UF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

11/25/2019

"Real estate software"

1.5/5

What do you like best about Propertyware?

Multiple user web-based access and ability to save custom reports and share with other users. Review collected by and hosted on G2.com.

What do you dislike about Propertyware?

Reporting feature has many deficiencies. Review collected by and hosted on G2.com.

Recommendations to others considering Propertyware:

Consider alternative real estate management software as the reporting has issues. You will also have trouble if you intend to use this as your sole accounting software. Review collected by and hosted on G2.com.

What problems is Propertyware solving and how is that benefiting you?

Ability to track activity for multiple properties. Review collected by and hosted on G2.com.

KC

Katie C.

Katie Chaignot

Small-Business (50 or fewer emp.)

7/5/2018

"The best property management solution, hands down!"

5/5

What do you like best about Propertyware?

The ability to add custom fields to almost any screen (unlike some of the competitors) allows us to tailor-fit the software to our needs. The eSignature feature is absolutely AMAZING! We are able to take our own PDF contracts, pull fields in directly from Propertyware (tenant name, address, etc), and process the lease through Docusign. The lease is saved directly in the tenant's summary page, so no need to upload and attach later on. The complete accounting system takes some time to master, but works great once you have a solid understanding of it. The reporting also works quite well, along with the ability to customize and create scheduled reports that are automatically emailed. Review collected by and hosted on G2.com.

What do you dislike about Propertyware?

Feature requests take a long time to implement. Would love to see a better built-in tasking system. Review collected by and hosted on G2.com.

Recommendations to others considering Propertyware:

I have experience with both Propertyware and Appfolio, but Propertyware is far superior because of it's ability to customize fields, tenant/owner/vendor/user alerts, reports, user roles (task-by-task), and many more things. The accounting in Propertyware is far easier to understand also. We handle all client and company bookkeeping within the Propertyware platform, so there is no need to maintain 2 accounting databases. This is a huge time saver. Review collected by and hosted on G2.com.

What problems is Propertyware solving and how is that benefiting you?

Meeting the needs of our clients who want virtual solutions (access to pay rent, submit maintenance requests, view reports) without having to speak with a property manager. Plus, the ability to maintain all accounting records (client + company) in one product is a huge benefit. Review collected by and hosted on G2.com.

UR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

9/6/2018

"Property Manager"

3.5/5

What do you like best about Propertyware?

This program allows us to track all leads/prospects for all of the available rentals we have. It also has a 24/7 maintenance hotline that we utilize to log every maintenance call we receive. Review collected by and hosted on G2.com.

What do you dislike about Propertyware?

Not accounting-friendly; most of our callers speak English and they have issues understanding the voice on the other line coming from the PW call center. Review collected by and hosted on G2.com.

Recommendations to others considering Propertyware:

User friendly; would not recommend for accounting purposes Review collected by and hosted on G2.com.

What problems is Propertyware solving and how is that benefiting you?

We manage over 300 rentals (commercial and residential) and PW has helped us stay organized with tenants information, as well maintenance and work orders. The 24/7 call center has eliminated most of the weekend and evening calls, as our phone system directly sends them to which part of the call center they need. Review collected by and hosted on G2.com.

AR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

7/9/2018

"Few things to work on; but I love this program"

4/5

What do you like best about Propertyware?

Convenience of app and ease to use. I don't have to lug around paperwork and pens. Just snap a picture and notate what I see. I love it! Review collected by and hosted on G2.com.

What do you dislike about Propertyware?

If I have a home with a lot of damage and I need to take a lot of photos- if I'm in the app too long I guess whichever section I'm in None of the pictures will save and the app crashes Review collected by and hosted on G2.com.

Recommendations to others considering Propertyware:

Patience, they are making updates often Review collected by and hosted on G2.com.

What problems is Propertyware solving and how is that benefiting you?

Move ins and move outs - ease of at your fingertips ito notate any issues during inspections. Quicker assessment of homes and set up of quick turns based on what is seen and resident can get their deposit back quicker if no damage . Review collected by and hosted on G2.com.

UR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

12/13/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Exceptional program"

4.5/5

What do you like best about Propertyware?

How it logs our different contractors, vendors, and tenants. Review collected by and hosted on G2.com.

What do you dislike about Propertyware?

Really nothing, it’s a great program & the updates are really helpful. Review collected by and hosted on G2.com.

BM

Brenn M.

Bookkeeper

Small-Business (50 or fewer emp.)

10/27/2017

"Property Management Software"

2.5/5

What do you like best about Propertyware?

The highlight of this software is the fact that it is cloud based. However, most of these software programs are nowadays. Another useful feature was the ease in which you could write and print checks, set up new accounts, and add/delete journal entries. Review collected by and hosted on G2.com.

What do you dislike about Propertyware?

This software would be best suited for a very small commercial portfolio or for predominantly residential properties. I find it difficult to navigate through the interface when dealing with multiple properties each containing a dozen or more tenants. Review collected by and hosted on G2.com.

Recommendations to others considering Propertyware:

I highly recommend this product for anyone managing residential properties! Review collected by and hosted on G2.com.

What problems is Propertyware solving and how is that benefiting you?

Through this software we are able to easily create financial reports and organize our data for the owners and Landlord. We are able to maintain dozens of bank accounts and dozens of leases for each tenant and set reminders for lease expriations and renewals. Review collected by and hosted on G2.com.

UR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

2/23/2018

"Best Property Management software"

5/5

What do you like best about Propertyware?

The ease of use, customer service, the fact that it is simple for my tenants to use. Review collected by and hosted on G2.com.

What do you dislike about Propertyware?

Nothing, it serves its purpose well, and we are very pleased. Review collected by and hosted on G2.com.

AR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

7/26/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Not a good software "

1.5/5

What do you like best about Propertyware?

Just about nothing... the program is a mess! Review collected by and hosted on G2.com.

What do you dislike about Propertyware?

almost everything, no information you need is easy to come across Review collected by and hosted on G2.com.

UR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

1/25/2018

"Awesome!"

5/5

What do you like best about Propertyware?

And it greatly simplifies my day-to-day life. I am able to keep track of Tenants and where they’re at with their rent payments as well as perspective tenants and the applications process Review collected by and hosted on G2.com.

What do you dislike about Propertyware?

Nothing. When we have had difficulties we simply have had to call property where support in our issues have been resolved in a timely manner Review collected by and hosted on G2.com.

Recommendations to others considering Propertyware:

It’s easy to use, easy to stay organized, keeps you on task, everything you’ll ever need. Review collected by and hosted on G2.com.

What problems is Propertyware solving and how is that benefiting you?

It frees up time for other tasks in the office and even better at frees up time for me to have to myself! Review collected by and hosted on G2.com.

AR

Verified User in Real Estate

Mid-Market (51-1000 emp.)

12/29/2017

"Best Property Management Software on the market "

5/5

What do you like best about Propertyware?

Propertyware is a comprehensive solution with everything under one roof. From marketing, screening, managing, accounting, and reporting, it does it all. Review collected by and hosted on G2.com.

What do you dislike about Propertyware?

The only thing it needs to take it to the next level is a more robust accrual accounting system. Review collected by and hosted on G2.com.

Recommendations to others considering Propertyware:

Set it up right from the beginning and it will work very well for you. Don't be afraid to ask for advice from the implementation team during setup as well as other power users. Review collected by and hosted on G2.com.

What problems is Propertyware solving and how is that benefiting you?

Propertyware brings all of the operating functions of our business together in one software. It also gives us portals to Interface with our owners and tenants in a seem less, online manner. It has also allowed us to become a paperless business with it's cloud storage features. Review collected by and hosted on G2.com.