--- title: ProProfs Survey Maker Reviews meta_title: 'ProProfs Survey Maker Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 54 reviews by the users' company size, role or industry to find out how ProProfs Survey Maker works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 54 scale: '5' date_modified: '2026-08-13' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # ProProfs Survey Maker Reviews **Vendor:** ProProfs **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.3/5.0 **Total Reviews:** 54 ## About ProProfs Survey Maker ProProfs Survey Maker is SaaS-based survey software that helps businesses create attractive and personalized feedback surveys through professionally-designed themes. You can use a pre-made survey or create a customized survey to gather data that enables you to measure customer loyalty and satisfaction levels with ease. ProProfs survey maker offers a great survey design to fetch more accurate data. It helps you collect unbiased survey data on a diverse range of topics. More than 100 ready-made templates and over 1,000,000 thoughtfully crafted questions help you get information aligned with your business goals and objectives. Here the main offerings of this highly versatile tool: Surveys NPS Surveys In-App Surveys Popup surveys Forms such as SideBar forms Quizzes Polls Major Attractions of the ProProfs Survey Maker Get an overview of customer activity: The tool provides real-time reports in the form of graphs, charts, and other graphics. Boost customer retention: Everything is made visible on the powerful dashboard for you to compare and create an actionable strategy. Amp up your lead generation and conversions: Get a snapshot of the behaviors and attitudes of the customers. Multiple language support: Get information from customers from around the world. Expand customer outreach: The surveys can be shared across various platforms and social networks. Evaluate customer’s choice: The tool lets you conduct NPS surveys to see if a customer will choose your brand for his/her next buy or recommend any friend or colleague for the same. Gauge your website traffic and gather quick feedback: You can take advantage of the Popup survey, which can be strategically triggered in response to specific actions by the user. Multiple integrations: The survey maker can be integrated with Freshdesk, MailChimp, SalesForce, Constant Contact, Zendesk to capture customer’s details and gather more valuable data. If you face any issue during survey creation, you can take the help of the video tutorials and FAQs available in the help section. ## ProProfs Survey Maker Pros & Cons **What users like:** - Users appreciate the **ease of use** of ProProfs Survey Maker, noting quick setup and seamless integration with other tools. (6 reviews) - Users find the **easy setup** of ProProfs Survey Maker quick and hassle-free, enabling immediate survey creation. (5 reviews) - Users love the **easy survey creation** with ProProfs Survey Maker, enjoying its user-friendly interface and quick setup. (4 reviews) - Users love the **quick setup** of ProProfs Survey Maker, enabling instant creation of surveys without hassle. (3 reviews) - Users highlight the **ease of setup** with ProProfs Survey Maker, enabling quick and hassle-free initiation within minutes. (3 reviews) - Ease of Creation (2 reviews) - Easy Integrations (2 reviews) - Feedback (2 reviews) - Helpful (2 reviews) - Integrations (2 reviews) **What users dislike:** - Users feel that the **design is poor** , with dated interface elements and limited customization options impacting overall usability. (2 reviews) - Users note that the **UI can feel dated and dense** , impacting overall user experience with ProProfs Survey Maker. (2 reviews) - Users find the **cluttered interface** of ProProfs Survey Maker challenging, impacting their overall usability experience. (1 reviews) - Users experience **exporting issues** with ProProfs Survey Maker, often needing to manually clean up data formatting post-export. (1 reviews) - Users report **formatting issues** when exporting data from ProProfs Survey Maker, requiring manual cleanup for usability. (1 reviews) - Layout Issues (1 reviews) - Users find the **learning curve challenging** , making it difficult to fully utilize ProProfs Survey Maker's features. (1 reviews) - Limitations (1 reviews) - Limited Analytics (1 reviews) - Limited Customization (1 reviews) ## ProProfs Survey Maker Reviews ### 1. Intuitive All-in-One Platform, but Advanced Customization and Automation Need Work **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2026 **What do you like best about ProProfs Survey Maker?** The best thing I like about this platform is its simplicity and versatility. Rather than relying on multiple standalone tools, this platform offers an ecosystem which includes everything from quiz creation to employee training, knowledge bases, surveys, and chat capabilities. Also, their interface is intuitive, allowing our users with little technical expertise to get started very quickly and easily. Their AI features assisted with content creation, they are ready-made templates, automated reporting and multilingual support or day to day task very effectively and also reduces the time required to build the overall system and assessments. **What do you dislike about ProProfs Survey Maker?