--- title: Eptura Visitor Reviews meta_title: 'Eptura Visitor Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 183 reviews by the users' company size, role or industry to find out how Eptura Visitor works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 183 scale: '5' date_modified: '2026-07-31' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # Eptura Visitor Reviews **Vendor:** Eptura **Category:** [Visitor Management Software](https://www.g2.com/categories/visitor-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 183 ## About Eptura Visitor Eptura Visitor is a visitor management system that helps organizations automate guest registration, enhance physical security, and maintain compliance with global privacy regulations. It is designed for front desk, facilities, and security teams in enterprise environments, including corporate offices, manufacturing sites, healthcare facilities, and financial institutions. The solution supports the full visitor lifecycle-from pre-registration and screening to check-in, access control, and emergency management. Eptura Visitor integrates with existing building systems and access control platforms to deliver a seamless, secure, and professional experience for guests, while providing organizations with real-time visibility into who is on-site. Eptura Visitor is part of the Eptura worktech platform, which connects people, places, and assets to create smarter, safer, and more efficient workplaces. It is especially valuable for organizations with high visitor volumes, multi-location operations, or strict compliance requirements. - Digital logbook and real-time monitoring: Track and record all visitors from entry to exit across locations. Searchable logs support audits and compliance. - Pre-registration and custom workflows: Screen visitors before arrival, send personalized invitations, and generate QR codes for condition-based access. Tailor check-in flows by visitor type. Autonomous check-in and access control integration: Enable self-service check-in via kiosks or mobile devices. Easily integrate with existing access control systems for secure, touchless entry. - Emergency management tools: Send alerts during evacuations, conduct roll calls across devices, and generate post-incident reports to support safety protocols and compliance. - Data privacy and compliance: Offers regional data hosting, customizable retention policies, and full support for GDPR and other global standards. Hosted on Microsoft Azure, Eptura Visitor ensures enterprise-grade security, reliability, and scalability. The solution helps organizations create a secure working environment, automate visitor management, and reduce operational overhead while improving the guest experience. ## Eptura Visitor Pros & Cons **What users like:** - Users highlight the **ease of use** of Eptura Visitor, streamlining visitor management effortlessly and efficiently. (10 reviews) - Users value the **seamless check-in process** of Eptura Visitor, which enhances efficiency and improves visitor management. (5 reviews) - Users value the **efficient check-in process** of Eptura Visitor, appreciating its simplicity and seamless experience. (4 reviews) - Users value the **reliability** of Eptura Visitor, consistently praising its stable performance and responsive support. (4 reviews) - Users praise the **simple and efficient** design of Eptura Visitor, making visitor management an effortless task. (4 reviews) - Users value the **convenience** of Eptura Visitor, streamlining visitor management with easy QR code access and organized reception. (3 reviews) - Users value the **customization options** of Eptura Visitor, enhancing efficiency and providing a professional guest experience. (3 reviews) - Easy Setup (3 reviews) - Setup Ease (3 reviews) - Users praise the **customer support** of Eptura Visitor, highlighting its responsiveness and helpfulness in resolving issues. (2 reviews) **What users dislike:** - Users find Eptura Visitor **expensive** , particularly with increasing costs and additional fees for essential features. (3 reviews) - Users experience **connectivity issues** with Eptura Visitor, as the app sometimes disconnects without clear syncing notifications. (2 reviews) - Users experience **slow loading times** with Eptura Visitor, particularly during peak usage periods, impacting overall satisfaction. (2 reviews) - Users experience **slow performance** with Eptura Visitor, particularly during peak usage times, affecting their overall satisfaction. (2 reviews) - Users find the **login process clunky** , often forgetting the code instead of using a traditional username and password. (1 reviews) - Users experience **account management issues** due to the clunky login process and reliance on codes instead of traditional credentials. (1 reviews) - Connection Issues (1 reviews) - Users experience a **difficult learning** curve with Eptura Visitor, needing time to adapt to its interface post-acquisition. (1 reviews) - Inadequate Reporting (1 reviews) - Insufficient Information (1 reviews) ## Eptura Visitor Reviews ### 1. Proxyclick is a easy to use, powerful reception & visitor management tool. **Rating:** 4.5/5.0 stars **Reviewed by:** James S. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2020 **What do you like best about Eptura Visitor?** One of the best features about proxyclick is the amount you can do for a visitor before they even visit your site. The visitior can arrive at you site having already agrees to the terms anc conditions your require and armed with a pre-printed barcode that will then check them into the building, inform who they are visitng that they have arrived, print their name badge and grant them access to the company guest wi-fi. Very intuitive. **What do you dislike about Eptura Visitor?** It can be quite a costly system dependent on the number of visitors you have. **Recommendations to others considering Eptura Visitor:** This is a very easy to use and administer software. Initial outlay for iPad, printer etc is well worth it. Look at all the options as you can use most of them with some additional configuration. **What problems is Eptura Visitor solving and how is that benefiting you?** Removed the need for manually handwritten visitor passes, automatic registration of guest Wifi saving lots of time. **Official Response from Ryan Koch:** > Thanks for the detailed review James! Very happy to hear you're utilizing many of the features of Proxyclick to streamline your visitor management, and that we're helping you with your visitor management goals. We have solutions for many different use cases, so feel free to reach out to us at support@proxyclick.com and explore our website to see if there's more value to be had from your current plan. Best, Ryan ### 2. Good app for visitor management **Rating:** 4.5/5.0 stars **Reviewed by:** Ben G. | Director, IT, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2020 **What do you like best about Eptura Visitor?** Easy to use, intuitive, workflows are easy to create. I have suggested that this would be a great app for employees as well especially with the Covid 19 back to work situation. Support has been fabulous and is quick to respond and address issues. **What do you dislike about Eptura Visitor?** The evolution of the software to include employee check in's would be a great benefit and would like increase the number of customers wanting the product. **What problems is Eptura Visitor solving and how is that benefiting you?** Tracking employee and visitors who are planning to come on site to ensure they are complying with health guidelines and not come into Taymor if they have any symptoms that could impact workers in the office. **Official Response from Ryan Koch:** > Hi Ben, Thank you for taking time earlier this summer to provide this fantastic review! We'd love a chance to connect on your ideas for using Proxyclick for both visitors and employees alike. If you'd be open to a quick chat, please reach out to us at support@proxyclick.com to speak with a member of our team directly, our solution is always evolving to fit the needs of our customer base. Thank you! Ryan ### 3. Innovative, easy, good support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** December 08, 2020 **What do you like best about Eptura Visitor?** It is a very nice, easy, good-working visitor management system. The setup was a breeze, and the support is top-notch! **What do you dislike about Eptura Visitor?** Nothing at the moment. Everything works as it should. **Recommendations to others considering Eptura Visitor:** Don't hesitate to try it, you have a 15-day trial (at time of writing) and you can keep your setup if you decide to buy-in. **What problems is Eptura Visitor solving and how is that benefiting you?** Confidentiality in visitors / visitees. **Official Response from Ryan Koch:** > Hi there, Thank you for reviewing Proxyclick! Happy to hear any more thoughts you have on Proxyclick that could bring you to thinking of us as a 5/5 product, if you have the chance please feel free to reach out to our team at support@proxyclick.com Happy holidays! Ryan ### 4. Excellent system, looks professional and scalable **Rating:** 5.0/5.0 stars **Reviewed by:** Jegors F. | Group CTO / CISO, Enterprise (> 1000 emp.) **Reviewed Date:** August 25, 2020 **What do you like best about Eptura Visitor?