--- title: Prove Reviews meta\_title: 'Prove Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 43 reviews by the users' company size, role or industry to find out how Prove works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 43 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Web Security url: https://www.g2.com/categories/web-security --- ### Prove Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use and onboarding** with Prove, highlighting smooth integration and effective support. [(7 mentions)](https://www.g2.com/products/prove/reviews?filters%5Bsentiment_snippet%5D=2312462&qs=pros-and-cons#reviews) Users value Prove’s **real-time mobile signals for identity verification** , which enhance trust and reduce fraud effectively. [(6 mentions)](https://www.g2.com/products/prove/reviews?filters%5Bsentiment_snippet%5D=2074039&qs=pros-and-cons#reviews) Users value Prove for its **robust security features** , effectively reducing fraud risk and enhancing trust in identity verification. [(6 mentions)](https://www.g2.com/products/prove/reviews?filters%5Bsentiment_snippet%5D=2248182&qs=pros-and-cons#reviews) Users value Prove for its **excellent customer support** and easy onboarding, enhancing team efficiency and experience. [(4 mentions)](https://www.g2.com/products/prove/reviews?filters%5Bsentiment_snippet%5D=2248153&qs=pros-and-cons#reviews) Users highlight the **easy integrations** with Prove, enhancing onboarding and overall collaboration with their team. [(4 mentions)](https://www.g2.com/products/prove/reviews?filters%5Bsentiment_snippet%5D=2312541&qs=pros-and-cons#reviews) Users find the **insufficient information** about product features and services limits their ability to enhance security effectively. [(3 mentions)](https://www.g2.com/products/prove/reviews?filters%5Bsentiment_snippet%5D=2443182&qs=pros-and-cons#reviews) Users find the **customer support lacking** , citing inconsistencies that hinder their overall experience with Prove. [(3 mentions)](https://www.g2.com/products/prove/reviews?filters%5Bsentiment_snippet%5D=2312508&qs=pros-and-cons#reviews) Users find the **complexity of APIs** makes quick access to information more involved than necessary. [(2 mentions)](https://www.g2.com/products/prove/reviews?filters%5Bsentiment_snippet%5D=2312519&qs=pros-and-cons#reviews) Users find Prove to be **expensive** , particularly noting additional costs for essential retro studies that can limit data analysis. [(2 mentions)](https://www.g2.com/products/prove/reviews?filters%5Bsentiment_snippet%5D=2248333&qs=pros-and-cons#reviews) Users find the **inconvenience** of accessing quick features to be a frustrating aspect of Prove. [(2 mentions)](https://www.g2.com/products/prove/reviews?filters%5Bsentiment_snippet%5D=2312505&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Prove ##### 1. Ease of Use Users appreciate the **ease of use and onboarding** with Prove, highlighting smooth integration and effective support. [ See 7 mentions ](https://www.g2.com/products/prove/reviews?filters%5Bsentiment_snippet%5D=2312462&qs=pros-and-cons#reviews) See Related User Reviews ![Tony W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tony W.") TW Tony W. 4.0/5 "Efficient Onboarding, Needs Feature Visibility" What do you like about Prove? I like how Prove efficiently identifies consumers based on their phone number and provides prefilled information to make our onboarding process as eas ![Chad N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chad N.") CN Chad N. Mid-Market (51-1000 emp.) 4.0/5 "Easy Onboarding, Great Support" What do you like about Prove? I find Prove easy to use and easy to onboard, which is really important for our team. The support team is really good and stays on top of our needs, s ##### 2. Identity Verification Users value Prove’s **real-time mobile signals for identity verification** , which enhance trust and reduce fraud effectively. [ See 6 mentions ](https://www.g2.com/products/prove/reviews?filters%5Bsentiment_snippet%5D=2074039&qs=pros-and-cons#reviews) See Related User Reviews ![Aazim A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aazim A.") AA Aazim A. Mid-Market (51-1000 emp.) 4.5/5 "Reliable and secure non-doc verification using SSN and phone number" What do you like about Prove? The non-doc verification solution based on SSN and phone number is amazing! ![Andrew C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew C.") AC Andrew C. 4.0/5 "Effective Data for Fraud Prevention" What do you like about Prove? I appreciate the data that Prove provides. It helps us manage fraud risk on applications and ties physical addresses to phone numbers, allowing us to ##### 3. Security Users value Prove for its **robust security features** , effectively reducing fraud risk and enhancing trust in identity verification. [ See 6 mentions ](https://www.g2.com/products/prove/reviews?filters%5Bsentiment_snippet%5D=2248182&qs=pros-and-cons#reviews) See Related User Reviews ![Andrew C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew C.") AC Andrew C. 4.0/5 "Effective Data for Fraud Prevention" What do you like about Prove? I appreciate the data that Prove provides. It helps us manage fraud risk on applications and ties physical addresses to phone numbers, allowing us to ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Great experience so far" What do you like about Prove? As someone deeply involved in fraud strategy, I appreciate how Prove's identity verification and authentication solutions go beyond static identifiers ##### 4. Customer Focus Users value Prove for its **excellent customer support** and easy onboarding, enhancing team efficiency and experience. [ See 4 mentions ](https://www.g2.com/products/prove/reviews?filters%5Bsentiment_snippet%5D=2248153&qs=pros-and-cons#reviews) See