--- title: Puppet Enterprise Reviews meta_title: 'Puppet Enterprise Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 43 reviews by the users' company size, role or industry to find out how Puppet Enterprise works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 43 scale: '5' date_modified: '2026-08-09' parent_category: name: CI/CD Tools url: https://www.g2.com/categories/ci-cd-tools --- # Puppet Enterprise Reviews **Vendor:** Perforce **Category:** [Configuration Management Tools](https://www.g2.com/categories/configuration-management) **Average Rating:** 4.2/5.0 **Total Reviews:** 43 ## About Puppet Enterprise Perforce Puppet is an enterprise platform for secure infrastructure automation and governance. Built for platform, DevOps, and security teams, it enables organizations to define and enforce desired state across infrastructure, automate remediation, and scale with confidence. With policy-driven automation and support for both agent-based and agentless workflows, Puppet reduces manual effort while supporting continuous compliance across complex environments. Puppet helps teams detect configuration drift, apply hardened configurations through automation, and remediate vulnerabilities faster across hybrid and multi-cloud infrastructure. Backed by enterprise support and SLAs, it delivers consistent, auditable control to reduce risk and maintain operational integrity at scale. ## Puppet Enterprise Reviews ### 1. Puppet Enterprise is good at enforcing states, but... **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2017 **What do you like best about Puppet Enterprise?** It enforces states and is extremely reliable for that. It is the means by which we have treated servers as livestock rather than pets. **What do you dislike about Puppet Enterprise?** It's not easy to learn, and is way more "Dev" than it is "Ops." Not a tool easy for Systems Administrators to adopt, and much of the functionality has been superseded by the (free) ansible, except for the enforcement of states. **What problems is Puppet Enterprise solving and how is that benefiting you?** We used Puppet 3, but our entire model broke with the advent of Puppet 4. After the disaster of trying to transition everything over, me made the decision to retire Puppet over time. ## Puppet Enterprise Discussions - [Do you provide security updates for the software packages in Puppet Enterprise?](https://www.g2.com/discussions/security-updates) - 1 upvote - [What is Puppet’s definition of a node?](https://www.g2.com/discussions/definition-of-node) - 1 upvote - [Can I try Puppet Enterprise for free?](https://www.g2.com/discussions/free-options) - 1 upvote - [How is Puppet Enterprise different from open source Puppet?](https://www.g2.com/discussions/how-we-differ) - 1 upvote - [What is Puppet Enterprise?](https://www.g2.com/discussions/who-we-are-15173d04-72e4-44ee-969c-4697a9cc2a1d) - 1 upvote - [View Puppet Enterprise pricing details and edition comparison](https://www.g2.com/products/puppet-enterprise/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+03%3A19%3A02+-0500&secure%5Bsession_id%5D=e813dc08-561b-4704-8eb8-1865c5c0ef73&secure%5Btoken%5D=19f28ecaf273b269773a49d995104fdcfd3ea239cf4ed042854fe9d1c64e118c&format=llm_user) ## Puppet Enterprise Features **Additional Functionality** - Widgets - Impact Management - Customizable Forms - Self Service Portal - License Management - Scheduled/Automated Reports - Task Management - Request Assignment - Help Desk Management - Surveys & Feedback - SSL Security - IT Asset Tracking - Knowledge Base Management - Compliance Management - Support Ticket Management - Single Sign On - Data Mapping - Client Portal - Service Level Agreement (SLA) Management - Activity Dashboard - Incident Management - Alerts/Escalation - Prioritization - Generative AI - Performance Monitoring - Email Management - Active Directory Integration - Third-Party Integrations - Alerts/Notifications - Collaboration Tools - Reporting & Statistics - Asset Lifecycle Management - Inventory Management - Data Import/Export - Access Controls/Permissions - Drag & Drop - Activity Tracking - AI Copilot - Workflow Management - Configuration Management - Problem Management - Configurable Workflow - IT Asset Management - API - Data Visualization - Change Management - Device Auto Discovery - Customizable Reports - Contract/License Management - Relationship Mapping - Customizable Fields - Support Ticket Tracking - Vulnerability Scanning - Data Aggregation and Publishing - Cost Tracking - Template Management - Lifecycle Management - Historical Reporting - Monitoring - Configuration Automation - Customizable Templates - Search/Filter - File Management - Status Tracking - Patch Management - Document Management - Real-Time Reporting - Real-Time Monitoring - Version Control - Task Progress Tracking - IT Cost Management - Archiving & Retention - Scheduling - Reporting/Analytics - User Management - Policy Management - Real-Time Analytics - Role-Based Permissions - Rules-Based Workflow - Audit Trail - Business Process Automation - Sarbanes-Oxley Compliance - Task Scheduling **Additional Functionality** - Alerts/Notifications - Patch Prioritization - Status Tracking - Audit Management - Network