** Custom cites configurtation, custom company details and payment card settings, custom workflows **What do you dislike about Eptura Visitor?** Tariff plan change - was unexpected, and now we have issue settling for future sites, which is a dealbreaker **Recommendations to others considering Eptura Visitor:** Explore the QR code feature - very nice for frequent visitors like cleaning companies. Basic functions are over the top in quality of service an do not need recommendations, they just work. **What problems is Eptura Visitor solving and how is that benefiting you?** Visitor management, Card issuing, NDA signing **Official Response from Ryan Koch:** > Hi Jegors, Thank you so much for this positive review! We appreciate you taking the time to review Proxyclick, in the meantime if there's anything else we can help with please do not hesitate to reach out. Best, ryan ### 5. Proxyclick saves time **Rating:** 4.0/5.0 stars **Reviewed by:** Scott M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2020 **What do you like best about Eptura Visitor?** The visitor can quickly answer a few questions and save their profiles for return visits. Notifications to the host are quick and easy with the app or email. We like that the terms can be signed and sent to the visitor so we know everyone agreed before entering the premises. We have yet to use Custom badges but we are actively looking at upgrading to use this feature. **What do you dislike about Eptura Visitor?** The packages can be expensive. Thought they are changing their price structure too. We also had an issue with sending a notification to the visitor is someone replies to a notification as we don't have a receptionist to verbal relay the message. I believe this is fixed or will be fixed in a higher tier license. **Recommendations to others considering Eptura Visitor:** Have your i Pads supervised via an MDM solution is possible. We installed our iPad Pro in a pedestal that locks out the ability to access any buttons. So putting it into single App mode can be difficult. We simply switch the iPad in and our of single app mode from our MDM when we need to do updates. Now we don't need to take out the iPad every time. **What problems is Eptura Visitor solving and how is that benefiting you?** We have a lobby that previously only had a phone and a list of employee extensions. Tracking down the right person or finding at their desk was a challenge as the list was not always up-to date and accurate. Now a visitor signs in and the Host is notified by email or App on their phones. No need to call to other colleagues to track someone down or let them know someone is waiting. **Official Response from Ryan Koch:** > Hi Scott, Thank you for taking time to provide this very detailed review of Proxyclick! We have recently changed the structure of our pricing models, and I've added your thoughts regarding the iPad and use cases to our customer feedback. If there's anything we can help with please don't hesitate to reach out to us directly at support@proxyclick.com ### 6. Great product, fantastic support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2020 **What do you like best about Eptura Visitor?** The ease of setting up your Kiosk and very intuitfive to use. **What do you dislike about Eptura Visitor?** Some feature require an upgrade to a higher-priced tier, for only a single option that doesn’t justify the cost for us. But still very competitively priced and very affordable. **Recommendations to others considering Eptura Visitor:** I have not tried other systems and I would not even consider switching. It's easy to setup and use, Very stable kiosk application and lots of features for the price with no hidden charges. Features and develeopment just keep making this app better and better.. **What problems is Eptura Visitor solving and how is that benefiting you?** A few years ago we wanted to get rid of paper logs, we have been very happy with the product since. Now that Covid hit, we were able to add multiple kiosk for check in within minutes. It solved yet another problem all with minimal investments! **Official Response from Ryan Koch:** > Hi there, Happy to hear that setup was easy and intuitive! Thank you for taking time submitting this review, and if you have questions on our current pricing and plans(Or anything else we can help with) please don't hesitate to reach out to us at support@proxyclick.com. Best, Ryan ### 7. Perfect Visitor Management System to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2021 **What do you like best about Eptura Visitor?** Easy configuration and intuitive for all users level. **What do you dislike about Eptura Visitor?** Translation in other language (romanian language) **Recommendations to others considering Eptura Visitor:** Everything's working as described, you'll get all needed support from ProxyClick. **What problems is Eptura Visitor solving and how is that benefiting you?** The visitors and the host are connected all the time. ### 8. Overall Great, Room for Improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Sofia S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2020 **What do you like best about Eptura Visitor?** I like the ease of use when it comes to registering visitors and being able to customize their email. I also appreciate being able to set different permissions for admins/users. **What do you dislike about Eptura Visitor?** I wish there was more room for customization on the check-in workflow. For example, there are times we'd like to make a small modification to a screen but we are defaulted to either keeping the page as it is or creating a custom screen. If we have multiple questions we'd like to add, we have to have a whole screen for it instead of adding it to a pre-existing screen. Additionally, tracking recurring visitor passes isn't very easy, as we basically have to go day-by-day to find out who has them as opposed to being able to filter by it. Additionally, I can't seem to understand why delivery notification emails can't be customized as well. I wish we were also able to text visitors regarding their delivery instead of just email, which is not currently possible. **Recommendations to others considering Eptura Visitor:** Make sure to review all the capabilities. Check out the free trial as well to make sure it has what you're looking for. Overall it's pretty easy to use. **What problems is Eptura Visitor solving and how is that benefiting you?** Our building has about 500 users of proxyclick, being able to empower everyone to create their own visitors has been really helpful for our team, instead of putting the weight on the administrative/receptionist team. The ease of use is also helpful when teaching new employees or members how to use it. This is also beneficial to the user as well, as they take the lead with handling their own check in. Additionally, the multiple notification system of Proxyclick is helpful when I need to make sure a host has received a notification. **Official Response from Ryan Koch:** > Hi Sofia, Thank you for taking time to provide this very detailed review of Proxyclick! I've taken your suggestions from your review for our product team to look into as feature requests. Additionally, we would love to work with you on what can be done to help with your workflow to improve upon what you're describing, such as looking at all notification options. Best, Ryan ### 9. Streamlined Efficiency For Our Visitors **Rating:** 5.0/5.0 stars **Reviewed by:** James D. | Senior Warehouse Manager-Newstand.com, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2020 **What do you like best about Eptura Visitor?** I have a warehouse in the Brooklyn Navy Yard. Before Proxyclick, it was an utter nightmare to get visitors in to see us unless we wanted to drop everything and "meet" our visitors at the security gate. Each time this would take a minimum of twenty minutes to perform this task. It got to the point where I would discourage visits altogether. This was not good for business, as you could imagine. Creating a QR code that you scanned at the gate has made our lives easier. **What do you dislike about Eptura Visitor?** There is not much to dislike. But, The Navy Yard is the administrator. So, if I want to delete a visit, I have to email them to have this done. I understand why this has to be done, but sometimes mistakes happen and it takes a bit of time to create emails and such to have this task done. **Recommendations to others considering Eptura Visitor:** Proxyclick gives you complete autonomy for visitors to your offices without inconveniencing anyone. With reminders and push notifications, nobody will forget. The facility also has a digital record. A win-win for all involved. **What problems is Eptura Visitor solving and how is that benefiting you?