FR
Frank R.
Director of IS/CTO
Mid-Market (51-1000 emp.)
"Effective budget friendly RMM solution"
5/5
What do you like best about Pulseway?

Pulseway provides a large feature set on a consolidated platform. The OS and third-party patching are extremely effective and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Pulseway?

The PSA is not as feature rich as some other offerings in the space. I would like more granularity in setting different required fields per ticket type. Review collected by and hosted on G2.com.

Harold K.
HK
Harold K.
Tournament Director/Referee
Small-Business (50 or fewer emp.)
"It just works and does what it shall do"
5/5
What do you like best about Pulseway?

Once it is configured it is easy to use. It runs and does what it is supposed to do. It comes close to support with zero effort. Review collected by and hosted on G2.com.

What do you dislike about Pulseway?

There is some learning curve to learn all the menus and functions and the dependencies between them. Review collected by and hosted on G2.com.

DV
Dominic V.
IT Manager
Mid-Market (51-1000 emp.)
"The best solution for monitoring IT infrastructure"
5/5
What do you like best about Pulseway?

High accessibilty, always updated, With the support behind it. New improvements come frequently, extremely easy to roll out to systems on site. Use it now daily to maintain our systems. Review collected by and hosted on G2.com.

What do you dislike about Pulseway?

Yet to experience any downsides to pulseway Review collected by and hosted on G2.com.

LR
Luis R.
Owner
Small-Business (50 or fewer emp.)
"Great product and support team!"
5/5
What do you like best about Pulseway?

Easy to use, rep is amazing, always open to feedback and improvements. Always guide you to get the most out of your subscriptions and make sure you're using all the features most efficiently! Review collected by and hosted on G2.com.

What do you dislike about Pulseway?

A lot to take in, but I'm sure thats the case with any RMM, but once you learn it all its fantastic! Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Great overall solution"
5/5
What do you like best about Pulseway?

Great allround solution for monitoring, patch management and system administration for users and servers. Offers a lot of extra services that can be bundled. I use it every time a server needs work or I need access. Very easy to integrate and implement on windows and Linux machines. Review collected by and hosted on G2.com.

What do you dislike about Pulseway?

No support on the weekend which has caused some issues in the past. Review collected by and hosted on G2.com.

BM
Brett M.
CEO
Small-Business (50 or fewer emp.)
"Experience with Pulseway"
5/5
What do you like best about Pulseway?

Product is intuitive and user friendly, and the staff are superb and dedicated to client service. Especialy Aston Reed Review collected by and hosted on G2.com.

What do you dislike about Pulseway?

Billing methodology to complicated and cumbersome Review collected by and hosted on G2.com.

Lukas-Joel R.
LR
Lukas-Joel R.
CFO/CTO
Small-Business (50 or fewer emp.)
"Fast to setup and reliable to service / Remote Control and Monitoring Software also for SMBs"
5/5
What do you like best about Pulseway?

Fast setup for a very mighty tool, responsive support at any stage of the process of implementation and customizing, grouping of devices and respective rolled out policies easily usable, for the price of one Teamviewer license I have an extensive remote control and monitoring suite Review collected by and hosted on G2.com.

What do you dislike about Pulseway?

Large extent of features can be overwhelming when not tackling it full-time Review collected by and hosted on G2.com.

MC
Macaulley C.
IT Systems Administrator
Mid-Market (51-1000 emp.)
"Overall a great RMM"
3.5/5
What do you like best about Pulseway?

Pulseway gives us the ability to easily provide remote support to our staff Review collected by and hosted on G2.com.

What do you dislike about Pulseway?

Pluseway has some issues with some of the features. But, any issues are generally incestigated. Review collected by and hosted on G2.com.

SW
Steven W.
IT Manager
Enterprise (> 1000 emp.)
"Life with Pulseway"
5/5
What do you like best about Pulseway?

The support team is wonderful and my account manager, Max Johnson is outstanding. Review collected by and hosted on G2.com.

What do you dislike about Pulseway?

Not being able to uninstall the agent from the browser. Deleting old computers de-registers them from your account. Review collected by and hosted on G2.com.

KC
Kellan C.
Helpdesk Man
Small-Business (50 or fewer emp.)
"Not a great Ticketing System"
0.5/5
What do you like best about Pulseway?

The RMM side of it was great and had all the info we needed Review collected by and hosted on G2.com.

What do you dislike about Pulseway?

Was very clunky and slow with ticketing also didnt look the best Review collected by and hosted on G2.com.