1. [Home](https://www.g2.com/) 2. ... 3. [Survey Software](https://www.g2.com/categories/survey) 4. [ProProfs Net Promoter Score Discussions](https://www.g2.com/products/proprofs-net-promoter-score/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0c2bc0aa95b3ef0c34b89668420efff7/proprofs-net-promoter-score.jpg "Product Avatar Image") ](/products/proprofs-net-promoter-score/reviews) [ ProProfs Net Promoter Score ](/products/proprofs-net-promoter-score/reviews) (20)4.2/5 ProProfs Net Promoter Score (NPS) software is one-question survey to measure NPS and gauge loyalty. Show More * * * ### 36.0 Nps Score Already have ProProfs Net Promoter Score? ### All ProProfs Net Promoter Score Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # What is a good NPS score for SaaS? ](/discussions/what-is-a-good-nps-score-for-saas) What is a good NPS score for SaaS? [ survey software ](https://www.g2.com/tags/survey-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ProProfs+Net+Promoter+Score+questions+and+get+answers+from+expert+users+in+our+ProProfs+Net+Promoter+Score+Discussions+section.&title=ProProfs+Net+Promoter+Score+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-net-promoter-score%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ProProfs+Net+Promoter+Score+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-net-promoter-score%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-net-promoter-score%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ProProfs+Net+Promoter+Score+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-net-promoter-score%2Fdiscuss%0aAsk+ProProfs+Net+Promoter+Score+questions+and+get+answers+from+expert+users+in+our+ProProfs+Net+Promoter+Score+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=ProProfs+Net+Promoter+Score+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-net-promoter-score%2Fdiscuss%0aAsk+ProProfs+Net+Promoter+Score+questions+and+get+answers+from+expert+users+in+our+ProProfs+Net+Promoter+Score+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 4 years ago More Options - [ # What are the 3 net promoter score categories? ](/discussions/what-are-the-3-net-promoter-score-categories) What are the 3 net promoter score categories? [ survey software ](https://www.g2.com/tags/survey-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ProProfs+Net+Promoter+Score+questions+and+get+answers+from+expert+users+in+our+ProProfs+Net+Promoter+Score+Discussions+section.&title=ProProfs+Net+Promoter+Score+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-net-promoter-score%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ProProfs+Net+Promoter+Score+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-net-promoter-score%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-net-promoter-score%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ProProfs+Net+Promoter+Score+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-net-promoter-score%2Fdiscuss%0aAsk+ProProfs+Net+Promoter+Score+questions+and+get+answers+from+expert+users+in+our+ProProfs+Net+Promoter+Score+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=ProProfs+Net+Promoter+Score+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-net-promoter-score%2Fdiscuss%0aAsk+ProProfs+Net+Promoter+Score+questions+and+get+answers+from+expert+users+in+our+ProProfs+Net+Promoter+Score+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 4 years ago More Options - [ # What is the net promoter score and what is it used for? ](/discussions/what-is-the-net-promoter-score-and-what-is-it-used-for) What is the net promoter score and what is it used for? [ survey software ](https://www.g2.com/tags/survey-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ProProfs+Net+Promoter+Score+questions+and+get+answers+from+expert+users+in+our+ProProfs+Net+Promoter+Score+Discussions+section.&title=ProProfs+Net+Promoter+Score+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-net-promoter-score%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ProProfs+Net+Promoter+Score+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-net-promoter-score%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-net-promoter-score%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ProProfs+Net+Promoter+Score+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-net-promoter-score%2Fdiscuss%0aAsk+ProProfs+Net+Promoter+Score+questions+and+get+answers+from+expert+users+in+our+ProProfs+Net+Promoter+Score+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=ProProfs+Net+Promoter+Score+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-net-promoter-score%2Fdiscuss%0aAsk+ProProfs+Net+Promoter+Score+questions+and+get+answers+from+expert+users+in+our+ProProfs+Net+Promoter+Score+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 4 years ago More Options - [ # What is a good NPS score for software? ](/discussions/what-is-a-good-nps-score-for-software) What is a good NPS score for software? [ survey software ](https://www.g2.com/tags/survey-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ProProfs+Net+Promoter+Score+questions+and+get+answers+from+expert+users+in+our+ProProfs+Net+Promoter+Score+Discussions+section.