Propel Reviews & Product Details

Propel is a software that is characterized by its great performance and effectiveness to handle customer complaints, find solutions to problems that present products or services and allow users to provide a high quality service. The software is perfect to accelerate the commercialization of products or services, help increase quality processes, carry out detailed follow-up of employees among many other tasks, which allows to increase the effectiveness of the business operation. The service has a very affordable cost even for small businesses or companies, which is a great advantage, the service is based on the web, has a very well structured interface, its design is quite elegant and orderly, it should be noted that despite its learning curve it is an interface that once people get used is easy to use. Review collected by and hosted on G2.com.

The tool, being so complete in terms of all its functions, leads to a learning curve for beginners, I consider it necessary to see more training to help new users integrate more easily into the operation of the service. As for faults, I can say that I have viewed very few so I really have no complaints, since the service works very well to cover all our needs. Review collected by and hosted on G2.com.

Its quality management helps to quickly solve product problems, improving the quality, design and guarantee of compliance with the effectiveness of the acceleration and commercialization of new products, with detailed monitoring of the operations carried out by the company. , including certification delivered to maintain consistent workflow compliance, preconfiguring a successful response system with predictive intelligence. Review collected by and hosted on G2.com.

The propulsion interface is somewhat inaccurate, where I was able to identify a programming error, in which your system becomes completely slow and not very functional, which is evidenced by activating commands of established patterns to carry out activities, attenuating your Product data mobilization capacity, where the corresponding benefits cannot be obtained as established with its joint operational guarantee functionalities. Review collected by and hosted on G2.com.

It helps us stay organized. That's truly the value of the product. Review collected by and hosted on G2.com.

It is way too expensive for what it is. And the sales team forced us to do and PAY for onboarding training that we kept insisting wasn't necessary for us. That really started our relationship out on the wrong foot. Review collected by and hosted on G2.com.

Cloud based, so the setup is super simple. We were up and running in a matter of days. The user training they provided was pretty straight forward if you have used a PLM in the past. The admin training was also a bit more complex as it run off of salesforce and I didn't have salesforce admin experience in the past, but their support and their help center website has provided all the help I needed so far. Review collected by and hosted on G2.com.

The fact that it's built off of salesforce is a good thing and a bad thing. It is customizable, but at the same time there are too many different things that could be done. Review collected by and hosted on G2.com.

How the item revision view allow me to compare revisions. The idea of board from project with view of all of the activities. Ability to customize some views and layouts. Review collected by and hosted on G2.com.

That there are screens or popup windows that I can't control what is displayed on them. The fact that it is easy to block multiple items with one big change. I do not like that creation of related list the way you advice to is not working if there is formula field with hyperlink in it. I have request from my sell team to have hyper links there. Review collected by and hosted on G2.com.

I like the organization and layout of our product details. The chatter function has become invaluable asset to track progress and managing projects. Review collected by and hosted on G2.com.

The inability to query from different objects. Not able to store and share product images outside of Propel. We resorted to using a 3 party platform to house our images and link them to Propel. Review collected by and hosted on G2.com.

It has a great layer of personalization and a flexibility to adapt your work and your interests to the tools that the platform gives you. It makes the work much simpler to have that possibility of personalization also wide.

The range of possibilities the program is quite broad, which allows you to use it in different areas. You can use it to approve documents, store files, review lists of products used and also in areas such as the marketing section of your company to review products, customers ... In short, one of its best aspects is that you can integrate it into different areas of your company for the accomplishment of different tasks. Review collected by and hosted on G2.com.

Performing some functions is complex and also requires ample learning time. That you can use the program in multiple areas of your company and that it has extensive functionalities means that you can take some time to learn how everything works.

I think they should improve the search function within the system because many times when I look for something I should look for it in different ways and in different places until at the end I see where it is located. Review collected by and hosted on G2.com.

The flexibility is what most impresses me about the tool. You can create Custom layouts, workflows, Views. The Audit trail feature is a must for a medical device company. Review collected by and hosted on G2.com.

I would say the training material. It is difficult to find help guides on more detail topics. That said the support team is excellent. Review collected by and hosted on G2.com.

Archiving documents in one place, it very helped employees in keeping documentation. BOM - project management system - a big plus is that it works in the cloud. Propel is very easy to adapt to the company's needs. Review collected by and hosted on G2.com.

The large complexity of the system, even the experienced employees have a problem with some functionalities in the propel. There are no applications for the mobile phone, and the mobile version of the site looks very poor and is not functional. The system is not very intuitive, the graphic design is outdated. Review collected by and hosted on G2.com.

The most helpful element of Propel is the ability to search on any field and category, and some form of a result will appear. Review collected by and hosted on G2.com.

Propel, at times, can be a bit weird to maneuver around and customize, as customization definitely feels like taking a thousand steps to get one customization implemented. Review collected by and hosted on G2.com.

Version control management for sku's that have repeated parts across multiple sku's. It's important we know what version of the products we are building and propel is our tool that manages this. Review collected by and hosted on G2.com.

We have a hard time managing soft goods in this platform as the platform was built for hardgoods. Review collected by and hosted on G2.com.

The best thing about Propel is the intuitive user interface. It was not only extremely easy to set-up and learn, but it has been extremely easy to teach new users and on-board new employees. We have quickly populated Propel with data and began the process of controlling all of our documents and Bill of Materials in just a few short months. Review collected by and hosted on G2.com.

There is very little that I do not like about Propel. Our team has had great success with usage and integration into our process. The main dislike is in regards to the Propel Zendesk website for getting help with problems. It is very difficult to search and find answers, however when I email Propel Support, I am quickly steered to an answer by the salesforce team. Review collected by and hosted on G2.com.

