Jereme R.
JR
Jereme R.
Owner
Small-Business (50 or fewer emp.)
"I couldn't imagine a better ERP system than what ProShop has built!"
5/5
What do you like best about ProShop?

Everything is connected and in one place. Technical help is quick and easy and it comes from people who have been in your shoes and worked in manufacturing. Review collected by and hosted on G2.com.

What do you dislike about ProShop?

Nothing! Any issues that have come up, they deal with and fix. They listen to their users and implement changes that make sense. Review collected by and hosted on G2.com.

Tim R.
TR
Tim R.
Small-Business (50 or fewer emp.)
"Phenomenal Software"
5/5
What do you like best about ProShop?

Proshop represents a comprehensive end-to-end manufacturing ecosystem. It seamlessly manages every aspect, from initial estimates to first article inspections and Certificates of Conformance (C of C's), all the while providing our team with a wealth of information. This empowers our team to execute their tasks with precision, efficiency, and punctuality. Review collected by and hosted on G2.com.

What do you dislike about ProShop?

There are no down sides to ProShop. It works as advertised. Review collected by and hosted on G2.com.

DW
David W.
Small-Business (50 or fewer emp.)
"Grreat ERP System"
5/5
What do you like best about ProShop?

It is the complete ERP package for any manufacturer. It is easy to use and helps with having an understanding of what is truly happening in your business. Review collected by and hosted on G2.com.

What do you dislike about ProShop?

The speed of the web-based interface can be slow at times. Review collected by and hosted on G2.com.

Tyler K.
TK
Tyler K.
Quality Manager
Small-Business (50 or fewer emp.)
"Great fit for our machine shop!"
5/5
What do you like best about ProShop?

The designers of ProShop owned a machine shop themselves, so the flow of work within ProShop closely matches what you would expect to find in a machine shop. It provides a wealth of features you need and many others you didn't realize you needed. Examples include detailed job costing, inventory management, planning, tool management, up-to-date production dashboards, scheduling, and more. One of our favorite features is the ability to automatically pull all material certifications, test reports, and first articles when getting a product ready to ship at the click of a button. It is a huge time saver! Review collected by and hosted on G2.com.

What do you dislike about ProShop?

Shooting yourself in the foot can be easy if you don't know what you're doing. ProShop was designed to be flexible. As such, there aren't as many guardrails as you might find in a different solution. Review collected by and hosted on G2.com.

Response from Sarah Morrow of ProShop

Thanks for the review, Tyler! We are so glad that you are able to save time with ProShop. Great work!

Brett K.
BK
Brett K.
Managing Director
Small-Business (50 or fewer emp.)
"ProShop ERP is an essential part of our business."
5/5
What do you like best about ProShop?

All the data in one place. The entire workflow, from estimating to invoicing, is a fluid process. Tracking all inputs and user edits along the way. The easiest way to process an order is the correct way - no temptation to take shortcuts.

Cloud computing is underrated in small businesses. ProShop makes good use of the cloud to provide data at your fingertips anywhere in the world.

The live time tracking on the shop floor and linked "paper trail" for QMS conformance are extremely valuable features.

Whenever I wonder if ProShop can do this or that - the answer is YES! Review collected by and hosted on G2.com.

What do you dislike about ProShop?

The downside for a small business is that the many user roles will need to be combined, so employees are multiple responsibilities.

eg. Sales, Estimating, Quoting, and Purchasing may be the same person - To master all of the ProShop features for all of these roles is unrealistic or at least will take a long time.

A major benefit of such a comprehensive ERP is that it will prevent mistakes and omissions if used correctly.

Multi-role employees are likelier to make mistakes, but small businesses cannot always employ more office staff to manage the data and checking processes. Review collected by and hosted on G2.com.

Response from Sarah Morrow of ProShop

Thanks for the review, Brett! Great job on your audits and making your profitability sustainable. That's huge!

TN
Tom N.
Small-Business (50 or fewer emp.)
"Easy to navigate web based ERP and QMS"
4/5
What do you like best about ProShop?

Spooling up ProShop was a fairly pain-free exercise with a great deal of customer support from the implementation team. It integrates well with the shop floor staff and ties all the aspects of manufacturing (BOM, ERP, QMS, AS9100 etc) together simply. Review collected by and hosted on G2.com.

What do you dislike about ProShop?

Lack of real integration with accounting software and reporting (SQL, PowerBI). Review collected by and hosted on G2.com.

BL
Ben L.
Managing Member
Small-Business (50 or fewer emp.)
"User since 2018"
4/5
What do you like best about ProShop?

I highly recommend ProShop for any machining business that needs to streamline its estimating and quoting process. The software has saved me a significant amount of time by automating many tedious tasks associated with creating Estimates and Quotes and sending them to customers. The interface is user-friendly and easy to navigate, and the built-in templates make it simple to create professional-looking quotes. The software also allows me to easily track the status of my quotes and see which ones have been accepted or declined.

