What I like most about this ProProfs Net Promoter platform is its simplicity and how it makes the survey creation very much easier and fun, even for users without any technical expertise. This platform is very helpful in idealising and building to execution all under a single ecosystem. Their drag-and-drop interface is very helpful in building these survey templates. And their ready-made templates, and their wide variety of questions, which are prebuilt, help us in building professional-looking surveys very quickly. I also like how easy it is to distribute surveys through multiple channels and monitor responses through the real-time reporting dashboards. This platform also maintains a good balance between usability and functionality, which helps our team to gather meaningful feedback without any complex learning curve. Review collected by and hosted on G2.com.

Although this platform is easy to use, I feel its user interface should be more beneficial and intuitive, like modern designs. Some of their integrations and advanced customisation options, specifically around survey appearance and branding flexibility, feel a bit limited when compared with other premium competitors of date in this.

Their reporting and exporting functions work well for everyday use, but when it comes to deeper analytics and more complicated visualisation capabilities, their experience should be improved, which will be a good value add on to this platform, and improve the overall performance as well. Review collected by and hosted on G2.com.

I find ProProfs Net Promoter Score to be user-friendly and the best platform for finding customer loyalty through simple, effective feedback management. I appreciate how it helps give one simple, reliable score to show how customers feel, making it easy to spot unhappy customers early and take action before they leave. It also identifies happy customers. I like that it gives clear, simple insights without complicating things, saving a lot of time. The clarity it provides helps me make faster, more confident decisions. I also appreciate that it was pretty easy to set up, with a straightforward interface that doesn’t require a technical background to get it live quickly. Its ability to connect customer feedback with how customers actually behave makes the insights more useful. Review collected by and hosted on G2.com.

A couple of things that could be better are that deeper reporting feels a bit basic, and the survey customization could be more flexible. Sometimes you need more advanced filters or analytics, which isn’t super strong yet. I wish the reporting had more advanced filters and deeper breakdowns without needing to export data. Also, survey customization could be a bit more flexible with better design options and smarter follow-up logic. It’s good overall, but a little more depth would make it even stronger. Review collected by and hosted on G2.com.

I like the UI of ProProfs Net Promoter Score, it's very easy to use for both the user and the surveyor. The deployability is also extremely easy, allowing me to send multiple surveys and emails at one time without any hassle. The initial setup was super easy, which was a relief. Overall, it really helps us in determining our customer's experiences with ease. Review collected by and hosted on G2.com.

Nothing at this time Review collected by and hosted on G2.com.

I love the fact that ProProfs Net Promoter Score creates quick surveys that give me a clear and immediate response on the necessary data. It transforms people's confusing thoughts into concrete and numerical data, which makes it a valuable tool for me. Review collected by and hosted on G2.com.

When I try to share the file on Excel, I have to clean the formatting manually. Review collected by and hosted on G2.com.

When it comes to reviews, Proprofs is a pretty good tool. Proprofs have been utilised by me for documentation purposes. In the surveys, it asks basic questions about the product. There will be no difficulties in creating your surveys and sharing them with the community. Review collected by and hosted on G2.com.

A succession of high-level inquiries must be asked in order to obtain in-depth understanding of a product or software. This Proprofs survey is really poor. The questions do not even address the fundamentals. That needs to be addressed. Internet Explorer and mobile application browsers have poor link accessibility. The supplier's welcome is a more intuitive manner of conveying the facts. Review collected by and hosted on G2.com.

ProProfs Net Promoter Score (NPS) software is a sophisticated online tool used by worldwide organizations to assess the loyalty of various stakeholders (customers, partners, brand associates, and so on). It helps monitor their degree of satisfaction and desire to recommend. Review collected by and hosted on G2.com.

UI in the mobile application could have been much better and the data reports can deliver more in-depth details on the other metrics to match other business core efficient needs. Review collected by and hosted on G2.com.

It's the best tool for taking surveys and creating one by yourself to gather feedback and details . It's easy to use and totally user-friendly and the UI is awesome with the best appearance. Review collected by and hosted on G2.com.

Nothing as such. As for me, I didn't find anything to dislike about this tool, in terms of UI, It's so simple and easy to use with the best appearance. All the features provided are so good. Review collected by and hosted on G2.com.

Best survey to use in my workplace to gather feedbacks and details, UI was very simple and standard, several options like text box, radio and check box. Even ordinal data inputs are helpful. Review collected by and hosted on G2.com.

Unable to use in several devices in same way, for example while using in Computer everything looks fine, but on mobile the UI adaptability lacks. Review collected by and hosted on G2.com.

It is a powerful tool for surveys. Just try this tool, and you will be satisfied with it. You will not notice any challenges in creation your surveys and share them with the community. Review collected by and hosted on G2.com.

Nothing as such. According to me, the product is simple-to-use for the learners and the trainer. All the features are aligned very well. I prefer to make the trial version longer) Review collected by and hosted on G2.com.

Proprofs is a pretty decent tool when it comes to reviews. I have personally used proprofs myself for documentation purposes. It asks basic questions regarding the product in the surverys. Review collected by and hosted on G2.com.

In order to get in-depth knowledge about a product or software, a series of high-level questions need to be asked. This survey in proprofs is very mediocre. The questions do not even cover the basics. Needs to improve o that area. Review collected by and hosted on G2.com.