Pulseway seamlessly integrates their RMM and PSA solutions, allowing me to better track and invoice my time without any additional overhead. Pulseway's RMM has a wide variety of indispensable scripting and management tools which they are regularly enhancing and adding to. Most importantly, Pulseway has exceptional customer service. Our account manager James Norris is outstanding. James really goes the extra mile to make sure we have everything we need from assistance with sales of services, onboarding, and obtaining product support. Review collected by and hosted on G2.com.

There is definitely a learning curve associated with the more powerful aspects of the RMM and PSA, fortunately Pulseway is very responsive to questions and provides guidance to ensure we get the most out of our services potential. Review collected by and hosted on G2.com.

Pulseway RMM is easy to use, easy to deploy, keeps tract of all of my customers computers in one place, I use it daily, it integrates easily with most of my IT support tools and the Pulseway support is at the top of my list of vendor support, Review collected by and hosted on G2.com.

I wish they had Linux Remote Desktop Support. Review collected by and hosted on G2.com.

The platform is constantly improving as they add more features. They always are open to customer feedback and requests when adding features as well. Review collected by and hosted on G2.com.

My biggest gripe is the differences between the mobile app and the web app. It seems odd to me but there are functions that can only be executed in the mobile app like installing apps and running workflows on a specific machine ad hoc. There is also no dark mode on the web app. Review collected by and hosted on G2.com.

I've been using Pulseway RMM for the past 5 years, and it has truly transformed our IT management process. The platform's intuitive interface makes it easy to monitor systems, deploy updates, and handle remote support. Real-time alerts and detailed reporting have been invaluable for staying on top of issues before they escalate. Integration with our existing tools has been seamless, and the overall performance has exceeded our expectations. Pulseway RMM has not only improved our operational efficiency but also enhanced our ability to provide top-notch support to our clients. Highly recommended! Review collected by and hosted on G2.com.

Lacks full MacOS support. MacOS is supported, but lacks feature parity vs Windows. Review collected by and hosted on G2.com.

The user-friendly design of Pulse Way of the how it simplifies patching and automates installations is what makes Pulseway the winner for me. Review collected by and hosted on G2.com.

The way we use Pulseway is split into two separate websites having both RMM and PSA baked into the same site would be the best. Review collected by and hosted on G2.com.

Gabriel's performance has been exemplary in every aspect of their role. Their unwavering support for my business and clients has been a driving force behind our continued success. I have no doubt that Gabe, will continue to excel and contribute positively to our organization. Review collected by and hosted on G2.com.

Just a few items.

1. when logging into the web app it always asks to label the browser even if it was labeled.

2. sometimes remote sessions are on the slow side but could be for various reasons Review collected by and hosted on G2.com.

I use this software daily. Effortless monitoring of managed systems. Many powerful features such as automation workflows. Very easy to implement. Supports a bunch of integrations with other softwares. Customer support is always present, I have a direct contact with an account manager. Mobile app is awesome. Review collected by and hosted on G2.com.

Underwhelming linux integration, such as missing support for patch management and missing support for Linux KVM connector, at the time of writing. Review collected by and hosted on G2.com.

Been using it for many years and it's a life-saver. Have been able to support my clients on the go and they hardly ever noticed it. Great software.

Special mention to my accounts manager Jack Shelton for his patience and lots of assistance to me due to the company's double-billing and forceful contract mentality. Review collected by and hosted on G2.com.

Lately they've been partnering with other companies for other products, without any thoughts or attempts to integrate it with their software. The sales person will push for these software without mentioning about the non-integration, and after signing up, you'll noticed that the usual well-developed software is marred with all these 3rd party software creating lots of sign-in and maintenance for different software. The worst part is the billing. Now I have to pay via multiple different channels and it did encounter double-billing once. Thanks to Jack Shelton for assisting though. Review collected by and hosted on G2.com.

Pulseway excels in providing comprehensive remote monitoring and management capabilities.

The intuitive mobile app is particularly useful, allowing for real-time monitoring and instant responses to alerts.

The automation features save a considerable amount of time, and the software's integration with various platforms is seamless. Review collected by and hosted on G2.com.

Nothing really, didn't have any huge issues or troubles.

It was seamless as it can get Review collected by and hosted on G2.com.

Very easy to instal but beside can reach almost every detail of the asset and able to manage. Specially from mobile, able to monitor, get warnings and track the assets of all customers with a single click. Its a life and time saver.

Can reach Support any time just with an email. Review collected by and hosted on G2.com.

Remote desktop might get some improvements but overal is perfect Review collected by and hosted on G2.com.