I have been extremely impressed with ProShop's ability to manage our Quality Management System. The software has a variety of built-in tools and features that have greatly streamlined our processes and helped us to maintain compliance with ISO 9001:2015 and AS9100D.

One of the things that I appreciate most about ProShop is its ability to document and track all of our quality-related activities, such as training, inspection equipment status, material certs, audits and inspection reports. This has made it much easier for us to demonstrate compliance to regulatory bodies and customers. The software also allows us to easily create and track corrective and preventive actions, which has helped us to quickly resolve any issues that arise.

The software also allows us to easily generate reports and track metrics related to our quality management system, which has helped us to identify areas for improvement and measure our progress over time. The software is user-friendly and easy to navigate, making it simple for all our team members to access and use.

Overall, ProShop has been an invaluable tool for our business and has helped us to effectively manage our Quality Management System. I would highly recommend it to any machine shop looking for a comprehensive and user-friendly solution for managing their work flow and quality processes. Review collected by and hosted on G2.com.

What do you dislike about ProShop?

I have been using ProShop software for some time now, but I have been disappointed by its lack of customization options for labels. The software has a set of pre-defined labels that cannot be altered to meet the specific needs of my customers. This has caused some issues for me as I have had to manually create labels for my customers that do not match the pre-defined options in the software.

Additionally, the software is not very flexible when it comes to creating custom labels for individual customers, which has made it difficult for me to provide a consistent and polished service to my customers. I feel like when we put all the info into the system we should be able to get all that info out to make it match the product we send to our customers.

Overall, while ProShop software has many useful features, its lack of customization options for labels is a major drawback that has caused problems for my business. Review collected by and hosted on G2.com.

Response from Sarah Morrow of ProShop

Thank you for the detailed review, Ben! That is amazing you were able to automating tedious tasks in ProShop. I will pass on your comments about customization options for labels to our product team.

TR
Tom R.
President
Small-Business (50 or fewer emp.)
"The absolute best ERP for machine shops. Period."
5/5
What do you like best about ProShop?

The elegance. The completeness. The support. The professionalism. The fact that it works as intended. The ease of use is my favorite feature because I have deep experience with STOP ALL PRODUCTION ERP systems and implementing and using ProShop was so easy in comparison. Review collected by and hosted on G2.com.

What do you dislike about ProShop?

The CRM side of the quoting is not 100% built out. But then again, it's not a CRM, it's an ERP with a kinda/sorta CRM built in. I'd like to see a way to remind me to follow up on quotes. Review collected by and hosted on G2.com.

Response from Sarah Morrow of ProShop

Thanks for the review, Tom! Ill pass on your sentiments about being reminded to follow up on quotes. Really glad to hear that ProShop is helping you increase the performance of you business, awesome work!!

Mike L.
ML
Mike L.
Quality Assurance Lead
Small-Business (50 or fewer emp.)
"The User-Friendly ERP System"
5/5
What do you like best about ProShop?

One of the key features is that the software is cloud-based which will enable the user to be anywhere in the world and have access to the system. Another great feature is the software has multiple different hyperlinks that quickly take you to the proper location you are looking for; Whether it's tooling, hand gages, or even blueprints, the accessibility points are endless throughout the software. The system is very user-friendly, and you always have easy access to their help guide on every page. Review collected by and hosted on G2.com.

What do you dislike about ProShop?

Being able to only upload one file at a time in the "holding tank" can be cumbersome at times, so in the future, the addition of uploading multiple files to one location at once would be helpful. Even though there are default templates for inspection documents built into ProShop, it would be nice to have the ability to edit the forms and create your own if need be. Review collected by and hosted on G2.com.

Response from Sarah Morrow of ProShop

Thank you for the review, Mike! I will pass on your thoughts about file uploading and forms to our product team. That is amazing you were able to save time and money! Keep up the awesome work.

Verified User in Machinery
AM
Verified User in Machinery
Small-Business (50 or fewer emp.)
"ProShop ERP: A Reliable and Efficient Solution for Machine Shops"
4.5/5
What do you like best about ProShop?

ProShop is a highly efficient and reliable ERP system designed for machine shops. It makes it easy for everyone to access the information they need on the shop floor, promotes a paperless environment, and has an impressive support team who are always quick to respond to any questions or issues. It also has the added benefit of being cloud-based and web-based, making it accessible from anywhere. Review collected by and hosted on G2.com.

What do you dislike about ProShop?

ProShop's user interface is in need of an update, but it remains functional and easy to navigate. The query system is not as advanced or user-friendly as others I've used, but it gets the job done. ProShop lacks certain tools for inventory management that I'd like to see from an ERP system. Review collected by and hosted on G2.com.

Response from Sarah Morrow of ProShop

Thank you for your review! So glad that you are able to make information readily available to those who need it in ProShop. Keep up the awesome work!