Mariana G.
MG
Mariana G.
Small-Business (50 or fewer emp.)
"Efficient answer"
5/5
What do you like best about Pulley?

Easy cap table, excellent customer service Review collected by and hosted on G2.com.

What do you dislike about Pulley?

Lack of ability to edit stock purchase agreement templates Review collected by and hosted on G2.com.

Geoffrey C.
GC
Geoffrey C.
head of business development
Small-Business (50 or fewer emp.)
"Best in class SAAS customer service"
5/5
What do you like best about Pulley?

Immediately responsive with knowledgable people that actually fix your problem, no matter how complicated or simple. Review collected by and hosted on G2.com.

What do you dislike about Pulley?

It makes me realize other SAAS apps I spend more with are woefully behind. Review collected by and hosted on G2.com.

SM
Seema M.
Small-Business (50 or fewer emp.)
"User Friendly"
5/5
What do you like best about Pulley?

Easy to understand for adding details.

Corrections can be made for an error if made.

The support team is quick in responding and giving resolutions. Review collected by and hosted on G2.com.

What do you dislike about Pulley?

Changes to documents to be used as templates are a bit time-consuming. Review collected by and hosted on G2.com.

Kaitlin C.
KC
Kaitlin C.
CEO
Small-Business (50 or fewer emp.)
"Incredible UI/UX, Great Customer Service, and Easy to Use"
4.5/5
What do you like best about Pulley?

The UX/UI, ease of use, and educational materials. Review collected by and hosted on G2.com.

What do you dislike about Pulley?

Some of the more recent features you have added, such as the Employee Offer Letter require fields that we don't want to fill in. So we do not use those features because we don't want to fill in certain fields. Review collected by and hosted on G2.com.

Yunlin Z.
YZ
Yunlin Z.
Financial Controller
Small-Business (50 or fewer emp.)
"Audit ready user friendly cap table management tool"
5/5
What do you like best about Pulley?

Pulley has a very simple, logical and clean layout. The function you need is often just one click away. The Cap Table "Summary" gives a bird's-eye view of fully diluted ownership while the "Detail" helps you track the history. The Data Room helps store and organize all the key legal documents related to share issuance, conversion and option grants, etc. The onboarding team is truly awesome, very knowledgable, thorough, responsive and patient. They are always standing by to answer any questions and follow up with our legal details to ensure our cap table is 100% accurate. Review collected by and hosted on G2.com.

What do you dislike about Pulley?

None so far. Pulley has provided much and more than I expected in terms of user experience and support. When we completed the onboarding process, we were 95% ready for our auditor's requests on equities and stock options, saving tremendous time on both sides. Review collected by and hosted on G2.com.

Verified User in Computer Games
AC
Verified User in Computer Games
Small-Business (50 or fewer emp.)
"Has the core features needed for a start-up with excellent service, but some bugs"
4/5
What do you like best about Pulley?

The customer service lol. Have spent a lot of time with Pedro from Pulley Review collected by and hosted on G2.com.

What do you dislike about Pulley?

Bugs that crop up fairly regularly. Also --> not the most self explanatory. Couldn't figure out how to use Pulley and make the right updates without Pedro's help Review collected by and hosted on G2.com.

DV
Dakota V.
CFO & Treasurer
Small-Business (50 or fewer emp.)
"Best e-cap management for small start-ups"
3.5/5
What do you like best about Pulley?

I can't pick my top best things about Pulley. For one, they are quick to respond with helpful tips, suggestions, and onboarding. Also, their financial modeling tool is versatile, robust, and easily understandable -- just what we needed. Finally, Pulley is the ONLY service we can find that doesn't balk at the complexity of our current round raise. (Especially with all of the different types of notes.) Review collected by and hosted on G2.com.

What do you dislike about Pulley?

As with most providers we've found, it's a bit difficult to import/onboard Reg CF rounds. We've made it work with a few quick fixes, but I look forward to it being a full feature. Review collected by and hosted on G2.com.

TG
Tim G.
VP of Finance and Controller
Small-Business (50 or fewer emp.)
"User friendly cap table management with great support"
5/5
What do you like best about Pulley?

Pulley is very easy to use, with a well designed dashboard. Views and reports at the click of a button. The onboarding staff was great to work with and very responsive throughout the process, and they were able to manage all of our complexities along the way. Review collected by and hosted on G2.com.

What do you dislike about Pulley?

No complaints thus far. We are still in the early stages since we imported to Pulley, but we have not come across any issues with any of the features we have used to date. Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Great support team, haven't extensively tested features"
5/5
What do you like best about Pulley?

The support team behind Pulley is the reason I am writing this review. They were diligent and helpful through every step of this process, walking me through all pieces necessary in getting our cap table up to date. We are an early-stage startup, so the features that we have used thus far been simple and easy. Review collected by and hosted on G2.com.

What do you dislike about Pulley?

I have a limited perspective on this as we haven't used many of the advanced features yet, but the one bummer is not being able to issue simple stock purchase agreements through the platform without bumping our payment tier from "startup" to the more expensive option. This meant I needed to manually import documents, which is fine, but this feature would be appreciated on the startup plan. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Onboarded and handled all Seed round-related SAFEs and equity issuances"
4.5/5
What do you like best about Pulley?

Easy to use, can do everything we needed in one place Review collected by and hosted on G2.com.

What do you dislike about Pulley?

Weirdly didn't get notifications when people signed which would have been very very helpful! Review collected by and hosted on G2.com.