[ Pulseway Reviews ](https://www.g2.com/products/pulseway/reviews) [ Pulseway Reviews ](https://www.g2.com/products/pulseway/reviews) # Pulseway Features ##### ## Compatibility (7) File Server Backup The ability to store information from filesystems. Database Server Backup The ability to backup data from relational and NoSQL databases. Virtual Machines Support for secure virtualized tape or disk storage. Repository Models Support for various backup storage and operational processes. Examples include system imaging, incremental backup, or differential backup. Disk Backup Allows users to store up full disk image-level backups. Local Backup The ability to store information locally on a hard drive or similar device. Storage Formats The ability to store multiple types of file formats or convert files to proper format. Show More ##### ## Management (11) Continuous Backup The abillity to automate backups or have backup storage updated continuously. Disaster Recovery Delegate backup settings to facilitate specific recovery in the result of a disaster. Storage Capacity The ability to store large amounts of data or scale capacity to fit storage needs. Remote Backup Provides remote access dashboards designed to manage and store data from familiar applications. Activity Monitoring Actively monitor status of work stations either on-premise or remote. File Sharing Gives users the abilitity to access or send backup files stored online. Security Standards The ability to set standards for asset and risk management. Encrypted Storage Provides some level of encryption of data in transit and sensitive data while it lives online. Performance Baseline Sets a standard performance baseline by which to compare live network activity. Data Visualization Charts or graphs live and historical network performance for quick status checking and analysis. Path Analysis Gives insights into which specific network paths are performing suboptimally. Show More ##### ## Compliance (3) Security Standards The ability to set standards for asset and risk management. Cloud Data Protection Provides high quality and wide scope of in-cloud and offline data security capabilities. Data Deduplication Deduplication, creating synthetic backup files, to reduce file size and eliminate redundant files. Show More ##### ## Functionality (9) Real-time Sync Continuously updates backup files to reflect most recent changes and updates. Storage Capacity The ability to store large amounts of data or scale capacity to fit storage needs. Remote Backup Provides remote access dashboards designed to manage and store data from familiar applications. Versioning Keeps track of incrementally changing versions of the same content, data, and files. Mobile Backup Application Users can view and download files from a mobile device. Performance Monitoring Continuously monitors network performance across the entire span of a network. Alerting Sends alerts via pop-up notifications, texts, emails, or calls regarding network issues or failures. Improvement Suggestions Suggests potential remedies or improvements to slowdowns, errors, or failures. Multi-Network Capability Provides monitoring capabilities for multiple networks at once. Show More ##### ## Inventory Management - Remote Monitoring & Management (RMM) (3) Device Management Unifies endpoint management of employee devices Asset Management Maintains detailed records of network assets and their activity; detects new assets accessing the network ITIL Policy Compliance Supports implementation and adherence to ITIL processes and regulations Show More ##### ## Monitoring and Management (11) Remote Monitoring Monitor IT asset activity remotely from an administrator terminal. Asset Tracking Tracks IT assets and financial data. Application Deployment Releases applications for access on desktop or mobile devices. Patch Management Automates the updating of security measures on enterprise devices. Asset Tracking Tracks IT assets including financial and lifecycle data. Multi-Server Management Allows users to track and control resource spend and loads across multiple servers. Automation Automatically allocates resources to optimize loads across servers. Performance Baseline Sets a standard performance baseline by which to compare live server activity. Real-Time Monitoring Constantly monitors server to detect anomalies in real time. Immediate Alert Notification Ability of the monitoring software to immediately alert the user in case of any issue. Proactive Server Monitoring Software Deploys remedial actions proactively. If this measure fails, then the user is alerted. Show More ##### ## IT Operations & Workflow - Remote Monitoring & Management (RMM) (1) Workflow Management Enables creation and optimization of workflows for IT support and service delivery Show More ##### ## Service Management (3) Remote Access Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network. Service Management (Issue Prioritization) Analyzes operational data to proactively identify and prioritize IT issues. Ticketing Provides tools for creating and managing support tickets across departments Show More ##### ## Monitoring (4) Constant Monitoring Monitors systems constantly in real-time. Timely Alerts Alerts users of incidents and issues as soon as they arise. TIcket Accuracy Generates accurate incident reports. AI Monitoring Utillizes AI to monitor and report on incidents in real-time. Show More ##### ## Management Tools (3) Ticket Assignment Assigns tickets to relevant team members. Standardization Cultivates a standardized workflow for enhanced organization. Lifecycle Visualization Grants transparent overviews for the lifecycle of each incident. Show More ##### ## Visibility (3) Dashboards and Visualizations Presents information and analytics in a digestible, intuitive, and visually appealing way. Alerts and Notifications Clearly notifies team members with relevant information and anomalies in a timely manner. Reporting Creates reports outlining load distribution, performance and other relevant metrics. Show More ##### ## Administration (6) Screen Sharing Provides screen sharing options to allow access to view or control real-time activities. File Sharing Provides easy and seamless file transfer and sharing capabilities to increase productivity and collaboration while working remotely. Session Recording Provides the ability to record remote access and support sessions. Unattended Remote Access Provides remote access to computers at any time, without an end-user present. Multi - Session Handling Provides multiple technician support simultaneously. Multi-Monitor Support Allows users to switch between multiple end users’ monitors with a single click. Show More ##### ## Maintenance (2) Remote Reboot Remotely wake, restart, and install applications on sleeping devices. Remote Printing Print files from remote computer onto the local printer, without having to transfer the file between computers. Show More ##### ## Communication (4) Text Chat Connects instantly via group chats, web-based chats, offline messaging, persistent chat groups, and customer-initiated chat. VoIP Provides voice over IP calling solutions. Video Conference Call Provides pre-session or in-session video call options to resolve issues. Screen Annotations Allows to draw, highlight, encircle, and box certain areas on the screen of the remote computer to enhance support and communicate better. Show More ##### ## Security (2) Data Encryption Implements encryption standards to secure data both in transit and at rest. Compliance Provides compliance to multiple industry standards like HIPAA and GDPR. Show More ##### ## Device Support (3) Mobile Device Access Allows mobile device access to provide support or connect to your computer from anywhere. Multi-Platform Support Provides support across iOS, Mac, Android, PC and other devices. Cross-Platform Allows cross-platform device support, supporting Windows, Mac, Linux, iOS, Android, and Chromebook devices. Show More ##### ## Performance (5) Reporting Provides robust reporting capbilities like session details, technician performance information, and end users’ survey summaries. Multiple Backup Versions Creates multiple restore points to record different system states so users can restore to any time point when there is a need. Unlimited Backup Backs up any file size, file type, external drive, and network share. Deduplication Backups unique files to optimize storage space. Lag Free Operation Backup process doesn't slow down or interrupt workflow. Show More ##### ## Functionality (4) Incremental Backup Routinely backs up the changed files instead of the whole system to save space. OS Boot Recovery Adds backup to the boot menu so that users can launch the application in Pre-OS environment and restore when operating system cannot start. Bootable Disk Creates a bootable USB drive to start up computer and restore system when OS is corrupted. Online Restore Restores backup through online or cloud storage. Show More ##### ## Cloud environment support (2) Server Monitoring For Cloud Deployments Supports public, hybrid and private cloud environments. Software Scaling Software can scale as the enterprises adds more servers to their portfolio virtually. Show More ##### ## Generative AI (3) AI Text Summarization Condenses long documents or text into a brief summary. AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. Show More ##### ## Monitoring - Network Monitoring (3) 360-Degree Network Visibility Offers full observability of all network environments, including on-premises, cloud, SD-WAN, WLAN, and edge computing. Automated Network Discovery Automatically detects and maps all network devices and architectures, reducing manual effort and improving visibility. Real-Time Monitoring Provides true real-time network monitoring to detect and resolve issues instantly, rather than relying on near-time data. Show More ##### ## Analytics - Network Monitoring (2) Predictive Performance Analytics Uses AI-driven analysis of historical and real-time data to forecast network issues before they impact performance. Packet & Flow Analysis Combines packet and flow analysis techniques to provide a comprehensive view of network traffic and performance. Show More ##### ## Security - Network Monitoring (3) Encrypted Data Transmission Ensures all monitored network data is securely encrypted both in transit and at rest. Zero Trust and Identity Management Supports integration with Zero Trust frameworks and identity management solutions to enhance network security. Integrated Network Security Unifies network performance monitoring with security intelligence to identify and mitigate threats in real-time. Show More ##### ## Network Performance - Network Monitoring (2) Dynamic Network Optimization Continuously analyzes and adjusts network configurations to optimize performance and reliability. Automated Tasks Routing Automates routine network monitoring tasks, reducing operational overhead and human error. Show More ##### ## AI Automation - Network Monitoring (3) Machine Learning-Based Anomaly Detection Uses machine learning to identify network anomalies, preventing security and performance issues before they escalate. Self-Healing Networks Automates corrective actions for common network issues, reducing downtime and manual intervention. Predictive Network Maintenance Leverages AI to anticipate hardware failures, capacity issues, and performance bottlenecks before they occur. Show More ##### ## Agentic AI - Network Monitoring (7) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Incident Management (7) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Server Backup (6) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Online Backup (6) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Remote Monitoring & Management (RMM) (7) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Server Monitoring (7) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - PC Backup (4) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ## Top-Rated Alternatives [ 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