--- title: Pulseway Reviews meta\_title: 'Pulseway Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 125 reviews by the users' company size, role or industry to find out how Pulseway works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 125 scale: '5' date\_modified: '2026-08-07' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- ### Pulseway Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **intuitive interface** of Pulseway, making it simple to implement and enhancing customer support experiences. [(9 mentions)](https://www.g2.com/products/pulseway/reviews?filters%5Bsentiment_snippet%5D=1688773&qs=pros-and-cons#reviews) Users appreciate the **easy setup** of Pulseway, allowing for efficient implementation and enhanced service management. [(8 mentions)](https://www.g2.com/products/pulseway/reviews?filters%5Bsentiment_snippet%5D=1688810&qs=pros-and-cons#reviews) Users commend the **easy implementation** of Pulseway, appreciating its quick setup and supportive resources throughout the process. [(7 mentions)](https://www.g2.com/products/pulseway/reviews?filters%5Bsentiment_snippet%5D=1685631&qs=pros-and-cons#reviews) Users value the **easy integrations** of Pulseway, enhancing their workflow and simplifying infrastructure management across systems. [(6 mentions)](https://www.g2.com/products/pulseway/reviews?filters%5Bsentiment_snippet%5D=1688033&qs=pros-and-cons#reviews) Users appreciate the **easy integrations** with other software, enhancing their overall experience with Pulseway. [(6 mentions)](https://www.g2.com/products/pulseway/reviews?filters%5Bsentiment_snippet%5D=1686610&qs=pros-and-cons#reviews) Users note the **limited features** of Pulseway, particularly missing Microsoft Office integration and inadequate network monitoring tools. [(4 mentions)](https://www.g2.com/products/pulseway/reviews?filters%5Bsentiment_snippet%5D=1687112&qs=pros-and-cons#reviews) Users face **limited compatibility** with Pulseway, especially regarding Microsoft Office and Linux integration challenges. [(3 mentions)](https://www.g2.com/products/pulseway/reviews?filters%5Bsentiment_snippet%5D=1686459&qs=pros-and-cons#reviews) Users find Pulseway's performance to be **slow** , particularly with ticketing and during peak hours, affecting usability. [(3 mentions)](https://www.g2.com/products/pulseway/reviews?filters%5Bsentiment_snippet%5D=1688394&qs=pros-and-cons#reviews) Users feel the pricing is **very high** compared to similar services, indicating potential for better licensing options. [(2 mentions)](https://www.g2.com/products/pulseway/reviews?filters%5Bsentiment_snippet%5D=1685160&qs=pros-and-cons#reviews) Users express frustration with **unfinished features** and constant upselling, complicating their overall Pulseway experience. [(2 mentions)](https://www.g2.com/products/pulseway/reviews?filters%5Bsentiment_snippet%5D=1687937&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Pulseway ##### 1. Intuitive Users appreciate the **intuitive interface** of Pulseway, making it simple to implement and enhancing customer support experiences. [ See 9 mentions ](https://www.g2.com/products/pulseway/reviews?filters%5Bsentiment_snippet%5D=1688773&qs=pros-and-cons#reviews) See Related User Reviews ![Nimble N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nimble N.") NN Nimble N. Small-Business (50 or fewer emp.) 5.0/5 "A great toolset that comes along with great support for any computer technician business" What do you like about Pulseway? Pulseway helped me take my computer repair services to the next level, and they've grown with me since. They have helped with solutions, insight, and BM Brett M. Small-Business (50 or fewer emp.) 5.0/5 "Experience with Pulseway" What do you like about Pulseway? Product is intuitive and user friendly, and the staff are superb and dedicated to client service. Especialy Aston Reed ##### 2. Easy Setup Users appreciate the **easy setup** of Pulseway, allowing for efficient implementation and enhanced service management. [ See 8 mentions ](https://www.g2.com/products/pulseway/reviews?filters%5Bsentiment_snippet%5D=1688810&qs=pros-and-cons#reviews) See Related User Reviews ![Nimble N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nimble N.") NN Nimble N. Small-Business (50 or fewer emp.) 5.0/5 "A great toolset that comes along with great support for any computer technician business" What do you like about Pulseway? Pulseway helped me take my computer repair services to the next level, and they've grown with me since. They have helped with solutions, insight, and ![Štěpán F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Štěpán F.") ŠF Štěpán F. Small-Business (50 or fewer emp.) 5.0/5 "Set it and forget it" What do you like about Pulseway? I really like this RMM solution because it allows me to set everything up once and then not worry about it. Its robust feature set covers all my needs ##### 3. Implementation Ease Users commend the **easy implementation** of Pulseway, appreciating its quick setup and supportive resources throughout the process. [ See 7 mentions ](https://www.g2.com/products/pulseway/reviews?filters%5Bsentiment_snippet%5D=1685631&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Pulseway Monitoring Use" What do you like about Pulseway? We like the new, simplified licensing model, we love the integrations into other, supporting software and the step-by-step help and support is great. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great overall solution" What do you like about Pulseway? Great allround solution for monitoring, patch management and system administration for users and servers. Offers a lot of extra services that can be b ##### 4. Easy Integrations Users value the **easy integrations** of Pulseway, enhancing their workflow and simplifying infrastructure management across systems. [ See 6 mentions ](https://www.g2.com/products/pulseway/reviews?filters%5Bsentiment_snippet%5D=1688033&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Pulseway Monitoring Use" What do you like about Pulseway? We like the new, simplified licensing model, we love the integrations into other, supporting software and the step-by-step help and support is great. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great overall solution" What do you like about Pulseway? Great allround solution for monitoring, patch management and system administration for users and servers. Offers a lot of extra services that can be b ##### 5. Integrations Users appreciate the **easy integrations** with other software, enhancing their overall experience with Pulseway. [ See 6 mentions ](https://www.g2.com/products/pulseway/reviews?filters%5Bsentiment_snippet%5D=1686610&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Pulseway Monitoring Use" What do you like about Pulseway? We like the new, simplified licensing model, we love the integrations into other, supporting software and the step-by-step help and support is great. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great overall solution" What do you like about Pulseway? Great allround solution for monitoring, patch management and system administration for users and servers. Offers a lot of extra services that can be b ### 5 Cons or Disadvantages of Pulseway ##### 1. Limited Features Users note the **limited features** of Pulseway, particularly missing Microsoft Office integration and inadequate network monitoring tools. [ See 4 mentions ](https://www.g2.com/products/pulseway/reviews?filters%5Bsentiment_snippet%5D=1687112&qs=pros-and-cons#reviews) See Related User Reviews ![Nimble N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nimble N.") NN Nimble N. Small-Business (50 or fewer emp.) 5.0/5 "A great toolset that comes along with great support for any computer technician business" What do you dislike about Pulseway? Pulseway in Australia hasn't been able to provision Microsoft Office products along with the plethora of other solutions they provide. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Pulseway Monitoring Use" What do you dislike about Pulseway? There doesn't seem to be any real network monitoring tools at the moment. ##### 2. Limited Compatibility Users face **limited compatibility** with Pulseway, especially regarding Microsoft Office and Linux integration challenges. [ See 3 mentions ](https://www.g2.com/products/pulseway/reviews?filters%5Bsentiment_snippet%5D=1686459&qs=pros-and-cons#reviews) See Related User Reviews ![Nimble N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nimble N.") NN Nimble N. Small-Business (50 or fewer emp.) 5.0/5 "A great toolset that comes along with great support for any computer technician business" What do you dislike about Pulseway? Pulseway in Australia hasn't been able to provision Microsoft Office products along with the plethora of other solutions they provide. ML Matteo L. Small-Business (50 or fewer emp.) 4.5/5 "Powerful RMM Solution" What do you dislike about Pulseway? Underwhelming linux integration, such as missing support for patch management and missing support for Linux KVM connector, at the time of writing. ##### 3. Slow Performance Users find Pulseway's performance to be **slow** , particularly with ticketing and during peak hours, affecting usability. [ See 3 mentions ](https://www.g2.com/products/pulseway/reviews?filters%5Bsentiment_snippet%5D=1688394&qs=pros-and-cons#reviews) See Related User Reviews KC Kellan C. Small-Business (50 or fewer emp.) 0.5/5 "Not a great Ticketing System" What do you dislike about Pulseway? Was very clunky and slow with ticketing also didnt look the best ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great RMM" What do you dislike about Pulseway? Remote desktop very useable, but can get slow during peak hours ##### 4. Expensive Users feel the pricing is **very high** compared to similar services, indicating potential for better licensing options. [ See 2 mentions ](https://www.g2.com/products/pulseway/reviews?filters%5Bsentiment_snippet%5D=1685160&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Unique Features, But Pricey Compared to Competitors" What do you dislike about Pulseway? It’s pricing is very high compared to other comparable rmms ![Pavel B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pavel B.") PB Pavel B. Small-Business (50 or fewer emp.) 4.0/5 "Monitoring servers, devices, and services" What do you dislike about Pulseway? The price of the license could be better ##### 5. Feature Issues Users express frustration with **unfinished features** and constant upselling, complicating their overall Pulseway experience. [ See 2 mentions ](https://www.g2.com/products/pulseway/reviews?filters%5Bsentiment_snippet%5D=1687937&qs=pros-and-cons#reviews) See Related User Reviews EM eric m. Mid-Market (51-1000 emp.) 4.0/5 "Customizable and Powerful with Great Tagging Features" What do you dislike about Pulseway? Constant upselling. They want to push new modules, yet they still have a few default modules that are not finished or are broken. Let's fix the last m JJ Junie J. Mid-Market (51-1000 emp.) 4.5/5 "Access Assets Anywhere, Anytime with Ease" What do you dislike about Pulseway? The reporting is not good and need a revamp ## Top-Rated Alternatives [ ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne") NinjaOne 4.7/5(5,024) ](https://www.g2.com/products/ninjaone/reviews) [ ![Atera](https://images.g2crowd.com/uploads/product/hd_favicon/361ba9ff073bf59453c903337f10f9d9/atera.svg "Atera") Atera 4.6/5(1,245) ](https://www.g2.com/products/atera/reviews) [ ![Datto RMM](https://images.g2crowd.com/uploads/product/hd_favicon/da4dafebced6fd70e2ee0dc64877752d/datto-rmm.svg "Datto RMM") Datto RMM 4.5/5(795) ](https://www.g2.com/products/datto-rmm/reviews) [ View All Alternatives ](https://www.g2.com/products/pulseway/competitors/alternatives) ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Mid-Market (51-1000 emp.) 11/10/2022 "Pulseway is a user friendly and powerful IT Monitoring tool. Highly recommend it!" 5/5 What do you like best about Pulseway? The visibility and detail it gives me over our entire environment are exceptional. I enjoy the detailed view I can go into for each machine with just the click of a button. The mobile application is also straightforward to use and powerful. Review collected by and hosted on G2.com. What do you dislike about Pulseway? The only fault I can find with Pulseway is moving machines from containers in the admin interface. It isn't easy to see what needs to be done and how to do it, and it could be a little more user-friendly. Review collected by and hosted on G2.com. What problems is Pulseway solving and how is that benefiting you? Visibility and notifications for our environment. Pulseway gives me complete visibility of everything you would need to see on your servers and user machines and even has a remote function built in for effortless connection to devices. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite LB Luca B. IT Manager Small-Business (50 or fewer emp.) 5/13/2022 "Point of view for SMBs IT administrator" 4/5 What do you like best about Pulseway? Despite being a good idea the fact that you can have a single probe in your network proxing installation of the agent for other is NOT very effective. Also the network monitor part is not very complete and major MIB for the SNMP part have been promises for a long time but still are not present Review collected by and hosted on G2.com. What do you dislike about Pulseway? Despite being a good idea the fact that you can have a single probe in your network proxing installation of the agent for other is NOT very effective. Also the network monitor part is not very complete and major MIB for the SNMP part have been promises for a long time but still are not present Review collected by and hosted on G2.com. What problems is Pulseway solving and how is that benefiting you? The easy of Remote control machines , killing processes, looking for the reason why a machine takes