--- title: ProShip Reviews meta_title: 'ProShip Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 25 reviews by the users' company size, role or industry to find out how ProShip works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 25 scale: '5' date_modified: '2026-07-17' parent_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- # ProShip Reviews **Vendor:** ProShip Inc. **Category:** [Shipping Software](https://www.g2.com/categories/shipping) **Average Rating:** 4.0/5.0 **Total Reviews:** 25 ## About ProShip ProShip is enterprise multi-carrier parcel shipping software built for high-volume retailers, manufacturers, healthcare companies, and third-party logistics providers. ProShip automates carrier rate shopping, generates compliant labels, and executes complex business rules at sub-second speeds, giving shippers complete control over carrier choice, cost, and compliance from a single platform. Trusted by 30% of the NRF Top 100 retailers who ship parcel, including Macy's, Ulta Beauty, Kohl's, Dillard's, Belk, Bass Pro Shops, Petco, Five Below, McKesson, Kaiser Permanente, Eli Lilly, GXO, and Johnson Controls, ProShip supports more than 2 billion parcel shipments annually across tens of thousands of shipping origins worldwide. Headquartered in Brookfield, Wisconsin and backed by the long-term stability of Libra Software Group (a Constellation Software company), ProShip has spent two decades exclusively focused on solving enterprise parcel logistics challenges. What ProShip Does ProShip is a modern parcel Transportation Management Software (TMS) purpose-built for high-volume, multi-carrier shipping environments, engineered for the operational complexity of enterprise shippers, not retrofitted from freight or generic logistics software. Core capabilities include: - Automated rate shopping across on-platform (native) certified carrier engines, carrier APIs, or a hybrid combination, finding the lowest-cost compliant service in milliseconds - Versionless architecture with continuous CI/CD updates, eliminating version upgrades, sunset risk, and IT downtime - Carrier compliance automatically maintained 24/7 as rates, surcharges, and labeling specs change (ProShip is a FedEx Compatible Diamond Partner for 2026, 12th time) - Deep integrations with leading WMS, OMS, ERP, and TMS platforms including Manhattan Associates, Blue Yonder, Körber, Microsoft, Infios and others - Flexible deployment for on-premise, private cloud, or hybrid, to fit your security, infrastructure, and control requirements - Hazmat, LTL, and international compliance built in, including customs documentation and dangerous goods workflows Why Enterprise Shippers Choose ProShip Unlike API-only shipping engines and lightweight SaaS tools, ProShip is built for the operational complexity of enterprise shippers with store-fulfillment, carrier diversification, peak-season scale, and final-mile performance. Customers such as Mason Companies have reported ROI in about a month. ProShip is SOC 2 Type II compliant and supported entirely in-house, including development, implementation, and dedicated Strategic Account Managers. There are no outsourced support queues and no offshore contractors handing your shipping operations. ## ProShip Pros & Cons **What users like:** - Users value the **real-time carrier comparison** feature, enhancing shipping efficiency and reducing hidden costs significantly. (4 reviews) - Users value the **customization features** of ProShip, enhancing efficiency and ensuring tailored solutions for evolving needs. (4 reviews) - Users highlight the **exceptional service quality** of ProShip, noting reliable support and strong responsiveness to needs. (4 reviews) - Users appreciate the **strong customer support** of ProShip, highlighting prompt responses and proactive communication during issues. (3 reviews) - Users find ProShip **easy to use** , enabling smooth operations and fast parcel shipment processes. (3 reviews) - Functionality (3 reviews) - Users appreciate the **cost-saving benefits** of ProShip, enabling precise logistics customization and efficient resource management. (2 reviews) - Customer Experience (2 reviews) - Users value the **extensive customization options** in ProShip, enhancing logistics flexibility and meeting diverse shipping needs. (2 reviews) - Implementation Ease (2 reviews) **What users dislike:** - Users express frustration with the **poor customer support** , highlighting slow resolutions and limited communication with the support team. (4 reviews) - Users find the **complexity of support and system customization** to greatly hinder their efficiency and satisfaction. (3 reviews) - Users find **reporting challenging** in ProShip due to limited built-in tools, relying on integrations for better analytics. (2 reviews) - Users find the ProShip solution **expensive** due to costly upgrades and significant manual input requirements. (1 reviews) - Users express concern over the **lack of automation** in ProShip, leading to increased manual input and delayed upgrades. (1 reviews) - Manual Processes (1 reviews) - Missing Features (1 reviews) - Users find ProShip's documentation to be **not user-friendly** , making it challenging for those without technical expertise. (1 reviews) - Order Management Issues (1 reviews) ## ProShip Reviews ### 1. ProShip always reliable for smooth shipping **Rating:** 4.0/5.0 stars **Reviewed by:** Chris V. | Associate Product Manager of Fulfilment, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about ProShip?