Ideally, the platform is supposed to be very simple and easy to use. Review collected by and hosted on G2.com.

It requires a large amount of set up and would only really be profitable for a larger organization. Review collected by and hosted on G2.com.

Managing the site is all under 1 menu tab- "Content" Review collected by and hosted on G2.com.

Limited customization and that I cannot integrate my other programs with Boston Logic. I use contactually for my CRM and it would be nice to have leads transferred automatically to contactually instead of having to manually add myself. Review collected by and hosted on G2.com.

Whenever I contact Boston Logic, I get a quick response. They are easy to deal with, friendly and helpful. The platform is easy to use, clean and simple. Review collected by and hosted on G2.com.

I have permission to edit our site and sometimes I have trouble finding where to edit certain things. When I reach out to the BL team, I get a response with screenshots of where to find things so I know for the future which is so helpful. Review collected by and hosted on G2.com.

The CRM is a great organizational and prospecting tool when used in conjunction with the email marketing programs. The ability for our marketing department to create individual and company wide marketing tools is a success driver for our associates. Review collected by and hosted on G2.com.

The learning process is more time consuming than desired but the associates that "make the time investment" find it worthwhile. Review collected by and hosted on G2.com.

The help desk always responds in a timely manner and fixes my problem Review collected by and hosted on G2.com.

When uploading items into agent profiles, it will look fine on the backend but scattered in different places on the front end so it is sometimes tiresome and annoying to have to go in and out so many times to fix a simple upload. I should not have to go into the source view and figure out the code Review collected by and hosted on G2.com.

Love that you can send email campaigns. Review collected by and hosted on G2.com.

seems to be a lot of inconsistencies throughout the design of the website Review collected by and hosted on G2.com.

The UI looks nice and I can always really on customer support to get back to me with a fast response. Review collected by and hosted on G2.com.

Issues at hand aren't prioritized properly, can't remove and add agents (have to wait to add website, lead management from support), the search for our 10 MLS's are hit-or-miss, the saved searches are buggy. Review collected by and hosted on G2.com.

Boston Logic's platform allows a small independent company like myself to compete with the likes of any real estate company! The team is highly trained and skilled allowing me to spend my time going about my business rather than thinking about my website. I have been a client of Boston Logic since the very beginning and have always been impressed! Review collected by and hosted on G2.com.

There is nothing about my experience I dislike. Review collected by and hosted on G2.com.

the options to choose from. Theres a whole lot of possibility with the what it has to offer. Review collected by and hosted on G2.com.

the redundant locations of options. Like I find ways to do some thing in multiple locations so I never know which is the right way. I also havent figured out a way to directly connect to facebook to pull leads from my facebook ads automatically. Review collected by and hosted on G2.com.

I like that the updates help keep the site current, and the back end is user friendly for the most part. Review collected by and hosted on G2.com.

It seems very hard to get through customer service and get issues fixed. Started out with a bad rep but have had much better progress with new rep. Review collected by and hosted on G2.com.