[ Pure Chat Reviews ](https://www.g2.com/products/pure-chat/reviews) [ Pure Chat Reviews ](https://www.g2.com/products/pure-chat/reviews) # Pure Chat Features ##### ## Communication (5) Pop-up Chat Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives. Notifications Delivers notifications to both sides of the conversation. Targeted Emails Sends automated emails to further engage clients and potential clients. In-App Messaging Allows for live chat to be enabled within the app for customer help. Co-Browsing Allows agents to join a customer's browser session and navigate through the website with them. Show More ##### ## Internal Use (6) Customization Allows users to customize chat colors, text, logos, and branding. Conversation Archiving Archives conversations in a separate location for later reference. Lead Development Enables employees to denote potential customers. Knowledge Base Establishes a knowledge base for employee reference during conversations. Team Inbox Provides a central location for help requests, helping employees respond sooner. Customer Profiles Allows for the creation of profiles for contacts and customers. Show More ##### ## Generative AI (3) AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. AI Text-to-Speech Simulates human-like speech from text inputs. Show More ## Top-Rated Alternatives [ ![LiveChat](https://images.g2crowd.com/uploads/product/hd_favicon/04131773581c352e6a7121a9d05737e5/livechat.svg "LiveChat") LiveChat 4.5/5(810) ](https://www.g2.com/products/livechat/reviews) [ ![Olark](https://images.g2crowd.com/uploads/product/hd_favicon/1500643600/olark.svg "Olark") Olark 4.3/5(224) ](https://www.g2.com/products/olark/reviews) [ ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") Fin 4.5/5(3,898) ](https://www.g2.com/products/fin/reviews) [ View All Alternatives ](https://www.g2.com/products/pure-chat/competitors/alternatives) Pure Chat Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ba968094a5ab619bb052096fa348bcbe/livechat.png "Product Avatar Image") LiveChat 4.5/5(810) [ Compare Now ](https://www.g2.com/compare/livechat-vs-pure-chat) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6c5e5fe18e31bcec5f8751996074eb66/olark.png "Product Avatar Image") Olark 4.3/5(224) [ Compare Now ](https://www.g2.com/compare/olark-vs-pure-chat) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b34e5fb2190630dd5d5830f2b22fe140/fin.png "Product Avatar Image") Fin 4.5/5(3,898) [ Compare Now ](https://www.g2.com/compare/fin-vs-pure-chat) ##### Categories on G2 [ Live Chat ](https://www.g2.com/categories/live-chat) ##### Explore More [ Which earned wage access vendor is best for a restaurant chain that needs easy rollout across multiple locations and solid support when something goes wrong? ](https://www.g2.com/discussions/which-earned-wage-access-vendor-is-best-for-a-restaurant-chain-that-needs-easy-rollout-across-multiple-locations-and-solid-support-when-something-goes-wrong)[ Checkr vs HireRight for a mid-size company that needs reliable background screening with a clean candidate experience and solid ATS integration? ](https://www.g2.com/discussions/checkr-vs-hireright-for-a-mid-size-company-that-needs-reliable-background-screening-with-a-clean-candidate-experience-and-solid-ats-integration%20)[ Which yard management platforms work best for a 3PL provider that manages multiple client yards and needs to give each client visibility into their own trailer inventory without mixing data? ](https://www.g2.com/discussions/which-yard-management-platforms-work-best-for-a-3pl-provider-that-manages-multiple-client-yards-and-needs-to-give-each-client-visibility-into-their-own-trailer-inventory-without-mixing-data) [ What is the best listing management tool for service-area businesses? ](https://www.g2.com/discussions/what-is-the-best-listing-management-tool-for-service-area-businesses)[ Which case management system is most cost-effective for small practices? ](https://www.g2.com/discussions/which-case-management-system-is-most-cost-effective-for-small-practices)[ Pros and Cons Details ](https://www.g2.com/products/pure-chat/reviews?qs=pros-and-cons) Show More [ Which earned wage access vendor is best for a restaurant chain that needs easy rollout across multiple locations and solid support when something goes wrong? ](https://www.g2.com/discussions/which-earned-wage-access-vendor-is-best-for-a-restaurant-chain-that-needs-easy-rollout-across-multiple-locations-and-solid-support-when-something-goes-wrong)[ Checkr vs HireRight for a mid-size company that needs reliable background screening with a clean candidate experience and solid ATS integration? ](https://www.g2.com/discussions/checkr-vs-hireright-for-a-mid-size-company-that-needs-reliable-background-screening-with-a-clean-candidate-experience-and-solid-ats-integration%20)[ Which yard management platforms work best for a 3PL provider that manages multiple client yards and needs to give each client visibility into their own trailer inventory without mixing data? ](https://www.g2.com/discussions/which-yard-management-platforms-work-best-for-a-3pl-provider-that-manages-multiple-client-yards-and-needs-to-give-each-client-visibility-into-their-own-trailer-inventory-without-mixing-data) [ What is the best listing management tool for service-area businesses? ](https://www.g2.com/discussions/what-is-the-best-listing-management-tool-for-service-area-businesses)[ Which case management system is most cost-effective for small practices? ](https://www.g2.com/discussions/which-case-management-system-is-most-cost-effective-for-small-practices)[ Pros and Cons Details ](https://www.g2.com/products/pure-chat/reviews?qs=pros-and-cons)