--- title: Prosper AI Reviews meta_title: 'Prosper AI Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Prosper AI works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 2 scale: '5' date_modified: '2026-07-30' parent_category: name: Health Care url: https://www.g2.com/categories/health-care --- # Prosper AI Reviews **Vendor:** Prosper AI **Category:** [AI Patient Engagement & Operations Software](https://www.g2.com/categories/ai-patient-engagement-operations) **Average Rating:** 5.0/5.0 **Total Reviews:** 2 ## About Prosper AI Prosper AI is the first AI platform to run the entire patient journey. Most healthcare AI tools stop at scheduling. Prosper AI goes further: its voice agents answer patient calls, book and reschedule appointments directly in the EHR, verify insurance benefits in real time, follow up with payors on prior authorizations and claims, and handle patient billing and collections — all inside one connected platform instead of a stack of point solutions. The platform is generative-first, not a rules-based phone tree with AI layered on top. Prosper AI's agents retrieve live information from a practice's knowledge base and EHR during the call, switch fluidly between English and Spanish mid-conversation, and hand off to a live human whenever a call falls outside their guardrails. Deep integrations across athenahealth, ModMed, Veradigm, ECW, and other major EHRs mean appointments, benefits data, and billing actions sync in real time — no manual re-entry. What sets Prosper AI apart is that it automates both sides of the call: the patient-facing conversation and the payor-facing follow-up. Competing platforms typically handle one or the other. Prosper AI's customers use it to fill more appointment slots, cut wait times to zero, verify benefits before a patient walks in, chase down denials, and collect on patient balances — all without adding headcount. Every Prosper AI deployment includes a dedicated AI Product Manager, who works exclusively with a small set of customers on the same specialty and EHR to tune the platform to that practice's actual workflows. Implementations typically go live within three weeks, with biweekly tuning sessions and quarterly business reviews to keep expanding what the AI handles. Prosper AI is live in more than 60 outpatient groups and covers more than 150,000 providers. Customers include PE-backed outpatient groups like Preferred Dermatology, health systems like Jackson Memorial Hospital, and healthcare technology leaders like athenahealth and ImagineSoftware, both of which selected Prosper AI after running competitive evaluations against other AI vendors. Founded in 2023, Prosper AI closed a $30M Series A in June 2026 led by Andreessen Horowitz, with participation from Base10 and continued backing from Emergence Capital, Y Combinator, and Company Ventures. ## Prosper AI Reviews ### 1. Prosper AI Redefined our call center and cut costs 40% **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan W. | Regional Practice Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2026 **What do you like best about Prosper AI?** Prosper AI integrates directly with ModMed and automates 50% of our inbound calls end-to-end. It handles real-time benefits verification, so patients show up informed about coverage and costs, and provides 24/7 coverage, including weekends. On top of that, it sounds genuinely human on the phone, and the team customized the tone, terminology, and routing logic to match how we operate. **What do you dislike about Prosper AI?** The rollout is intentionally phased, so you don't get full 24/7 coverage on day one; it took about three to four weeks to scale from a couple of hours a day to round-the-clock. Worth it, but plan for a ramp rather than an overnight switch. **What problems is Prosper AI solving and how is that benefiting you?** We were fielding thousands of calls a week without enough staff to keep up, and unpredictable hold times were costing us time, revenue, and trust. Prosper AI cut operational costs about 40% (roughly $100K in EBITDA improvement) and grew appointments scheduled by 12%, even with three fewer people on the phone schedule. ### 2. Game-Changer for Call Center Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2026 **What do you like best about Prosper AI?** I use Prosper AI's AI call agent for inbound scheduling, cancellations, and past due balance reminders. It's been a game changer for our office, helping us manage through labor shortages and making our call center significantly more efficient. It has resolved missed calls or those being sent to voicemail, ensuring consistency and reliability. Our call answer rate and scheduling weren't impacted even with an employee out on fMLA. We are scheduling more patients than ever since we are no longer missing calls. I really couldn't be happier with Prosper AI and their support team, which is one of the best I've worked with. They are on top of everything and make any changes we need immediately. Additionally, I appreciate that it integrates with our EHR. **What do you dislike about Prosper AI?