** Technology moves very slowly at the Brooklyn Navy Yard as some of these buildings and companies are generations old. For everyone to come together and embrace the technology of ProxyClick it was probably not an easy task. Time management, enhanced security, and scheduling efficiency are some of the benefits of this tool. Our visitors now look forward to visiting without the hassle of entering this massive facility grounds that is the Brooklyn Navy Yard. **Official Response from Ryan Koch:** > Hi James, Thank you for taking time to write out this very detailed review! We really appreciate it, and happy to hear that with Proxyclick you're able to manage the daily visitors more effectively than ever before. We'll be continuing to look for ways to improve the workflow and features towards use cases like the Brooklyn Navy Yard, and look forward to helping you achieve your business goals. Best, Ryan ### 10. Proxyclick during Covid **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2021 **What do you like best about Eptura Visitor?** Proxyclick has been an easy hands off way of screening our employees for any possible chance of bringing Covid into our facility **What do you dislike about Eptura Visitor?** There have been times when the scanning was a little touchy and wouldn't scan. **What problems is Eptura Visitor solving and how is that benefiting you?** Proxyclick solved the problem of screening employees that come in at various hours of the day. We don't need to have some one there to monitor in coming employees **Official Response from Ryan Koch:** > Hi there, Thank you for writing this very positive review! We've released updates recently to improve the scanning with the kiosks, please continue to reach out any time if you still need assistance of course. Happy New Year! Ryan ### 11. Everything you need to manage visitors, with friendly assistance **Rating:** 4.5/5.0 stars **Reviewed by:** Daniele A. | Enterprise (> 1000 emp.) **Reviewed Date:** September 03, 2020 **What do you like best about Eptura Visitor?** Maketplace with apps, integrations with all major platforms, manage wi-fi guest, continuous updates and improvements. plain graphic **What do you dislike about Eptura Visitor?** You must buy subscription for every entrance hall, not so clear plan subscription **What problems is Eptura Visitor solving and how is that benefiting you?** to have an emergency list of visitors, to inform with automatic emails about pedestrian paths, to manage credentials for wi-fi guest **Official Response from Ryan Koch:** > Hi Daniele, Thank you for taking time to write this recommendation! We really appreciate it, I'd be interested in seeing if you had a moment to discuss the requirement to buy a new subscription for each entrance? That shouldn't be the case if it's all in one building, really just would need different kiosks for the entrances. If you have a moment please let us know how we can help answer any questions you have at support@proxyclick.com Thank you! Ryan ### 12. We have been using Proxyclick for the last 7 years and would highly recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Leon A. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2020 **What do you like best about Eptura Visitor?** It has helped us to implement a more efficient way of logging our office visitors, removes a paper trail for our receptionists and gives a great first impression to our guests. Also allows us to gather data on peak periods, regular visitors etc. From a security standpoint it also allows us to track and monitor who is in the office which is imperative in situations where there is a fire or emergency. **What do you dislike about Eptura Visitor?** This isn't so much a dislike but maybe us not using the product to its full potential, there are many different features to proxylick (Ticket Management, Facilities Ticketing, Label Printing etc) We dont use these but were very keen to setup SSO with our Azure environment and was a bit disappointed that this wasn't a feature available as standard and instead we had to purchase an elevated licence to enable this feature. **Recommendations to others considering Eptura Visitor:** As mentioned previously, an efficient easy to use product that has saved time and money and also gives a great first impression to new visitors to our office. From an administrative point of view its easy to create/remove colleagues and little to no maintenance/upkeep is required. **What problems is Eptura Visitor solving and how is that benefiting you?** Our main initial problem was having an efficient, paperless way to keep track of visitors to our office. Proxyclick does this and with added benefits of us being able to report on the number of visitors and have live logs of who is on site in case of an emergency/security issue. Proxyclick really has ticked all the boxes for us and the ongoing maintenance/upkeep is minimal. **Official Response from Ryan Koch:** > Hi Leon! Thank you very much for your continued support of Proxyclick, and this wonderfully detailed review! I've submitted feedback on your use of Single Sign-On vs other features, and would be happy to connect you with our team to discuss ways to use more of the features in your current plan. Please do not hesitate to reach out to us at support@proxyclick.com if you have any questions we can help with. ### 13. Excellent Product with Terrific Support **Rating:** 4.5/5.0 stars **Reviewed by:** Scott S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2020 **What do you like best about Eptura Visitor?** ProxyClick's Enterprise Lobby Check-In system has solved a number of issues for us. We now easily collect non-disclosure agreements from all of our visitors, easily track who has visited our campus and streamlined our group visit process. The system is very intuitive during set up and use. Great support for our initial installation and every time we've had questions or issues. **What do you dislike about Eptura Visitor?** The system relies on iPads for the hardware piece and unfortunately you cannot disable Apple updates. When the updates occur, you need to reset the iPad to re-enable ProxyClick. **What problems is Eptura Visitor solving and how is that benefiting you?** With the COVID-19 virsus, we were updating our check-in process to have visitors answer several screening questions to ensure our associates are not put at additional risk. Customer support was able to guide us through the custom screens process to enable exactly what we were looking for. ### 14. A decent system **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Chemicals | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2020 **What do you like best about Eptura Visitor?** It allows our visitors and employees to sign in very quickly especially if they have signed in before. With smartflows the system can perform Covid screening and show NDAs to groups of people based on rules. **What do you dislike about Eptura Visitor?** Setup was problematic. The UI could use some work and there is a lot of upselling. If you have to change locations on a kiosk you have to uninstall the application and reinstall it. That isn't me talking that was advice from a customer manager. **What problems is Eptura Visitor solving and how is that benefiting you?** For us the biggest plus is that we can do Covid screening and have the visitors sign NDAs. That this can be saved and tracked is very valuable as our business is very regulated. **Official Response from Ryan Koch:** > Hi there, Thanks for taking time to review Proxyclick, happy to hear that it's helping with signing in your visitors and employees. Another option for disconnecting a kiosk from a single account would be in the dashboard settings, deleting the kiosk from the kiosk list in Settings Hi Marc, Thank you for taking time to write this review! We appreciate that you're finding Proxyclick both easy to use and helping with your goals. Have a great holidays! Ryan ### 16. Simple visitor management tool that gets the job done. **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany P. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2019 **What do you like best about Eptura Visitor?** The ability to upload excel spreadsheets of large visitor groups is such a time saver. It is easy to bulk add and edit. This tool makes our quarterly reporting so much easier. One-off visitors are easy to add, even by the newest user of the system, and return visitors are even simpler. The system stores all their information and photo in the Visitor Address Book . You can search the address book by name, email, or company. It's a huge asset. **What do you dislike about Eptura Visitor?** The only thing I dislike about this tool is that only ONE person can be assigned to get notified of a visitor/group's arrival. This can cause a bit of extra work, especially when there are multiple people who want to meet/greet the visitors upon arrival. It means that one person gets the notification and then has to sound the email alarm to the others who want to be involved. **Recommendations to others considering Eptura Visitor:** I would recommend this product. It is simple to get started with, not so burdensome that you feel like you're doing a chore, but complete enough that you've got all the information you need to make for streamline visits. **What problems is Eptura Visitor solving and how is that benefiting you?