Verified User in Education Management
AE
Verified User in Education Management
Enterprise (> 1000 emp.)
"Experience in PSAT"
5/5
What do you like best about Proofpoint ZenGuide?

PSAT can find out human error when they are sending out email. It is very easy to setup and user friendly interface. PPS always provide a excellent technicial support for this product. It is engaging and Easy-to-Follow Training and Integration with Email Security Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

It should send out a more detail report immediately when PSAT find out the error. Review collected by and hosted on G2.com.

Jagpal Singh T.
JT
Jagpal Singh T.
Cyber Security Operations Manager (CSOC)
Enterprise (> 1000 emp.)
"Real-World Phishing Insights Enhance Security"
0/5
What do you like best about Proofpoint ZenGuide?

How it feeds from real phishing incidents Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

The additional cost, should be included as part of the normal licensing Review collected by and hosted on G2.com.

JP
Jagrut P.
Manager, Network and Infosec
Mid-Market (51-1000 emp.)
"Proofpoint in leader in email security, but security awareness - not so much"
2/5
What do you like best about Proofpoint ZenGuide?

Interface is good. But thats about all the good things I can say. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

When we used this service, most of the training videos were old and out dated. There is even a video in there with a legacy Microsoft OS book in the background shelf. Thats how dates these videos are. Review collected by and hosted on G2.com.

Bradley L.
BL
Bradley L.
Information Technology Operations Analyst
Enterprise (> 1000 emp.)
"Feature-Rich Tool That Simplifies Integration and Training"
4/5
What do you like best about Proofpoint ZenGuide?

It is a very useful tool with a great wealth of features.

It was easy to integrate into our environment and a vital tool for user training. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

I have complaints about the product, it has been a great use to us. Review collected by and hosted on G2.com.

LL
Lewis L.
CIO
Mid-Market (51-1000 emp.)
"Master Training"
5/5
What do you like best about Proofpoint ZenGuide?

Very Knowledgable all of the staff. My team learned alot Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

There are no items that I was dissatified with Review collected by and hosted on G2.com.

Verified User in Medical Devices
AM
Verified User in Medical Devices
Mid-Market (51-1000 emp.)
"Effortless Administration and Deployment"
5/5
What do you like best about Proofpoint ZenGuide?

The

Ease of administration and deployment. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

A lot of the content is very American and often not appropriate Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Engaging Training That Boosts Security Awareness"
4.5/5
What do you like best about Proofpoint ZenGuide?

I like how engaging and relevant the training content is — it effectively raises user awareness and encourages better security habits across the organisation. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

Some training modules feel repetitive over time, and customising content or reporting can be a bit cumbersome. Review collected by and hosted on G2.com.

CD
Celina D.
Associate Director, Affiliate Technology Services
Mid-Market (51-1000 emp.)
"Great product! Recommend to everyone!"
5/5
What do you like best about Proofpoint ZenGuide?

Easy to navigate, tons of phishing sim options, user friendly training modules, great reporting metrics! Customer support is quick and easy. Integration is seamless! Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

Wish there was more campaign automation for setting up campaigns vs how manual it is to setup month by month Review collected by and hosted on G2.com.

DM
Dylan M.
Enterprise (> 1000 emp.)
"Proofpoint can stop repeat offenders"
4/5
What do you like best about Proofpoint ZenGuide?

One of the areas employees often struggle in security is email security. Everyone wants to be fast an effecient in their work so all too often not alot of time is taken evaluating if an email is legitimate. Byt giving our people safe teachable moments we are able to train them in how to be vigilant and more observant when checking their own email. Its much better to have them have them missing a controlled phishing email and then learning what to look out for, than for it to be after they have already been comprimised by a malicious actor. Proofpoint not only gives us that abilty, but also works closely with us to generate phishing tests that simulate real world attacks that are very relevent to our business and enviroment. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

If I have to pick one thing, it would be complication of setup. But this also is why it is so adaptable and customizable. Review collected by and hosted on G2.com.

Wes L.
WL
Wes L.
System Engineer
Mid-Market (51-1000 emp.)
"not great"
1/5
What do you like best about Proofpoint ZenGuide?

Integrates with Azure AD to import users Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

Everything else. PPSAT, from an administrator perspective, is designed to "check a box" for compliance, rather than to actually educate your user base. The product is clunky and poorly integrated into the rest of Proofpoint's platform/services. More often than not, I encounter some kind of error in the portal that interrupts what I'm doing. Trainings are generic and not customizable. It has changed very little in the 5 years I have used the product. Review collected by and hosted on G2.com.