Harsh D.
HD
Harsh D.
Senior Solutions Consultant
Mid-Market (51-1000 emp.)
"AI Conversation Insights That Streamlined Our Sales Workflow"
5/5
What do you like best about Proshort?

Proshort has had a major positive impact on our sales workflow. The AI-powered analysis of customer conversations provides clear, actionable insights that help our team understand buyer intent and uncover key challenges more quickly. The automated follow-ups and engagement tracking have streamlined our processes, saving valuable time and enabling our reps to focus more on meaningful conversations and closing deals. Overall, it has become an essential tool for improving sales productivity.

The tool is very easy to implement, with just a sign on and basic configuration, and you can add it to all your meetings automatically, which improves the frequency of usage without putting extra efforts.

Their support team is very easily reachable and are open to feedback to develope new features on request. The tool can easily integrate with gmail, salesforce etc. Review collected by and hosted on G2.com.

What do you dislike about Proshort?

The platform performs extremely well overall, but additional flexibility in customizing reporting dashboards would make it even better. More advanced options to tailor reports to our unique KPIs and metrics would help us gain even deeper insights. Review collected by and hosted on G2.com.

Naresh N.
NN
Naresh N.
Senior Implementation Engineer
Mid-Market (51-1000 emp.)
"Proshort: My CS Secret Weapon"
5/5
What do you like best about Proshort?

I genuinely appreciate how Proshort empowers me to stay deeply connected with our customers without getting bogged down in endless calls or notes. The AI-driven summaries of interactions are incredibly accurate, highlighting key discussion points and sentiment, which is invaluable for proactively addressing concerns and identifying upsell opportunities. It truly helps me prepare for every customer touchpoint with confidence and precision. Review collected by and hosted on G2.com.

What do you dislike about Proshort?

While the core features are excellent, I'd love to see more advanced sentiment analysis for longer, more complex conversations. Review collected by and hosted on G2.com.

Riyad R.
RR
Riyad R.
AE and Head of BD
Small-Business (50 or fewer emp.)
"Effortless Sales Organization and Insightful Customer Engagement"
4.5/5
What do you like best about Proshort?

Proshort has made my day to day sales work much more organized. The insights help me quickly understand what matters to each customer so I can be more thoughtful in how I engage. It keeps everything in one place, which makes follow ups easy to stay on top of. The platform is simple to use and delivers value without a learning curve. Review collected by and hosted on G2.com.

What do you dislike about Proshort?

The core functionality is strong, and it would be even better with more flexibility around how reports and dashboards can be customized. Review collected by and hosted on G2.com.

Deepak P.
DP
Deepak P.
Senior Director Sales Operations
Mid-Market (51-1000 emp.)
"Proshort: My Essential Sales AI Coach"
5/5
What do you like best about Proshort?

Proshort has become a true game-changer in my daily sales activities. The AI-driven insights into customer conversations are incredibly accurate and help me pinpoint buyer intent and pain points with ease. It saves me hours of manual note-taking and allows me to truly focus on active listening and building rapport during calls. The personalized coaching features based on my actual conversations are invaluable for continuous improvement. Review collected by and hosted on G2.com.

What do you dislike about Proshort?

While the core features are excellent, I sometimes wish there were more advanced customization options for reporting dashboards. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Strong Post-Meeting Support with Room to Improve"
2/5
What do you like best about Proshort?

Action Items in Proshort help consultants, like me, clearly understand what needs to be done after a client meeting by translating discussions into specific, trackable tasks. They ensure accountability, reduce miscommunication, and keep follow-ups organized so nothing gets missed. This allows me to prioritize client needs effectively, execute faster, and deliver more consistent, high-quality support post-meeting. Review collected by and hosted on G2.com.

What do you dislike about Proshort?

The transcript doesn’t sync with the recording, which makes it difficult to quickly skim through the conversation or jump to key moments. Without auto alignment between text and audio, it takes more time to review meetings, locate important points, and extract action items, reducing overall efficiency and usability. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Game Changer for our sales process"
5/5
What do you like best about Proshort?

