# Eptura Visitor Reviews **Vendor:** Eptura **Category:** [Visitor Management Software](https://www.g2.com/categories/visitor-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 177 ## About Eptura Visitor Eptura Visitor is a visitor management system that helps organizations automate guest registration, enhance physical security, and maintain compliance with global privacy regulations. It is designed for front desk, facilities, and security teams in enterprise environments, including corporate offices, manufacturing sites, healthcare facilities, and financial institutions. The solution supports the full visitor lifecycle-from pre-registration and screening to check-in, access control, and emergency management. Eptura Visitor integrates with existing building systems and access control platforms to deliver a seamless, secure, and professional experience for guests, while providing organizations with real-time visibility into who is on-site. Eptura Visitor is part of the Eptura worktech platform, which connects people, places, and assets to create smarter, safer, and more efficient workplaces. It is especially valuable for organizations with high visitor volumes, multi-location operations, or strict compliance requirements. - Digital logbook and real-time monitoring: Track and record all visitors from entry to exit across locations. Searchable logs support audits and compliance. - Pre-registration and custom workflows: Screen visitors before arrival, send personalized invitations, and generate QR codes for condition-based access. Tailor check-in flows by visitor type. Autonomous check-in and access control integration: Enable self-service check-in via kiosks or mobile devices. Easily integrate with existing access control systems for secure, touchless entry. - Emergency management tools: Send alerts during evacuations, conduct roll calls across devices, and generate post-incident reports to support safety protocols and compliance. - Data privacy and compliance: Offers regional data hosting, customizable retention policies, and full support for GDPR and other global standards. Hosted on Microsoft Azure, Eptura Visitor ensures enterprise-grade security, reliability, and scalability. The solution helps organizations create a secure working environment, automate visitor management, and reduce operational overhead while improving the guest experience. ## Eptura Visitor Pros & Cons **What users like:** - Users highlight the **ease of use** of Eptura Visitor, making visitor check-ins quick and seamless. (10 reviews) - Users value the **ease of use** and **customization capabilities** of Eptura Visitor, simplifying the visitor management process. (5 reviews) - Users value the **efficiency** of Eptura Visitor, streamlining check-in while enhancing organization and security in workplaces. (4 reviews) - Users commend the **reliable support** of Eptura Visitor, ensuring quick assistance and consistent functionality with every inquiry. (4 reviews) - Users love the **simple and seamless check-in process** of Eptura Visitor, enhancing efficiency and professionalism for guests. (4 reviews) - Users value the **convenience** of Eptura Visitor, streamlining visitor management with easy QR code access and organized reception. (3 reviews) - Users value the **customization options** of Eptura Visitor, enhancing efficiency and providing a professional guest experience. (3 reviews) - Easy Setup (3 reviews) - Setup Ease (3 reviews) - Users praise the **customer support** of Eptura Visitor, highlighting its responsiveness and helpfulness in resolving issues. (2 reviews) **What users dislike:** - Users find Eptura Visitor to be **expensive** , especially with additional fees for certain features and higher plan costs. (3 reviews) - Users experience **connectivity issues** with Eptura Visitor, including disconnections and unclear syncing notifications on iPad. (2 reviews) - Users often experience **slow loading times** with Eptura Visitor, particularly during peak usage, impacting overall efficiency. (2 reviews) - Users often experience **slow performance** with Eptura Visitor, especially during peak usage times, affecting overall efficiency. (2 reviews) - Users find the **login process clunky** , often struggling with code-based access instead of traditional username and password. (1 reviews) - Users experience **account management issues** due to the clunky login process and reliance on codes instead of traditional credentials. (1 reviews) - Connection Issues (1 reviews) - Users experience a **difficult learning** curve with Eptura Visitor, needing time to adapt to its interface post-acquisition. (1 reviews) - Inadequate Reporting (1 reviews) - Insufficient Information (1 reviews) ## Eptura Visitor Reviews ### 1. Smooth Guest Check-In with NDA Enforcement and Visit History **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Eptura Visitor?** It enables a smooth guest check-in process. What I like most is that it helps us enforce our NDA requirement while also keeping a clear history of visits. We use it every day, and we find it very helpful for staying organized and consistent with our process. **What do you dislike about Eptura Visitor?** This is probably more of an issue with our hardware, but every once in a while the app on the iPad disconnects. The app still looks like it’s working, so it would be helpful if it made it clearer when it isn’t syncing. **What problems is Eptura Visitor solving and how is that benefiting you?** Tracking visitors is straightforward, and it keeps a detailed record of each visit, which I find very helpful. When we require visitors to sign our NDA, Eptura Visitor keeps all NDAs on file, and they’re easy to reference and download whenever needed. ### 2. Eptura Vistor, still the top of visitor management apps. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2021 **What do you like best about Eptura Visitor?** I have been using Eptura Visitor since 2020, it is visitor management at its best. Handles everything from scheduled visit to a newcomer and even includes package delivery. It has been a few times I had to reach out for support, but it seems they are always available. You can get a quick reply for all your inquires with a solution. Online Support has never let me down. And if I reached out for support is not because something is wrong with Proxyclick (because it has never stopped working) but because I wanted to do something new or different I wasn’t doing before. They guide you step by step until you complete your task. Billing has changed, I used to have monthly payments, now I'm only offered an annual subscription which is supposedly cheaper in the long run. We usually receive the invoice the same week with all detailed info we need to process payment (from correct address to PO number and any other special request we have). Accounts payable has never had an issue with billing. Running on iOS also provides a great experience, many people may be Android fans, but iPad really shines when using Eptura visitor. Get a nice stand for your iPad and Eptura visitor will change the way your reception counter looks. It will be neatly organized. And being so self-explanatory you won’t require an extra person to help register a visitor. I recommend you use a smart switch to toggle the iPad power on and off because this works so well you even forget you have an iPad managing your visitors, my last iPad died on me because of 24/7 charging, the battery got damaged and the screen broke because of the swollen battery. So now I have a smart switch turning on and off with 6-hour cycle which has improved performance and life for the device. **What do you dislike about Eptura Visitor?** It seems to have everything I need. Maybe I would just complain about price, when we started there were different plans, now it has increased a bit above my budget, some features require an extra fee which I think shouldn't be the case or change plan. It has some features I would love to try but they are limited to specific hardware I don't have (like access control or printers) which are not compatible with the solution I already have. **What problems is Eptura Visitor solving and how is that benefiting you?