--- title: Pulseway Reviews meta_title: 'Pulseway Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 123 reviews by the users' company size, role or industry to find out how Pulseway works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 123 scale: '5' date_modified: '2026-07-17' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Pulseway Reviews **Vendor:** MMSoft Design **Category:** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm) **Average Rating:** 4.6/5.0 **Total Reviews:** 123 ## About Pulseway Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with features and modules to boost your productivity straight out of the box and never miss critical alerts. - Pulseway’s comprehensive remote monitoring and management (RMM) software provides a complete view across your network. View operational data for workstations, servers, VMs, network devices and more, while resolving issues straight from the same interface. - Be instantly alerted to issues, resolve them before they become a problem and minimize downtime – across the network. - Let you and your team be fully productive from anywhere to deliver first-class customer service wherever you are. - Automate repetitive IT tasks and automatically fix issues before they become a problem. - Pulseway built-in Mobile Remote Control enables simple, reliable, and fluid remote access to any monitored systems. Access files, applications and control remote systems as if you were sitting right in front of them. Try Pulseway RMM today with a free 14-day no-commitment trial to see for yourself. ## Pulseway Pros & Cons **What users like:** - Users appreciate the **intuitive interface** of Pulseway, making it simple to implement and enhancing customer support experiences. (9 reviews) - Users appreciate the **easy setup** of Pulseway, allowing for efficient implementation and enhanced service management. (8 reviews) - Users commend the **easy implementation** of Pulseway, appreciating its quick setup and supportive resources throughout the process. (7 reviews) - Users value the **easy integrations** of Pulseway, enhancing their workflow and simplifying infrastructure management across systems. (6 reviews) - Users appreciate the **easy integrations** with other software, enhancing their overall experience with Pulseway. (6 reviews) - User Interface (6 reviews) - Ease of Implementation (5 reviews) - Easy Implementation (5 reviews) - Easy Integration (5 reviews) - Automation (4 reviews) **What users dislike:** - Users note the **limited features** of Pulseway, particularly missing Microsoft Office integration and inadequate network monitoring tools. (4 reviews) - Users face **limited compatibility** with Pulseway, especially regarding Microsoft Office and Linux integration challenges. (3 reviews) - Users find Pulseway's performance to be **slow** , particularly with ticketing and during peak hours, affecting usability. (3 reviews) - Users feel the pricing is **very high** compared to similar services, indicating potential for better licensing options. (2 reviews) - Users express frustration with **unfinished features** and constant upselling, complicating their overall Pulseway experience. (2 reviews) - Users note that **improvement is needed** in reporting, feature implementation speed, and mobile app consistency. (2 reviews) - Inadequate Monitoring (2 reviews) - Inadequate Updates (2 reviews) - Users feel Pulseway has **lacking features** compared to competitors, particularly in MacOS and Linux support. (2 reviews) - Learning Curve (2 reviews) ## Pulseway Discussions - [What can Pulseway monitor?](https://www.g2.com/discussions/what-can-pulseway-monitor) - 1 comment - [View Pulseway pricing details and edition comparison](https://www.g2.com/products/pulseway/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-08-02+15%3A33%3A32+-0500&secure%5Bsession_id%5D=aab3182c-2b66-47df-a806-06acdf9e67e2&secure%5Btoken%5D=cc0d1cf6ec2236de5490079e8b9a5e3b2d07223863346b0c1ce49fd38c50b05a&format=llm_user) ## Pulseway Integrations - [Datto Endpoint Backup](https://www.g2.com/products/datto-endpoint-backup/reviews) - [Webroot Business Endpoint Protection](https://www.g2.com/products/webroot-business-endpoint-protection/reviews) ## Pulseway Features **Compatibility ** - File Server Backup - Database Server Backup - Virtual Machines - Repository Models **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning - Mobile Backup Application **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Monitoring** - Constant Monitoring - Timely Alerts - TIcket Accuracy - AI Monitoring **Visibility ** - Dashboards and Visualizations - Alerts and Notifications - Reporting **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Functionality ** - Incremental Backup - OS Boot Recovery - Bootable Disk - Online Restore **Generative AI** - AI Text Summarization **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Management** - Continuous Backup - Disaster Recovery - Storage Capacity - Remote Backup - Activity Monitoring **Compatibility ** - Disk Backup - Local Backup - Storage Formats **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking **Management** - Performance Baseline - Data Visualization - Path Analysis **Management Tools** - Ticket Assignment - Standardization - Lifecycle Visualization **Monitoring and Management** - Multi-Server Management - Automation - Performance Baseline - Real-Time Monitoring - Immediate Alert Notification - Proactive Server Monitoring Software **Maintenance** - Remote Reboot - Remote Printing **Performance** - Multiple Backup Versions - Unlimited Backup - Deduplication - Lag Free Operation **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Compliance** - Security Standards - Cloud Data Protection - Data Deduplication **Management** - File Sharing - Security Standards - Encrypted Storage **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Cloud environment support** - Server Monitoring For Cloud Deployments - Software Scaling **Generative AI** - AI Text Generation - AI Text Summarization **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security **Agentic AI - PC Backup** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Decision Making **Security Management** - Incident Reports - Security Validation - Compliance **Security** - Data Encryption - Security and Compliance - Deduplication **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing **Security** - Data Encryption - Compliance **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Agentic AI - Incident Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Server Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Online Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Server Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance** - Reporting **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Pulseway Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,924 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,223 reviews) - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) - 4.5/5.0 (789 reviews)