--- title: ProShip Reviews meta\_title: 'ProShip Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 25 reviews by the users' company size, role or industry to find out how ProShip works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 25 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- ### ProShip Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **real-time carrier comparison** feature, enhancing shipping efficiency and reducing hidden costs significantly. [(4 mentions)](https://www.g2.com/products/proship/reviews?filters%5Bsentiment_snippet%5D=1103378&qs=pros-and-cons#reviews) Users value the **customization features** of ProShip, enhancing efficiency and ensuring tailored solutions for evolving needs. [(4 mentions)](https://www.g2.com/products/proship/reviews?filters%5Bsentiment_snippet%5D=1103053&qs=pros-and-cons#reviews) Users highlight the **exceptional service quality** of ProShip, noting reliable support and strong responsiveness to needs. [(4 mentions)](https://www.g2.com/products/proship/reviews?filters%5Bsentiment_snippet%5D=1103148&qs=pros-and-cons#reviews) Users appreciate the **strong customer support** of ProShip, highlighting prompt responses and proactive communication during issues. [(3 mentions)](https://www.g2.com/products/proship/reviews?filters%5Bsentiment_snippet%5D=2224846&qs=pros-and-cons#reviews) Users find ProShip **easy to use** , enabling smooth operations and fast parcel shipment processes. [(3 mentions)](https://www.g2.com/products/proship/reviews?filters%5Bsentiment_snippet%5D=2309428&qs=pros-and-cons#reviews) Users express frustration with the **poor customer support** , highlighting slow resolutions and limited communication with the support team. [(4 mentions)](https://www.g2.com/products/proship/reviews?filters%5Bsentiment_snippet%5D=1103350&qs=pros-and-cons#reviews) Users find the **complexity of support and system customization** to greatly hinder their efficiency and satisfaction. [(3 mentions)](https://www.g2.com/products/proship/reviews?filters%5Bsentiment_snippet%5D=2224862&qs=pros-and-cons#reviews) Users find **reporting challenging** in ProShip due to limited built-in tools, relying on integrations for better analytics. [(2 mentions)](https://www.g2.com/products/proship/reviews?filters%5Bsentiment_snippet%5D=2124668&qs=pros-and-cons#reviews) Users find the ProShip solution **expensive** due to costly upgrades and significant manual input requirements. [(1 mentions)](https://www.g2.com/products/proship/reviews?filters%5Bsentiment_snippet%5D=1103172&qs=pros-and-cons#reviews) Users express concern over the **lack of automation** in ProShip, leading to increased manual input and delayed upgrades. [(1 mentions)](https://www.g2.com/products/proship/reviews?filters%5Bsentiment_snippet%5D=1103361&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of ProShip ##### 1. Carrier Options Users value the **real-time carrier comparison** feature, enhancing shipping efficiency and reducing hidden costs significantly. [ See 4 mentions ](https://www.g2.com/products/proship/reviews?filters%5Bsentiment_snippet%5D=1103378&qs=pros-and-cons#reviews) See Related User Reviews ![Tanner S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tanner S.") TS Tanner S. Enterprise (\> 1000 emp.) 4.5/5 "Real-Time Carrier Comparison Makes Shipping a Breeze" What do you like about ProShip? I really like the ability to compare all of our carriers and services against each other in real time. It is easy to use from the end user perspective ![Justine J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justine J.") JJ Justine J. Enterprise (\> 1000 emp.) 3.0/5 "Enterprise grade parcel shipping platform" What do you like about ProShip? Proship offers multi-carrier shipping flexibility, providing companies with a wide range of parcel carriers to integrate with. The system is stable an ##### 2. Customization Features Users value the **customization features** of ProShip, enhancing efficiency and ensuring tailored solutions for evolving needs. [ See 4 mentions ](https://www.g2.com/products/proship/reviews?filters%5Bsentiment_snippet%5D=1103053&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Mid-Market (51-1000 emp.) 5.0/5 "Seamless Integration and Custom Features Boost Efficiency" What do you like about ProShip? Our development and integration process went smoothly, making for a collaborative experience. After installation, the system was seamless for our oper ![Steve C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steve C.") SC Steve C. Small-Business (50 or fewer emp.) 4.5/5 "Excellent Enterprise Parcel Shipping Platform" What do you like about ProShip? ProShip is extremely scalable