The bespoke dashboards help bring the data to life. Review collected by and hosted on G2.com.

Can be time consuming to set up a search and limitations surrounding platform APIs / historical periods can be obstacles for certain projects. Review collected by and hosted on G2.com.

What I like most about Pulsar is how personalized their account service feels. The team is always available to support and guide us. I also really value the platform’s ability to provide in-depth Reddit analysis, as well as their partnership with Audiense. Review collected by and hosted on G2.com.

One challenge is the number of steps required between creating a Boolean search and finally accessing the data. The process can sometimes take longer than expected before the analysis is ready to explore. Review collected by and hosted on G2.com.

I like that it allows me to gather a lot of data and provides very helpful charts for analysing it. They also support Indonesian, which is relevant to most of my analysis. Review collected by and hosted on G2.com.

The analysis of Indonesian keywords is still far from my expectations. It continues to categorise Indonesian prepositions as topics, which makes the results less accurate and less useful. Review collected by and hosted on G2.com.

The platform is fast at retrieving social data and very user-friendly in its graphical representations, making it easy for users to quickly analyze and interpret information Review collected by and hosted on G2.com.

Many additional features are paid, and the use of AI is sometimes limited, which may restrict access to the platform’s full potential Review collected by and hosted on G2.com.

It is quick - our main requirement is speed. Review collected by and hosted on G2.com.

It doesn't ingest all articles and we're a PR agency. Review collected by and hosted on G2.com.

Unlimited Mentions download, overview summary, advanced filter, UI/UX, Customer Support Review collected by and hosted on G2.com.

AI/Intelligence, No AI overview on mentions and peak on timeline, Sentiment analysis Review collected by and hosted on G2.com.

I find the UI very nice and quite intuitive. The support team is amazing too and helped us have a smooth onboarding. Review collected by and hosted on G2.com.

The downsides are similar to other platforms as in it is time-consuming to tailor a query for generic words like Always, Visa, etc. Review collected by and hosted on G2.com.

- Quality of the customer support and care.

- Access to more data points than competitors

- Ease of use when setting up a query

- Access to addition platforms that support findings and build out insight eg Audiense Review collected by and hosted on G2.com.

No downsides, Pulsar is the best tool in its category Review collected by and hosted on G2.com.

Incredible support. Assistance on how best to use the platform is quickly to hand and incredibly useful. Rare technical issues are fixed promptly. Review collected by and hosted on G2.com.

Difficult sometimes to integrate new features into existing workflows. Review collected by and hosted on G2.com.

Clean UX / Great Support Team / Useful Insights Review collected by and hosted on G2.com.

It's not always easy to manage data usage on the platform Review collected by and hosted on G2.com.