** Although this platform is easy to use, some of the advanced customisation options are somewhat limited when compared with other highly specialised and organised enterprise solutions out there in the market. The platform offers more flexibility in visual customization enhanced reporting dashboard for deeper analytics, but it's not that much polished compared with other platforms out there in this space. They should also improve the advanced automation workflow between the products. The pricing for the higher tier plans and premium products are bit higher; this should be taken in account to make it easy for every sort of user. **What problems is ProProfs Survey Maker solving and how is that benefiting you?** This platform helps us by solving the problem of handling business functions all in a single ecosystem. With this platform, we could able to streamline our training and assessment sessions to knowledge sharing and support without juggling to multiple tools. Their faster onboarding and training, along with simplified creation of business and assessment, is on top-notch. This platform also helps us by reducing the administrator workload through its workflow automation. Overall, our team improved our customer experience through these integrated software tools. ### 2. Good and easy survey maker **Rating:** 3.5/5.0 stars **Reviewed by:** anupama k. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2023 **What do you like best about ProProfs Survey Maker?** The best part about proprofs is that its so so easy to process basic surveys in it. Hardly any training or preparation needed! Compared to some of its competitors, its also less time consuming. **What do you dislike about ProProfs Survey Maker?** The worst part about proprofs is its reports - they are very basic and require a lot of work before they can be used for formal or professional purposes. I am not really sure why this is the case. **What problems is ProProfs Survey Maker solving and how is that benefiting you?** Proprofs survey maker helps me make all kinds of surveys and in very little time.Although data collection and presentation is a little tedious, there is still a certain of ease of working wit it. ### 3. Time Saver! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **What do you like best about ProProfs Survey Maker?** Easy to Navigate Time Saver Trial option **What do you dislike about ProProfs Survey Maker?** Load time/updates are sometimes slow... but that isn't all the time. **Recommendations to others considering ProProfs Survey Maker:** Definitely worth trying -- suggest doing a trial for 30 days to see if it something you want to invest in. **What problems is ProProfs Survey Maker solving and how is that benefiting you?** What our customers like/dislike, product suggestions and enhanvvements. We can pivot our email marketing & CTA nearly in real time. ### 4. Kamlesh's review **Rating:** 4.0/5.0 stars **Reviewed by:** Kamlesh R. | Head Of Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2022 **What do you like best about ProProfs Survey Maker?** We get to k how many things while answering here so good to know more about the subject and product **What do you dislike about ProProfs Survey Maker?** Sometimes it keeps asking same things many times **What problems is ProProfs Survey Maker solving and how is that benefiting you?** Getting to know the market better and make the changes in product offerings and roadmap. This can help us be more productive and.generate better profits and create value. ### 5. It is an Amazing survey software to create more concise & personalized surveys **Rating:** 4.0/5.0 stars **Reviewed by:** ADITYA R. | Author, Thought Leader, Researcher & Client Nurturing Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2021 **What do you like best about ProProfs Survey Maker?** Offers real-time reports, Easy to integrate with all tools I use as a marketer on a daily basis such as MailChimp, Salesforce, Amazing graphics & look & feel, Intuitive dashboard, and above all it is a Great tool in driving leads and business development **What do you dislike about ProProfs Survey Maker?** In India, its operates very slow. Don't know whether that is the case with the rest of the countries. Lack of clear instructions on creating surveys Lack of supportive & trained customer services advisors **What problems is ProProfs Survey Maker solving and how is that benefiting you?** As I primary researcher, I use Proprofs to create marketing surveys to capture valuable responses from the respondents on various products, research, UX etc. Creating surveys have become more easier. More viable & accurate responses. In nutshell, it has simplified the process of conducting NPS surveys wich are widely used in my company & industry to capture client, customers, & tenant experience ### 6. Helps you describe the survey at hand **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2021 **What do you like best about ProProfs Survey Maker?** The most helpful is the description of the survey **What do you dislike about ProProfs Survey Maker?** This product surveys are really long and take forever to complete **What problems is ProProfs Survey Maker solving and how is that benefiting you?** It makes it easy to create a new survey in short space of time ### 7. Helpful portal for all certification related questions **Rating:** 4.0/5.0 stars **Reviewed by:** Apurva D. | Business Development Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2020 **What do you like best about ProProfs Survey Maker?