&title=ProProfs+Net+Promoter+Score+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-net-promoter-score%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ProProfs+Net+Promoter+Score+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-net-promoter-score%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-net-promoter-score%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ProProfs+Net+Promoter+Score+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-net-promoter-score%2Fdiscuss%0aAsk+ProProfs+Net+Promoter+Score+questions+and+get+answers+from+expert+users+in+our+ProProfs+Net+Promoter+Score+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=ProProfs+Net+Promoter+Score+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-net-promoter-score%2Fdiscuss%0aAsk+ProProfs+Net+Promoter+Score+questions+and+get+answers+from+expert+users+in+our+ProProfs+Net+Promoter+Score+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 4 years ago More Options - [ # How does ProProfs gather all the questions specific to the survey? ](/discussions/how-does-proprofs-gather-all-the-questions-specific-to-the-survey) [ survey software ](https://www.g2.com/tags/survey-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ProProfs+Net+Promoter+Score+questions+and+get+answers+from+expert+users+in+our+ProProfs+Net+Promoter+Score+Discussions+section.&title=ProProfs+Net+Promoter+Score+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-net-promoter-score%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ProProfs+Net+Promoter+Score+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-net-promoter-score%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-net-promoter-score%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ProProfs+Net+Promoter+Score+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-net-promoter-score%2Fdiscuss%0aAsk+ProProfs+Net+Promoter+Score+questions+and+get+answers+from+expert+users+in+our+ProProfs+Net+Promoter+Score+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=ProProfs+Net+Promoter+Score+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-net-promoter-score%2Fdiscuss%0aAsk+ProProfs+Net+Promoter+Score+questions+and+get+answers+from+expert+users+in+our+ProProfs+Net+Promoter+Score+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • almost 5 years ago More Options - [ # https://about.google/intl/es-419\_ALL/stories/jason-barnes-accessibility-tools/?utm\_source=about.google&utm\_medium=social&utm\_campaign=email-link ](/discussions/https-about-google-intl-es-419_all-stories-jason-barnes-accessibility-tools-utm_source-about-google-utm_medium-social-utm_campaign-email-link) [Read more](/discussions/https-about-google-intl-es-419_all-stories-jason-barnes-accessibility-tools-utm_source-about-google-utm_medium-social-utm_campaign-email-link) [ survey software ](https://www.g2.com/tags/survey-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ProProfs+Net+Promoter+Score+questions+and+get+answers+from+expert+users+in+our+ProProfs+Net+Promoter+Score+Discussions+section.&title=ProProfs+Net+Promoter+Score+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-net-promoter-score%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ProProfs+Net+Promoter+Score+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-net-promoter-score%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-net-promoter-score%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ProProfs+Net+Promoter+Score+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-net-promoter-score%2Fdiscuss%0aAsk+ProProfs+Net+Promoter+Score+questions+and+get+answers+from+expert+users+in+our+ProProfs+Net+Promoter+Score+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=ProProfs+Net+Promoter+Score+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-net-promoter-score%2Fdiscuss%0aAsk+ProProfs+Net+Promoter+Score+questions+and+get+answers+from+expert+users+in+our+ProProfs+Net+Promoter+Score+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/proprofs-net-promoter-score/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_0c2bc0aa95b3ef0c34b89668420efff7/proprofs-net-promoter-score.jpg "Product Avatar Image") ### Have you used ProProfs Net Promoter Score before? Answer a few questions to help the ProProfs Net Promoter Score community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-net-promoter-score%2Fdiscuss%3Fsmall_ask%3Dproprofs-net-promoter-score) No ## Top Contributors in ProProfs Net Promoter Score 1 ![Jeanphillippe A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeanphillippe A.") JA Loading... ### [Jeanphillippe A.](https://www.g2.com/users/27ed50b7-e363-4e83-859c-6a0205976f01 "Jeanphillippe A.") alexisjeanphillippe@gmail.com 1 pt 2 ![Nishita R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nishita R.") NR Loading... ### [Nishita R.](https://www.g2.com/users/88845a80-a3ef-46a6-b6ff-d0892c6fd12b "Nishita R.") Specialist - Technical Content Writer 1 pt