What problems is Propel solving and how is that benefiting you?
1.Complaint module
The complaint module (object) was prioritized when we began to develop Propel. As a medical device company, it’s paramount that Reveal had an established process for investigating and handling complaints. Today, we have an established robust complaint object where all complaints are handled. This is our second significant outcome. Propel was a fundamental partner when gaining control over our Complaint process.
Propel has supported our product development through its PLM features. Our parts (Items) have been categorized and successfully organized in the Items object. Top level assemblies are now being structured with BOMs. When this module was in its infancy our Operations group explained the importance of efficiently identifying where parts are used. This is no longer a wish, but a reality as our first BOMs have been developed.
As a remote company, the Propel project has promoted interdepartmental communication. Systems are dependent on each other to operate appropriately, and each group plays a key role in implementing Propel. Review collected by and hosted on G2.com.