Easy to locate product information for PLM needs. Review collected by and hosted on G2.com.

Would like to be able to update a unit price for a part number in one tab called, Pricing. One direct and central location to make costs updates. Would also like the export of BOM XCL to be cleaner as we currently have to go comb through the export and format as needed, and sometimes correct the top down BOM Cost. Review collected by and hosted on G2.com.

Propel is easy to use and they provide excellent customer support. They also have quality and project management software to compliment PLM. Review collected by and hosted on G2.com.

I would like to have full automation between Propel and Salesforce. Review collected by and hosted on G2.com.

Propel is easy to use. It integrates with Salesforce and internal systems, like Microsoft SQL server. I like that it's accessible via the standard Salesforce API. Review collected by and hosted on G2.com.

I'd like more robust reporting and to customize the display. Better support for importing data via excel, not just CSV. Review collected by and hosted on G2.com.

Propel is an intuitive and easy-to-learn system. The customizability and flexibility of the system is great, but what I really love the most about Propel is their great customer service. I'm able to reach out at any time and reach a full staff of knowledgeable individuals who provide me everything from links to learn things on my own, webinars and demos to watch, or step by step instructions on exactly what I need to do. As someone who is learning the Salesforce platform and PLM systems for the first time simultaneously, this has been a great resource for me. Review collected by and hosted on G2.com.

There are a few cases we've run into where there are not quite enough controls in place to support our needed quality regulations and specifications. We've always been able to find work-arounds, but sometimes it would be nice to have a clear solution for those sorts of issues. Review collected by and hosted on G2.com.

We have multiple facets to our business from design and manufacturing to marketing. We are able to use Propel as a one-stop shop to take care of BOMs, approval of documents and storage of important files with a known approval status and history. Files can be kept together - for instance Word, Illustrator and PDF files of the same document (the draft, the page layout and the releasable version) are easily bunched together so that version control and later editing is pretty seamless. Review collected by and hosted on G2.com.

The learning curve is quite steep and some of the functions are non-intuitive, (although perhaps less so for people with a Salesforce background.)

I don't like the sense when I know a document is in the system but for some reason I can't find it in a search. This may be because I am searching in the wrong way, but nevertheless it is frustrating. In one case I think I could not find a document until it had been exploded out of the BOM that wrapped it. This is not a useful search as I may know a document (an image in this case) exists, but not know where it resides - hence the search.

My other main gripe is that an approval request requires too many clicks. I would like to receive the request via email and with one click open the document to be approved. Instead there is a series of 6 or 7 clicks, each with a few seconds dwell, before I have the actual document open before me. Review collected by and hosted on G2.com.

Low IT overhead with a clean interface and already built on a platform that we know (salesforce). Review collected by and hosted on G2.com.

I would love to see more best practice / usage information, as well as instructional videos. I know we improve and expand upon how we're using Propel, just need the right inspiration. Review collected by and hosted on G2.com.

Interface is easy to customize from an Administrator viewpoint and on the End User standpoint, very user friendly front end. The tool is instrumental in scaling the small business quickly due to ease of use and excellent communication through email or chatter. I can quickly correct errors using ORB or enforce best practices for users with business rules that are easily turned on. The beauty of this tool is the ability to add new functionality such as Quality and Program Mgmt whenever because it’s included. There are fantastic support gurus at Propel always ready to troubleshoot problems ASAP! Review collected by and hosted on G2.com.

1. I have not used Lightning Experience yet because of time constraints to learn the new front end. It’s looming ahead of me as a requirement because the Classic interface is being phased out. It seems that both options should remain available but I do understand the reasoning to support 1 UI. Hopefully there will be some Admin training offered.

2. Multiple Changes can be written against an item but can not be routed until the first change is released through workflow. This limitation impacts the Deviation also as a subsequent change can not release until the Deviation is expired. Review collected by and hosted on G2.com.

The system if fast to use, some PLM systems I have used are so slow to respond. Don't ever slow it down. The search works well as does the approval process Review collected by and hosted on G2.com.

I can't preview a STEP file, would be nice to add this support and support for other engineering files like gerber files

There is no App available, it would be useful to be able to approve ECOs in situations where China is waiting for something to start the line, need the approval but I am out at dinner with family and they have to wait till I get home Review collected by and hosted on G2.com.

User friendly and very intuitive. It is easy to customize Review collected by and hosted on G2.com.

System doesn't seem to have a general configuration, but rather our module was what was set up for another customer. Wish the implementation team would have worked more with us Review collected by and hosted on G2.com.

All the normal PLM features + modern in context chat and ability to customize Review collected by and hosted on G2.com.

Salesforce UX is not my favorite for useability Review collected by and hosted on G2.com.

My favorite parts about Propel are the ease of use (cleanliness of UI) and the ability to customize the rules for your specific organization. Review collected by and hosted on G2.com.

We work with a few very old school contract manufacturers and at times it can be difficult to export and print things the old fashioned way. Review collected by and hosted on G2.com.

Propel Implementation was very simple and straight forward. Once our processes were defined we were able to quickly implement to the organization. We started with the Quality Management Processes so that we could fill a gap on other process improvements. We found an powerful tool in the PLM and are continuing to implement that process globally. Review collected by and hosted on G2.com.

Salesforce does have some limitations on the page layouts. Form the most part I don't have any dislikes of the system. Review collected by and hosted on G2.com.

The personalized support that we received from Propel was excellent. Review collected by and hosted on G2.com.

We were never successfully able to implement. It was difficult for the team to understand the big picture and how it would integrate with our current SAP system and Salesforce since each lives independently. It was no fault of Propel, I think as a company, we were not ready for an application like Propel, there were other items to be defined first before bringing in Propel. Review collected by and hosted on G2.com.