** There is nothing I dislike about Prosper AI. **What problems is Prosper AI solving and how is that benefiting you?** Prosper AI resolves missed calls and voicemails, addresses staffing shortages, and enhances consistency and reliability in our office. It makes our call center more efficient, improves customer care and patient collections, and allows us to schedule more patients without missing calls. - [View Prosper AI pricing details and edition comparison](https://www.g2.com/products/prosper-ai/reviews?open_modal_url=%2Fproducts%2Fprosper-ai-prosper%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fprosper-ai-prosper%252Freviews%26source%3Dsticky_header_pin§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+20%3A34%3A32+-0500&secure%5Bsession_id%5D=358fa5f9-888b-4eb5-879f-b1457cf1a595&secure%5Btoken%5D=ae0981bcf8fcca45a8f1fb1cf2348638ecc187faa3ec772211c5e0b15eb460e0&format=llm_user) ## Prosper AI Integrations - [ModMed](https://www.g2.com/products/modmed/reviews) ## Prosper AI Features **Information Flow** - Patient Case Management - Referrals Management - Records Management - Campaign Management - Forms Management **Clinical** - Compliance - Revenue Cycle Management (RCM) - Software Integrations - Revenue Cycle Management (RCM) - Task Automation - Revenue Cycle Management (RCM) - ICD-10 Compliance - Sarbanes-Oxley Compliance - Invoice Management - Workflow Management - Financial Management - Denial Management - Cash Flow Management - User Management - Claims Management **Patient Communication & Engagement** - Personalized Patient Outreach - Intelligent Chatbots & Virtual Assistants - Two-Way Patient Messaging - AI-Powered Appointment Reminders **Patient Experience** - Dashboards & Reporting - Team Management - Secure Communications - Patient Experience Management - Historical Reporting - Real-Time Reporting - Discharge Management - Invoice Management - Registration Management - Admissions Management - Booking Management - Calendar Management - Claims Management - Appointment Management - Communication Management - Workflow Management - Email Management - Contact Management - Document Management - Pipeline Management - Lead Management - Task Management - Client Management **Financial** - Billing Automation - Revenue Cycle Management (RCM) - Clearinghouse Integration - Revenue Cycle Management (RCM) - Claims Management - Revenue Cycle Management (RCM) - Medical Billing - Recurring/Subscription Billing - Reimbursement Management - Insurance Eligibility Verification - EHR/EMR Integration **Scheduling & Access Optimization** - Self-Service Appointment Scheduling - Digital Intake & Pre-Visit Forms - AI-Based Scheduling Optimization - Waitlist & Cancellation Management **Additional Functionality** - Claims Tracking - Task Scheduling - Revenue Recognition - Audit Trail - Customizable Reports - Remittance Advice - Reporting/Analytics - Accounts Receivable - AI Copilot - For Healthcare - Payment Collection - Dashboard Creation - Transaction History - Data Verification - Document Storage - API - Forecasting - Claims Scrubbing - Revenue Management - Payment Processing - Generative AI - Monitoring - Customer History - Credit Card Processing - Search/Filter - Electronic Payments - Charting - Patient Portal - HIPAA Compliant - Pre-Registration - Patient Intake - Customer Database - Batch Processing - Reminders - Patient Scheduling **Additional Functionality** - Scheduling - Contact Database - Document Storage - Activity Tracking - AI Copilot - Billing & Invoicing - Customizable Fields - Automated Scheduling - Referral Tracking - Reporting & Statistics - Marketing Automation - Reminders - Alerts/Notifications - Customizable Templates - Mobile Access - Monitoring - Audience Targeting - Live Chat - Task Progress Tracking - Predictive Analytics - Task Scheduling - For Healthcare - Multi-Location - Chat/Messaging - Customizable Reports - HIPAA Compliant - Charting - Forecasting - Client Portal - Mobile Alerts - Customizable Forms - Drag & Drop - Waiting Time Tracking - Document Templates - Patient Monitoring - Patient Intake - Customer Database - Real-Time Notifications - Patient Location Tracking - SMS Messaging - API - Self Service Portal - Electronic Payments - Surveys & Feedback - Real-Time Monitoring - Patient Scheduling - Generative AI **Care Coordination & Automation** - Risk Stratification & Patient Prioritization - Automated Care Pathway Guidance - Referral Management **Operational Intelligence & Integration** - Predictive No-Show Analytics - EHR & Practice Management Integration - Operational Performance Dashboards ## Top Prosper AI Alternatives - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews) - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (896 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.5/5.0 (362 reviews)