Claudia C.
CC
Claudia C.
Enrollment Specialist
Enterprise (> 1000 emp.)
"System was not adequate for our needs"
1.5/5
What do you like best about Prophet CRM?

Our company recently changed CRM because Prophet could not keep up with our growth. I do miss the format and ease of entering data, as well as the functionality of filtering by disposition and date. Review collected by and hosted on G2.com.

What do you dislike about Prophet CRM?

I wish there was a better way of refining report results, more intuitive and easy to assign parameters, also that it wasn't able to keep up with our growth. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
"A CRM That Integrates and Generates"
5/5
What do you like best about Prophet CRM?

Prophet CRM fulfilled many items from our checklist. Seamless integration to Outlook, easy, intuitive, and dynamic in quoting and follow up. Review collected by and hosted on G2.com.

What do you dislike about Prophet CRM?

I wish it integrated with our ERP. Otherwise it's excellent Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"User-friendly, easy to learn!"
4.5/5
What do you like best about Prophet CRM?

There is more than one way to navigate everything and find information you are looking for. Easily integrates with Outlook! I have only used Prophet and SalesForce, but Prophet is my preference because everything I need is already in Outlook that I use every day! Review collected by and hosted on G2.com.

What do you dislike about Prophet CRM?

Reporting is not very easy to create and get formatted properly. Review collected by and hosted on G2.com.

Verified User in Information Services
UI
Verified User in Information Services
Small-Business (50 or fewer emp.)
"Prophet CRM Review"
0.5/5
What do you like best about Prophet CRM?

The software app offers features that can help keep information well organized and is set up in a manner where a user can input enuogh data for reference on a particular contact or company. Review collected by and hosted on G2.com.

What do you dislike about Prophet CRM?

It is very slow and always have glitches which causes reliability issues. I am unable to trust that the entries are saved and or correct or that I am viewing correct data/info due to frequent technical issues I've experienced with this app. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Prophet CRM"
4.5/5
What do you like best about Prophet CRM?

There are so many options to choose from. Review collected by and hosted on G2.com.

What do you dislike about Prophet CRM?

Selecting and generating reports is a little confusing. Review collected by and hosted on G2.com.

Verified User in Packaging and Containers
AP
Verified User in Packaging and Containers
Small-Business (50 or fewer emp.)
"Easy to use CRM"
5/5
What do you like best about Prophet CRM?

This CRM integrates seamlessly into Outlook. If you're familiar with Excel and Word, you'll catch on very quickly. I appreciate the fact that I never have to leave Outlook to log my sales activities. Review collected by and hosted on G2.com.

What do you dislike about Prophet CRM?

The downside of this CRM is that it doesn't easily integrate into some of our third-party software programs. I believe it can be done through their API, however as a small business; we haven't invested the time and resources to figure it out. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Excellent"
5/5
What do you like best about Prophet CRM?

the fields flow seamlessly and very efficiently Review collected by and hosted on G2.com.

What do you dislike about Prophet CRM?

that to open it you have to go on a separate screen from outlook but its not a huge deal Review collected by and hosted on G2.com.

Verified User in Packaging and Containers
UP
Verified User in Packaging and Containers
Small-Business (50 or fewer emp.)
"Thumbs up"
4/5
What do you like best about Prophet CRM?

Prophet is easy to use and helps keep me organized with tasks and information. I love that we can pull reports from it and upload it to excel. Review collected by and hosted on G2.com.

What do you dislike about Prophet CRM?

It takes a while to load sometimes and to create a "view" isn't inutitive. Review collected by and hosted on G2.com.

Verified User in Music
UM
Verified User in Music
Small-Business (50 or fewer emp.)
"Prophet Review"
4.5/5
What do you like best about Prophet CRM?

The depth of customization and detail that you can get into on dealer's accounts. Review collected by and hosted on G2.com.

What do you dislike about Prophet CRM?

It can be overwhelming due to the deep customization nature of the software. Review collected by and hosted on G2.com.

Verified User in Public Safety
UP
Verified User in Public Safety
Small-Business (50 or fewer emp.)
"Make this compatible with IOS Apple products."
0.5/5
What do you like best about Prophet CRM?

contact manager helps with finding and organizing companies and their contacts. Review collected by and hosted on G2.com.

What do you dislike about Prophet CRM?

This needs to work on IOS and apple products. The fact that it can't be used on apple makes me never use it. It is slow loading new screens/ switching between manager pages (company/contact/opportunity) . Needs to be sending more alerts for opportunity's for tracking through the sales funnel Review collected by and hosted on G2.com.