** We have multiple tour guides around our organization as well as multiple visitors and guests. This system allows seamless notification of these visits and makes the tour guide's job and tour coordinator's job very simple. It takes stress off of the front desk staff who no longer have to hunt down the right guide, since it's automated through the pre-loaded visitor list and proxyclick system. **Official Response from Ryan Koch:** > Hi Brittany, Thank you so much for your very positive and detailed review! I wanted to help with the notifications: In Proxyclick you are able to customize the notifications and add multiple Users to receive emails automatically that the group/visitor has arrived. You can also add Assistants in your User profile who are notified automatically to that Host's visits. When you have a chance, can you email us at support@proxyclick.com so that we can provide detailed instruction? Here is our help center article on adding more Users to the notifications in the meantime: https://help.proxyclick.com/visitor-management/add-recipient-particular-visit/ Happy New Year! ### 17. excellent visitor management system **Rating:** 4.5/5.0 stars **Reviewed by:** Kris V. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2020 **What do you like best about Eptura Visitor?** We didn't have any trouble setting the system up (iPads, printer, accessing the website, etc). The web interface is really good and integration with our existing environment (e.g. SSO) worked flawlessly. On top of that, technical and functional support from Proxyclick was superb! **What do you dislike about Eptura Visitor?** We didn't dislike anything. Proxyclick met are expectations. **What problems is Eptura Visitor solving and how is that benefiting you?** Our end-users can now easily pre-register visitors and the reception desk is automatically notified. Visitors can easily check-in at the kiosk when entering our buildings. The host is automatically notified when the visitor has arrived. **Official Response from Ryan Koch:** > Hi Kris, Thank you so much for this fantastic review of Proxyclick! It's great to hear how smooth everything is for you and that we're helping you pre-register visitors, as always if there's anything we can do to improve please let us know anytime at support@proxyclick.com. Best, Ryan ### 18. QR Codes are Valuable Feature **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Executive Office | Enterprise (> 1000 emp.) **Reviewed Date:** August 03, 2020 **What do you like best about Eptura Visitor?** We have found that the ability to email QR codes to expected guests before they arrive has greatly reduced wait times and queuing in the lobby. **What do you dislike about Eptura Visitor?** We operate multi-tenant buildings and currently Proxyclick does not offer a dashboard that shows all expected guests for all tenants in one place. **Recommendations to others considering Eptura Visitor:** QR codes are valuable for contact-less entry. Ability to email before visit is a good feature. **What problems is Eptura Visitor solving and how is that benefiting you?** reduced crowding in lobbies and quicker, contact-less entry for guests. **Official Response from Ryan Koch:** > Hi there, Thank you for this very detailed review! We appreciate you taking the time to write this review, and we'd love to connect on your concerns further. If you have time, please reach out to us at support@proxyclick.com to discuss how we can improve your experience with our solution. Thank you! Ryan ### 19. Next-Gen Guest Registration **Rating:** 5.0/5.0 stars **Reviewed by:** Geoffrey L. | Enterprise (> 1000 emp.) **Reviewed Date:** September 02, 2020 **What do you like best about Eptura Visitor?** Lots of integration with others party tools **What do you dislike about Eptura Visitor?** May be a "self-host verison would be better ?" And easier Active Directory integration. **What problems is Eptura Visitor solving and how is that benefiting you?** ISO27001 **Official Response from Ryan Koch:** > Hi Geoffrey, Thanks for taking time to write this review of Proxyclick, happy to hear you're enjoying the flexibility of our integrations. I'd love to hear more about your ideas for a self-hosted version as well, if you have a moment to write in more detail what you'd like to see at support@proxyclick.com we can review it with our roadmap in mind. Thank you! Ryan ### 20. A valuable aid for the internal security of the company **Rating:** 4.5/5.0 stars **Reviewed by:** Gabriele B. | System Administration Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2020 **What do you like best about Eptura Visitor?** The ability to notify people in real time of the arrival of guests **What do you dislike about Eptura Visitor?** In the case of a second visit, all data must be confirmed **What problems is Eptura Visitor solving and how is that benefiting you?** Being able to know exactly who is present in the company. In the event of alarms, they can all be notified simultaneously by text message or email **Official Response from Ryan Koch:** > Hi Gabriele, We really appreciate you taking time to provide this review of Proxyclick! In terms of confirmed data for a second visit, if there's a way we can help streamline any processes involved please don't hesitate to reach out to us at support@proxyclick.com. Thanks! Ryan ### 21. Great tool, excellent customer service team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2020 **What do you like best about Eptura Visitor?** Very adaptable and flexible tool. The ability to customize sign-in flow and badge printing through decision tree is amazing. We also used the system to print color badges for everyone as well. **What do you dislike about Eptura Visitor?** What's not to like? Although it would be nice to have new features for managing Covid-19 requirements - capacity tracking/ warning, employee pre-registration questions, etc. **What problems is Eptura Visitor solving and how is that benefiting you?** Got rid of the log book! Be able to print visitor badges and visibly show type of visitor/host/badge expiration information. **Official Response from Ryan Koch:** > Hi there, Thank you for taking the time to provide this fantastic review, and really happy to hear your experience with our team has been excellent! We're always evolving our feature sets for the needs of business during Covid-19, and we will have more coming up quickly to include these requests. If you haven't already, please feel free to reach out to our team at any time at support@proxyclick.com with more ideas and things that can help you welcome employees and visitors alike. Thanks again! Ryan ### 22. Amazing and easy to use app. **Rating:** 5.0/5.0 stars **Reviewed by:** Hristo B. | Sergeant, Enterprise (> 1000 emp.) **Reviewed Date:** December 10, 2019 **What do you like best about Eptura Visitor?** The easy way of using and user friendly vision. This app allow me to request visitors very easy and very fast. With E-Visitors application me and my colleagues are allow to make a request for access in a building for a seconds. This app save us a lot of time and I recommend it to all users. Also the way it's looks like is perfect. **What do you dislike about Eptura Visitor?** There are no dislikes from my side. I really enjoy using it. Maybe I can say that if is it possible for more possibilities with equipment the visitors can enter in the building. For the building in hyer class the can enter in the building with 1 GSM and 1 laptop and 1 USB, but if the person would like to enter with 2 GSM 1 or 2 laptops and 2 or 3 USB flash drives, I think is not possible. **Recommendations to others considering Eptura Visitor:** Try and you will see. **What problems is Eptura Visitor solving and how is that benefiting you?** No problems. Benefit: fast way for requesting visitors. With such a application me and my colleagues do our job super easy in user friendly environment. For the first time I used it I had a problem with the people in group visit. I do not know way I couldn't manage it. Then I tried again more carefully and I did it perfectly. Was super easy and I couldn't find where I have been mistaken. Any way, I used to use it very fast and I enjoy and recommend it to all my colleagues to use it as well. **Official Response from Ryan Koch:** > Thank you for your review Hristo! We really appreciate you taking time to let us know your thoughts on Proxyclick, and if there's anything we can help you with please reach out any time. Have a great holidays! Ryan ### 23. Seems very good, just a bit overkill for us. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2020 **What do you like best about Eptura Visitor?