** Using Eptura to manage my visitors have changed not only the way we used to do it. It has a great impact with all visitors. Being able to register themselves and get a badge with their picture is really professional and getting rid of the old book where everyone had to sign was wonderful. It added another layer of personal data security by not allowing to see other visitor's data on the book. It allows you for screen customization, several language options and easier registration for returning visitors. Eptura shows how many visitors are inside the premises in an emergency situation at any time, allowing to look for someone who’s not present during an evacuation. And with connectors and web hooks you can improve even more, like using SMS and Teams to let people know they have a visitor. You can even send a message back provided you requested phone number. Associate visitor with license plates is also a good feature for parking management. ### 3. SMART AND SCALABLE VISITOR SOLUTION **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2022 **What do you like best about Eptura Visitor?** Eptura is a visitor solution, previously know as Proxy click. It's web and app based. We use this solution in the last 5 years and it's very stable, scalable and easy to configure. Our customer really appreciate how fast is the check-in and user friendly. **What do you dislike about Eptura Visitor?** An Android version could have less expansive terminal (now iPad). The program needs a internet connection in order to work so we must create a Wi-Fi DMZ in order to grant our security level **What problems is Eptura Visitor solving and how is that benefiting you?** The program solve our external user management with quick solution, the user interface is really easy to use, stable and good looking. We solve both the accountability and the communication to our visitors became more quick ### 4. Efficient and Intuitive Visitor Management **Rating:** 4.5/5.0 stars **Reviewed by:** Joke R. | Internal communications IT, Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2026 **What do you like best about Eptura Visitor?** I use Eptura Visitor as our visitor registration kiosk. I appreciate the recent feature releases, particularly the option to inform colleagues of deliveries and the food ordering option. It's less time consuming, which helps people focus more on what they should focus on. The initial setup was very easy and intuitive. **What do you dislike about Eptura Visitor?** Nothing so far **What problems is Eptura Visitor solving and how is that benefiting you?** Eptura Visitor provides a modern way to track visitors, helps in emergencies, and allows quick contact with drivers. It saves time by focusing on deliveries and food ordering, enabling us to concentrate on priorities. ### 5. Effortless Setup and Custom Messaging for Admins **Rating:** 4.0/5.0 stars **Reviewed by:** Conor L. | AVP, IT Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Eptura Visitor?** Easy from an admin perspective to get the site set up and be able to send a custom message out to the visitors on directions and how to get to the building. also automatically notifies the Associate when their guest arrives **What do you dislike about Eptura Visitor?** logging in to the app is a little clunky, we have to log in using a code instead of a username and password and our front desk team forgets this from time to time. **What problems is Eptura Visitor solving and how is that benefiting you?** Eptura is helping solve visitors getting directions to the building and automatically notifying Associates when their guests arrive ### 6. Anytime I that I have a issue or question about something I can always get the support that I need **Rating:** 5.0/5.0 stars **Reviewed by:** Monique H. | Facilities, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Eptura Visitor?** Ease of use. Customer support.Ease of integration. Number of features. **What do you dislike about Eptura Visitor?** Only that the office is on the west coast. **What problems is Eptura Visitor solving and how is that benefiting you?** The ease of having our students sign in via. proxy click. We can keep trackof their attendance easily. Also having guest sign in helps to know who is in the facility. Also the ease adjusting the fields to fit our needs. ### 7. Epetur Review **Rating:** 5.0/5.0 stars **Reviewed by:** Bien C. | IT Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Eptura Visitor?** The ability to combine security, efficiency, and guest experience into one seamless platform. It doesn’t just track visitors but it elevates the entire process of welcoming, managing, and safeguarding people in modern workplaces. **What do you dislike about Eptura Visitor?** It can be expensive, occasionally buggy and sometimes slow to customize or integrate with other systems. While it’s praised for ease of use, these drawbacks stand out in reviews. **Recommendations to others considering Eptura Visitor:** For those lokking for A Visitor Management System ProxyClick is highly recommended and very user friendly. **What problems is Eptura Visitor solving and how is that benefiting you?** It solves the problems of inefficient manual check-ins, weak security and poor visitor experiences by automating and streamlining the entire visitor journey. **Official Response from Ryan Koch:** > Hi Bien, Thank you for taking time to write this review! If there's something that can help bring your review to 5 stars always feel free to let us know at support@proxyclick.com. Best, Ryan ### 8. Instant Text and Email Alerts That Keep Me Informed **Rating:** 5.0/5.0 stars **Reviewed by:** Briana Z. | Human Resources Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2026 **What do you like best about Eptura Visitor?** I receive a text message and email for alerts **What do you dislike about Eptura Visitor?** configuration is a bit confusing when I need to update it **What problems is Eptura Visitor solving and how is that benefiting you?** We’ve completely eliminated the need for a receptionist. ### 9. Easy and great value **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Eptura Visitor?** What I like best about Eptura Visitor is how simple and seamless it makes the visitor check-in process. The system is intuitive, quick to set up, and provides a professional first impression for guests. I especially appreciate the ability to customize workflows, automate notifications, and maintain a clear record of visitor activity—all of which save time and improve security. **What do you dislike about Eptura Visitor?** I honestly don’t have any dislikes about Eptura Visitor. I’m not sure what else to add since my experience with it has been positive so far. **What problems is Eptura Visitor solving and how is that benefiting you?** Eptura Visitor helps solve the challenge of managing guest check-ins smoothly and securely. It eliminates the need for manual sign-in sheets, keeps accurate visitor records, and automatically notifies hosts when their guests arrive. This not only saves time but also improves security and gives visitors a more professional first impression. ### 10. Solid EntraID & Outlook Integration with Straightforward Setup. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Eptura Visitor?** Integration with EntraID and Outlook is solid, and the configuration is straightforward. I also appreciate the iPad support and compatibility with label printers. **What do you dislike about Eptura Visitor?** I didn’t run into any problems while using the software. **What problems is Eptura Visitor solving and how is that benefiting you?** Guest registration and an archived log of all visits. ### 11. Eptura for guest management **Rating:** 3.5/5.0 stars **Reviewed by:** Jayson A. | IT Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Eptura Visitor?** Ease of deployment and ease of use for visitors is one of the best features of this software **What do you dislike about Eptura Visitor?