Related User Reviews KZ Kumail Z. Mid-Market (51-1000 emp.) 5.0/5 "Outstanding Support and Documentation" What do you like about Prove? The support staff and the documentation they provide ![Chad N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chad N.") CN Chad N. Mid-Market (51-1000 emp.) 4.0/5 "Easy Onboarding, Great Support" What do you like about Prove? I find Prove easy to use and easy to onboard, which is really important for our team. The support team is really good and stays on top of our needs, s ##### 5. Easy Integrations Users highlight the **easy integrations** with Prove, enhancing onboarding and overall collaboration with their team. [ See 4 mentions ](https://www.g2.com/products/prove/reviews?filters%5Bsentiment_snippet%5D=2312541&qs=pros-and-cons#reviews) See Related User Reviews ![Chad N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chad N.") CN Chad N. Mid-Market (51-1000 emp.) 4.0/5 "Easy Onboarding, Great Support" What do you like about Prove? I find Prove easy to use and easy to onboard, which is really important for our team. The support team is really good and stays on top of our needs, s ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Authentify API FLOW Review" What do you like about Prove? I have been using authentify on daily basis. It is easy to implement the flow of the APis and it provides number of features which i have used in my c ### 5 Cons or Disadvantages of Prove ##### 1. Insufficient Information Users find the **insufficient information** about product features and services limits their ability to enhance security effectively. [ See 3 mentions ](https://www.g2.com/products/prove/reviews?filters%5Bsentiment_snippet%5D=2443182&qs=pros-and-cons#reviews) See Related User Reviews ![Tony W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tony W.") TW Tony W. 4.0/5 "Efficient Onboarding, Needs Feature Visibility" What do you dislike about Prove? Sometimes we don't understand all of the product features, availability, and not at all times is that brought to our attention when there are extra se ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Strong Reach for Our USA User Base" What do you dislike about Prove? The complexity of many APIs and many information spread ##### 2. Poor Customer Support Users find the **customer support lacking** , citing inconsistencies that hinder their overall experience with Prove. [ See 3 mentions ](https://www.g2.com/products/prove/reviews?filters%5Bsentiment_snippet%5D=2312508&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Authentify API FLOW Review" What do you dislike about Prove? The customer support is no so good as it very fluctuating ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Authentify Review" What do you dislike about Prove? I have seen that customer support is not good for Authentify. It can be improved. ##### 3. Complexity Users find the **complexity of APIs** makes quick access to information more involved than necessary. [ See 2 mentions ](https://www.g2.com/products/prove/reviews?filters%5Bsentiment_snippet%5D=2312519&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Strong Reach for Our USA User Base" What do you dislike about Prove? The complexity of many APIs and many information spread ![Nathalie M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nathalie M.") NM Nathalie M. Mid-Market (51-1000 emp.) 4.5/5 "Best way to protect and authenticate your identity" What do you dislike about Prove? There isn't much I dislike, only that it renders accessing something that should be quick more involved ##### 4. Expensive Users find Prove to be **expensive** , particularly noting additional costs for essential retro studies that can limit data analysis. [ See 2 mentions ](https://www.g2.com/products/prove/reviews?filters%5Bsentiment_snippet%5D=2248333&qs=pros-and-cons#reviews) See Related User Reviews ![Aazim A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aazim A.") AA Aazim A. Mid-Market (51-1000 emp.) 4.5/5 "Reliable and secure non-doc verification using SSN and phone number" What do you dislike about Prove? They can be a bit on the expensive side but you get what you pay for ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Great experience so far" What do you dislike about Prove? One aspect I dislike about Prove is the additional cost associated with retro studies or historical data analyses. In many cases, these studies are es ##### 5. Inconvenience Users find the **inconvenience** of accessing quick features to be a frustrating aspect of Prove. [ See 2 mentions ](https://www.g2.com/products/prove/reviews?filters%5Bsentiment_snippet%5D=2312505&qs=pros-and-cons#reviews) See Related User Reviews ![Nathalie M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nathalie M.") NM Nathalie M. Mid-Market (51-1000 emp.) 4.5/5 "Best way to protect and authenticate your identity" What do you dislike about Prove? There isn't much I dislike, only that it renders accessing something that should be quick more involved ![Martin S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Martin S.") MS Martin S. Software Engineer Small-Business (50 or fewer emp.) 11/18/2022 "Prove stops fraud!" 5/5 What do you like best about Prove? Prove PRO model represents the best technology in the marketplace that can stop fraud. The concept of using phone-centric identity verification is extremely effective in fighting fraud. Review collected by and hosted on G2.com. What do you dislike about Prove? The current integration of the product is too cumbersome. The. Prove the onboarding team is very knowledgeable and compensates for the lack of automation. Ideally Prove would offer a widget or self-service portal allowing its clients to onboard with ease. Review collected by and hosted on G2.com. What problems is Prove solving and how is that benefiting you? Prove helps to solve all the issues when it comes to fraud. Their technology when implemented fully will stop all fraud and helps you identify the real users and their identities. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") EA Verified User in Accounting Mid-Market (51-1000 emp.) 11/17/2022 "Excellent Device and Possession Device Authentication Service" 4.5/5 What do you like best about Prove? Prove is excellent in minimizing spoofed applicants. With every digital application we receive, we know whether the user's telephone number is in service and if they have possession of the phone. We also receive other demographic information about the applicant that help authenticate the user. Review collected by and hosted on G2.com. What do you dislike about Prove? The integration side is complex and challenging. Not only do you have to tie into their API, but you also have a text solution in place. Ensure your development team is up to the task and that you test each potential response you receive from Prove. Review collected by and hosted on G2.com. What problems is Prove solving and how is that benefiting you? Prove helps minimize the number of fraudulent or spoofed applications we receive. In turn, we see few fraudulent applications and make better underwriting decisions. In short, it helps minimize losses due to fraud. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Gary P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gary P.") GP Gary P. VP, CIAM Technology Leader Enterprise (\> 1000 emp.) 11/15/2022 "Solid service with excellent support" 4.5/5 What do you like best about Prove? The support is excellent, including a highly professional CSM assigned to our account. Review collected by and hosted on G2.com. What do you dislike about Prove? Contract negotiations could proceed faster and more smoothly. Review collected by and hosted on G2.com. What problems is Prove solving and how is that benefiting you? Prove is helping us to better know our customers and validate that phone numbers provided by our customers are actually aligned to the customers and trustable. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Rahul G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul G.") RG Rahul G. Product Management Mid-Market (51-1000 emp.) 4/29/2022 "Enhanced customer experience" 5/5 What do you like best about Prove? There is a clear correlation between some of the information provided to us and fraud. The parameter additionalinfo tells us that at Prove's end there is a mismatch between phone and ssn. This helps us in mitigating risk. We also use prove to auto-fill the application form, reducing the chances of manual errors by customers. Review collected by and hosted on G2.com. What do you dislike about Prove? We have observed that Trust Score is sometimes very high value but the customer was a fraud case. There should me more indicators which should give us more insights on how trust scores are calculated. Review collected by and hosted on G2.com. Recommendations to others considering Prove: Prove can help in mitigating the risks and auto-filling the application. So it is helpful for both customers and business. Review collected by and hosted on G2.com. What problems is Prove solving and how is that benefiting you? Fraud prevention and auto-filling the application form. We sometimes also use it for deeper analysis on customer if we detect that customer may be a fraud case. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Small-Business (50 or fewer emp.) 4/26/2022 "Filter out bad actors for your application" 4.5/5 What do you like best about Prove? Prove will help filter out fraudsters from your application. Using their APIs you can make sure your potential users possess the mobile device tied to the actual phone number. After this step, there are a few options. You can check how reliable the phone number is tied to that mobile device. You can also pre-fill address information and verify user-submitted data. Every situation is different, and you can configure the API to return more details on a certain step. For example, when verifying users, it may be that Prove's requirements are too strict for your app. You can have the API return more details about a rejected data set and then write custom logic to take your own action. Their API also includes sending text messages to mobile phones. We didn't have to add Twilio or another provider. Review collected by and hosted on G2.com. What do you dislike about Prove? The documentation was not the greatest. When receiving the guide and example documentation it is not clear how to achieve the sample applications using the APIs provided in the example. I ended up ignoring their recommended steps, which in my opinion were not sufficient to implement our use cases. Instead, I looked through their APIs and came up with custom work to get a solution going. Luckily they linked us to a customer that was live with Prove and from their webpage I was able to figure out what a potential implementation would look like. Review collected by and hosted on G2.com. Recommendations to others considering Prove: \* Consider that good actors may be blocked using Prove \* Get testing scenarios set up with Prove early \* Custom logic may be required if default solution needs changing for your situation Review collected by and hosted on G2.com. What problems is Prove solving and how is that benefiting you? We want to keep fraudsters out of our application. With Prove, this is easier. There will always be a balance of filtering out some good actors with the bad. But you can create your own custom logic to work with this. A lot of fraudsters fail our Prove verification. This helps free up our team to work on other things. The amount of fraud we have is manageable so far. