/reviews "Google Cloud Text-to-Speech")[ 6 ![Creovai Logo](https://images.g2crowd.com/uploads/product/hd_favicon/6c3ee15a6dc6a8744f00d5a7fb935632/creovai.svg "Creovai Logo") Creovai 4.3 (200) An intelligent platform that listens to customer phone calls to surface insights. Enabling you to increase sales, improve customer loyalty & ensure compliance. ](https://www.g2.com/products/creovai/reviews "Creovai")[ 7 ![livepro Knowledge Management Logo](https://images.g2crowd.com/uploads/product/hd_favicon/e0472c6477543a610d28534461849e8c/livepro-knowledge-management.svg "livepro Knowledge Management Logo") livepro Knowledge Management 4.8 (168) livepro is passionate about improving customer service through effective knowledge management ](https://www.g2.com/products/livepro-knowledge-management/reviews "livepro Knowledge Management")[ 8 ![Tenfold Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_a1624eac1c6e0782f0cede1716175995/tenfold.png "Tenfold Logo") Tenfold 4.5 (172) Tenfold digs deep into all your business history and aggregates all data, including sales, service, and marketing, into a unified view that users can access in real time. 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Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/purecloud-for-siebel-crm/pricing) ## Work at Softphone.it? Claim this profile to respond to reviews, update product info, and reach in-market buyers. 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