** This is one of the portals which provide with great tool to create surveys with ease. There are numerous ways you can create surveys and various ways in which questions can be asked - description, multiple choice etc. The good thing about it is that I can refer to surveys created by others which helps me in appearing for certain exams. There are time based assessment available for free which let anyone do their real-time assessment before appearing for actual assessments. **What do you dislike about ProProfs Survey Maker?** As the site is open for anyone to upload the questions, many a times, I found that the answers to questions are wrong and sometimes even none of the options mentioned in answer are correct. **Recommendations to others considering ProProfs Survey Maker:** Good way of creating surveys. You it to your advantage. **What problems is ProProfs Survey Maker solving and how is that benefiting you?** Before appearing actual certifications, I generally refer ProProfs to assess myself. This helps me boost my confidence in actual exam. Sometimes, I have used to understand the question pattern for certifications so that I do not find surprises in exam. ### 8. one of esaiest survay maker with all options you required. **Rating:** 4.0/5.0 stars **Reviewed by:** Sanjay N. | Java Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2020 **What do you like best about ProProfs Survey Maker?** custom survey themes, help to share the survey on my blog and different website, help in gaining insights on the respondent one of the best options enable survey logic mobile-friendly survey and can send the survey through email and many more. **What do you dislike about ProProfs Survey Maker?** the user interface needs improvement and must-have better sample survey for easy understanding **Recommendations to others considering ProProfs Survey Maker:** best for creating a survey for small or big enterprises meet all the requirements and best part is it's still improving **What problems is ProProfs Survey Maker solving and how is that benefiting you?** help in creating a survey for educators, organizations, event planners, and many more. help in collecting feedback from customers for future developments and future products. help in finding employees and customer needs and demands. ### 9. Great Survey Tool! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2020 **What do you like best about ProProfs Survey Maker?** This is a great survey tool, my favorite feature is the ability to seamlessly embed these forms into webpages. I'm no HTML expert and I was able to do this effortlessly. **What do you dislike about ProProfs Survey Maker?** I really wish you were able to give specific feedback on individual questions. We tried utilizing this internally for a quiz and we were not able to program specific feedback for incorrect responses. We were only able to give a generic 'correct' or 'incorrect' message per question. **What problems is ProProfs Survey Maker solving and how is that benefiting you?** We are using this primarily as a feedback form for people that listen to our content and for use internally. For these purposes it has been great. ### 10. Super easy to create a intra-company surveys **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2019 **What do you like best about ProProfs Survey Maker?** We use ProProfs for intra-company use: to create surveys and polls. The user interface is very good, it's super easy to everyone to create a simple survey/poll forms. **What do you dislike about ProProfs Survey Maker?** The modern mode sometimes does not work properly - users can't re-select a dropdown list, or in-app survey form size is uncontrollable. Because of this, we always use classic mode which is fine for our internal use. **What problems is ProProfs Survey Maker solving and how is that benefiting you?** Result aggregation is super easy - you just pull the report from ProProfs. Very time saving. ### 11. Great for surveying customers **Rating:** 4.0/5.0 stars **Reviewed by:** Jeff T. | Sales Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2019 **What do you like best about ProProfs Survey Maker?** The prepared to-utilize layouts would without a doubt be something I like the most. I might likewise want to make reference to the point by point reports gave by ProProfs Survey Maker. Overall a great app. **What do you dislike about ProProfs Survey Maker?** There's nothing to truly bring up as being something I detested. Obviously there have been a couple of bugs and glitches, yet their help group is more than supportive in such cases. **What problems is ProProfs Survey Maker solving and how is that benefiting you?** The general experience has been incredible and I have not been frustrated with this app yet. ### 12. Easy and quick way to evaluate employees views **Rating:** 3.5/5.0 stars **Reviewed by:** Cindy W. | Lead Generation Manager , Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2019 **What do you like best about ProProfs Survey Maker?** I like the ability to customize the surveys to evaluate any portion of the business or employee. I like the scoring system and integration with api's into other compatible domain. Other features I like most now having the platform would be detailed report and analysis that is web based with simple dashboard made to be able to. **What do you dislike about ProProfs Survey Maker?