Wide Management - Remote Access/Control - Remote Monitoring & Management - Vulnerability Scanning - Activity Tracking - Policy Management - Remote Update/Installation - IT Asset Tracking - Approval Process Control - Automatic Patch Deployment - Access Controls/Permissions - Customization - Dashboard - Patch Testing - Support Ticket Management - Automatic Scans - Active Directory Integration - Compliance Management - Application Management - API - Risk Assessment - Scheduling - Reporting & Statistics - Maintenance Scheduling - Generative AI - Real-Time Updates - Usage Tracking/Analytics - AI Copilot - Patch Management - Third-Party Integrations - Server Monitoring - Real-Time Reporting - Event Logs - Service Level Agreement (SLA) Management **Additional Functionality** - Search/Filter - Risk Management - Generative AI - Alerts/Notifications - Compliance Management - Third-Party Integrations - Certificate Assessment - API - Incident Management - Automated Containment - Real-Time Data - Vulnerability Scanning - Monitoring - Policy Management - Asset Discovery - Penetration Testing - Runtime Container Security - Activity Dashboard - Security Auditing - Issue Tracking - Threat Intelligence - Patch Management - Endpoint Management - Collaboration Tools - Vulnerability Management - Goal Setting/Tracking - Vulnerability Assessment - Asset Tagging - Assessment Management - Access Controls/Permissions - AI Copilot - Vulnerability/Threat Prioritization - Vulnerability Protection - Risk Assessment - Reporting/Analytics - SQL Injections **Administration** - Configuration Management - Access Control - Dashboards **Configuration** - Compliance - Scheduling - Maintenance **Administration ** - Administration Console - Task Management - Dashboards and Visualizations - Access Control **Functionality** - Deployment-Ready Staging - Integration - Extensible **Management** - Configuration Management - Access Control - Orchestration - Portfolio Management - Workflow Management - Timeline Management - Testing Management - Change Management - Issue Management - Compliance Management - Policy Management - User Management - Application Management - Task Management - Project Management - Release Management - Audit Management **Agentic AI - Network Automation Tools** - Autonomous Task Execution - Cross-system Integration - Decision Making **Analysis** - Threat Detection **Functionality** - Deployment Automation - Process Analytics - Plugins - APIs / Integrations - Feature Flags **Network** - Scalability - Inventory - Infrastructure - Remote Access **Automation** - Test Automation - Intelligent Automation - Release Automation - Automated Provisioning **Management** - Processes and Workflow - Reporting - Automation **Functionality** - Automation - Integrations - Extensibility - Continuous Integration - Third-Party Integrations **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management - IT Asset Management - Activity Tracking **Processes** - Pipelines - Orchestration - Workflow Visualization **Logistics** - Communication - Scripting - Workflows **IT Management** - Workflow Management - Infrastructure Management - IT Discovery **Processes** - Pipeline Control - Workflow Visualization - Continuous Deployment - Prioritization - Version Control - Rules-Based Workflow - Approval Workflow - Configurable Workflow **Agentic AI - Continuous Delivery** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Additional Functionality** - Single Sign On - Search/Filter - Real-Time Reporting - Data Import/Export - Reporting/Analytics - AI Copilot - Commenting/Notes - Data Extraction - SSL Security - Performance Metrics - Status Tracking - Real-Time Monitoring - Troubleshooting Reports - API - Issue Tracking - Projections - Real-Time Data - Event Logs - Collaboration Tools - Generative AI - Role-Based Permissions - Monitoring - Activity Dashboard - Authentication - KPI Monitoring - Activity Tracking - Real-Time Notifications - Dashboard **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management - Remote Monitoring & Management - Configuration Management - Task Management - License Management - Capacity Management - Compliance Management - Service Level Agreement (SLA) Management - Incident Management **Security - Network Automation** - Change Management - Security Automation - User Authentication and Authorization - Monitoring and Alerts **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning - Third-Party Integrations **Additional Functionality** - Audit Trail - Single Sign On - Security Tools - Server Monitoring - Generative AI - Self Service Portal - Event Logs - Maintenance Scheduling - Data Import/Export - Personalization and Recommendation - AI Copilot - IT Reporting - Alerts/Notifications - Access Controls/Permissions - Issue Auditing - Dashboard - API - Real-Time Notifications - Real-Time Monitoring - Workflow Automation ## Top Puppet Enterprise Alternatives - [Red Hat Ansible Automation Platform](https://www.g2.com/products/red-hat-ansible-automation-platform/reviews) - 4.6/5.0 (369 reviews) - [Progress Chef](https://www.g2.com/products/progress-chef/reviews) - 4.3/5.0 (129 reviews) - [Jenkins](https://www.g2.com/products/jenkins/reviews) - 4.4/5.0 (561 reviews)