** There was a bit of a learning curve getting to know the interface after the software acquisition. **What problems is Eptura Visitor solving and how is that benefiting you?** Instead of a paper clipboard at lobby, we now have an Ipad that sends notifications when visitors arrive, as well as deliveries. This is much more streamline. It also provides our safety department of a list of individuals in the building in case of an emergency ### 12. Highly Customizable with Great Uptime. **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas M. | Corp. Security Asset Management, Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Eptura Visitor?** Eptura is a very customizable product that has a long list of functionalities. Its cloud uptime is superb. **What do you dislike about Eptura Visitor?** There are some manual tasks for those Enterprise situations (many locations) that could be automated. For example, individual site token refreshing. **What problems is Eptura Visitor solving and how is that benefiting you?** Eptura allows up to track and report on visitor management with the added mustering call list for emergencies. ### 13. Effortless Visitor Check-In with Seamless QR Code Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2025 **What do you like best about Eptura Visitor?** The best part about Visitor is the ease of use it gives associates when they need to see someone at the office. Having the visitor use the QR code and it automatically contacting the host is the best part. **What do you dislike about Eptura Visitor?** The reporting aspects of Visitor I think can be bolstered. There are few metrics that can be pulled from an analytical standpoint and would love to see more. **What problems is Eptura Visitor solving and how is that benefiting you?** Getting visitors to our building. Our front doors are not exactly where our address is, so having the automatic email send instructions on how to access our building is solving the issue of relaying that information all the time. ### 14. Manageable and efficient for visitor sign-in's **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Eptura Visitor?** Eptura Visitor is simple, efficient, and user-friendly, making it easy to maintain a digital visitor log. One of its best features is the streamlined check-in process- once a visitor is in the system, getting them signed in and on their way takes just seconds. **What do you dislike about Eptura Visitor?** Eptura Visitor can have slow loading times during busy days. **What problems is Eptura Visitor solving and how is that benefiting you?** Eptura Visitor allows us to keep digital logs of visitors at our main hubs. ### 15. The system bugs a lot, not all employees are uploads to the system. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 02, 2024 **What do you like best about Eptura Visitor?** That guest can get a permanent visitor QR code and doesn't need to go through the whole process every day. **What do you dislike about Eptura Visitor?** Speed: When visitors register, we must wait and hold the visitor. When the reception area is crowded, it gets really annoying. Also, sometimes we can't find the person needed in the tab app even if they are visible on the web page. Customer support is really slow, or they are just ghosting us. **What problems is Eptura Visitor solving and how is that benefiting you?** It should solve the registration of the guest. ### 16. Reliable and Easy Portal Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Leona L. | Software Asset Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2023 **What do you like best about Eptura Visitor?** Very easy to set up from an administrative viewpoint. Can view all sites from a single portal and view visitors' logs easily. Also like the feature of notification via e-mail. **What do you dislike about Eptura Visitor?** The biggest issue is not with ProxyClick, it's when the device (Ipad, etc.) needs an update, and it can confuse the end administrative user. Usually, the support team has to update the device and restart proxyclick. Other than that, it works accordingly. **What problems is Eptura Visitor solving and how is that benefiting you?** Security Compliance and access control. ### 17. ProxyClick review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** May 01, 2023 **What do you like best about Eptura Visitor?** Easy to use, solid and steady performance, appealing layout and design **What do you dislike about Eptura Visitor?** Admin and user API functionality is minimal **What problems is Eptura Visitor solving and how is that benefiting you?** Provide a fast, easy, and reliable way to check in visitors ### 18. Peace of Mind **Rating:** 4.5/5.0 stars **Reviewed by:** Briana Z. | Human Resources Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2020 **What do you like best about Eptura Visitor?** I like that I will get notified by text message when we have a visitor no matter where I am at in the building. I get the visitors information as well **What do you dislike about Eptura Visitor?** I cant say there is anything I dislike now **Recommendations to others considering Eptura Visitor:** I would read and watch all the tutorials- this is such a useful system once you are able to understand every benefit. I am able to screen my visitors with Covid related questions before being exposed to a potential positive. **What problems is Eptura Visitor solving and how is that benefiting you?** We have saved money on not needing a receptionist. **Official Response from Ryan Koch:** > Hi Briana, Thank you very much for this highly detailed review! We appreciate you taking time from your day to share the benefits you're receiving from Proxyclick and how to learn more about Proxyclick. Have a great holidays, and feel free to reach out if there's anything we can assist with at support@proxyclick.com Best, Ryan ### 19. Sweet Spot for Price/Features Visitor Management Systems **Rating:** 4.0/5.0 stars **Reviewed by:** Greg H. | Director, Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2021 **What do you like best about Eptura Visitor?** We reviewed about a dozen services for visitor management. Proxyclick sits in the 'just right' zone, offering all the necessary core requirements in its Essential plan. Cheaper services offered too few features, too much manual configuration, and nothing but headaches trying to connect it to a badge printer. Competitive platforms had a price barrier or contractual commitment that was cost-prohibitive given our needs. Intuitive Slack integration helped with employee adoption. **What do you dislike about Eptura Visitor?** - Would like more fine-tuned controls over kiosk layout and setup. Portrait mode would be nice. - iOS only. - Administration dashboard could be more intuitive. Certain functions and reports weren't the easiest to locate. **What problems is Eptura Visitor solving and how is that benefiting you?** Prior to Proxyclick, our front desk had a hard time tracking visitors, with visitors often not realizing they had to sign in. Audit reports have been invaluable. We've not yet re-opened the office, but it will provide great control with employee remote/in-office management. ### 20. Best visitor kiosk solution for customization and support **Rating:** 4.5/5.0 stars **Reviewed by:** Cooper C. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2021 **What do you like best about Eptura Visitor?** My company needed to ask our visitors very special questions such as which country the visitor was from. We searched multiple products in the market and found only ProxyClick can offer the customization to our satisfaction. The sales team and chat support were also very helpful and provided prompt responses all the time. **What do you dislike about Eptura Visitor?** We have 8 offices but ProxyClick is unable to let us have one parent template configuration that applies to the other offices. If I need to make a change to the visitor kiosks' configuration, I have to repeat and test the same processes 8 times. **Recommendations to others considering Eptura Visitor:** Please test and compare this solution with the others. I tested 3 different products before I settle with Proxyclick. **What problems is Eptura Visitor solving and how is that benefiting you?