Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Effortless Consumer Data Collection"
4/5
What do you like best about Pulsar Platform?

The fact that we can collect data on consumers very easily. Review collected by and hosted on G2.com.

What do you dislike about Pulsar Platform?

The set up / settings/ very hard to understand when first time using Review collected by and hosted on G2.com.

Verified User in Market Research
EM
Verified User in Market Research
Mid-Market (51-1000 emp.)
"Intuitive, Researcher-First Platform with Outstanding Client Service"
4.5/5
What do you like best about Pulsar Platform?

As a platform, it’s intuitive, flexible and the inbuilt data visualisations are strong. I value the training modules and webinars. It still feels like a service designed for researchers, by researchers. The client service is second to none, compared to other platform providers. Big shout out to Emily and Alex in particular! Review collected by and hosted on G2.com.

What do you dislike about Pulsar Platform?

There are some limitations on functionality. The data cap impedes how our team use the platform. Review collected by and hosted on G2.com.

Verified User in International Affairs
UI
Verified User in International Affairs
Mid-Market (51-1000 emp.)
"Versatile Analytics and Broad Data Capture, but Historic Loads Can Be Slow"
3.5/5
What do you like best about Pulsar Platform?

Versatility when it comes to analysis and breadth of data capture Review collected by and hosted on G2.com.

What do you dislike about Pulsar Platform?

Loading times for historic data and sometimes query building is not as flexible as it could be Review collected by and hosted on G2.com.

Verified User in Government Administration
UG
Verified User in Government Administration
Enterprise (> 1000 emp.)
"Amazing Pulsar Team Ensuring Smooth Onboarding and Insight Delivery"
5/5
What do you like best about Pulsar Platform?

The team over at Pulsar are amazing. Doing there best to ensure smooth onboarding and delivery of insights using the trac platform Review collected by and hosted on G2.com.

What do you dislike about Pulsar Platform?

So many features, sometime easy to forget use particular aspects of the platform. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Enterprise (> 1000 emp.)
"Easy to Use for Brand Snapshots and Trend Research, but Tricky to Configure"
3.5/5
What do you like best about Pulsar Platform?

Quite easy to use. Useful snapshot of brand performance and easy to research trends in the category. Review collected by and hosted on G2.com.

What do you dislike about Pulsar Platform?

It can be tricky to set up dashboards and add the correct boolean but I have had a lot of help from the team. would benefit from more AI for searches and answering specific questions Review collected by and hosted on G2.com.

Verified User in Broadcast Media
IB
Verified User in Broadcast Media
Mid-Market (51-1000 emp.)
"Market-leading visualizations and metrics"
5/5
What do you like best about Pulsar Platform?

The visualizations and metrics are above the other tools on the market. Review collected by and hosted on G2.com.

What do you dislike about Pulsar Platform?

It takes a long time to collect the data recorded in the alert. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"Powerful Data Customization, but a Complex Learning Curve"
3/5
What do you like best about Pulsar Platform?

There's an incredible number of ways to cut and customise the data requests Review collected by and hosted on G2.com.

What do you dislike about Pulsar Platform?

It's quite complex. Most other platforms have straightforward functionality but there are quite a few steps that make the platform difficult to use if a user is new or rusty Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications
AP
Verified User in Public Relations and Communications
Small-Business (50 or fewer emp.)
"Impressive Variety of Features"
5/5
What do you like best about Pulsar Platform?

- Variety of features

- Customer support

- Audience features Review collected by and hosted on G2.com.

What do you dislike about Pulsar Platform?

- Mention cap

- Graph personalisation capability Review collected by and hosted on G2.com.

Verified User in Publishing
AP
Verified User in Publishing
Enterprise (> 1000 emp.)
"User-Friendly Platform with Outstanding Support"
4.5/5
What do you like best about Pulsar Platform?

Very user friendly, exceptionally helpful team Review collected by and hosted on G2.com.

What do you dislike about Pulsar Platform?

Relies on X data heavily (understand the reasons why but it is a painpoint!) Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"The worst piece of software I have ever used."
0/5
What do you like best about Pulsar Platform?

The support team are always very responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Pulsar Platform?

If you are considering Pulsar as a platform, save yourself the time and move on to a different tool.

Each time I use it there is a bug or an issue that prevents me from doing the task at hand. It's slow, it's clunky, the UX is impossible to use.

I'm writing this review as I'm waiting for a job to finish running in the platform. Review collected by and hosted on G2.com.