** The fact that we were able to have it work on an iPad on a stand. It seemed rather reliable although we were getting logged out regularly. The weekly emails that reports who signed whom is pretty good too. **What do you dislike about Eptura Visitor?** The price. When the only thing you want from it is sign in visitors, it's a bit on the expensive, although I don't recall finding any alternatives anyway. If you look at what's available out there in terms of SaaS, there are so many thing you can get for the same price that offers infinitely more benefits to a company than Proxyclick. Proxyclick was costing us as much as our project management software, for a small business it's way more impactful. We were able to comply with health and safety requirements without needing any external software **Recommendations to others considering Eptura Visitor:** Make sure you really need a sign in system, we're a small company, we rolled back to pen and paper and it works great as we now have a reception and therefor a simple point of entry. **What problems is Eptura Visitor solving and how is that benefiting you?** We had people or contractors walking around the offices and we didn't know who they were and who got them in. We're dealing with precious gemstones and metals so this was a concern for us. We never had any problems but people tend to be really nice so you could imagine somebody entering and gaining access to any location here by just asking nicely which is not ideal. ### 24. A solid and simple to use system **Rating:** 4.5/5.0 stars **Reviewed by:** Dimitrios S. | Chief Information Security Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2020 **What do you like best about Eptura Visitor?** The setup is quite straightforward and the system is straightforward, no need to provide special training for the users. Being an SaaS system takes away the headache of maintaining a server/application in-house and allows us to focus on the use of the system instead of the maintenance. **What do you dislike about Eptura Visitor?** We would love it if it was possible, when doing SSO (and SSO provisioning) to be able to pass the profile picture together with the rest of the information. That would tie in nicely with the personalized invitation sent by Proxyclick that contains the hosts's profile picture. **What problems is Eptura Visitor solving and how is that benefiting you?** Ability to demonstrate that we control the visitors at the office both internally (management) and externally (regulators , customers). **Official Response from Ryan Koch:** > Thank you for taking the time to review us Dimitrios! I have submitted your feedback to our product team regarding pictures from the SSO provisioning, in the mean time if there's anything else we can help with please don't hesitate to reach out to us at support@proxyclick.com ### 25. Proxy Click + **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2020 **What do you like best about Eptura Visitor?** Proxy Click is a simple to use platform that delivers great results. The few times I have had any questions I have used the live chat option and someone has helped me out within minutes. **What do you dislike about Eptura Visitor?** Nothing, everything we have needed to work has worked. **Recommendations to others considering Eptura Visitor:** I think it all depends on the requirements you or your company are looking for, since we have had Proxy Click installed the feedback from our users and visitors using the product has been positive. A visitor doesn't want to spend time checking in on a platform that is difficult to understand or flow well. Proxy Click is customizable to make it as detailed or simple as required **What problems is Eptura Visitor solving and how is that benefiting you?** Made visitor management an effortless procedure **Official Response from Ryan Koch:** > Thank you for taking time to review Proxyclick! If there's anything we can help with that could turn us into a 5 star review, please don't hesitate to reach out to us at support@proxyclick.com. Best, Ryan ### 26. very helpful- solved my issues **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2020 **What do you like best about Eptura Visitor?** I received very professional and helpful support. Solved an issue I was having trouble figuring out. **What do you dislike about Eptura Visitor?** I had to wait about 10 mins for a response to my inquiry. Which was fine with me based on the help I did end up receiving. Id rather wait for great service than have quicker bad service **What problems is Eptura Visitor solving and how is that benefiting you?** Was able to get touchless check ins setup the way we needed. **Official Response from Ryan Koch:** > Hi there, Thanks for taking time to write this positive review, happy to hear we helped with your issue, if there's anything else we can help with please don't hesitate to reach out in the future. Best, Ryan ### 27. The best app for visitors managment **Rating:** 5.0/5.0 stars **Reviewed by:** Rok C. | Receptionist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2019 **What do you like best about Eptura Visitor?** Its the best app you can buy! All visitors are impresed with the app and kisok. Its much easier to check in using Proxy than its previous version that we were using. Now check in time is shorter and visitors have already prepaired badges at the reception when they arrive at us. And above all of that you have digital register of your visitors and customers in one place on web! **What do you dislike about Eptura Visitor?** Playground-Proxy print! You could modifited it into some better version of the playground. Horizontal/vertical, it could have more options and it could be in the same settings as it is PRINT AND BADGES. This is a big problem if you are using infinity stickers. And one more thing, long names on printed badges are not all printed, it shortens and the text is cut off. (Long names should be compresed into smaller letters and the printed badge should have every leter of the name and last name on printed bage. **Recommendations to others considering Eptura Visitor:** The best visitiors app in the market for your company! **What problems is Eptura Visitor solving and how is that benefiting you?** This is question for our IT team. I hade some problems with printing and in dislike post i have posted a problem. **Official Response from Ryan Koch:** > Hi Rok, Thank you for your fantastic review! I definitely am passing your ideas and feedback regarding the Playground, and badge alterations to improve your badge experience. I'm happy to hear Proxyclick is meeting your expectations, and please don't hesitate to reach us with feedback and ideas for how we can help you further. ### 28. Great program- I wish is was just a little easier to set up **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2020 **What do you like best about Eptura Visitor?** We like the badge printing and smart flows **What do you dislike about Eptura Visitor?** The implementation and only being able to download one document **What problems is Eptura Visitor solving and how is that benefiting you?** Problems- figuring out the smart flows Benefits- all in one solution for managing our visitors and employee covid check-ins **Official Response from Ryan Koch:** > Hi there, Thank you taking time to write this review! If there's anything we can help with towards your setup or if you have questions regarding document-related actions, please don't hesitate to reach out at support@proxyclick.com or via the chat options. Thanks again! Ryan ### 29. Great visitors Log and platform **Rating:** 5.0/5.0 stars **Reviewed by:** Martin A. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Eptura Visitor?** it's a great platform to register all your visitors in the company and who attendees more visitor has great functionality that is great I can register all the employees in the platform to know exactly who are you visiting and is easy for the reception to let the employees the have a delivery they need to pick up right away like the way all the visitors make check on you get a mail of notice that your visit is waiting for you and you can answer with a simple ill be there in five minutes with a click **What do you dislike about Eptura Visitor?** What I don't like is that for some functionalities you have to pay more to use it and you don't know until you get in the detail of the prices in the trial don't tell you that until you get the prices **Recommendations to others considering Eptura Visitor:** is a great platform to manage all reception subjects like a log of visitors delivery to employees and visits to the director or recruitment team **What problems is Eptura Visitor solving and how is that benefiting you?** a digital logbook, reception delivery notice automation emergency list of people in the building **Official Response from Ryan Koch:** > Hi Martin, Thank you so much for taking the time to write a review, and such a fantastic review! We're always here to help you get the most out of your current Proxyclick environment, feel free to reach out any time in the chat in the dashboard, or email us at support@proxyclick.com with questions. ### 30. Digitalization makes us efficiently reduce analog process **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2020 **What do you like best about Eptura Visitor?