** One of the biggest upsides of using ProShip is their reliability. We rarely encounter issues, but when we do, their prompt and effective responses help us get back up and running quickly — which is critical for meeting our SLAs. They also do a great job of proactively informing us about changes that may impact our organization, as well as sharing new opportunities that could benefit our operations. **What do you dislike about ProShip?** There’s not much to dislike — our experience has been smooth overall. Any hiccups we’ve encountered in the past were addressed quickly and professionally, with a clear focus on supporting our goals and operational needs. **What problems is ProShip solving and how is that benefiting you?** ProShip handles all of our label printing across both of our fulfillment centers. In addition, it supports rate shopping to help us identify the most cost-effective shipping option that still meets our SLAs. The ability to configure this logic based on shipper, destination, and other variables has been extremely valuable to our operations. **Official Response from Taylor Pawelka:** > Chris - Thank you for sharing your experience! We’re thrilled to hear that ProShip’s reliability and proactive communication have been valuable to your operations. Keeping your shipping processes smooth and ensuring you meet SLAs is exactly what we strive for, so it’s great to know our team’s quick support and updates are making a difference. We also appreciate your feedback on rate shopping and label printing - those capabilities are designed to give you flexibility and cost efficiency, and it’s rewarding to see them working well for your fulfillment centers. If you ever have ideas for additional features or improvements, please don’t hesitate to reach out. We’re always looking for ways to help our customers optimize their shipping strategies even further! ### 2. Good product and customizable **Rating:** 3.5/5.0 stars **Reviewed by:** Seth O. | Senior Logistics Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2025 **What do you like best about ProShip?** ProShip is a reliable product, with a good team, and decent service **What do you dislike about ProShip?** Our account manager and server desk team members are helpful and kind but not always quick to respond. Most company's using this product have the Supply Chain or Warehouse leader managing the software and we have little knowledge on the tech side. Would be nice to see how the gap can be bridged on the ProShip side. More consulting and technical IT support would be nice. **What problems is ProShip solving and how is that benefiting you?** ProShip is our only shipping platform. We have integrated it will Microsoft F&O for shipping our orders. Has been a great solution for our business and helped to speed up our P/P/S processing times. **Official Response from Taylor Pawelka:** > Seth - Thank you for sharing your thoughts! We’re glad to hear ProShip has been a reliable solution and that the integration with Microsoft F&O is helping streamline your processing times as that’s exactly the kind of efficiency we aim to deliver. Your feedback on response times and bridging the technical gap is incredibly valuable. We understand that not every team has deep IT resources, and we’re committed to improving how we support customers in those situations. Our goal is to make configuration and troubleshooting as smooth as possible, and we’ll continue exploring ways to provide more consultative and technical guidance. Thanks again for trusting ProShip as your shipping platform. If you’d like to connect with our team to discuss additional resources or best practices, we’d be happy to set that up! ### 3. Outstanding software that fits our needs when it comes to rate shopping. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2025 **What do you like best about ProShip?** Prior to ProShip, we would hire a 3rd party small parcel specialists to review our carrier agreements before signing. We spent time and money making sure we weren't being hit with hidden fees and surcharges. When we went to a multi-carrier solution, the contracts wrote themselves. ProShip determines the least expensive shipping option which forces the carriers to become more competitive with their discounts. If rates increase or service levels are dropped without notice, we identify the changes in real-time. More often than not, the carriers will come calling us to rewrite the agreement to ensure we continue to use their services. As we continue to add carriers, we are seeing the cost savings impact our bottom line. **What do you dislike about ProShip?