** We were able to use Proxyclick to assign each visitor a unique WiFi password. Our security also found the digital visitor kiosk much easier to manage and provide visitor reports. **Official Response from Ryan Koch:** > Hi Cooper, Thank you very much for taking the time to write this fantastic review and recommendation! I wanted to reach out to also let you know that we're planning the ability to update multiple or all locations at a time, and please let us know any other thoughts you have on ways we can continue to evolve Proxyclick to better fit your goals. Best, Ryan ### 21. Very good support **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2021 **What do you like best about Eptura Visitor?** When you are connected on the proxy click portal, you can directly contact the support team by chat. **What do you dislike about Eptura Visitor?** It can be many reasons why the badge cannot be print: iPad, proxy click app version, proxy server, printer. It's not easy to maintain **What problems is Eptura Visitor solving and how is that benefiting you?** When a visitor is coming, he registers himself on the Ipad. The badge is automatically print, and the employee is aware of his arrival. You don't really need anymore to have a receptionist. ### 22. Taking Visitor sign in to the next level **Rating:** 4.5/5.0 stars **Reviewed by:** Tyler G. | Data Center Technician II, Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2021 **What do you like best about Eptura Visitor?** What I like best about Proxyclick is it's ability to customize your visitors check-in experience on the Kiosk. Anything from uploading your company's own background image on the check-in screen to requiring they put their license plate info in during the check-in process. You have the ability to turn on what features and info you capture. Working at a data center site, we have to be ensure all visitors are checked-in, ID's validated, and go over our data center agreement with the visitor when they walk through the door. With Proxyclick we're able to save time with check-ins because it remembers all visitors who have used the Kiosk before, it offers multi-location setup so that you can have certain features available at your office site versus your data center site, photo ID visitor badges from when they check-in, and with the customized features we were even able to upload our data center agreement into the process of check-in. **What do you dislike about Eptura Visitor?** To be honest I can't come up with anything I dislike about proxyclick. They have a great messaging system when your visitor checks-in, their web browser is easy to navigate, they have an outstanding customer service department with prompt responses and knowledge on the software, their help center articles and videos are kept up to date, and they themselves are continuously evolving their software to provide you, as the user, the best features that are out there today. **Recommendations to others considering Eptura Visitor:** If you are looking for a simplified check-in experience for visitors, a custom check-in process, audit reporting, photo badge printing for your visitors, notifications sent to your phone or to your email when a visitor arrives, and a helpful customer service staff to assist you with any issues or questions you may have...Then I highly recommend Proxyclick to be your go to check-in software. **What problems is Eptura Visitor solving and how is that benefiting you?** One of the problems we have solved at our company is our visitor audit reports. Thanks to Proxyclick we are able to provide a thorough report on each one of our facilities to our external auditors. These reports can be as specific as you need them to be such as showing you check-in/check-out times, what company the visitor is with, if they agreed to our data center agreement form, and much more. ### 23. Great experience for our visitors and our employees **Rating:** 5.0/5.0 stars **Reviewed by:** Florence L. | Facility - Fleet - Security, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2021 **What do you like best about Eptura Visitor?** Paperless system, a lot of different options are available. it's the future Helpdesk is there to help, very reactive. **What do you dislike about Eptura Visitor?** A bit difficult to find my way in all the possibilities, but I found a lot of answer on the site. Also with the help of the helpcenter. So not a very negative point ! **What problems is Eptura Visitor solving and how is that benefiting you?** Paperless, easy, modernity, fast. Helpful Security, track "in" and "out" of visitors, ... **Official Response from Ryan Koch:** > Hi Florence, Thank you so much for taking time to write this review! We're very happy to hear that you're finding both our solution and our support as helping you achieve your goals for your facility. As always, feel free to contact us for any questions or insights you may have on how we can continue to help you with your needs. Best, Ryan ### 24. Its a been a great tool in our company. **Rating:** 5.0/5.0 stars **Reviewed by:** Jaimon J. | IT/OT Technical Business Partner, Enterprise (> 1000 emp.) **Reviewed Date:** October 01, 2021 **What do you like best about Eptura Visitor?** How it simplied all the check in's & Check Out's. And the covid form **What do you dislike about Eptura Visitor?** Just the occasional updates, but necessary. **What problems is Eptura Visitor solving and how is that benefiting you?** Automation ### 25. Costly System but very streamlined workflow **Rating:** 4.0/5.0 stars **Reviewed by:** Marcus K. | Digital Officer, Enterprise (> 1000 emp.) **Reviewed Date:** February 02, 2021 **What do you like best about Eptura Visitor?** Nice looking UI even in the backend. Usually everything works smoothly. It's even easy to setup complicated check-in workflows. **What do you dislike about Eptura Visitor?** To be honest, the price is high. Especially if you need some functions from the additional modules. Differently packed modules would be fine. **What problems is Eptura Visitor solving and how is that benefiting you?** In our company it's a prestige project. A visitors comes to the front desk and sees the iPad and instantly knows what to do. Especially for pre-registered visitors, the check-in is very fast. Also know you know the name of a guest, when he stands in front of you. ### 26. Comprehensive feature-set and very easy to use. Strong support team also. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2021 **What do you like best about Eptura Visitor?** Settings are easy to set up and very user-friendly. **What do you dislike about Eptura Visitor?** Setting location/address could be easier **What problems is Eptura Visitor solving and how is that benefiting you?** Keeping track of who's in the office and when. **Official Response from Ryan Koch:** > Hi there, Thanks for taking a moment to review Proxyclick, we're very happy to hear that the setup and use of Proxyclick was easy to help you with your goals. We integrate with Google Maps and occasionally there can be some address challenges, but feel free to reach out to support@proxyclick.com where our team can override the location/address. Best, Ryan ### 27. Great Visitor Management System **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 15, 2021 **What do you like best about Eptura Visitor?** Easy to use, works with ordinary iPads, easy management, and a great feature set. **What do you dislike about Eptura Visitor?** In earlier days Proxyclick was very eager to develop features when you presented problems for them. Today it seems like the more standard support answer - unfortunately, we cannot do that or do not support that. **What problems is Eptura Visitor solving and how is that benefiting you?** Registering visitors ### 28. Easy to use check-in system, set it and forget it. **Rating:** 5.0/5.0 stars **Reviewed by:** Brad S. | Director of IT and IS, Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2020 **What do you like best about Eptura Visitor?