and allows for seamless integration to other supply chain systems. The support is very strong and can be configured for ##### 3. Service Quality Users highlight the **exceptional service quality** of ProShip, noting reliable support and strong responsiveness to needs. [ See 4 mentions ](https://www.g2.com/products/proship/reviews?filters%5Bsentiment_snippet%5D=1103148&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Top-Tier Product Backed by Exceptional Support" What do you like about ProShip? We have been using ProShip for an extended period, and it has significantly improved our shipping operations. The platform enables us to manage all sh ![Steve C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steve C.") SC Steve C. Small-Business (50 or fewer emp.) 4.5/5 "Excellent Enterprise Parcel Shipping Platform" What do you like about ProShip? ProShip is extremely scalable and allows for seamless integration to other supply chain systems. The support is very strong and can be configured for ##### 4. Customer Support Users appreciate the **strong customer support** of ProShip, highlighting prompt responses and proactive communication during issues. [ See 3 mentions ](https://www.g2.com/products/proship/reviews?filters%5Bsentiment_snippet%5D=2224846&qs=pros-and-cons#reviews) See Related User Reviews ![Tanner S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tanner S.") TS Tanner S. Enterprise (\> 1000 emp.) 4.5/5 "Real-Time Carrier Comparison Makes Shipping a Breeze" What do you like about ProShip? I really like the ability to compare all of our carriers and services against each other in real time. It is easy to use from the end user perspective ![Steve C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steve C.") SC Steve C. Small-Business (50 or fewer emp.) 4.5/5 "Excellent Enterprise Parcel Shipping Platform" What do you like about ProShip? ProShip is extremely scalable and allows for seamless integration to other supply chain systems. The support is very strong and can be configured for ##### 5. Ease of Use Users find ProShip **easy to use** , enabling smooth operations and fast parcel shipment processes. [ See 3 mentions ](https://www.g2.com/products/proship/reviews?filters%5Bsentiment_snippet%5D=2309428&qs=pros-and-cons#reviews) See Related User Reviews ![Tanner S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tanner S.") TS Tanner S. Enterprise (\> 1000 emp.) 4.5/5 "Real-Time Carrier Comparison Makes Shipping a Breeze" What do you like about ProShip? I really like the ability to compare all of our carriers and services against each other in real time. It is easy to use from the end user perspective ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Mid-Market (51-1000 emp.) 5.0/5 "Seamless Integration and Custom Features Boost Efficiency" What do you like about ProShip? Our development and integration process went smoothly, making for a collaborative experience. After installation, the system was seamless for our oper ### 5 Cons or Disadvantages of ProShip ##### 1. Poor Customer Support Users express frustration with the **poor customer support** , highlighting slow resolutions and limited communication with the support team. [ See 4 mentions ](https://www.g2.com/products/proship/reviews?filters%5Bsentiment_snippet%5D=1103350&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Mid-Market (51-1000 emp.) 5.0/5 "Seamless Integration and Custom Features Boost Efficiency" What do you dislike about ProShip? The customer support definitely has room for improvement. CR Cynthia R. Small-Business (50 or fewer emp.) 2.0/5 "Makes our work easier on large number of shipments but poor suppport" What do you dislike about ProShip? - Support, we have some customization developed by the engineering team on a project, but support for these developments is very poor - Not a good kn ##### 2. Complexity Users find the **complexity of support and system customization** to greatly hinder their efficiency and satisfaction. [ See 3 mentions ](https://www.g2.com/products/proship/reviews?filters%5Bsentiment_snippet%5D=2224862&qs=pros-and-cons#reviews) See Related User Reviews CR Cynthia R. Small-Business (50 or fewer emp.) 2.0/5 "Makes our work easier on large number of shipments but poor suppport" What do you dislike about ProShip? - Support, we have some customization developed by the engineering team on a project, but support for these developments is very poor - Not a good kn ![Justine J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justine J.") JJ Justine J. Enterprise (\> 1000 emp.) 3.0/5 "Enterprise grade parcel shipping platform" What do you dislike about ProShip? There haven't been any new