The ability to store and manage all of our contacts in one, easy to use application. The reporting and lead tracking features are very helpful as well. The interface is very intuitive. Review collected by and hosted on G2.com.

Sometimes the application can take a bit long to start up. Review collected by and hosted on G2.com.

You can have a customized view to what you want to see, and remove what you do not need to see. Review collected by and hosted on G2.com.

You cannot chose which screen the opportunities pops up without closing the entire outlook software appropriately Review collected by and hosted on G2.com.

Simple straight forward and embedded in Outlook. Support always goes above and beyond other software offerings. Familiar interface and sorting methods for data to get to quick results. Review collected by and hosted on G2.com.

Not as configurable as larger CRMs, for example, data types are very very limited. No calculated fields. Attention to detail on graphics, text boxes and text in the user interface looks like they develop on one machine and do not check for quality. Login screen in the first example, do I need to even go further to explain?! I have a 4k display. Review collected by and hosted on G2.com.

We have found Prophet to be customizable to our needs and specific uses. It is truly easy to use and makes our daily jobs much easier. Review collected by and hosted on G2.com.

There was a bit of a learning curve to get started but nothing insurmountable. Once I used it more than twice it was very simple and easy to use. Review collected by and hosted on G2.com.

It's so easy to use and has all the info stored in a very customizable way! Perfect for our marketing team. We can categorize every piece of information in exactly the way that we intend to utilize, making marketing campaigns easier and more targeted. Review collected by and hosted on G2.com.

There are so many components that it's hard to master the system quickly. But I will say that once you do, it's an invaluable piece to add to any business! Other than that, I wouldn't make any changes. Review collected by and hosted on G2.com.

CRM Prophet has been a service that since it came to us has not proven to be a reliable and practical tool, since its functionality is quite advanced, it is super easy to use, it provides extensive information about customers, it offers an incredible segmentation system, I love its calendar because it allows you to have all the tasks to be done in an organized way and reminds you of each task so as not to overlook anything. Once Prophet is purchased and implemented in an organization or business, better results can be quickly seen for retaing new customer and increasing sales. Review collected by and hosted on G2.com.

Complaints about the functionality of this service can be said that I do not have, since at all times its operation has been very good and I have not had any problems in itself. I can say that its price is a bit high, but compared to the amount of improvements that can be obtained with prophet, it is a cost worth paying. Review collected by and hosted on G2.com.

What I like about this tool is that it's very interactive, it feels like you're interacting with a robot. it gives you all the information about the products you want. The speed of the answers and the assistance gives you to be patient even if it takes a few minutes more, because you always find success. It appears to me as both a training and information module. Review collected by and hosted on G2.com.

Like any other software or web application it has its disappointing side which is the bugs and slowness of execution sometimes of the tasks, it is rather ordinary because it is the technology and one always foresees that. But I believe that these are things that the Dev team is working hard to solve systematically. Review collected by and hosted on G2.com.

It integrates really well into Outlook. And the fields and reporting are very easy to customize. Review collected by and hosted on G2.com.

Not all of the fields are reportable. I'd also like to see Lat./Long. coordinates integrated for more efficient cold calling routes. Review collected by and hosted on G2.com.

There are items that are good in this customer relationship management software program. I like that I can access it by email and in my outlook. I have used many of its competitors and some are better and some are worse. Review collected by and hosted on G2.com.

I have used about a dozen different customer relationship management programs over my many years as a sales manager. This one is not that easy to use. I would like it to be easier to enter information into it. i would like it to be able to export or run reports easier as well. Review collected by and hosted on G2.com.

The fact that it is integrated with Outlook makes routines flow more easily. Its interface is simple and easy to use for all types of users. Efficient, ready-to-service customer support via email, phone, help-desk and a good knowledge base. Review collected by and hosted on G2.com.

It may fail to enter information and may crash, luckily the support works, presenting a solution. I think that updates should be released, so that these problems are solved. Review collected by and hosted on G2.com.