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Small-Business (50 or fewer emp.) 4/29/2022 "Great customer support!" 4.5/5 What do you like best about Prove? Prove has been a reliable source of information for our fraud prevention product, helping us identify potential fraudsters ahead of time and preventing abuse of our customer's systems. The support we get from our Customer Service Manager is good, and any questions about integration is readily answered in their documentation. Review collected by and hosted on G2.com. What do you dislike about Prove? The documentation is password-protected, which can make things a little inconvenient when I need to look something up quickly. The slight overlap in Trust vs Verify occasionally makes me do a double take on where I should be looking for information - better or more clear separation between the two product offerings may be helpful. Review collected by and hosted on G2.com. What problems is Prove solving and how is that benefiting you? Customer onboarding is the main problem we use to solve with Prove, and Prove has reliably been able to provide us with the information we need to check and validate onboarding customers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Small-Business (50 or fewer emp.) 4/26/2022 "Excellent customer service, somewhat complicated implementation and technical flow" 3.5/5 What do you like best about Prove? The integration team was quite helpful through a very challenging integration. The customer service continues to be excellent. Review collected by and hosted on G2.com. What do you dislike about Prove? The API configuration is somewhat confusing and cumbersome. In addition, understanding the flow of trust scores vs. verified is very challenging and has created issues as our team has worked to implement and augment our registration process. Review collected by and hosted on G2.com. What problems is Prove solving and how is that benefiting you? We are solving mobile verification and reputation. The reason codes are quite helpful in assessing the challenges of our marketing in terms of the people we are attracting. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") EF Verified User in Financial Services Enterprise (\> 1000 emp.) 5/3/2022 "Prove has provided an outstanding product and service" 5/5 What do you like best about Prove? The tools themselves are industry leading and have enabled our organization to improve authentication rates and performance over our previous provider substantially. Review collected by and hosted on G2.com. What do you dislike about Prove? Have not yet identified any downsides; any issues have been resolved promptly and accurately. Review collected by and hosted on G2.com. Recommendations to others considering Prove: Prove brings a wealth of experience in mobile phone authentication and applicable use cases. They have outstanding coverage in US and CN and are great partners to work with. Review collected by and hosted on G2.com. What problems is Prove solving and how is that benefiting you? Solving for authentication of identity and other potential fraud risk concerns in a digital environment. We have been able to improve our authentication rates by almost 10% allowing us to book more loans and revenue. Instant lnk technology has also enabled a more customer-friendly experience vs. previous voice-based solutions. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") CI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 7/26/2021 "Excellent Identity, Phone Number Verification & Authentication Products" 5/5 What do you like best about Prove? Prove's frictionless approach to new account registrations via Pre-Fill and engagement via Fonebook has provided smooth experiences and security for our users. Prove can provide the freshest phone number data on an individual via Prove's Fonebook, as well as authenticate users every time they come back with Mobile Authentication and Behavioral Biometrics Review collected by and hosted on G2.com. What do you dislike about Prove? Some of Prove's products rely on third-party data such as Mobile Network Operations (MNOs) and Credit Bureaus, but their latest mobile-first products do not have this dependency and rely only on data gathered via SDK. Review collected by and hosted on G2.com. What problems is Prove solving and how is that benefiting you? I am solving the problem of completing long forms for new account registrations using Pre-Fill, increasing doubling pass rates and increasing conversions. I am also saving time on contact centers by relying on Fonebook's authentication mechanisms instead of using the traditional knowledge-based questions. This saves both the user's and the agent's time. Review collected by and hosted on G2.com. Show More 1/26/2022 Validated ReviewerSource: Organic ![Omar M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Omar M.") OM Omar M. Lead Product Designer Automotive Small-Business (50 or fewer emp.) 4/26/2022 "Prove" 4.5/5 What do you like best about Prove? Helps speed up KYC for our customers as well as prevents us to send potential failed customers through our banking KYC. Review collected by and hosted on G2.com. What do you dislike about Prove? Limited customization on the design side. You are forced to use their iframe form fields. Review collected by and hosted on G2.com. What problems is Prove solving and how is that benefiting you? KYC pre-screening saves us money so we don't have to send all KYC through our banking partner. Review collected by and hosted on G2.com. 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