Property Matrix Reviews & Product Details

Property Matrix Overview

What is Property Matrix?

Property Matrix is a cloud-based property management solution geared towards apartment complexes and multi-family unit properties. It offers a full suite of applications for managing multiple properties: tenant and lease tracking, property accounting, building maintenance, CRM and online classifieds.

Property Matrix Details
Languages Supported
English
Product Description

Manage all of your tenants and properties with the help of the Property Matrix's property management software.


Seller Details
Seller
Property Matrix
Company Website
Year Founded
2001
HQ Location
Culver City, CA
Twitter
@PropertyMatrix
214 Twitter followers
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®

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Property Matrix Reviews

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AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The capabilities of this software are great! We can essentially run our entire rental business from this site! From accounting to marketing to maintenance. The reports are great as well! We are able to run tenant reports that show their individual transactions to help us understand their account. Tenants are also able to go online and make payments as well as submit maintenance tickets. These maintenance tickets are very easy for us to track and keep on top of. We have our maintenance team set up as a vendor so they only have limited access to any unnecessary information. The marketing aspect of Property Matrix is amazing! If you have pictures of your open units you can post to 7 different advertising websites including apartments.com and zillow, all with a click of a button! This helps cut down on my time to go to each site and manually post and update these. Review collected by and hosted on G2.com.

What do you dislike?

Customer service could be more timely with their responses. They advertise custom reports but are not always eager to help you build them. We are currently working with them on customizing the online application to mirror what we have on paper. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Ask questions! When PM replies they are very helpful. Always willing to customize your site to your liking! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Property Matrix really helps keep me organized with our properties. I can stay on top of leases expiring and renewing them in a timely manner. Review collected by and hosted on G2.com.

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UR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Property Matrix is a great product because of the ability to handle all my accounting needs and because tenants have the ability of submitting request directly into their own portal. Review collected by and hosted on G2.com.

What do you dislike?

I would have to say that at this time I don’t have anything negative to say about this product. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Being able to find a product that allows property managers the ability to keep track of accounting from multiple properties. Review collected by and hosted on G2.com.

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UF
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I am able to customize what features I need Review collected by and hosted on G2.com.

What do you dislike?

Can be a bit difficult to operate. Is very customizable, but that can create too many options to pick from. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Able to track the properties along with each tenant. Review collected by and hosted on G2.com.

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UC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Property Matrix is one of the best rental software. The interface is easy to learn and flexible. Customer support is extremely helpful for even the basic tasks like report generation. You can easily integrate documents such as rental, lease agreement and other packages like credit screening software too.

Overall I would recommend it . Review collected by and hosted on G2.com.

What do you dislike?

The only thing that may itch sometimes is the lack of manual register configuration for invoices but still overall it is a great software/ Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Give a hands on to the software and you will like it defiitely Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Helps in rental management and accounts property for leasing Review collected by and hosted on G2.com.

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AR
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

This is literally a one-stop shop for property management. The best part is that it is extremely user-friendly. Communicating with tenants and owners all through the site is awesome. Review collected by and hosted on G2.com.

What do you dislike?

The price. Unless you're utilizing this at a high level (many units) the price would be staggering. If you're managing multiple units (at least 20 I would say) you could justify this price. $240 a month is really high if you're only casually managing properties. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure you look at the price before you switch completely. Also Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We tried the free trial for a bit. It made the communication with multiple parties very easy. It also held documents all in one location which was nice. The price ultimately was too high. Review collected by and hosted on G2.com.

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