** We have no issues with ProShip at this time. **What problems is ProShip solving and how is that benefiting you?** The steady increase of shipping costs. **Official Response from Taylor Pawelka:** > Thank you for sharing such detailed feedback! We’re excited to hear how ProShip’s rate shopping capabilities have helped you take control of carrier agreements and drive cost savings. Empowering businesses to make data-driven decisions and maintain leverage with carriers is exactly what our multi-carrier solution is designed to do, so it’s great to see that impact reflected in your operations. We appreciate your confidence in ProShip and are thrilled that the platform continues to meet your needs without issues. If you ever want to explore additional features or strategies to maximize savings even further, our team would be happy to connect. Thanks again for choosing ProShip. We’re proud to be part of your success story! ### 4. A trusty third party logistic provider **Rating:** 4.0/5.0 stars **Reviewed by:** Jane S. | Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2024 **What do you like best about ProShip?** ProShip has provided seamless service, I don’t have to worry about too much on FedEx, UPS, or other carriers. ProShip will manage well on the latest version update. **What do you dislike about ProShip?** Overall it’s good, because I rarely need to contact with ProShip. Sometimes, I tried to connect with ProShip professionals, it takes a while to find a right person. Well, it happened only 1-2 times, it’s okay. **What problems is ProShip solving and how is that benefiting you?** Proship helps the FedEx and UPS freight rates to be instantly calculated on our company's ERP. **Official Response from Taylor Pawelka:** > Thank you for your positive feedback, Jane! We understand the importance of timely and accurate updates, and we apologize for any delays in reaching our professionals. We appreciate your understanding and will strive to improve in this area. ### 5. Easy to implement, one stop solution for our shipping needs. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2023 **What do you like best about ProShip?** The ability to quickly and easily work with multiple carriers and optimize our ROI by using advanced features such as rate shopping has helped us grow while staying nimble. Proship's customer support has come a long way since we first started working with them. They are extremely responsive and able to quickly jump in and solve any problem we throw at them. **What do you dislike about ProShip?** Lead time on resources can be long. As an organization that likes to move rather quickly , having to wait over a month for available resources can really slow us down. **What problems is ProShip solving and how is that benefiting you?** Handling multi-carrier integrations and rate shipping between carriers. We've seen a very high ROI from the work that we've done specifically with rate shopping. **Official Response from Taylor Pawelka:** > We're happy to hear that ProShip has been a one stop solution for your shipping needs, and that our ability to work with multiple carriers and advanced features like rate shopping has helped you optimize your ROI. We're also glad to hear that our customer support has been responsive and helpful. We apologize for the long lead time on resources, and we'll work on improving this! ### 6. Best Value in the Industry **Rating:** 4.0/5.0 stars **Reviewed by:** Stephen B. | Enterprise (> 1000 emp.) **Reviewed Date:** September 21, 2023 **What do you like best about ProShip?** Response times...the on premise nature of their service is far faster than any API service and this translates into faster response times at the printer and less latency/lost labor. The cost structure scales exceptionally well. For a large shipper like us, this translates into 6 figure savings annually relative to any Saas solution. **What do you dislike about ProShip?** They can be slow to respond to carrier expansion requests. **What problems is ProShip solving and how is that benefiting you?** Scalability and speed. They are the best provider we've been able to find for our needs. **Official Response from Taylor Pawelka:** > We're delighted to hear that ProShip has been able to provide you with the scalability and speed you need for your shipping operations. We value your feedback about carrier expansion requests and will work to improve our response times in that area. Thank you for choosing ProShip as your shipping solution! ### 7. Multi shipper user with various carriers **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2023 **What do you like best about ProShip?** Easy enough to modify rate shop groups and make changes to shippers. **What do you dislike about ProShip?