features or innovations released on an annual basis. As carriers continue to introduce more complexity into their contractu ##### 3. Poor Reporting Users find **reporting challenging** in ProShip due to limited built-in tools, relying on integrations for better analytics. [ See 2 mentions ](https://www.g2.com/products/proship/reviews?filters%5Bsentiment_snippet%5D=2124668&qs=pros-and-cons#reviews) See Related User Reviews ![Tanner S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tanner S.") TS Tanner S. Enterprise (\> 1000 emp.) 4.5/5 "Real-Time Carrier Comparison Makes Shipping a Breeze" What do you dislike about ProShip? Reporting is hard to do out of ProShip directly. ![Michael F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael F.") MF Michael F. Mid-Market (51-1000 emp.) 5.0/5 "ProShip solves multi-carrier complexity for shippers." What do you dislike about ProShip? Built-in reporting and analytics tools are limited, but partner integrations overcome this limitation. ##### 4. Expensive Users find the ProShip solution **expensive** due to costly upgrades and significant manual input requirements. [ See 1 mentions ](https://www.g2.com/products/proship/reviews?filters%5Bsentiment_snippet%5D=1103172&qs=pros-and-cons#reviews) See Related User Reviews ![Justine J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justine J.") JJ Justine J. Enterprise (\> 1000 emp.) 3.0/5 "Enterprise grade parcel shipping platform" What do you dislike about ProShip? There haven't been any new features or innovations released on an annual basis. As carriers continue to introduce more complexity into their contractu ##### 5. Lack of Automation Users express concern over the **lack of automation** in ProShip, leading to increased manual input and delayed upgrades. [ See 1 mentions ](https://www.g2.com/products/proship/reviews?filters%5Bsentiment_snippet%5D=1103361&qs=pros-and-cons#reviews) See Related User Reviews ![Justine J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justine J.") JJ Justine J. Enterprise (\> 1000 emp.) 3.0/5 "Enterprise grade parcel shipping platform" What do you dislike about ProShip? There haven't been any new features or innovations released on an annual basis. As carriers continue to introduce more complexity into their contractu ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") CA Verified User in Apparel & Fashion Mid-Market (51-1000 emp.) 11/5/2025 "Seamless Integration and Custom Features Boost Efficiency" 5/5 What do you like best about ProShip? Our development and integration process went smoothly, making for a collaborative experience. After installation, the system was seamless for our operators and straightforward to monitor. We also created some custom features, which have enabled us to achieve additional savings. Review collected by and hosted on G2.com. What do you dislike about ProShip? The customer support definitely has room for improvement. Review collected by and hosted on G2.com. What problems is ProShip solving and how is that benefiting you? Our goal is to secure the best possible rates for our customers, especially when we offer free shipping. ProShip makes it easy for us to compare rates across all our carriers, helping us find the most competitive options quickly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite JF Jay F. Director of Logistics and Supply Chain Enterprise (\> 1000 emp.) 6/13/2025 "ProShip is a GREAT multi-carrier shipping system!" 5/5 What do you like best about ProShip? The flexibility of the system is what benefits us the most. The ability to customize shipping — not just by carrier and service level, but also by client, weight, and zone — is incredibly powerful. It allows us to fine-tune our logistics to meet diverse needs with precision. Additionally, the support that we receive at the engineering level is solid when it comes to adding additional functionality to the system. Some of this is custom to BDA yet, ProShip is able to accommodate most requests and roll out quickly. Review collected by and hosted on G2.com. What do you dislike about ProShip? Support documentation in some instances is difficult to navigate. Very minor though. Review collected by and hosted on G2.com. What problems is ProShip solving and how is that benefiting you? Tailoring shipping by client. We have over 80+ large clients that make up thousands of users who order from us. Each client has specific requirements on how we ship including 3rd party, collect, prepaid. Proship has also tailored international shipping by client not only for shipping outbound from the U.S. but also from our DC's in Canada, UK and Europe. Review collected by and hosted on G2.com. Show More Response from Taylor Pawelka of ProShip [Editedit](https://www.g2.com/survey_responses/proship-review-11294208/official_response/edit) Jay! It's great to hear that ProShip is helping you tailor shipping for over 80 large clients, providing specific requirements and international shipping options. We're glad to be a part of your logistics success. Also, thanks for bringing up support documentation. We're actively working on an improved documentation process, so your comment definitely validates those efforts! Validated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Small-Business (50 or fewer emp.) 9/23/2025 "Outstanding software that fits our needs when it comes to rate shopping." 