** The best part of ProxyClick is the service that stands behind it. When I have an issue, emails are constantly going back and forth between myself and support. We are used to the typical: send support an email and wait and wait and wait for a response. With ProxyClick, its the opposite. They are so quick with responses, they are typically waiting on me! **What do you dislike about Eptura Visitor?** (I want to preface this comment by saying that it is mostly aimed at Brother) We purchased a recommended printer (Brother VC-500W) and it has been nothing but trouble. We don't frequently have visitors, but without a doubt everytime we do, the printer is off. Then when it is on, its slow to print. Finally when its done printing, you have to manually tell the printer to cut the label (really?!). This makes the entire check in process tedious and time consuming. The ProxyClick app side is fast and easy to use. But when considering the check-in process as a whole, I've seen co-workers give up on checking people in due to the printer's lacking abilities. I would love to see what a more recent recommended printer could do. **Recommendations to others considering Eptura Visitor:** The iPad presentation in the lobby alone makes a great first welcome impression. The system is quick and professional. I haven't played with the contactless check-in, but that feature came out very quickly during the COVID lockdown. **What problems is Eptura Visitor solving and how is that benefiting you?** For ISO 27001, visitor management and auditing is a must. ProxyClick handles this with ease. I hope in the future we are able to utilize some of the emergency alert systems, where you can get a list of all visitors in the case of a fire drill (or God forbid, a real fire). **Official Response from Ryan Koch:** > Hi Brad, We really appreciate this detailed recommendation and review of Proxyclick! That being said we'd like to discuss directly the parameters of your printer setup to make the best recommendation towards either giving troubleshooting the current printer one more go, or recommending another better fit for your use case. If you have a moment, please reach out to us at support@proxyclick.com so we can help out! Best, Ryan ### 29. Super simple, feature rich visitor log **Rating:** 4.5/5.0 stars **Reviewed by:** Per L. | IT infrastructure architect, Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Eptura Visitor?** It's cloud based, so no need to host anything locally except for the actual kiosks (iPads). All management is done through their website, which supports single sign-on and user provisioning from our IdP. Technical support is always only a live chat message away. **What do you dislike about Eptura Visitor?** If there is a network outage on site, visitors will have to be logged with pen and paper. We've some times had issues with the badge printers, not printing with the correct aspect ratio, or in some cases not printing at all. These issues are always resolved fairly quickly with help of ProxyClick support. **What problems is Eptura Visitor solving and how is that benefiting you?** Keeping track of who's in the building, especially important in emergency situations. Being cloud based means we don't have to manage any visitor system locally on site. **Official Response from Ryan Koch:** > Hi Per, Thank you for taking time to write this wonderful review of Proxyclick! Happy to hear we're fast on support for your needs and have been able to troubleshoot your printing effectively. Always reach out if there's something we can help with, and thanks again for partnering with us for your lobby. Best, Ryan ### 30. Always ready to help! **Rating:** 4.5/5.0 stars **Reviewed by:** Samuel B. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2020 **What do you like best about Eptura Visitor?** Proxyclick are an absolute pleasure to communicate with, they take the time to fully understand and resolve any qualms or queries you may have and correspond with you accordingly. **What do you dislike about Eptura Visitor?** The system is still in a slightly early stage which can be a hinderance in some cases but they do keep up with what problems their clients have and are very transparent about how they are being dealt with. **Recommendations to others considering Eptura Visitor:** Before buying, talk with them to make sure it is or is going to be able to do everything you need. **What problems is Eptura Visitor solving and how is that benefiting you?** Helping to reduce the amount of physical contact required with guests (during covid-19), Helping to keep records of staff working hours and keep a record for fire safety. **Official Response from Ryan Koch:** > Hi Samuel, Thank you for taking time to write out this fantastic review of Proxyclick! Our product continues to evolve to the changing needs of our customers while improving all facets of use along the way, we appreciate you working with us to keep your lobby safe. Happy holidays! Ryan ### 31. Very helpful staff and intuitive product. Chat features are highly responsive on website **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2021 **What do you like best about Eptura Visitor?** Staff responsiveness and demoing are thorough **What do you dislike about Eptura Visitor?** Nothing yet, I am still new to the system. I would like a better automated tutorial on how to use the site for check ins and imports as well as kiosk setup **What problems is Eptura Visitor solving and how is that benefiting you?** We are using this system for contact less check in and streamlined registration from a given sponsor list **Official Response from Ryan Koch:** > Hi there, Very happy to hear we've been helpful in your goals of creating a streamlined touchless visitor experience for your sponsors! I wanted to provide the link to our Proxyclick Academy which includes videos on topics such as inviting guests and configuring your kiosk to help you get setup. Please feel free to reach out to our team with questions on steps along the way! Best, Ryan ### 32. Great customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2021 **What do you like best about Eptura Visitor?** The representative (Daryna?) was very helpful in answering my question quickly. **What do you dislike about Eptura Visitor?** To date, I haven't found anything I dislike. **What problems is Eptura Visitor solving and how is that benefiting you?** This has made managing our office visitors easy and efficient. It is especially helpful in the event of an emergency when we have to account for everyone in our space. **Official Response from Ryan Koch:** > Hi there, We're very happy to hear that Proxyclick is making managing your office visitors easy and efficient! We hope to continue to help with managing your visitors, and if you're interested in exploring our employee solutions please let us know through the chat bubble or via support@proxyclick.com. Daryna was also very happy to help, and appreciates the shout out! Best, Ryan ### 33. Great example of an automation tool that's easy to implement! **Rating:** 4.5/5.0 stars **Reviewed by:** Bram G. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2020 **What do you like best about Eptura Visitor?** The ease of setup, how simple it is to understand for our visitors. The way it feels super professional. **What do you dislike about Eptura Visitor?** In the beginning we had some issues where the tablet would sign out, could be due to internet issues as well to be honest. **Recommendations to others considering Eptura Visitor:** I would definitely recommend this tool **What problems is Eptura Visitor solving and how is that benefiting you?** Visitor automation - we wanted to prevent to hire a receptionist just to receive guests. **Official Response from Ryan Koch:** > Hi Bram, Thanks so much for taking time to review Proxyclick and share the benefits! Glad to hear the connection issues with your kiosk may have been resolved, in the mean time if there's anything we can help with always feel free to reach out to our team. Happy holidays! Ryan ### 34. An great guest visitors management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2021 **What do you like best about Eptura Visitor?