Verified User in Human Resources
AH
Verified User in Human Resources
Enterprise (> 1000 emp.)
"Impressed by the power of Puppet"
4/5
What do you like best about Puppet Enterprise?

I am impressed by what Puppet can do. It can install and configure software quickly. It is a simple push to multiple servers and the servers are configured. Review collected by and hosted on G2.com.

What do you dislike about Puppet Enterprise?

The main issue that I have with it is that I need to have a puppet agent installed on each server. I also would like to use this to push deployments of wars and html pages. However, it is not a small feat to accomplish. To deploy to my environments, I had to learn Ruby to get the deployments to deploy in a fashion which I could verify. I can get more details if needed. Review collected by and hosted on G2.com.

Mithil P.
MP
Mithil P.
Network Development Senior Engineer
Information Technology and Services
Enterprise (> 1000 emp.)
"One of the best configuration management tooks in the market."
5/5
What do you like best about Puppet Enterprise?

The scope of possibilities it has and the growth in managing different technologies. Review collected by and hosted on G2.com.

What do you dislike about Puppet Enterprise?

Not being too friendly in managing networking devices. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Describing config policy in terms of desired state, rather than scripting process is very powerful."
5/5
What do you like best about Puppet Enterprise?

The flexibility and power of PE is great. There are many ways to fit it into an existing infrastructure in ways that work best for different organizations who may have different stages of devops and configuration management objectives in general. Review collected by and hosted on G2.com.

What do you dislike about Puppet Enterprise?

It can be difficult for people from the more "ops" side of the organization, with a more traditional background to adopt and sometimes even see all of the advantages. This improves with exposure to the concepts and product. Review collected by and hosted on G2.com.

Aditya S.
AS
Aditya S.
Devops Engineer
Utilities
Mid-Market (51-1000 emp.)
"Great tool for automation of your infrastructure!"
4/5
What do you like best about Puppet Enterprise?

It supports ruby and yaml which are easy to code and maintain. Licensing and GUI is also user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Puppet Enterprise?

Viewing puppet agent run log in debug mode in the GUI is extremely tedious to scroll through. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Enterprise (> 1000 emp.)
"Opened the path to a new way of working"
5/5
What do you like best about Puppet Enterprise?

I came from a development background when I went in to operations. I found the way of working in operations to be lacking with regards to version management and staging, which to me are the main things Puppet brings to ops. There are several other tools that do the same, but the community participation for Puppet is excellent and Puppet has a pretty decent presence on the Windows platform. So for me there hasn't been a need to look any further. Review collected by and hosted on G2.com.

What do you dislike about Puppet Enterprise?

Puppet is pretty much geared towards legacy infrastructure, which for me is anything that isn't cloud native. For the forseeable future we're stuck with that and a tool like Puppet, to me, is indispensable. But I'd rather be making a greater push towards cloud native. Review collected by and hosted on G2.com.

Henry Y.
HY
Henry Y.
Professional Male Model
Mid-Market (51-1000 emp.)
"Puppet Enterprise has been a lifesaver"
5/5
What do you like best about Puppet Enterprise?

Being able to manage thousands of servers across multiple datacenters is a hard task, but getting all ours servers into a managed rebuildable state has been infinitely easier with Puppet. Review collected by and hosted on G2.com.

What do you dislike about Puppet Enterprise?

Puppet Enterprise is very resource heavy. Hiera is management is still a mess. Module management in difficult across a large organization, even with things like r10k. Review collected by and hosted on G2.com.

Deepak P.
DP
Deepak P.
Server Administrator
Semiconductors
Enterprise (> 1000 emp.)
"The DevOps tool"
0/5
What do you like best about Puppet Enterprise?

Idem potency, and open source community like puppet forge Review collected by and hosted on G2.com.

What do you dislike about Puppet Enterprise?

As infra grows, the time takes to agents to completes the run also taking time Review collected by and hosted on G2.com.

Response from Simone Van Cleve of Puppet

Hi Deepak, thanks for providing feedback. I'm glad to hear that you are getting value from the Puppet Forge and are using Puppet Enterprise for security and compliance.

I noticed that you gave Puppet Enterprise 0 out of 5 stars, but your comments suggest that you like or have had a positive experience with at least some components of the product.

If the 0-star rating wasn't intentional, would you consider amending your review? If you did mean to leave 0 stars, we'd like to hear more and find out how we can help improve your experience as a customer.

Thank you,

Simone

Verified User in Computer Networking
AC
Verified User in Computer Networking
Enterprise (> 1000 emp.)
"Puppet Enterprise is good at enforcing states, but..."
2/5
What do you like best about Puppet Enterprise?

It enforces states and is extremely reliable for that. It is the means by which we have treated servers as livestock rather than pets. Review collected by and hosted on G2.com.

What do you dislike about Puppet Enterprise?

It's not easy to learn, and is way more "Dev" than it is "Ops." Not a tool easy for Systems Administrators to adopt, and much of the functionality has been superseded by the (free) ansible, except for the enforcement of states. Review collected by and hosted on G2.com.

Manuel M.
MM
Manuel M.
Arquitecto de sistemas.
Mid-Market (51-1000 emp.)
"Good configuration management tool"
4.5/5
What do you like best about Puppet Enterprise?

Global point of view of your whole infrastructure. Reports. Review collected by and hosted on G2.com.

What do you dislike about Puppet Enterprise?

I feel like upgrade path is going too fast. From version 3.8 to 4.x, and from 4.x to 5.x. Review collected by and hosted on G2.com.

Shiwei Y.
SY
Shiwei Y.
Software Engineer
Computer Software
Enterprise (> 1000 emp.)
"A Puppet noobie reivew"
2.5/5
What do you like best about Puppet Enterprise?

I like puppet has a ability to manage servers with limited configs Review collected by and hosted on G2.com.

What do you dislike about Puppet Enterprise?

Learning curve is bad...

There is a limit on file size that you can sync with puppet. We have to use rsync to bypass that. Review collected by and hosted on G2.com.