4/5 What do you like best about ProShip? Prior to ProShip, we would hire a 3rd party small parcel specialists to review our carrier agreements before signing. We spent time and money making sure we weren't being hit with hidden fees and surcharges. When we went to a multi-carrier solution, the contracts wrote themselves. ProShip determines the least expensive shipping option which forces the carriers to become more competitive with their discounts. If rates increase or service levels are dropped without notice, we identify the changes in real-time. More often than not, the carriers will come calling us to rewrite the agreement to ensure we continue to use their services. As we continue to add carriers, we are seeing the cost savings impact our bottom line. Review collected by and hosted on G2.com. What do you dislike about ProShip? We have no issues with ProShip at this time. Review collected by and hosted on G2.com. What problems is ProShip solving and how is that benefiting you? The steady increase of shipping costs. Review collected by and hosted on G2.com. Show More Response from Taylor Pawelka of ProShip [Editedit](https://www.g2.com/survey_responses/proship-review-11720114/official_response/edit) Thank you for sharing such detailed feedback! We’re excited to hear how ProShip’s rate shopping capabilities have helped you take control of carrier agreements and drive cost savings. Empowering businesses to make data-driven decisions and maintain leverage with carriers is exactly what our multi-carrier solution is designed to do, so it’s great to see that impact reflected in your operations. We appreciate your confidence in ProShip and are thrilled that the platform continues to meet your needs without issues. If you ever want to explore additional features or strategies to maximize savings even further, our team would be happy to connect. Thanks again for choosing ProShip. We’re proud to be part of your success story! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Harold B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harold B.") HB Harold B. IT Operations Manager Mid-Market (51-1000 emp.) 5/7/2025 "Highly customizable, reliable, and able to scale from SMB to global enterprise" 5/5 What do you like best about ProShip? The product is very extensible and customizable to fit constantly changing demands. The development talent and organizational understanding within this space far outshines in actual "delivery" anything we've seen "promised" by their competitors. When we ask, they don't just listen, but ask clarifying questions to understand the scope of our vision, come alongside us and partner their expertise to get us "what we need, not just "what we initially asked" about. There is accountability rarely seen from "vendors" these days, which is why I consider them a "partner". They are willing to take ownership and share ownership of challenges that inevitably come up in today's rapidly changing market, and work together on getting to the goal line (rather than wasting time playing the blame game). Review collected by and hosted on G2.com. What do you dislike about ProShip? Their documentation can admittedly be very technical and not friendly to non-nerds, but they do back that up with support and integrations teams that will help you "get there". Review collected by and hosted on G2.com. What problems is ProShip solving and how is that benefiting you? They take the work out of dealing with multiple parcel carriers, customer accounts, this pay billing, rate shipping, etc. Review collected by and hosted on G2.com. Show More Response from Taylor Pawelka of ProShip [Editedit](https://www.g2.com/survey_responses/proship-review-11139174/official_response/edit) Hey Hop - we're glad to hear that ProShip has been able to meet your needs and provide the level of accountability and partnership you value. We understand the challenges of today's rapidly changing market and are committed to working alongside our customers to achieve their goals. Thank you for your feedback. Validated ReviewerSource: Organic ![Michael F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael F.") MF Michael F. Chief Customer Officer Mid-Market (51-1000 emp.) 6/19/2025 "ProShip solves multi-carrier complexity for shippers." 