Because of its numerous capabilities, Protech AMS is a fantastic platform. The easy to use interface makes it simple to implement, manage, and broadening the customer assistance. This includes an integrated lead management system that allows businesses to easily track and manage their interactions with their potential customers.

It is also easier to integrate the Microsoft products into their software because it is an official Microsoft partner and built on Microsoft 365 itself. Review collected by and hosted on G2.com.

For now, we haven't faced any major setbacks with this software. Overall experience is quite good. Review collected by and hosted on G2.com.

It was built on Microsoft 365 so the ability to integrate with their products was easier. Also I liked the option to create dashboards for membership and events (unfortunately could not use these because our data was so awful). Review collected by and hosted on G2.com.

The product was rushed to implementation at my former employer and no proper testing was done, so processes did not work correctly or were broken and the solution was just to find a work around instead of fixing anything. Getting support on any issue was impossible - our ticket time was 8-12 weeks to get even basic issues fixed. Review collected by and hosted on G2.com.

The versatility is great and what is available Review collected by and hosted on G2.com.

The slow turn around and cost associated with versatility Review collected by and hosted on G2.com.

Using MX Online allows us a lot of control of our website and member portals. We are able to capture and display database information with ease. The drop in modules make setup easier than other integrated systems I've used. Review collected by and hosted on G2.com.

I wish that it was easier to format the pages of MX. Review collected by and hosted on G2.com.