** Post COVID-19, we need to ensure that the visitors are infection free. Having said that, we are able to establish the questionnaire by ourselves. **What do you dislike about Eptura Visitor?** it is about hardwear issues. Sometimes iPad is frozen. **Recommendations to others considering Eptura Visitor:** Very easy to customize **What problems is Eptura Visitor solving and how is that benefiting you?** This will help reduce our manual and analog process to track the visitor details. **Official Response from Ryan Koch:** > Hi there, Thanks for taking time to write this wonderful review, we're happy to hear making changes to your Proxyclick has been easy to use. If you're still having complications with your iPad freezing and haven't done so already, please reach out to us at support@proxyclick.com so that we can get your kiosk working smoothly. Have a happy holidays! Ryan ### 31. Perfect for my small business needs **Rating:** 5.0/5.0 stars **Reviewed by:** Richard M. | Certified Personal Trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2020 **What do you like best about Eptura Visitor?** The ability to tie a waiver to sign in process is perfect and a huge help for my business. It expedites everything for all of my employees. **What do you dislike about Eptura Visitor?** There is no downside for me in my use so far. It is an easy to use, easy to track system. **Recommendations to others considering Eptura Visitor:** Implement it immediately. It is so easy to use and the benefits will be felt right away. **What problems is Eptura Visitor solving and how is that benefiting you?** We solve immediate sign in for new members as well as liability waivers, made even more legitimate by the photo check in provided by Proxyclick ### 32. Great Check-in Process **Rating:** 4.5/5.0 stars **Reviewed by:** Floyd C. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2019 **What do you like best about Eptura Visitor?** Before PC people visiting our facility are met by a security guard and given a badge, then he called the person they were here to meet, sometimes they didn't answer/were in a meeting - causing delays & occasionally making customers frustrated. Now they still meet the security guard AND the PC system, which can notify the host via their preferred method of communication, this speeds up the visitor process and provides greater visibility to our team about who is coming and going in our building. **What do you dislike about Eptura Visitor?** The badge printing process needs some tuning. I have tried two different suggested printers and I still can't get it working.The little wireless printer recommended would not work with AirPrint and the Evolis tattoo printer kept melting our pre-printed graphics. **Recommendations to others considering Eptura Visitor:** Great company to work with, online support is very quick and responsive. **What problems is Eptura Visitor solving and how is that benefiting you?** We now have some real data on what is happening at our location. It's not so much that were solving problems but we are able to identify potential issues. **Official Response from Ryan Koch:** > Hi Floyd, Thanks for taking time to review Proxyclick! Sorry to hear about the ongoing printer issues, we would love to keep working with you on getting the printing right, so please reach out to support@proxyclick.com when you have a chance! ### 33. Proxyclick- pretty good **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2020 **What do you like best about Eptura Visitor?** It is very customizable which is helpful **What do you dislike about Eptura Visitor?** I don't feel all costs are fully described. **Recommendations to others considering Eptura Visitor:** Make sure you have spoken to someone before signing up to a subscription to see what the actual costs will be. As a lot of their features are an additional cost once you have signed up. **What problems is Eptura Visitor solving and how is that benefiting you?** It can take some time to make it work for you. However, it is a system you can adapt to most hospitality environments **Official Response from Ryan Koch:** > Hi there, Thank you so much for taking time to review Proxyclick! I'm happy to hear you find the solution tailorable to your needs and works in hospitality. We have an updated pricing page available here, and do encourage speaking with a member of our sales team to confirm requirements and best package to fit your goals. Have a great week and please reach out with anything we can help with! Ryan ### 34. Great product and customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Holly S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Eptura Visitor?** I was able to get answers even after hours. I love all the features of this system. It very user friendly **What do you dislike about Eptura Visitor?** I haven’t come across any negatives yet. If anything they have more features than I actually would need. **What problems is Eptura Visitor solving and how is that benefiting you?** I’m looking to send parent notifications in real time. Not many systems have that feature. **Official Response from Ryan Koch:** > Hi Holly, Thank you so much for providing this review! Really happy to hear we're helping you with your goals, and feel free to reach out to us with questions or ideas on how we can help more at any time via support@proxyclick.com. Cheers! Ryan ### 35. Administrators Dream come true **Rating:** 5.0/5.0 stars **Reviewed by:** Bengisu K. | Administrator Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2019 **What do you like best about Eptura Visitor?** What I like best about Proxyclick is that I no longer waste time trying to see if visitors checked in, read their horrible hand writing,or try to remember what day they came in since they didn't fill in the date. Little things like that use to make my day very frustrating. Now even if I am not at the office, I know who has visited and it also keeps the info if the visitor would like to not put it in next time they visit. It is very convenient for the company and the visitors. **What do you dislike about Eptura Visitor?** Although I recommend proxyclick for everyone to use in their offices, the software updates keep blocking the app lately and it has been a bit annoying to deal with. We have to re-download the app. I think it is just a glitch. I have been using proxyclick for 2 years and this only has been happening last month or so, which overall is not a big issue. Still would recommend this app to everyone. **What problems is Eptura Visitor solving and how is that benefiting you?** Singing in, making sure everyone follows policy, being able to manage the profiles and add in groups for training days. All the tasks that use to take up my time now proxyclick does for me. **Official Response from Ryan Koch:** > Hi Bengisu, Thank you for taking time to write this very detailed review of the benefits you've found with Proxyclick! If you're still having troubles with software updates, please reach out when you have chance through the chat option in your account or by emailing us at support@proxyclick.com ### 36. Very pleased with the ease of use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2020 **What do you like best about Eptura Visitor?** I like the way it can be customized to specific needs and it makes it so much easier to keep track of visitors. **What do you dislike about Eptura Visitor?** If anything, it would be that there may be to many features. Not a bad problem to have tho. **Recommendations to others considering Eptura Visitor:** I am very pleased and highly recommend Proxyclick for its ease of use and ability to custom fit for many options. I love the dashboard and all the available ways to choose to activate certain features. The "notes" feature on the visitor log is handy to keep and share information with other staff about visitors. **What problems is Eptura Visitor solving and how is that benefiting you?** I love the convenience Proxyclick provides us. Before getting Proxyclick we had a complicated system of lists for expected visitors and keeping track of them. Now, that has been replaced with a much easier and thorough system. **Official Response from Ryan Koch:** > Hi there, Thank you for taking time to write this wonderful review! Happy to hear that we've made things easier for your day-to-day visitor management, and we'd be happy to help answer any questions you have on the many features as well. Feel free to reach out to us at support@proxyclick.com any time if there's features you have questions on. Have a great week! Ryan ### 37. Very helpful for the visitor and the host! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Warehousing | Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2020 **What do you like best about Eptura Visitor?