5/5 What do you like best about ProShip? Partner integrations, proven value over time, high customer retention and satisfaction, continuous improvement, strong team with low attrition, focus on security and compliance. Review collected by and hosted on G2.com. What do you dislike about ProShip? Built-in reporting and analytics tools are limited, but partner integrations overcome this limitation. Review collected by and hosted on G2.com. What problems is ProShip solving and how is that benefiting you? ProShip solves multi-carrier complexity for shippers. Because ProShip has built-in integrations into all of the leading parcel and LTL carriers, it automates label generation at the point of execution to automatically select the least cost carrier and service based on active contracts, customer commitments, and business rules. Shippers with a multi-carrier strategy and complexity in their shipping networks always derive significant ROI in ProShip's solution. Review collected by and hosted on G2.com. Show More Response from Taylor Pawelka of ProShip [Editedit](https://www.g2.com/survey_responses/proship-review-11311407/official_response/edit) Michael!! We're glad to hear that you appreciate our partner integrations, proven value over time, and focus on security and compliance. We understand your concern about the limited reporting and analytics tools, which is why we let our partners (like Reveel) optimize that so we can focus on what we do best, shipment execution. Validated ReviewerSource: Organic JS Jane S. Business Analyst Mid-Market (51-1000 emp.) 8/16/2024 "A trusty third party logistic provider" 4/5 What do you like best about ProShip? ProShip has provided seamless service, I don’t have to worry about too much on FedEx, UPS, or other carriers. ProShip will manage well on the latest version update. Review collected by and hosted on G2.com. What do you dislike about ProShip? Overall it’s good, because I rarely need to contact with ProShip. Sometimes, I tried to connect with ProShip professionals, it takes a while to find a right person. Well, it happened only 1-2 times, it’s okay. Review collected by and hosted on G2.com. What problems is ProShip solving and how is that benefiting you? Proship helps the FedEx and UPS freight rates to be instantly calculated on our company's ERP. Review collected by and hosted on G2.com. Show More Response from Taylor Pawelka of ProShip [Editedit](https://www.g2.com/survey_responses/proship-review-10015774/official_response/edit) Thank you for your positive feedback, Jane! We understand the importance of timely and accurate updates, and we apologize for any delays in reaching our professionals. We appreciate your understanding and will strive to improve in this area. Current UserValidated ReviewerSource: Organic ![Chris L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris L.") CL Chris L. Transportation Category Manager - Global Strategic Sourcing Enterprise (\> 1000 emp.) 8/17/2024 "Great choice for parcel shipping software!" 4.5/5 What do you like best about ProShip? Automated label printing, multi-carrier rating and selection, integration with other tools such as SAP. Review collected by and hosted on G2.com. What do you dislike about ProShip? Can involve a significant amount of customization and coding to work perfectly. Review collected by and hosted on G2.com. What problems is ProShip solving and how is that benefiting you? Diversification of the carriers used for small package shipping, cost savings by selecting low cost provider on each package, proactively knowing what we will spend on a package vs shipping blind, and automating processes to save time. Review collected by and hosted on G2.com. Show More Response from Taylor Pawelka of ProShip [Editedit](https://www.g2.com/survey_responses/proship-review-10017205/official_response/edit) Hi Chris - We're happy to hear that you are enjoying the automated label printing, multi-carrier rating and selection, and integration with other tools such as SAP. We understand that customization and coding can be challenging, and we are continuously working to improve the user experience and reduce the need for extensive customization. Thank you for your feedback! Current UserValidated ReviewerSource: Organic ![Pete B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pete B.") PB Pete B. Director, Supply Chain, Logistics and Reverse Logistics