Verified User in Telecommunications
AT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Pulseway is a user friendly and powerful IT Monitoring tool. Highly recommend it!"
5/5
What do you like best about Pulseway?

The visibility and detail it gives me over our entire environment are exceptional. I enjoy the detailed view I can go into for each machine with just the click of a button. The mobile application is also straightforward to use and powerful. Review collected by and hosted on G2.com.

What do you dislike about Pulseway?

The only fault I can find with Pulseway is moving machines from containers in the admin interface. It isn't easy to see what needs to be done and how to do it, and it could be a little more user-friendly. Review collected by and hosted on G2.com.

LB
Luca B.
IT Manager
Small-Business (50 or fewer emp.)
"Point of view for SMBs IT administrator"
4/5
What do you like best about Pulseway?

Despite being a good idea the fact that you can have a single probe in your network proxing installation of the agent for other is NOT very effective. Also the network monitor part is not very complete and major MIB for the SNMP part have been promises for a long time but still are not present Review collected by and hosted on G2.com.

What do you dislike about Pulseway?

Despite being a good idea the fact that you can have a single probe in your network proxing installation of the agent for other is NOT very effective. Also the network monitor part is not very complete and major MIB for the SNMP part have been promises for a long time but still are not present Review collected by and hosted on G2.com.

YT
Yasser T.
Expert
Small-Business (50 or fewer emp.)
"Distinguished both team and system go well together the solution is elite the people are supportive"
4.5/5
What do you like best about Pulseway?

Integration and coverage are very detailed while the dashboard are properly presenting proper information Review collected by and hosted on G2.com.

What do you dislike about Pulseway?

might needs some efforts in MSP perspective for assignment of license Review collected by and hosted on G2.com.

Verified User in Information Services
AI
Verified User in Information Services
Enterprise (> 1000 emp.)
"Easy to use IT tool for even non-IT folks!"
4/5
What do you like best about Pulseway?

I was looking for a solution that was both affordable and easy to use. The customs scripts really helped automate repetitive tasks that I'd usually do manually. Review collected by and hosted on G2.com.

What do you dislike about Pulseway?

I'd like to see more integrations - although they did just add IT Glue and when I asked in the Demo if they had some I wanted they showed me where I can request features. I saw in other chat forums that other requests were actually implemented so we will see! Review collected by and hosted on G2.com.

TA
Tim A.
Network Operations Manager
Small-Business (50 or fewer emp.)
"Simple to get started and incredibly capable"
5/5
What do you like best about Pulseway?

It is nice to customize what I specifically want to be monitored. Some workstations I only care if they are online and are running efficiently. And for my servers, I can monitor every critical part of the system for alarming. It has also simplified remotely managing these systems. Review collected by and hosted on G2.com.

What do you dislike about Pulseway?

I had some issues connecting the Pulseway Dashboard software initially, but that was an error on my part. No other complaints so far, and the support team can handle any that come up. Their communication so far has been outstanding. Review collected by and hosted on G2.com.

MW
Mitch W.
IT Support Engineer
Small-Business (50 or fewer emp.)
"Amazing Customer Support & Services"
5/5
What do you like best about Pulseway?

The customer response time is really good, and they are always willing to help - and if they are unable to, they will escalate it to the correct people. Also have some of the most reliable products I have used. Review collected by and hosted on G2.com.

What do you dislike about Pulseway?

Although they are working towards the integration with BitDefender's anti-virus portal, there is currently some key features missing, but I know these are to come! Review collected by and hosted on G2.com.

Sixto Q.
SQ
Sixto Q.
Account Manager
Mid-Market (51-1000 emp.)
"Pulseway - Remote Manager"
5/5
What do you like best about Pulseway?

It's a very easy and reliable way for my IT team to remotely service my computer. They always use it to push any updates that require their authorization or to install any software that I might request for my job. Review collected by and hosted on G2.com.

What do you dislike about Pulseway?

As a user, I am not able to modify the settings or permissions that they have for my computer, but I completely understand since mine is a work computed and they need to protect the company's information. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"The complete IT system management platform"
5/5
What do you like best about Pulseway?

Unlike a lot of solutions on the market, Pulseway is designed in such a way that its not only easy to use, but is a pleasure to use. With really clever visual automation, quick remote control, and patching that simply works. What I really love as well, is the mobile app. Its by far the best on the market, so regardless of where I am, or where my team is, we can connect instantly from the palm of our hand. Review collected by and hosted on G2.com.

What do you dislike about Pulseway?

There isn't a lot that I don't like, I have been a customer now for 4 years. more functionality for Linux maybe. Review collected by and hosted on G2.com.

JM
Jesse M.
Network Administrator
Mid-Market (51-1000 emp.)
"Great product for network administrators"
5/5
What do you like best about Pulseway?

Ease of use, step by step process superb Review collected by and hosted on G2.com.

What do you dislike about Pulseway?

Nothing so far, great product no bugs at Review collected by and hosted on G2.com.

Khalid A.
KA
Khalid A.
Network & System Manager
Mid-Market (51-1000 emp.)
"Pulseway RMM Review"
5/5
What do you like best about Pulseway?

Very simple and versatile software, it has all the required modules which help us monitor and control our systems, wither its Hyper-V, Exchange Server, Active Directory or even SQL, its all within reach and fully operational from your mobile device anywhere and anytime. this software gave us peace of mind specially when some minor configration changes or patches are required. Review collected by and hosted on G2.com.

What do you dislike about Pulseway?

Nothing in general, but I would like to see some price reduction. Review collected by and hosted on G2.com.