Rose-Arielle M.
RM
Rose-Arielle M.
Registered Nurse
Hospital & Health Care
Enterprise (> 1000 emp.)
"Very user friendly"
3.5/5
What do you like best about Pure Chat?

Chat is very user friendly and allows for quick effective communication. Review collected by and hosted on G2.com.

What do you dislike about Pure Chat?

I have never had any issues or glitches with pure chat. Review collected by and hosted on G2.com.

Kenneth M.
KM
Kenneth M.
Teacher
Primary/Secondary Education
Enterprise (> 1000 emp.)
"Very user friendly "
3/5
What do you like best about Pure Chat?

Chat is very easy to use and never glitches. Review collected by and hosted on G2.com.

What do you dislike about Pure Chat?

No problems so far so I'm currently satisfied. Review collected by and hosted on G2.com.

Johnny W.
JW
Johnny W.
Founder and CEO
Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Simple and free (for basic users)"
3.5/5
What do you like best about Pure Chat?

Easy to install on our web site and easy to use. Easy to manage metrics. Easy roast! Review collected by and hosted on G2.com.

What do you dislike about Pure Chat?

Not the prettiest or the most fpohisticsted, but you get what you pay for and we pay nothing! Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"purechat"
3.5/5
What do you like best about Pure Chat?

Easy teachable way to communicate with others at work. it's FrEE and allowed people to reach out to us when needed. Review collected by and hosted on G2.com.

What do you dislike about Pure Chat?

most people had to learn how to use it although it was easy to use. since it was free most people didn't mind Review collected by and hosted on G2.com.

Jessica P.
JP
Jessica P.
Sales Representative
Automotive
Mid-Market (51-1000 emp.)
"Easy to use"
3/5
What do you like best about Pure Chat?

The ease of use is perfect for communications. Review collected by and hosted on G2.com.

What do you dislike about Pure Chat?

Sometimes repose time seems dragged out. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Great Program for Assisting Clients"
5/5
What do you like best about Pure Chat?

I like the ability to live chat with clients and the ability to send links and documents as needed. Review collected by and hosted on G2.com.

What do you dislike about Pure Chat?

There is nothing I have run into that I do not like. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Pure Chat review"
4.5/5
What do you like best about Pure Chat?

It is an easy and fast way to connect with customers. Review collected by and hosted on G2.com.

What do you dislike about Pure Chat?

Cannot add screenshots or photos to chat Review collected by and hosted on G2.com.

Rachel B.
RB
Rachel B.
Director, Customer Success
Public Relations and Communications
Small-Business (50 or fewer emp.)
"Pure Chat makes live chats super simple, intuitive and no-fuss"
4.5/5
What do you like best about Pure Chat?

I like how easy it is to engage with our web visitors - Just a couple clicks and you're already engaging with your prospects. The tool is simple and straightforward to use. Intuitive design and user-friendliness means no confusion and very little training needed.

It's helpful to be able to see the geographical locations of the prospects on your site, as well as where they entered your site (which page or link lead them to you) along with previous visit information. Review collected by and hosted on G2.com.

What do you dislike about Pure Chat?

I do wish that Pure Chat was able to pull in more information about our site visitors, such as their email addresses/names. This would make it easier to engage with our prospects after they've left our site, and integrate with other marketing campaigns and offers. Review collected by and hosted on G2.com.

NT
Nerissa T.
Recruiter
Consumer Goods
Enterprise (> 1000 emp.)
"Innovation"
5/5
What do you like best about Pure Chat?

When it comes to Pure Chat, they are just not any kind of online chat. They have features that really add specialty to those who are recruiting that make our jobs a bit less stressful. A great feature is the location box which allows you to see what area chatters are located in when they engage. Also, if they are registered, their names auto populate, you can see if they are on their mobile device or PC, and when they are actively typing a message. Other features include previous messages so you can see where they left off if they suddenly disconnect from the chat. For my most liked feature, the review display when you close out the chat box. They offer the simple, smiley face emoji or the sad face emoji to rate your chat. With all the features they have and yet keep it very user friendly and simple for both sides of the conversation is a big plus. I would recommend any business, small or big to add Pure Chat to your websites for better communication, promptness, and productivity. Review collected by and hosted on G2.com.

What do you dislike about Pure Chat?

There is not anything I dislike about Pure Chat. Review collected by and hosted on G2.com.

Verified User in Security and Investigations
US
Verified User in Security and Investigations
Small-Business (50 or fewer emp.)
"Useful chat; very user friendly."
3.5/5
What do you like best about Pure Chat?

Very straightforward in use great connectivity tool to interact with customers. Review collected by and hosted on G2.com.

What do you dislike about Pure Chat?

I did not dislike any of the tools and found that if the company was larger we would be able to fully utilize this application. Review collected by and hosted on G2.com.