** Rate shopping can be slow depending on the carrier and engine type. **What problems is ProShip solving and how is that benefiting you?** ProShip enables multiple carrier options while ensuring compliance with rates and labels. **Official Response from Taylor Pawelka:** > It's great to hear that ProShip is helping you access multiple carrier options while ensuring compliance with rates and labels. We appreciate your business! I'm curious to understand your comment on slow rating as we don't hear this often. Please reach out to your strategic account manager, so we can learn more! ## ProShip Discussions - [What is ProShip used for?](https://www.g2.com/discussions/what-is-proship-used-for) - 1 comment - [View ProShip pricing details and edition comparison](https://www.g2.com/products/proship/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+21%3A10%3A59+-0500&secure%5Bsession_id%5D=3e74724b-1272-41b0-a09b-6a9eb2c93d6a&secure%5Btoken%5D=a3c08b62b7906eb774dd23b1527e20e512ec2d8b6da27633ac341204e8206476&format=llm_user) ## ProShip Integrations - [ActiveOrder™](https://www.g2.com/products/activeorder/reviews) - [ActiveTransportation™](https://www.g2.com/products/activetransportation/reviews) - [ActiveWarehouse™](https://www.g2.com/products/activewarehouse/reviews) - [Aptos Store](https://www.g2.com/products/aptos-store/reviews) - [ASCTRAC Warehouse Management System (WMS)](https://www.g2.com/products/asctrac-warehouse-management-system-wms/reviews) - [Banyan Technology](https://www.g2.com/products/banyan-technology/reviews) - [BCC Address Standardization](https://www.g2.com/products/bcc-address-standardization/reviews) - [Blue Yonder Transportation Management](https://www.g2.com/products/blue-yonder-transportation-management/reviews) - [Blue Yonder Warehouse Execution](https://www.g2.com/products/blue-yonder-warehouse-execution/reviews) - [Blue Yonder Warehouse Management System](https://www.g2.com/products/blue-yonder-warehouse-management-system/reviews) - [DHL Global Forwarding](https://www.g2.com/products/dhl-global-forwarding/reviews) - [DM Valid](https://www.g2.com/products/dm-valid/reviews) - [enVista](https://www.g2.com/products/envista-envista/reviews) - [FedEx Ship Manager](https://www.g2.com/products/fedex-ship-manager/reviews) - [FlavorCloud](https://www.g2.com/products/flavorcloud/reviews) - [Generix Solochain WMS](https://www.g2.com/products/generix-solochain-wms/reviews) - [Highjump One](https://www.g2.com/products/highjump-one/reviews) - [IBM Sterling Order Management](https://www.g2.com/products/ibm-sterling-order-management/reviews) - [IBM Sterling Order Management Suite](https://www.g2.com/products/ibm-sterling-order-management-suite/reviews) - [Koerber Supply Chain Software GmbH](https://www.g2.com/products/koerber-supply-chain-software-gmbh/reviews) - [Made4net Warehouse Management](https://www.g2.com/products/made4net-warehouse-management/reviews) - [Manhattan SCALE](https://www.g2.com/products/manhattan-scale/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [Microsoft Dynamics 365 Connector](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews) - [Microsoft Dynamics NAV Warehouse Management System](https://www.g2.com/products/microsoft-dynamics-nav-warehouse-management-system/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Ongoing Warehouse](https://www.g2.com/products/ongoing-warehouse/reviews) - [OnTrac](https://www.g2.com/products/ontrac/reviews) - [Open Sky Group](https://www.g2.com/products/open-sky-group/reviews) - [Oracle Enterprise Architecture](https://www.g2.com/products/oracle-enterprise-architecture/reviews) - [Oracle Enterprise Data Management Cloud](https://www.g2.com/products/oracle-enterprise-data-management-cloud/reviews) - [Paccurate](https://www.g2.com/products/paccurate/reviews) - [Panther](https://www.g2.com/products/panther/reviews) - [Prelude EDC](https://www.g2.com/products/prelude-edc/reviews) - [Reveel](https://www.g2.com/products/reveel/reviews) - [RSM Enterprises](https://www.g2.com/products/rsm-enterprises/reviews) - [Snowflake](https://www.g2.com/products/snowflake/reviews) - [Softeon Warehouse Management System](https://www.g2.com/products/softeon-warehouse-management-system/reviews) - [Store Inventory & Fulfillment](https://www.g2.com/products/store-inventory-fulfillment/reviews) - [Tableau](https://www.g2.com/products/tableau/reviews) - [Varsity Logistics](https://www.g2.com/products/varsity-logistics/reviews) ## ProShip Features **Labels** - Label Printing - Return labels - Bar codes **Order management** - Order tracking - E-commerce integrations - Order Status **Carrier and rate management** - Quick rate comparison - Vendor availability - Flat rate services **Reports** - Shipment reports ## Top ProShip Alternatives - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (579 reviews) - [AfterShip](https://www.g2.com/products/aftership/reviews) - 4.7/5.0 (309 reviews) - [FarEye](https://www.g2.com/products/fareye/reviews) - 4.7/5.0 (286 reviews)