Small-Business (50 or fewer emp.) 4/5/2024 "Great and Straightforward Multi-Carrier Software" 4.5/5 What do you like best about ProShip? Strong multi-carrier support on par with all other providers on the market if not better, advanced automation and customization through batching, shipping rule configuration and rate shopping. Branded shipping label function is really great. Review collected by and hosted on G2.com. What do you dislike about ProShip? ProShip tends to be on the higher cost end versus other providers. Customer service is also a little slow to address issues when they crop up. Review collected by and hosted on G2.com. What problems is ProShip solving and how is that benefiting you? Providing us a lite-TMS capability for our parcel shipping, rate shopping and strong rules based configuration to help us save money on parcel shipping. Review collected by and hosted on G2.com. Show More Response from Taylor Pawelka of ProShip [Editedit](https://www.g2.com/survey_responses/proship-review-9512290/official_response/edit) Pete - thank you for sharing your experience. We're pleased to hear that our multi-carrier support and advanced automation are meeting your shipping needs. We understand your concerns about cost and customer service, and we are committed to addressing these issues to better serve you. Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") AC Verified User in Consumer Goods Mid-Market (51-1000 emp.) 9/13/2023 "Customizable and easy to use" 5/5 What do you like best about ProShip? The customization for the products and ease of use for all employees. The shipping software makes it easy to process shipments, ProShip office is used for all employees to review shipments, quoting, and logistics reporting. Review collected by and hosted on G2.com. What do you dislike about ProShip? Only issue we've had is during busy season reporting has to be smaller file sizes to download otherwise it takes longer periods. (This was fixed with a longer delay in the timeout period) Review collected by and hosted on G2.com. What problems is ProShip solving and how is that benefiting you? ProShip is helping us to learn more about what we're shipping and to where. Makes it easy to run different reports based on carriers, destinations, and items in real time. The team is great at helping us create new additions to help with future goals Review collected by and hosted on G2.com. Show More Response from Taylor Pawelka of ProShip [Editedit](https://www.g2.com/survey_responses/proship-review-8606546/official_response/edit) We're glad to hear that you find ProShip customizable and easy to use. Our goal is to provide a user-friendly experience for all employees. We appreciate your feedback about the file size issue during busy season, and we're pleased to hear that it was resolved. Thank you for sharing how ProShip is benefiting your team in terms of learning more about your shipments and running real-time reports. Current UserValidated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") ER Verified User in Retail Mid-Market (51-1000 emp.) 10/10/2023 "Easy to implement, one stop solution for our shipping needs." 4/5 What do you like best about ProShip? The ability to quickly and easily work with multiple carriers and optimize our ROI by using advanced features such as rate shopping has helped us grow while staying nimble. Proship's customer support has come a long way since we first started working with them. They are extremely responsive and able to quickly jump in and solve any problem we throw at them. Review collected by and hosted on G2.com. What do you dislike about ProShip? Lead time on resources can be long. As an organization that likes to move rather quickly , having to wait over a month for available resources can really slow us down. Review collected by and hosted on G2.com. What problems is ProShip solving and how is that benefiting you? Handling multi-carrier integrations and rate shipping between carriers. We've seen a very high ROI from the work that we've done specifically with rate shopping. Review collected by and hosted on G2.com. Show More Response from Taylor Pawelka of ProShip [Editedit](https://www.g2.com/survey_responses/proship-review-8715600/official_response/edit) We're happy to hear that ProShip has been a one stop solution for your shipping needs, and that our ability to work with multiple carriers and advanced features like rate shopping has helped you optimize your ROI. We're also glad to hear that our customer support has been responsive and helpful. We apologize for the long lead time on resources, and we'll work on improving this! 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