Prove PRO model represents the best technology in the marketplace that can stop fraud. The concept of using phone-centric identity verification is extremely effective in fighting fraud. Review collected by and hosted on G2.com.

The current integration of the product is too cumbersome. The. Prove the onboarding team is very knowledgeable and compensates for the lack of automation. Ideally Prove would offer a widget or self-service portal allowing its clients to onboard with ease. Review collected by and hosted on G2.com.

Prove is excellent in minimizing spoofed applicants. With every digital application we receive, we know whether the user's telephone number is in service and if they have possession of the phone. We also receive other demographic information about the applicant that help authenticate the user. Review collected by and hosted on G2.com.

The integration side is complex and challenging. Not only do you have to tie into their API, but you also have a text solution in place. Ensure your development team is up to the task and that you test each potential response you receive from Prove. Review collected by and hosted on G2.com.

The support is excellent, including a highly professional CSM assigned to our account. Review collected by and hosted on G2.com.

Contract negotiations could proceed faster and more smoothly. Review collected by and hosted on G2.com.

There is a clear correlation between some of the information provided to us and fraud. The parameter additionalinfo tells us that at Prove's end there is a mismatch between phone and ssn. This helps us in mitigating risk. We also use prove to auto-fill the application form, reducing the chances of manual errors by customers. Review collected by and hosted on G2.com.

We have observed that Trust Score is sometimes very high value but the customer was a fraud case. There should me more indicators which should give us more insights on how trust scores are calculated. Review collected by and hosted on G2.com.

Prove will help filter out fraudsters from your application. Using their APIs you can make sure your potential users possess the mobile device tied to the actual phone number. After this step, there are a few options. You can check how reliable the phone number is tied to that mobile device. You can also pre-fill address information and verify user-submitted data.

Every situation is different, and you can configure the API to return more details on a certain step. For example, when verifying users, it may be that Prove's requirements are too strict for your app. You can have the API return more details about a rejected data set and then write custom logic to take your own action.

Their API also includes sending text messages to mobile phones. We didn't have to add Twilio or another provider. Review collected by and hosted on G2.com.

The documentation was not the greatest. When receiving the guide and example documentation it is not clear how to achieve the sample applications using the APIs provided in the example. I ended up ignoring their recommended steps, which in my opinion were not sufficient to implement our use cases. Instead, I looked through their APIs and came up with custom work to get a solution going. Luckily they linked us to a customer that was live with Prove and from their webpage I was able to figure out what a potential implementation would look like. Review collected by and hosted on G2.com.

Prove has been a reliable source of information for our fraud prevention product, helping us identify potential fraudsters ahead of time and preventing abuse of our customer's systems. The support we get from our Customer Service Manager is good, and any questions about integration is readily answered in their documentation. Review collected by and hosted on G2.com.

The documentation is password-protected, which can make things a little inconvenient when I need to look something up quickly. The slight overlap in Trust vs Verify occasionally makes me do a double take on where I should be looking for information - better or more clear separation between the two product offerings may be helpful. Review collected by and hosted on G2.com.

The integration team was quite helpful through a very challenging integration. The customer service continues to be excellent. Review collected by and hosted on G2.com.

The API configuration is somewhat confusing and cumbersome. In addition, understanding the flow of trust scores vs. verified is very challenging and has created issues as our team has worked to implement and augment our registration process. Review collected by and hosted on G2.com.

The tools themselves are industry leading and have enabled our organization to improve authentication rates and performance over our previous provider substantially. Review collected by and hosted on G2.com.

Have not yet identified any downsides; any issues have been resolved promptly and accurately. Review collected by and hosted on G2.com.

Prove's frictionless approach to new account registrations via Pre-Fill and engagement via Fonebook has provided smooth experiences and security for our users. Prove can provide the freshest phone number data on an individual via Prove's Fonebook, as well as authenticate users every time they come back with Mobile Authentication and Behavioral Biometrics Review collected by and hosted on G2.com.

Some of Prove's products rely on third-party data such as Mobile Network Operations (MNOs) and Credit Bureaus, but their latest mobile-first products do not have this dependency and rely only on data gathered via SDK. Review collected by and hosted on G2.com.

Helps speed up KYC for our customers as well as prevents us to send potential failed customers through our banking KYC. Review collected by and hosted on G2.com.

Limited customization on the design side. You are forced to use their iframe form fields. Review collected by and hosted on G2.com.