** Very good overview of all visitors, monitoring whch guests still in the building. **What do you dislike about Eptura Visitor?** The syncronisation between outlook and proxy click needs to improve. **Recommendations to others considering Eptura Visitor:** Better integration into Outlook! **What problems is Eptura Visitor solving and how is that benefiting you?** n/a **Official Response from Ryan Koch:** > Hi there, Thanks for taking a moment to share this very positive review, we appreciate it! We'd also love to dive deeper into your challenges with Outlook and gather your feedback, if you have a moment please reach out to support@proxyclick.com to chat with a member of our team. Have a great week! Ryan ### 38. Complete and fast to setup **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2020 **What do you like best about Eptura Visitor?** After having compared Proxyclick with other solutions, I must say that what I liked the most is the easyness of configuration and integration with Office365. **What do you dislike about Eptura Visitor?** Proxyclick app comes only on iOS and that's something that I don't like at all. Nowadays Android tablets are very common have a decent level of security. **What problems is Eptura Visitor solving and how is that benefiting you?** The problem I'm solving with Proxyclick is to monitor the people visiting the company and to be able to provide a list of it in case of emergency. A requirement by law that I'm able to satisfy **Official Response from Ryan Koch:** > Hi there, Thank you for taking time to review Proxyclick! Happy to hear that integrating with Office365 has been a breeze. We also have a Windows App that can be found on the Microsoft store for non-apple tablets, feel free to give it a try. If there's anything we can help with in the meantime with your setup please don't hesitate to reach out to us at support@proxyclick.com. Have a great week! Ryan ### 39. Great tool **Rating:** 5.0/5.0 stars **Reviewed by:** Dorothy F. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2019 **What do you like best about Eptura Visitor?** Love the technology! Great to have a paperless option. Easy to use. Visitors are very impressed when they come by, typically they have not seen this technology before. Great function is the fact that the person visited gets a notification via e-mail that they have guests. **What do you dislike about Eptura Visitor?** There is nothing I dislike, it has been working great! I guess sometimes the delay, sending to the printer to print badges is noticeable, but does not cause too many issues. Flawless most of the time. **Recommendations to others considering Eptura Visitor:** Definitely consider this option, has been working great for us and our visitors are very impressed with the check-in process.Best technology I've seen, very impressive. **What problems is Eptura Visitor solving and how is that benefiting you?** No Paper Sign-in sheet! it beats having a paper form at the office and trying to make sure that someone is always at the desk checking people out. With this, our iPad sits at the desk and guest can check themselves out at any time without any assistance. Can look back and see who visited, which is a great feature. ### 40. very easy to use and configure **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Packaging and Containers | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2020 **What do you like best about Eptura Visitor?** very easy to use, deploy 5 sites in less than an hour **What do you dislike about Eptura Visitor?** integration to azure is a little difficult, but after several tries it goes well **What problems is Eptura Visitor solving and how is that benefiting you?** learned new software **Official Response from Ryan Koch:** > Hi there, Thanks for sharing this review of Proxyclick! Happy to hear your rollout went quickly, and hopefully any materials we shared during the Azure setup was found helpful. Please feel free to reach out to us at support@proxyclick.com for anything else! Best, Ryan ### 41. Good Product, Good Service, Excellent Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2020 **What do you like best about Eptura Visitor?** We have now digitalized the visitor management process where it uses to be in papers before. Our management is happy with proxyclick implementation. As a visitor enter your building and they may be your prospect client, the moment they experience the seamless registration process there are high chances for us to convert the potential client into our actual client. First impression matters. **What do you dislike about Eptura Visitor?** The support hours to be extended to cover APAC business timezone. As of now, the support is following Europe Timezone. The end client hardware now only supports the iPad, it will be good if we can have an android or windows device that can support the end client as well. **Recommendations to others considering Eptura Visitor:** It's a good system, I strongly recommend these tools **What problems is Eptura Visitor solving and how is that benefiting you?** Seamless visitor registration. Eliminate paper and support organizations to adopt to go green initiatives. ### 42. Fantastic Product, Amazing customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Tony "Wolfe S. | Medical Qigong Master, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2019 **What do you like best about Eptura Visitor?** Program works flawlessly, intuitive to set up, great customization. I had a few questions for client support and they got back to me accurately and very quickly, answering everything I asked to my satisfaction. I would highly recommend Proxyclick. **What do you dislike about Eptura Visitor?** I really haven't come across anything negative yet. The only thing I can say is that I wanted to change a user's email, but tech support had to do it from their end as it was a database thing. However with that said, they did it quickly and accurately. **What problems is Eptura Visitor solving and how is that benefiting you?** A quick and easy way for clients to check in, enter info and have whoever they are visiting notified. We have actually gotten compliments from our clients on how easy the process was. ### 43. Secure, Innovative visitor management system **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad Afzal K. | IT Support Analyst, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2019 **What do you like best about Eptura Visitor?** ProxyClick is user friendly, easy to use and innovative visitor management system. We started using this system around two years ago and it worked really well for us. Features like single sign on, Custom flows made it really easy for the system to be setup according to our needs. Level of support from the ProxyClick support is phenomenal. **What do you dislike about Eptura Visitor?** I cant really think of anything that i would dislike about this system. **What problems is Eptura Visitor solving and how is that benefiting you?** ProxyClick has transformed the way we welcome our guests at the reception. It has enabled employees to book the visitors on the system themselves rather than sending emails to reception and then reception having o keep the log of users on paper. ### 44. The true review **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler G. | Datacenter Technician, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2019 **What do you like best about Eptura Visitor?** What i like best about Proxyclick is it's simply flow for checking in a person visiting your site. With this system setup we do not need to have a receptionist sit up front and assist with contacting employees when a visitor has arrived. Proxyclick does it for us. Also the badge integration/print out feature is that extra bonus for time saved. **What do you dislike about Eptura Visitor?** Our IT company is strict on what can be put on our network so having the printer connected separately to the guest wifi cause it to disconnect from time to time when we get those occasional power blips. The process of recovering the printer and syncing it back to proxyclick is a hassle and if I'm not around to do it then it just seems a bit to hard for others to comprehend the steps of recovery. **Recommendations to others considering Eptura Visitor:** Like all software programs they are worth a shot, but I promise with Proxyclick you won't be disappointed. Just know that the live chat comes in handy when you need that extra assistance. **What problems is Eptura Visitor solving and how is that benefiting you?** No receptionist up front, custom visitor badge print out, notification sent to employees when a visitor arrives, auditing reviews and reports that can be generated from proxy click makes it easier to pass our semi-annual audits of the facility's visitors. ### 45. Proxyclick is helpful and necessary for our guest registration **Rating:** 4.0/5.0 stars **Reviewed by:** Martha H. | Member Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2019 **What do you like best about Eptura Visitor?