** Easy integration and a good image for the company **What do you dislike about Eptura Visitor?** Tariffs and the price of options that are paid at full price **Recommendations to others considering Eptura Visitor:** I recommend that you check your needs and options because the basic package does not include many options, prefer a nice piece of furniture and a good location to accommodate the system. **What problems is Eptura Visitor solving and how is that benefiting you?** We have solved a problem of sending a host notification, this allows us to benefit from a better follow-up of the returns of our guests. ### 35. the best experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2021 **What do you like best about Eptura Visitor?** It is really very easy to use and handles everything correctly. We use it every day without any problem to manage all visits. **What do you dislike about Eptura Visitor?** the only small problem is not being able to reprint the card from the kiosk **Recommendations to others considering Eptura Visitor:** Very easy to use and handles all business issues well **What problems is Eptura Visitor solving and how is that benefiting you?** managing visitors and archiving all entry agreements. **Official Response from Ryan Koch:** > Hi there, Thank you for taking time to write this review of Proxyclick! Happy to hear that you're finding it very easy to use and is helping you with your goals. I am happy to pass along the reprinting from kiosk idea to our product team, and in the meantime if you have any other ideas or need assistance please reach out to us at support@proxyclick.com. Thank you! Ryan ### 36. Helpful customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2020 **What do you like best about Eptura Visitor?** I had a query recently around some billing and thanks to their live chat my query was answered within minutes by a very helpful real-life person. We find ProxyClick really user friendly and customisable in our business so it's really good to know that their customer service matches their app. **What do you dislike about Eptura Visitor?** For the size of our business possibly clearer pricing structures on the website... but I am nit picking here. **What problems is Eptura Visitor solving and how is that benefiting you?** We had a paper sign in book, and in a post GDPR world it's important that we protect our data as securely as possible. **Official Response from Ryan Koch:** > Hi there, Very happy to hear out team was able to help immediately to solve your questions, thank you for reaching out and for your patience! Our pricing has changed recently, and if there's still any outstanding questions on pricing etc. please do not hesitate to reach out and we can connect you with a member of our sales team. Happy holidays, Ryan ### 37. Wonderful Tool for Visitor Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2020 **What do you like best about Eptura Visitor?** ProxyClick allows us to create customized check-in workflows and print temporary badges for visitors. The solution is able to accomplish this with sleek, minimalist tablet kiosks and serves as a great tool for making first impressions to visitors. The best part of ProxyClick is how simple the solution is to manage. **What do you dislike about Eptura Visitor?** Printers can be difficult to configure. We had trouble installing multiple badge printers in the same workspace. The system is designed to accept one printer as primary and take a secondary printer via a workaround. We had to use a beta version of the app to make the second printer function correctly. **Recommendations to others considering Eptura Visitor:** ProxyClick is a great tool for visitor management. It has a modern design that will assist you in creating a preferable first impression with visitors. **What problems is Eptura Visitor solving and how is that benefiting you?** Our organization hosts large amounts of visitors simultaneously. Prior to implementing ProxyClick, we didn't have a great centralized way to see details on all our visitors. The process to create visitor badges was also less efficient and unable to keep pace with our visitor numbers. ProxyClick has solved both of these issues. We are now able to quickly print large amounts of visitor badges and our admins can easily understand which visitors are onsite. **Official Response from Ryan Koch:** > Hi there, Thank you very much for this highly detailed review! We appreciate you taking the time to share the benefits you've experienced with Proxyclick, if you have time please reach out to Support@proxyclick.com in regards to the printing to see if there's an easier way. Thanks again! Ryan ### 38. Very good soft and very easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Nicolas "Ninja" J. | IT admin, Enterprise (> 1000 emp.) **Reviewed Date:** January 14, 2021 **What do you like best about Eptura Visitor?** The interface and the easily use of the software **What do you dislike about Eptura Visitor?** We can't send two differents recipients to a visitors via Mail **Recommendations to others considering Eptura Visitor:** Very good support and integrations. **What problems is Eptura Visitor solving and how is that benefiting you?** The SSO and user provisionning ### 39. Works great and support is super helpful. **Rating:** 4.5/5.0 stars **Reviewed by:** Dennis E. | Systems/Network Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 28, 2020 **What do you like best about Eptura Visitor?** Integration with microsoft teams, lets me see who is visiting. **What do you dislike about Eptura Visitor?** occasional email recipient issues, usually quickly sorted by support. **What problems is Eptura Visitor solving and how is that benefiting you?** Has been real helpful during pandemic to make sure that visitors are properly greeted and processed. **Official Response from Ryan Koch:** > Hi Dennis, Thanks so much for taking time to write this positive review, we're happy to hear we're helping you with greeting and processing your guests! Best, Ryan ### 40. very reliable and easy. reception and managers love it support is great. **Rating:** 5.0/5.0 stars **Reviewed by:** Nick R. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2020 **What do you like best about Eptura Visitor?** The feature we use the most is the email invite. I think reception appreciates this feature the most as they will always know when people or groups are coming. and The QR code check in feature is nice. **What do you dislike about Eptura Visitor?** Not much to dislike but one feature that would be helpful especially in this Era is being able to give guests the ability to answer questions in advance. Maybe as part of the invite email. We use the feature that has them sign a pdf before coming, but would make things much smoother especially with large groups if they could all answer questions days in advance. **What problems is Eptura Visitor solving and how is that benefiting you?** We moved from a paper system to this digital one. We previously used a logbook with hundreds of pages but now reception/HR can look back and very easily view visits and people without much effort or sress. Reception loves how everything is all in the dashboard she is always aware of when guests are showing up she is never caught off guard anymore. Says it is very easy to get the hang of and explain to incoming guests. **Official Response from Ryan Koch:** > Hi Nick, Thank you for your very positive review! In regards to answering questions ahead of your meeting, please reach out to support@proxyclick.com with your interest to discuss with a member of our team, as we're looking into making this a reality with Proxyclick at this very moment. Have a great week! Ryan ### 41. Everything is available to quickly digitalize the visitor management **Rating:** 4.0/5.0 stars **Reviewed by:** Markus M. | Member of Group IT, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2020 **What do you like best about Eptura Visitor?