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Johnny S.

Property Manager

Real Estate

Small-Business (50 or fewer emp.)

8/16/2017

"The best rental software I have ever used. Easy to learn and has short cuts that reduce steps."

5/5

What do you like best about Property Matrix?

Property Matrix is a very thorough software. Easy to learn and customer service is the best. If there is not a report that you need, customer service will set one up for you. If you need customized field for data, they will also set those up. Review collected by and hosted on G2.com.

What do you dislike about Property Matrix?

Only con I have found is that if you run a report on the screen and leave the report section, you will have to totally rerun the report rather than just refresh . Review collected by and hosted on G2.com.

Recommendations to others considering Property Matrix:

The staff will make the switch painless. Just send them the requested reports or files and they do all the work. Just be sure to check the results as sometime conversions can have a problem. Review collected by and hosted on G2.com.

What problems is Property Matrix solving and how is that benefiting you?

We are now able to replace old out of date computers. Daily operation is quicker. Review collected by and hosted on G2.com.

UR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

11/30/2017

"Accounts Payable"

5/5

What do you like best about Property Matrix?

I like how simple it is to pay a bill and to enter invoices. Review collected by and hosted on G2.com.

What do you dislike about Property Matrix?

I dislike how the front page of the tenant's info doesn't have their zip code and we have to look it up. Review collected by and hosted on G2.com.

Recommendations to others considering Property Matrix:

It's a great program and you won't regret choosing them! Review collected by and hosted on G2.com.

What problems is Property Matrix solving and how is that benefiting you?

Property Matrix has everything at one stop for us. We don't need more programs to run our day to day business like we use to need. Review collected by and hosted on G2.com.

IL

Verified User in Law Practice

Small-Business (50 or fewer emp.)

9/14/2017

"Great software with great support"

5/5

What do you like best about Property Matrix?

Great support team, willing to customize and scale for your particular needs, tons of features. I love the support so much that Ill mention it again. Review collected by and hosted on G2.com.

What do you dislike about Property Matrix?

Like with any software the initial setup is burdensome. But that is just the nature of the beast. Property Matrix made it so much easier than any other software we have used before. Review collected by and hosted on G2.com.

AR

Verified User in Real Estate

Enterprise (> 1000 emp.)

1/24/2017

"Efficient and Helpful"

3.5/5

What do you like best about Property Matrix?

This is literally a one-stop shop for property management. The best part is that it is extremely user-friendly. Communicating with tenants and owners all through the site is awesome. Review collected by and hosted on G2.com.

What do you dislike about Property Matrix?

The price. Unless you're utilizing this at a high level (many units) the price would be staggering. If you're managing multiple units (at least 20 I would say) you could justify this price. $240 a month is really high if you're only casually managing properties. Review collected by and hosted on G2.com.

Recommendations to others considering Property Matrix:

Make sure you look at the price before you switch completely. Also Review collected by and hosted on G2.com.

What problems is Property Matrix solving and how is that benefiting you?

We tried the free trial for a bit. It made the communication with multiple parties very easy. It also held documents all in one location which was nice. The price ultimately was too high. Review collected by and hosted on G2.com.

DD

Debbie D.

Professional Writer

Writing and Editing

Small-Business (50 or fewer emp.)

12/15/2015

"Impressive marketing for faster rentals"

5/5

What do you like best about Property Matrix?

Property Matrix property management software includes excellent marketing capabilities. I can now prepare and post vacancy listings, print flyers, receive and follow-up on leads all from one convenient dashboard. I no longer need multiple programs to advertise my properties, and best of all, the cloud-based software allows me to manage everything from any location and any device. Review collected by and hosted on G2.com.

What do you dislike about Property Matrix?

I really am quite pleased with the overall programming available. The only thing I would improve upon is the background customization. It's a little difficult to read when you select a darker background image. Review collected by and hosted on G2.com.

Recommendations to others considering Property Matrix:

The Property Matrix support staff has provided excellent service with both implementation and customization. They respond quickly and recommend solutions to problems based on experience in the property management field. Review collected by and hosted on G2.com.

What problems is Property Matrix solving and how is that benefiting you?

The benefits are numerous when marketing vacant apartments and other properties. I've always found it challenging to know what and where to post listings for maximum visibility and response. Professional templates for ads, flyers and even websites, so I get the best exposure possible. Review collected by and hosted on G2.com.