so much time responding for a give task, all with ease from your pc/phone wherever you are. So convenient Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic YT Yasser T. Expert Small-Business (50 or fewer emp.) 11/27/2022 "Distinguished both team and system go well together the solution is elite the people are supportive" 4.5/5 What do you like best about Pulseway? Integration and coverage are very detailed while the dashboard are properly presenting proper information Review collected by and hosted on G2.com. What do you dislike about Pulseway? might needs some efforts in MSP perspective for assignment of license Review collected by and hosted on G2.com. What problems is Pulseway solving and how is that benefiting you? Patching, ransomware, EPS, Integration, Network discovery Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Services") AI Verified User in Information Services Enterprise (\> 1000 emp.) 7/14/2022 "Easy to use IT tool for even non-IT folks!" 4/5 What do you like best about Pulseway? I was looking for a solution that was both affordable and easy to use. The customs scripts really helped automate repetitive tasks that I'd usually do manually. Review collected by and hosted on G2.com. What do you dislike about Pulseway? I'd like to see more integrations - although they did just add IT Glue and when I asked in the Demo if they had some I wanted they showed me where I can request features. I saw in other chat forums that other requests were actually implemented so we will see! Review collected by and hosted on G2.com. Recommendations to others considering Pulseway: If pricing is a main point for you, definitely budget-friendly. We moved away from the RD tool cause we did not need it anymore, so ultimately it did save us money in the long term which is nice. Review collected by and hosted on G2.com. What problems is Pulseway solving and how is that benefiting you? Saves me so much time! Pulseway alerts me immediately of any problems which I can solve right from my phone. Also, mentioned above are the custom scripts I use to patch, show logged-in users, clean files, etc. It really is a game changer. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite TA Tim A. Network Operations Manager Small-Business (50 or fewer emp.) 2/1/2022 "Simple to get started and incredibly capable" 5/5 What do you like best about Pulseway? It is nice to customize what I specifically want to be monitored. Some workstations I only care if they are online and are running efficiently. And for my servers, I can monitor every critical part of the system for alarming. It has also simplified remotely managing these systems. Review collected by and hosted on G2.com. What do you dislike about Pulseway? I had some issues connecting the Pulseway Dashboard software initially, but that was an error on my part. No other complaints so far, and the support team can handle any that come up. Their communication so far has been outstanding. Review collected by and hosted on G2.com. Recommendations to others considering Pulseway: If you are looking for an all-in-one solution to monitor and manage your systems, look no further. Review collected by and hosted on G2.com. What problems is Pulseway solving and how is that benefiting you? A problem has always been advanced monitoring of our systems and servers. Pulseway has eased my concerns, and I can now confidently leave my office while supporting our staff and servers. Hopefully, no more middle-of-the-night calls for servers crashing from unexpected software issues. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite MW Mitch W. IT Support Engineer Small-Business (50 or fewer emp.) 2/28/2022 "Amazing Customer Support & Services" 5/5 What do you like best about Pulseway? The customer response time is really good, and they are always willing to help - and if they are unable to, they will escalate it to the correct people. Also have some of the most reliable products I have used. Review collected by and hosted on G2.com. What do you dislike about Pulseway? Although they are working towards the integration with BitDefender's anti-virus portal, there is currently some key features missing, but I know these are to come! Review collected by and hosted on G2.com. What problems is Pulseway solving and how is that benefiting you? We are currently using their RMM for our servers and computers, and networking equipment. This has saved us time and resources, as we can catch issues before they are a problem! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Sixto Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sixto Q.") SQ Sixto Q. Account Manager Mid-Market (51-1000 emp.) 6/22/2021 "Pulseway - Remote Manager" 5/5 What do you like best about Pulseway? It's a very easy and reliable way for my IT team to remotely service my computer. They always use it to push any updates that require their authorization or to install any software that I might request for my job. Review collected by and hosted on G2.com. What do you dislike about Pulseway? As a user, I am not able to modify the settings or permissions that they have for my computer, but I completely understand since mine is a work computed and they need to protect the company's information. Review collected by and hosted on G2.com. Recommendations to others considering Pulseway: If you don't have remote management software, I strongly recommend that you use Pulseway. I've had bad experiences with other free remote software like Team Viewer. Review collected by and hosted on G2.com. What problems is Pulseway solving and how is that benefiting you? -Software Installation -Remote Service Request -Software Updates -Hardware Maintenance and Possible Repairs needed. Review collected by and hosted on G2.com. Show More 12/22/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 12/28/2021 "The complete IT system management platform" 5/5 What do you like best about Pulseway? Unlike a lot of solutions on the market, Pulseway is designed in such a way that its not only easy to use, but is a pleasure to use. With really clever visual automation, quick remote control, and patching that simply works. What I really love as well, is the mobile app. Its by far the best on the market, so regardless of where I am, or where my team is, we can connect instantly from the palm of our hand. Review collected by and hosted on G2.com. What do you dislike about Pulseway? There isn't a lot that I don't like, I have been a customer now for 4 years. more functionality for Linux maybe. Review collected by and hosted on G2.com. Recommendations to others considering Pulseway: Test it in your environment, deploy a few machines and use it for a few days. Review collected by and hosted on G2.com. What problems is Pulseway solving and how is that benefiting you? Wer do everything with Pulseway, remote we manage over 700 Windows, Mac and Linux machines and network devices. Anything from resolving issues, automating patching updates, installing new software, onboarding new users. Anything that is IT, we monitor it in real-time, keep it healthy and remediate problems using Pulseway. We have a big dashboard that Pulseway lets you customize, hanging in our office. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite JM Jesse M. Network Administrator Mid-Market (51-1000 emp.) 5/18/2022 "Great product for network administrators" 5/5 What do you like best about Pulseway? Ease of use, step by step process superb Review collected by and hosted on G2.com. What do you dislike about Pulseway? Nothing so far, great product no bugs at Review collected by and hosted on G2.com. Recommendations to others considering Pulseway: This is the best RMM software that is best suited for our needs. Review collected by and hosted on G2.com. What problems is Pulseway solving and how is that benefiting you? Keeping all systems up to date Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Khalid A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Khalid A.") KA Khalid A. Network & System Manager Mid-Market (51-1000 emp.) 10/11/2021 "Pulseway RMM Review" 5/5 What do you like best about Pulseway? Very simple and versatile software, it has all the required modules which help us monitor and control our systems, wither its Hyper-V, Exchange Server, Active Directory or even SQL, its all within reach and fully operational from your mobile device anywhere and anytime. this software gave us peace of mind specially when some minor configration changes or patches are required. Review collected by and hosted on G2.com. What do you dislike about Pulseway? Nothing in general, but I would like to see some price reduction. Review collected by and hosted on G2.com. Recommendations to others considering Pulseway: Pulseway is an excellent RMM application. Review collected by and hosted on G2.com. What problems is Pulseway solving and how is that benefiting you? Pulseway allowed us to have more free time since I trust the platform will alert us if anything happens the moment it happens to work on a solution immediately instead of having to log in or collect performance logs manually. In addition to that, it allows us to run scripts, remote commands, and control services and running processes. Review collected by and hosted on G2.com. 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