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AB

Verified User in Banking

Mid-Market (51-1000 emp.)

1/23/2024

"Experience has with Protecht has been high quality."

4/5

What do you like best about Protecht?

The best part about Protecht is the simplicity of the software and the ease of use for users to pick up. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

There are a couple bugs that have affected performance from time to time, however not common. Review collected by and hosted on G2.com.

Response from Megan Connell of Protecht

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Thank you for sharing your positive experience with Protecht. We understand the impact of occasional bugs on performance and are committed to resolving them to ensure a seamless user experience for you.

MW

Malcolm W.

Chief Risk Officer

Mid-Market (51-1000 emp.)

11/5/2023

"Scalable and reliable system"

4.5/5

What do you like best about Protecht?

It does everything we need it to - it is scalable and fir for purpose for our bank size Review collected by and hosted on G2.com.

What do you dislike about Protecht?

rarely dislike it - it has good uptime, service from their staff is excellent Review collected by and hosted on G2.com.

Response from Patrick McDonnell of Protecht

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Hi Malcom - We're thrilled to hear that Protecht is meeting your needs and providing excellent service. Thank you for your positive feedback!

LH

Lisa H.

Mid-Market (51-1000 emp.)

8/23/2023

"Great product that can grow with us. Phenomenal support teams."

5/5

What do you like best about Protecht?

The team at Protecht has been amazing. System is flexible and customizable and they work with us to understand our needs in order to produce best capabilities. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

There is no lack of helpfulness. There is just the expected learning curve moving from a silo environment to integrated risk management. Review collected by and hosted on G2.com.

Response from Patrick McDonnell of Protecht

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Thank you for your positive feedback! We're thrilled to hear that you find Protecht to be a great product with phenomenal support. Our team is dedicated to providing the support and guidance needed to ensure a smooth transition and maximize the benefits of our system for your organisation. If you have any specific concerns or questions, please don't hesitate to reach out to our advisory / support team.

ST

Sean T.

Enterprise (> 1000 emp.)

9/22/2023

"An intuitive, user-friendly GRC tool run by industry professionals"

5/5

What do you like best about Protecht?

It is simple to use across all three lines of defence and the team have excellent knowledge not only of the product, but of the financial services industry and non financial risks and controls. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

No significant reservations about the tool. Review collected by and hosted on G2.com.

Response from Patrick McDonnell of Protecht

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We're thrilled to hear that you find Protecht intuitive and user-friendly, and that our team's knowledge and expertise has been valuable throughout your time with Protecht.

EF

Ellie F.

Enterprise (> 1000 emp.)

4/17/2023

"Practical and Effective"

5/5

What do you like best about Protecht?

The system is straightforward, easy to use and, most importantly, very flexible. You can use the system for a variety of registers and design what works for your organisation. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

There aren't any things that we don't like about the system. Review collected by and hosted on G2.com.

What problems is Protecht solving and how is that benefiting you?

Using Protecht we managed to bring all our registers, audits, policy and BCPs under one platform where we can link risks to policies to our audits, legislation requirements. etc. This has enabled us to see the domino effect. We have managed to manage our risks more effectively as well as remaining compliant with all the legislation and policies. Review collected by and hosted on G2.com.

Response from Megan Connell of Protecht

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Hi Ellie, thanks so much for your review. It's good to hear that you're finding Protecht easy to use and that it's helping you managing your risks more effectively.

UI

Verified User in Insurance

Mid-Market (51-1000 emp.)

8/21/2023

"Efficient and easy to use"

5/5

What do you like best about Protecht?

It's easy to use which helps with engagement across the business. The aesthetics are good and clear. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

Some of the buttons look like they are not for use but they are - they look greyed out. I believe this is being addressed by Protecht. Review collected by and hosted on G2.com.

Response from Patrick McDonnell of Protecht

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Hi - we appreciate the feedback. We were aware of this and it is on our roadmap to address in upcoming releases.

AH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

5/11/2023

"Protecht.ERM"

4/5

What do you like best about Protecht?

It's an android of off-the-shelf GRC software in the market, and it can design and develop its template and reports. You can do much as your imagination customizations to suit the organization's needs. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

The downside is that when you make significant changes, all the reports links are gone, and you must rebuild the reports and dashboard again. In that perspective, the system is not agile. Review collected by and hosted on G2.com.

What problems is Protecht solving and how is that benefiting you?

We have used the system in the organization extensively in areas of risk management., incident mgmt., internal audit, policy mgmt., strategic planning, and research governance. It has helped us to streamline and have one place of source of truth. Further able to develop and generate various reports for different stakeholders and committees. Review collected by and hosted on G2.com.

Response from Patrick McDonnell of Protecht

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Thank you for the feedback. We recently added in additional verification warnings during the change process to alert users to any report elements that will be impacted by the planned changes.

JS

john s.

Mid-Market (51-1000 emp.)

7/20/2023

"10+years with Protecht and have never looked back"

5/5

What do you like best about Protecht?

The ERM has allowed us to manage Risk in a scalable way that is flexible and adaptable in meeting our needs within the dynamic environment we operate (Financial Services) - not only as a platform but how we think of Risk and Compliance management Review collected by and hosted on G2.com.

What do you dislike about Protecht?

Nothing in particular - noting you get the most out of the ERM through also developing your inhouse capability in it's usage Review collected by and hosted on G2.com.

Response from Megan Connell of Protecht

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Hi John, thanks for taking the time for the review. But most of all, thanks for the loyalty and the amazing relationship over the past 10+ years.

AC

Aman C.

Chief Audit and Risk Officer

Enterprise (> 1000 emp.)

5/16/2023

"Review of Protecht"

5/5

What do you like best about Protecht?

Very good industry knowledge, great training, and expert staff willing to go out of their way to support you. Protecht is a standout leader in the risk management space. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

None noted from our experience, Protecht continuously improves its service delivery. Review collected by and hosted on G2.com.

Response from Megan Connell of Protecht

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Hi Aman, thanks so much for your review. It's great to hear that we're adding value through our risk knowledge and experience. We honestly believe that Protecht isn't just a product, it's a relationship and it sounds like we're getting it right. I'm not sure if you've heard about Protecht Academy yet - but our training and change management support has just been taken to a new level with this online training platform. You can check it out via the link below or talk to your Protecht customer success manager.

See how Protecht improved

PM

Parisa M.

Mid-Market (51-1000 emp.)

4/19/2023

"Great experience with Protecht as a platform and a service"

5/5

What do you like best about Protecht?

Protecht is such a flexible platform that comes with incredibly useful modules and support with the added ability to be adapted to suit any businesses risk management needs. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

Honestly I have not experienced any downsides or dislikes to Protecht. Review collected by and hosted on G2.com.

Response from Megan Connell of Protecht

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Thanks for taking the time to leave a review Parisa. It is Protecht's mission to redefine the way the world thinks about risk - we want to help our customers transform the way they understand and manage risk to create exciting opportunities for growth. It's great to hear that Protecht ERM is helping your business link everything back to risk and inform the risk appetite.