** I have checked our user story against other apps. No application was able to fulfill all requirements from the start. **What do you dislike about Eptura Visitor?** The pricing model is not entirely transparent at first glance. You have to make a little effort to understand the price list and find all the features. But I managed to do that, and the support could have helped me anytime ;-) **Recommendations to others considering Eptura Visitor:** If you are looking for a user friendly, complete and compliant solution, you should take your time and use the proxyclick test trail. My receptionists, the users and the visitors have attested me a very good user experience. More can't be expected of an actually, can it? We will now test the solution at other locations. The multilingualism allows us to do this in other countries as well. The online support is also very positive and fast! We have found solutions that show that proxyclick is also flexible. Great! **What problems is Eptura Visitor solving and how is that benefiting you?** We converted the visitor management on paper to digital within hours, fulfilled the emergency requirements and, thanks to the good administration functions, the APP could go live very quickly. As a result, we were able to quickly minimize the number of contacts in reception during Covid-19 times. **Official Response from Ryan Koch:** > Hi Markus, Thank you for taking time to write out this wonderful and detailed review! I'm sorry the pricing was difficult at first, but I'm glad to hear that our team was there to help you out with the different features that have helped your team quickl;y adjust to Covid-19. If there's anything else we can help you with, please don't hesitate to reach out at support@proxyclick.com so our team can assist. Thanks! Ryan ### 42. Great system, great team, highly recommended. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2021 **What do you like best about Eptura Visitor?** Great UX for all users involved which has meant that the buy-in from the community of users has been easy. **What do you dislike about Eptura Visitor?** The enterprise features could be stronger **What problems is Eptura Visitor solving and how is that benefiting you?** Simplifying our visitor registration, transitioning from paper to iPad **Official Response from Ryan Koch:** > Hi there, Thank you for taking time to review Proxyclick! Happy to hear that we're helping you simplify your visitor registration, and if there's any additional feedback that you can help us with please let us know at support@proxyclick.com, our solution continues to evolve to help out customers reach their goals. Best, Ryan ### 43. Proxyclick **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Plastics | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2021 **What do you like best about Eptura Visitor?** I really like how user friendly it is and how they continue to change and enhance the platform. **What do you dislike about Eptura Visitor?** I dislike how certain features are not customizable. **What problems is Eptura Visitor solving and how is that benefiting you?** Our visitors do not wait in the lobby long because of the notification process from Proxyclick. ### 44. Very easy to use and get up and running to start tracking visitors. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** June 19, 2020 **What do you like best about Eptura Visitor?** The dashboard is simple and effective. The UI is sleek and allows easy management of visitor records. Attendance notifications are a big plus as well. **What do you dislike about Eptura Visitor?** Some minor UI changes to the iPad app would be nice and improve user interaction. 1) Check-out button/link is way too small and people don't notice it on the iPad home screen. I would make it as large as the Check-in button. 2) There needs to be an option to have the QR code scanning done from the home screen. without physically touching the kiosk. Less physical touch huge plus during this Pandemic and it also shortens the visitor's interaction time. **Recommendations to others considering Eptura Visitor:** Test the system out with a small pilot group before rolling it out to the office or organization. The system does send out a considerable about of emails to registered visitors so you need to make sure everything is configured correctly or you'll be blasting junk mail to everyone every day. **What problems is Eptura Visitor solving and how is that benefiting you?** We are using it to keep track of employees and contractors that are visiting our office during our phased reopening during this COVID-19 Pandemic. ProxyClick helps us get away from paper and pen log sheets and provides us with the ability to get notified instantly when someone arrives at the office and when they leave. **Official Response from Ryan Koch:** > Hi there, Thank you for taking time to review Proxyclick! We really appreciate this detailed review including your ideas. Happy to pass on your feedback on point 1, and I'm excited to say that we now have a touchless entry mode that allows for scanning the QR without touching the ipad whatsoever by the visitor. Please feel free to reach out to us at support@proxyclick.com for more information, or check your kiosk settings for the new touchless entry mode. Thanks! Ryan ### 45. Proxyclick is a easy to use, powerful reception & visitor management tool. **Rating:** 4.5/5.0 stars **Reviewed by:** James S. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2020 **What do you like best about Eptura Visitor?** One of the best features about proxyclick is the amount you can do for a visitor before they even visit your site. The visitior can arrive at you site having already agrees to the terms anc conditions your require and armed with a pre-printed barcode that will then check them into the building, inform who they are visitng that they have arrived, print their name badge and grant them access to the company guest wi-fi. Very intuitive. **What do you dislike about Eptura Visitor?** It can be quite a costly system dependent on the number of visitors you have. **Recommendations to others considering Eptura Visitor:** This is a very easy to use and administer software. Initial outlay for iPad, printer etc is well worth it. Look at all the options as you can use most of them with some additional configuration. **What problems is Eptura Visitor solving and how is that benefiting you?** Removed the need for manually handwritten visitor passes, automatic registration of guest Wifi saving lots of time. **Official Response from Ryan Koch:** > Thanks for the detailed review James! Very happy to hear you're utilizing many of the features of Proxyclick to streamline your visitor management, and that we're helping you with your visitor management goals. We have solutions for many different use cases, so feel free to reach out to us at support@proxyclick.com and explore our website to see if there's more value to be had from your current plan. Best, Ryan ### 46. Good app for visitor management **Rating:** 4.5/5.0 stars **Reviewed by:** Ben G. | Director, IT, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2020 **What do you like best about Eptura Visitor?** Easy to use, intuitive, workflows are easy to create. I have suggested that this would be a great app for employees as well especially with the Covid 19 back to work situation. Support has been fabulous and is quick to respond and address issues. **What do you dislike about Eptura Visitor?** The evolution of the software to include employee check in's would be a great benefit and would like increase the number of customers wanting the product. **What problems is Eptura Visitor solving and how is that benefiting you?