Proshort has truly transformed how I approach sales calls and client interactions. The AI-powered insights into conversations are incredibly accurate, highlighting key moments and sentiment that I used to miss. This allows me to tailor my follow-ups and strategies more effectively, leading to much more productive engagements. I also appreciate how easy it is to share specific call snippets with my team for coaching and collaboration. Review collected by and hosted on G2.com.

What do you dislike about Proshort?

While the core functionality is excellent, I'd love to see more integrations with other CRM tools beyond the current offerings to streamline my workflow even further. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Proshort: Your Personal Coach for Outstanding Results"
5/5
What do you like best about Proshort?

Proshort has truly transformed the way our KAM & Sales team operates. The AI-driven insights give me a clear understanding of customer sentiment and highlight important moments during my calls, which helps me adjust my approach for better results. I find the coaching features especially valuable, as they offer practical feedback that has made a noticeable difference in my conversion rates and overall sales performance. Using Proshort feels like having a personal sales coach guiding me through every interaction. Review collected by and hosted on G2.com.

What do you dislike about Proshort?

While the core functionality is impressive, I occasionally find myself wishing for more customizable reporting options, especially when it comes to tracking individual call metrics. Review collected by and hosted on G2.com.

TM
Tom M.
Vice President of Technology & Security
Mid-Market (51-1000 emp.)
"Revolutionizing Sales Enablement with Proshort’s AI-Driven Insights"
5/5
What do you like best about Proshort?

We’ve appreciated how Proshort leverages real sales interactions to deliver personalized coaching and roleplay simulations that resonate with reps in real-world scenarios. Their automation around CRM updates and meeting prep has also meaningfully cut down manual administrative work, allowing sales teams to focus on selling.

In working together, Proshort’s team has been collaborative, responsive, and proactive — clearly committed to solving complex sales challenges with intelligent technology. We value this partnership and look forward to continuing to help customers maximize their sales performance with Proshort’s solutions.

Pros:

• Deep AI-driven insights and guidance tailored to real sales data

• Reduces manual effort with automated CRM syncs and prep tools

• Supportive and engaged partner team Review collected by and hosted on G2.com.

What do you dislike about Proshort?

None notable issues with the product from our experience Review collected by and hosted on G2.com.

Ashish  C.
AC
Ashish C.
VP Global Sales
Mid-Market (51-1000 emp.)
"Proshort Supercharges Sales Efficiency with Accurate Insights, Time Savings and Post call actions"
4.5/5
What do you like best about Proshort?

Proshort has become an essential part of my daily sales routine. It effortlessly captures and summarizes key points from client conversations, saving me hours every week and ensuring nothing critical slips through. The AI-driven insights into buyer intent are impressively accurate, often surfacing nuances I might’ve otherwise missed. It’s made my follow-ups sharper, my interactions more strategic, and has noticeably improved my efficiency managing a large portfolio of accounts. It also helps me look at the gaps of my AEs and take any corrective measures in much more effective manner. Review collected by and hosted on G2.com.

What do you dislike about Proshort?

While a wonderful tool that is still evolving, sometimes there are data misses between CRM and Proshort that once has to be constantly checking. Another piece I believe that can massively improve is the skill rating of AEs. Review collected by and hosted on G2.com.

Rajiv K.
RK
Rajiv K.
Co-Founder
Small-Business (50 or fewer emp.)
"Proshort is a Game-Changer for Sales Teams ⭐⭐⭐⭐⭐"
5/5
What do you like best about Proshort?

Lightning-fast, accurate meeting summaries

Clear deal visibility for better decision-making

Built-in coaching cues that reps actually use

Easy setup and quick customization Review collected by and hosted on G2.com.

What do you dislike about Proshort?

You’ll regret not adopting it sooner

Bottom Line: Proshort doesn’t just capture information — it helps you win more deals." Review collected by and hosted on G2.com.