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Prosper AI

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(5)4.7/5

Prosper AI is the first AI platform to run the entire patient journey. Most healthcare AI tools stop at scheduling. Prosper AI goes further: its voice agents answer patient calls, book and reschedule appointments directly in the EHR, verify insurance benefits in real time, follow up with payors on prior authorizations and claims, and handle patient billing and collections — all inside one connected platform instead of a stack of point solutions. The platform is generative-first, not a rules-based phone tree with AI layered on top. Prosper AI's agents retrieve live information from a practice's knowledge base and EHR during the call, switch fluidly between English and Spanish mid-conversation, and hand off to a live human whenever a call falls outside their guardrails. Deep integrations across athenahealth, ModMed, Veradigm, ECW, and other major EHRs mean appointments, benefits data, and billing actions sync in real time — no manual re-entry. What sets Prosper AI apart is that it automates both sides of the call: the patient-facing conversation and the payor-facing follow-up. Competing platforms typically handle one or the other. Prosper AI's customers use it to fill more appointment slots, cut wait times to zero, verify benefits before a patient walks in, chase down denials, and collect on patient balances — all without adding headcount. Every Prosper AI deployment includes a dedicated AI Product Manager, who works exclusively with a small set of customers on the same specialty and EHR to tune the platform to that practice's actual workflows. Implementations typically go live within three weeks, with biweekly tuning sessions and quarterly business reviews to keep expanding what the AI handles. Prosper AI is live in more than 60 outpatient groups and covers more than 150,000 providers. Customers include PE-backed outpatient groups like Preferred Dermatology, health systems like Jackson Memorial Hospital, and healthcare technology leaders like athenahealth and ImagineSoftware, both of which selected Prosper AI after running competitive evaluations against other AI vendors. Founded in 2023, Prosper AI closed a $30M Series A in June 2026 led by Andreessen Horowitz, with participation from Base10 and continued backing from Emergence Capital, Y Combinator, and Company Ventures.

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