** Tracking employee and visitors who are planning to come on site to ensure they are complying with health guidelines and not come into Taymor if they have any symptoms that could impact workers in the office. **Official Response from Ryan Koch:** > Hi Ben, Thank you for taking time earlier this summer to provide this fantastic review! We'd love a chance to connect on your ideas for using Proxyclick for both visitors and employees alike. If you'd be open to a quick chat, please reach out to us at support@proxyclick.com to speak with a member of our team directly, our solution is always evolving to fit the needs of our customer base. Thank you! Ryan ### 47. Innovative, easy, good support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** December 08, 2020 **What do you like best about Eptura Visitor?** It is a very nice, easy, good-working visitor management system. The setup was a breeze, and the support is top-notch! **What do you dislike about Eptura Visitor?** Nothing at the moment. Everything works as it should. **Recommendations to others considering Eptura Visitor:** Don't hesitate to try it, you have a 15-day trial (at time of writing) and you can keep your setup if you decide to buy-in. **What problems is Eptura Visitor solving and how is that benefiting you?** Confidentiality in visitors / visitees. **Official Response from Ryan Koch:** > Hi there, Thank you for reviewing Proxyclick! Happy to hear any more thoughts you have on Proxyclick that could bring you to thinking of us as a 5/5 product, if you have the chance please feel free to reach out to our team at support@proxyclick.com Happy holidays! Ryan ### 48. Excellent system, looks professional and scalable **Rating:** 5.0/5.0 stars **Reviewed by:** Jegors F. | Group CTO / CISO, Enterprise (> 1000 emp.) **Reviewed Date:** August 25, 2020 **What do you like best about Eptura Visitor?** Custom cites configurtation, custom company details and payment card settings, custom workflows **What do you dislike about Eptura Visitor?** Tariff plan change - was unexpected, and now we have issue settling for future sites, which is a dealbreaker **Recommendations to others considering Eptura Visitor:** Explore the QR code feature - very nice for frequent visitors like cleaning companies. Basic functions are over the top in quality of service an do not need recommendations, they just work. **What problems is Eptura Visitor solving and how is that benefiting you?** Visitor management, Card issuing, NDA signing **Official Response from Ryan Koch:** > Hi Jegors, Thank you so much for this positive review! We appreciate you taking the time to review Proxyclick, in the meantime if there's anything else we can help with please do not hesitate to reach out. Best, ryan ### 49. Proxyclick saves time **Rating:** 4.0/5.0 stars **Reviewed by:** Scott M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2020 **What do you like best about Eptura Visitor?** The visitor can quickly answer a few questions and save their profiles for return visits. Notifications to the host are quick and easy with the app or email. We like that the terms can be signed and sent to the visitor so we know everyone agreed before entering the premises. We have yet to use Custom badges but we are actively looking at upgrading to use this feature. **What do you dislike about Eptura Visitor?** The packages can be expensive. Thought they are changing their price structure too. We also had an issue with sending a notification to the visitor is someone replies to a notification as we don't have a receptionist to verbal relay the message. I believe this is fixed or will be fixed in a higher tier license. **Recommendations to others considering Eptura Visitor:** Have your i Pads supervised via an MDM solution is possible. We installed our iPad Pro in a pedestal that locks out the ability to access any buttons. So putting it into single App mode can be difficult. We simply switch the iPad in and our of single app mode from our MDM when we need to do updates. Now we don't need to take out the iPad every time. **What problems is Eptura Visitor solving and how is that benefiting you?** We have a lobby that previously only had a phone and a list of employee extensions. Tracking down the right person or finding at their desk was a challenge as the list was not always up-to date and accurate. Now a visitor signs in and the Host is notified by email or App on their phones. No need to call to other colleagues to track someone down or let them know someone is waiting. **Official Response from Ryan Koch:** > Hi Scott, Thank you for taking time to provide this very detailed review of Proxyclick! We have recently changed the structure of our pricing models, and I've added your thoughts regarding the iPad and use cases to our customer feedback. If there's anything we can help with please don't hesitate to reach out to us directly at support@proxyclick.com ### 50. Great product, fantastic support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2020 **What do you like best about Eptura Visitor?** The ease of setting up your Kiosk and very intuitfive to use. **What do you dislike about Eptura Visitor?** Some feature require an upgrade to a higher-priced tier, for only a single option that doesn’t justify the cost for us. But still very competitively priced and very affordable. **Recommendations to others considering Eptura Visitor:** I have not tried other systems and I would not even consider switching. It's easy to setup and use, Very stable kiosk application and lots of features for the price with no hidden charges. Features and develeopment just keep making this app better and better.. **What problems is Eptura Visitor solving and how is that benefiting you?** A few years ago we wanted to get rid of paper logs, we have been very happy with the product since. Now that Covid hit, we were able to add multiple kiosk for check in within minutes. It solved yet another problem all with minimal investments! **Official Response from Ryan Koch:** > Hi there, Happy to hear that setup was easy and intuitive! Thank you for taking time submitting this review, and if you have questions on our current pricing and plans(Or anything else we can help with) please don't hesitate to reach out to us at support@proxyclick.com. Best, Ryan ## Eptura Visitor Discussions - [Will a camera feature be enabled?](https://www.g2.com/discussions/35204-will-a-camera-feature-be-enabled) - 1 comment, 1 upvote - [What is the best way to manage overall number of visitors?](https://www.g2.com/discussions/24800-what-is-the-best-way-to-manage-overall-number-of-visitors) - 1 comment, 1 upvote - [Development of Approval process](https://www.g2.com/discussions/development-of-approval-process) - 1 comment, 1 upvote - [How do I improve printing speed on badge printing?](https://www.g2.com/discussions/15043-how-do-i-improve-printing-speed-on-badge-printing) - 1 comment, 1 upvote - [Is there a contract?](https://www.g2.com/discussions/price-3f4baf72-1675-450d-8492-235c8b493803) - 3 comments, 1 upvote - [View Eptura Visitor pricing details and edition comparison](https://www.g2.com/products/eptura-visitor/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+09%3A30%3A37+-0500&secure%5Bsession_id%5D=dd7417e0-c166-45dc-819e-5aa8fdfd73de&secure%5Btoken%5D=7361a1374450ec98a3136a335f0e82e29cf22e2b55e61c648f2d7e942ef6471d&format=llm_user) ## Eptura Visitor Integrations - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews) - [Jotform Sign](https://www.g2.com/products/jotform-sign/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) ## Eptura Visitor Features **Platform Basics** - Visitor Check-In - Mail Management - Visitor Database - Reports & Analytics - Blacklist Screenings - Badge Issuance - Automation **Platform Data** - Automation - Analytics - Visitor Logs - Dashboard **Platform Interoperability** - Notifications - Hardware **Platform Additional Functionality** - Integration **Additional Functionality - Visitor Management** - NDA & Contract Signing - Integrations with Relevant Software - Hardware Integration - Multi-lingual Support **Agentic AI - Visitor Management** - Decision Making ## Top Eptura Visitor Alternatives - [Envoy Visitors](https://www.g2.com/products/envoy-visitors/reviews) - 4.7/5.0 (426 reviews) - [The Receptionist](https://www.g2.com/products/the-receptionist/reviews) - 4.8/5.0 (425 reviews) - [Sign In Solutions](https://www.g2.com/products/sign-in-solutions/reviews) - 4.6/5.0 (236 reviews)