** Asit is the same thing that turns me off about all the other platforms. It is the same thing here with the pricing structure seems to never be conveyed truthful during evaluation. **Recommendations to others considering ProProfs Survey Maker:** use the trial to its full advantage and really play around and create surveys tailored to your role and business specific to see how it will fit within the organization and if it will work well for your team like it did for mine. **What problems is ProProfs Survey Maker solving and how is that benefiting you?** This platform gives the agents a voice up to the management team which ultimately helps with team building and rapport and in the end a better workplace with 30% increase in performance. ### 13. ProProfs Survey maker Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2019 **What do you like best about ProProfs Survey Maker?** Multi language support Easy to integrate Can create very good surveys Good Analysation **What do you dislike about ProProfs Survey Maker?** No major issue but if would be great if we can see some new templates coming **Recommendations to others considering ProProfs Survey Maker:** Yes, definitely go for it. Its easy, can reach to multiple interview'es. No language barriers **What problems is ProProfs Survey Maker solving and how is that benefiting you?** Good PMR Language selection of choice Outreach to greater audience ### 14. ProProfs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** April 05, 2018 **What do you like best about ProProfs Survey Maker?** Easy to use and great tool to create quizzes. **What do you dislike about ProProfs Survey Maker?** Occasionally the software doesn’t work and users can not take course—it either will not load or videos do not play **What problems is ProProfs Survey Maker solving and how is that benefiting you?** Ease of use makes me more efficient with my time ## ProProfs Survey Maker Discussions - [What is survey Survicate?](https://www.g2.com/discussions/proprofs-survey-maker-what-is-survey-survicate) - 1 comment - [When can we expect IOS and Android app to be available for Proprofs?](https://www.g2.com/discussions/when-can-we-expect-ios-and-android-app-to-be-available-for-proprofs) - 1 comment - [View ProProfs Survey Maker pricing details and edition comparison](https://www.g2.com/products/proprofs-survey-maker/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+15%3A46%3A49+-0500&secure%5Bsession_id%5D=9e120592-9624-415d-9852-4d51dc31fd5f&secure%5Btoken%5D=1f6136ac7937b36fdfd9af09e832275af45d639cbb66c391019b503e47eee1a5&format=llm_user) ## ProProfs Survey Maker Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design - Forms Creation & Design **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Survey Management** - Brand Design Consistency - Survey Deployment - Feedback Collection - Device Responsiveness - Surveys & Feedback - Mobile Survey - Pulse Surveys **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms - Customizable Forms - Real-Time Notifications - Alerts/Notifications **Additional Functionality** - Search/Filter - AI Copilot - Commenting/Notes - Content Publishing Options - Reporting & Statistics - Content Library - Document Classification - Drag & Drop - Customizable Branding - SSL Security - API - Document Management - Document Storage - Collaboration Tools - Data Capture and Transfer - Autofill - Multi-Channel Distribution - Convert to PDF - Customizable Templates - Media Library - Generative AI - Full Text Search - Surveys & Feedback - Data Import/Export - Forms Management - Electronic Signature - Third-Party Integrations - Reporting/Analytics - Workflow Management - Template Management - Mobile Access **Process Management** - Feedback Aggregation - Trigger Alerts - Real-Time Analysis - Real-Time Action - 360 Degree Feedback - Anonymous Feedback - Real-Time Analytics - Trend Analysis - Real-Time Data - Text Analysis - Sentiment Analysis **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **System Management** - Security - System Monitoring - SSL Security - GPS **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Additional Functionality** - Customer Experience Management - NPS of Employees - Real-Time Notifications - Question Library - CRM - Data Visualization - Multi-Channel Distribution - Ratings/Reviews - Negative Feedback Management - Activity Dashboard - Email Management - Commenting/Notes - AI Copilot - Third-Party Integrations - Template Management - Reporting & Statistics - Social Media Integration - Text Fields - Customizable Questions - Reporting/Analytics - Real-Time Reporting - Customizable Branding - Conditional Logic - Website Integration - Search/Filter - Collaboration Tools - API - NPS of Customers - Multi-Language - Survey/Poll Management - Segmentation - Customer Segmentation - Reminders - NPS Survey Structure - Access Controls/Permissions - Widgets - Customizable Templates - Feedback Management - Customizable Fields - Question Branching **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization ## Top ProProfs Survey Maker Alternatives - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,554 reviews) - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) - 4.4/5.0 (2,025 reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) - 4.5/5.0 (993 reviews)