--- title: Propertybase Reviews meta_title: 'Propertybase Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 33 reviews by the users' company size, role or industry to find out how Propertybase works for a business like yours. aggregate_rating: rating_value: 2.7 review_count: 33 scale: '5' date_modified: '2026-08-07' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # Propertybase Reviews **Vendor:** Lone Wolf Real Estate Technologies **Category:** [Real Estate CRM Software](https://www.g2.com/categories/real-estate-crm) **Average Rating:** 2.7/5.0 **Total Reviews:** 33 ## About Propertybase Propertybase: the Salesforce-powered CRM trusted by over 20,000 users from top real estate brands. Built on Salesforce and powered by Lone Wolf, Propertybase brings your leads, listings, marketing, and deals into one platform - so your team can move faster, automate smarter, and close more with less effort. ## Propertybase Reviews ### 1. Growing Pains Impacting Customer Experience **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2017 **What do you like best about Propertybase?** The staff members I have interacted with are pleasant. **What do you dislike about Propertybase?** The two issues we struggled with over the last 7 years is the platform not working properly and lack of support. We have problems with the system frequently. We have experienced broken images in our email blasts, sorting that doesn't work, runing a search opens screens that don't make sense so the user has to click a back button to get to the right page to continue working. Listing information doesn't always update in a timely manned and our site cache ha to be cleared. In one forced upgrade we received there were 47,000+ Contacts that were unassigned from the agent that they'd been assigned to prior to the upgrade. They did what they could, however we spent over a hunderd hours of our staff's time trying to correct the issues caused. We've had 5-6 account reps in the 7 years with the product. Support either takes a exboranent amount of time to respond (a week to a month) and there's no phone support available. Often the responses from support leave more questions than they provide understanding and resolution. The system lacks some desirable features. It would be helpful to be able to automate client Birthday or Anniverary emails, but you cannot. You cannot generate address labels, but at least you can export contact information to use in a mailmerge to generate labels. The Google integration causes more problems than it helps. Names of Google Contacts come in jumbled, the platform cannot seem to read first and last name fields from Google and it doesn't allow for the import of Labels instead of the entire Google Contacts list. **Recommendations to others considering Propertybase:** Spell everything out clearly and multiple times, to multiple people. Three Boston Logic staff people have been let go in the last 12 months of working with the company. Contractually address what happens if there's a delay. Our launch was delayed by almost 8 weeks, pages were incomplete and our staff had to finish them. Check everything thoroughly. Work we paid for was proven not to be completed, and we had to hire an outside company to resolve the issue. Issues with a third party feature was pointed out to Boston Logic in February and has still not been resolved, which impacts the entire platform. Every week on our conference call with our Customer Success Representative we are given the same update, "we are still working on it and we don't have an estimated completion date." I believe the company is growing faster than it is capable of managing. New features are being introduced before current features that are not working are being fixed. The new features being rolled out have bugs and are incomplete, which lessens the value of the new feature and squelches the enthusiasm of the users. **What problems is Propertybase solving and how is that benefiting you?** We utilize Brokerage and Agent websites, Email marketing, and CRM functions. It helps having a single platform to direct our agents to use. We utilize the email marketing internally to keep agents and staff informed of training opportunities and events. It would be helpful if Admins had the same capabilities as Agents in the system because we could be using the email marketing component even more. ### 2. Not really a fan **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2018 **What do you like best about Propertybase?** Ideally, the platform is supposed to be very simple and easy to use. **What do you dislike about Propertybase?** It requires a large amount of set up and would only really be profitable for a larger organization. **What problems is Propertybase solving and how is that benefiting you?** Didn’t really see any benefits ### 3. Overall Good **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2017 **What do you like best about Propertybase?** Overall appearance of our site, ability of our agents to submit all types of requests in one spot. **What do you dislike about Propertybase?** Difficulty customizing fonts/spacing/formats. **Recommendations to others considering Propertybase:** Maintain better continuity with account managers/ help desk. Broaden platform to allow greater customization. Stop charging for every tiny change made. **What problems is Propertybase solving and how is that benefiting you?** It's made it easier for our agents to remain connected to their clients. ### 4. Subpar Website Design and CRM **Rating:** 1.5/5.0 stars **Reviewed by:** David J J. | Owner, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2016 **What do you like best about Propertybase?** Offers templates for company websites and has a back site that is great for managing interoffice tasks. **What do you dislike about Propertybase?** Templates are rather dated and limiting should you want to compete with other companies. **What problems is Propertybase solving and how is that benefiting you?** IDX synchronization with the MLS in my real estate website and inter office lead management. ## Propertybase Discussions - [Is Salesforce good for real estate?](https://www.g2.com/discussions/is-salesforce-good-for-real-estate) - 1 comment - [What is the best CRM for real estate?](https://www.g2.com/discussions/what-is-the-best-crm-for-real-estate) - 1 comment - [View Propertybase pricing details and edition comparison](https://www.g2.com/products/propertybase/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+06%3A00%3A06+-0500&secure%5Bsession_id%5D=57c07578-be67-437e-b510-7d0de81d5592&secure%5Btoken%5D=5b44b96efb0a29f6ce5292b59f51a6d699edb9e10b7f1e3b56cab66ac2d95e47&format=llm_user) ## Propertybase Features **Administrative** - E-Signature Capabilities - Document Management - Contact Management - Commission Management - Communication Management - Calendar Management - Template Management - Agent Management - Client Management - Electronic Signature - Campaign Management **Operational** - Contract Management - Mobile App - Opportunity Tracking - Agent Monitoring - Property Management - Interaction Tracking - Task Management - Website Management - Listing Management - Lead Management **Additional Functionality** - Social Media Integration - Data Import/Export - Real-Time Notifications - Reporting & Statistics - CRM - Email Templates - Customizable Branding - Lead Capture - For Real Estate Agencies - Alerts/Notifications - API - Client/Property Matching - Third-Party Integrations - Client Portal - Customizable Reports - Generative AI - Activity Dashboard - Email Marketing - Drag & Drop - AI Copilot **Platform Features** - Contact & Account Management - Opportunity & Pipeline Management - Task / Activity Management - Listing Management - Email Marketing - Transaction Management - Lead Management - Forecasting & Reporting - Dashboards - Workflow Management - Template Management - Appointment Management - Client Management - Campaign Management - Commission Management - Calendar Management **Agentic AI - Real Estate CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Natural Language Interaction - Decision Making **Additional Functionality** - Reporting/Analytics - Interaction Tracking - Access Controls/Permissions - Real-Time Data - Segmentation - Data Import/Export - Alerts/Notifications - Lead Qualification - Mobile Access - Customer Database - Contact Database - Lead Distribution - Lead Capture - Property Database - AI Copilot - Reminders - For Real Estate - Client/Property Matching - Email Templates - Drag & Drop - Data Synchronization - Lead Nurturing - Generative AI - API - Referral Tracking - Customizable Fields - Email Tracking - Activity Tracking - Omnichannel Outreach ## Top Propertybase Alternatives - [BoldTrail](https://www.g2.com/products/boldtrail/reviews) - 4.5/5.0 (1,494 reviews) - [BoomTown](https://www.g2.com/products/boomtown/reviews) - 4.7/5.0 (564 reviews) - [Lofty](https://www.g2.com/products/lofty-lofty/reviews) - 4.3/5.0 (401 reviews)