** I like that it sends notifications across multiple platforms to ensure that hosts know that their guests are here. By ensuring that hosts can register their own guests, my time is freed up! **What do you dislike about Eptura Visitor?** It would be nice if there was an option to mark deliveries as time-sensitive or not time-sensitive. Certain foods and other deliveries require people to pick them up in quicker time frames. Sometimes it seems like there are certain bugs that don't notify hosts that their guests are here, which leads to confusion. **Recommendations to others considering Eptura Visitor:** Proxyclick is practically necessary for large co-working spaces with lots of hosts. **What problems is Eptura Visitor solving and how is that benefiting you?** With Proxyclick, we have reduced the amount of time we need to spend reaching out to members to tell them that their guests have arrived. ### 46. Super easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Rok C. | Receptionist at SIQ, Research, Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2019 **What do you like best about Eptura Visitor?** Proxyclick is the best visitor management program that I have been using so far. It`s super easy to use. We are using it now at our company and all visitors are super excited about it. **What do you dislike about Eptura Visitor?** Proxyclick could have some pencils or something special writer/stick for typing. Some of the costumers are complaining about finger prints on the tablet after they sing in. So in the future you should have some Proxyclick-pencils for tablet. For advertisement, it could be normal pencil with smart ruber band on it. **Recommendations to others considering Eptura Visitor:** I recommend Proxyclick in every company. It makes your company stronger and better. **What problems is Eptura Visitor solving and how is that benefiting you?** We decited to start using Proxyclick because of sensitive informations about other costumers that are comming to our labs. For faster visitor managment and digital register of visitors and guests. ### 47. Exactly what we were looking for! **Rating:** 4.5/5.0 stars **Reviewed by:** Andreas S. | IT / Co-Project Management Industrie 4.0 - SmartFactory, Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2019 **What do you like best about Eptura Visitor?** We like that it's so easy to use and configure. It's probably not the cheapest solution but the positive feedback from our guests make it worth it. **What do you dislike about Eptura Visitor?** Some improvements in the configuration of the welcome E-Mail would be nice. For example: In german you don't call guests by their first name. There's a difference in the english "you" and the german "Sie". So guests in german speaking countries should be called by their full name. The proxyclick team already told me that they are already working on it. **What problems is Eptura Visitor solving and how is that benefiting you?** We completely improved our guest experience by going fully paperless with proxyclick. Also the frontdesk office has got all the informations they need right in the dashboard. No extra lists or documents needed. ### 48. User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Robyn C. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2020 **What do you like best about Eptura Visitor?** I’ve used many visitor systems that required user training and refreshers since I didn’t use them frequently. Proxyclick is super easy to use and easy to find your way around even if you only use it a few times a year. I’ve also used it to check guests in and print badges. That process is equally as easy. **What do you dislike about Eptura Visitor?** I haven’t found anything I dislike about it. **Recommendations to others considering Eptura Visitor:** It’s super easy and user friendly and causes users less stress. **What problems is Eptura Visitor solving and how is that benefiting you?** The visitor workflow is much smoother now that it doesn’t take an engineering degree to log a guest into the system. **Official Response from Ryan Koch:** > Hi Robyn, Thank you for the fantastic review, glad to hear that Proxyclick is helping to make booking visitors easy and intuitive! If there's ever anything that we can help with, please reach out to support@proxyclick.com any time. Best, Ryan ### 49. Easy registration for visitors. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2019 **What do you like best about Eptura Visitor?** Registration at our reception desk is very easy and colleagues get an e-mail and SMS when the visitor arrives. We also like the visibility of visitors within the company because of the badge we print. There are a lot of features we do not use within our company but seem a great addition to the whole. **What do you dislike about Eptura Visitor?** While the program runs on internet once and a while we have problems with bad connection and entering visitors in the system is not possible. There are features we would like to use such as a link to outlook when entering a visit but these are very expensive. **Recommendations to others considering Eptura Visitor:** Using Proxyclick is valuable for a company not only for time saving but also we get compliments from our customers for the easy and modern way of entering our facility. Proxyclick **What problems is Eptura Visitor solving and how is that benefiting you?** We have implemented our company rules for agreement. We save time by using Proxyclick at our reception desk. Visability by using badges within the facility. ### 50. A solution for our visitors coming to our factory and Office. **Rating:** 5.0/5.0 stars **Reviewed by:** Aurélien P. | Software engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2019 **What do you like best about Eptura Visitor?** - Very responsive team, so many good advice - Best documentation I have ever seen for a software - Best assistance I have ever seen for a software - Very integrated solution **What do you dislike about Eptura Visitor?** Nothing for the moment. Maybe just when I get the badge by email it is a .pkpass and I can ounly open it with iOs but it s a detail **What problems is Eptura Visitor solving and how is that benefiting you?** We are just in a test phase at the moment but all demos to my managers were good. **Official Response from Ryan Koch:** > Hi Aurélien, Thank you for taking time out of your day and providing a fantastic review! We really appreciate it, and I also wanted to provide a potential solution for storing a .pkpass on an Android. There are many wallet options available on the Google Play store, just type in "Wallet App for Android" to try one out. Please also reach out to us if there's anything else we can assist with. Thank you! ## Eptura Visitor Discussions - [Will a camera feature be enabled?](https://www.g2.com/discussions/35204-will-a-camera-feature-be-enabled) - 1 comment, 1 upvote - [What is the best way to manage overall number of visitors?](https://www.g2.com/discussions/24800-what-is-the-best-way-to-manage-overall-number-of-visitors) - 1 comment, 1 upvote - [Development of Approval process](https://www.g2.com/discussions/development-of-approval-process) - 1 comment, 1 upvote - [How do I improve printing speed on badge printing?](https://www.g2.com/discussions/15043-how-do-i-improve-printing-speed-on-badge-printing) - 1 comment, 1 upvote - [Is there a contract?](https://www.g2.com/discussions/price-3f4baf72-1675-450d-8492-235c8b493803) - 3 comments, 1 upvote - [View Eptura Visitor pricing details and edition comparison](https://www.g2.com/products/eptura-visitor/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+01%3A03%3A43+-0500&secure%5Bsession_id%5D=f9b0c3c6-fb78-43e0-91c7-ec77105a88a2&secure%5Btoken%5D=c394c63973673798e88ccc8fc8f8d61b574b73f742dd85bf6d1e107cfebd112a&format=llm_user) ## Eptura Visitor Integrations - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews) - [Azure Pipelines](https://www.g2.com/products/azure-pipelines/reviews) - [Descartes Denied Party Screening](https://www.g2.com/products/descartes-denied-party-screening/reviews) - [Jotform Sign](https://www.g2.com/products/jotform-sign/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) ## Eptura Visitor Features **Platform Basics** - Visitor Check-In - Mail Management - Visitor Database - Reports & Analytics - Blacklist Screenings - Badge Issuance - Automation **Platform Data** - Automation - Analytics - Visitor Logs - Dashboard **Platform Interoperability** - Notifications - Hardware **Platform Additional Functionality** - Integration **Additional Functionality - Visitor Management** - NDA & Contract Signing - Integrations with Relevant Software - Hardware Integration - Multi-lingual Support **Agentic AI - Visitor Management** - Decision Making ## Top Eptura Visitor Alternatives - [Envoy Visitors](https://www.g2.com/products/envoy-visitors/reviews) - 4.7/5.0 (426 reviews) - [The Receptionist](https://www.g2.com/products/the-receptionist/reviews) - 4.8/5.0 (425 reviews) - [Sign In Solutions](https://www.g2.com/products/sign-in-solutions/reviews) - 4.7/5.0 (396 reviews)