---
title: PTC SKD Reviews
meta_title: 'PTC SKD Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how PTC SKD works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 4
  scale: '5'
date_modified: '2025-10-31'
parent_category:
  name: Knowledge Management
  url: https://www.g2.com/categories/knowledge-management
---


# PTC SKD Reviews
**Vendor:** PTC  
**Category:** [Work Instructions Software](https://www.g2.com/categories/work-instructions)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 4
## About PTC SKD
PTC Service Knowledge and Diagnostics solution helps you create and leverage a knowledge repository so field service personnel, contact center representatives and even end-users can quickly and accurately diagnose product issues. You can solve highly complex and subjective problems more easily, with better consistency and in less time.




## PTC SKD Reviews
  ### 1. I found PTC SKD very useful and going to research more about other products

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aydin  M. | Mechanical Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 24, 2022

**What do you like best about PTC SKD?**

I liked most, that platform is very easy to use and it will not take a long time till I learn how perfectly use every component of the program. It am going to reccommend to all my friends

**What do you dislike about PTC SKD?**

I think will be more appropriate if you put more advertisements on social networks, so many people just do not listen to your products. As per my opinion social networks good tools for adverstiment

**What problems is PTC SKD solving and how is that benefiting you?**

The PTC Service Knowledge and Diagnostics solution features connected interactive diagnostics that automates issue diagnostics and enables remote diagnostics

  ### 2. Easy remote diagnostic server feature.

**Rating:** 5.0/5.0 stars

**Reviewed by:** PRABHAKAR G. | Supplier Quality Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2022

**What do you like best about PTC SKD?**

It helps to diagnose issues related to products which are automated remotely. The resolution time gets saved coz of the remote feature.

**What do you dislike about PTC SKD?**

Limited approach or way through which we can diagnose the connected products .

**What problems is PTC SKD solving and how is that benefiting you?**

It is helping to solve inefficient and uncoordinated issues remotely . Service call and dispatch avoidance has been increased.



- [View PTC SKD pricing details and edition comparison](https://www.g2.com/products/ptc-skd/reviews?filters%5Bnps_score%5D%5B%5D=5&section=pricing&secure%5Bexpires_at%5D=2026-08-13+22%3A59%3A25+-0500&secure%5Bsession_id%5D=dddb7ee4-8c4f-42e7-ac7d-be730fbc944d&secure%5Btoken%5D=a95380bff9cda5ef4045492d80e49e0f6125f4f096b34c6cabcf7d700a2168c8&format=llm_user)

## PTC SKD Features
**Guide Options**
- Rich Text Editor
- Drag and Drop Editor
- Page Templates
- Video Tutorials
- Document Upload

**Knowledge Base**
- Q & A
- Link Sharing
- Searchable

**Guide Tools**
- Prerequisites
- Workflows
- Training Modules
- Analytics

**Security**
- Verification
- Role-Based Permission
- Public vs Private

**Access Options**
- Multi-Language Support
- Mobile Device Support
- Single Sign-On (SSO)
- Decision Support

**Additional Functionality**
- Collaboration Tools
- SSL Security
- Reporting & Statistics
- Customizable Reports
- Customizable Fields
- Customizable Branding
- Data Import/Export
- Single Sign On
- Content Management
- Content Library
- Workflow Management
- Text Editing
- Widgets
- Generative AI
- Knowledge Base Management
- Activity Tracking
- Discussions/Forums
- API
- Live Chat
- Activity Dashboard
- AI Copilot
- Calendar Management
- Drag & Drop
- Self Service Portal
- Communication Management
- Commenting/Notes
- Catalog Management
- Document Management

**Content**
- Trackable Analytics
- Import
- File Viewing
- Update Notifications

**Communication**
- Social Features
- Tagging 
- Upload 
- Comments

**Additional Functionality**
- Collaboration Tools
- SSL Security
- Reporting & Statistics
- Customizable Reports
- Customizable Fields
- Customizable Branding
- Data Import/Export
- Single Sign On
- Content Management
- Content Library
- Workflow Management
- Text Editing
- Widgets
- Generative AI
- Knowledge Base Management
- Activity Tracking
- Discussions/Forums
- API
- Live Chat
- Activity Dashboard
- AI Copilot
- Calendar Management
- Drag & Drop
- Self Service Portal
- Communication Management
- Commenting/Notes
- Catalog Management
- Document Management

## Top PTC SKD Alternatives
  - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,491 reviews)
  - [Scribe](https://www.g2.com/products/scribe/reviews) - 4.8/5.0 (921 reviews)
  - [Tango](https://www.g2.com/products/tango-tango/reviews) - 4.7/5.0 (510 reviews)