--- title: Proofpoint ZenGuide Reviews meta\_title: 'Proofpoint ZenGuide Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 337 reviews by the users' company size, role or industry to find out how Proofpoint ZenGuide works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 337 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management --- ### Proofpoint ZenGuide Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **engaging training** and integration features of Proofpoint ZenGuide, enhancing email security awareness effectively. [(30 mentions)](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1660268&qs=pros-and-cons#reviews) Users find Proofpoint ZenGuide to be **easy to use and implement** , streamlining training and phishing campaigns effectively. [(19 mentions)](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1659473&qs=pros-and-cons#reviews) Users love the **easy implementation** of Proofpoint ZenGuide, allowing for seamless integration and effective campaigns. [(12 mentions)](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1659896&qs=pros-and-cons#reviews) Users value how ZenGuide helps with **employee knowledge assessment** and drives positive behavior change in information security. [(11 mentions)](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1660053&qs=pros-and-cons#reviews) Users value the **engaging training content** of Proofpoint ZenGuide, which significantly enhances security awareness across organizations. [(9 mentions)](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1659516&qs=pros-and-cons#reviews) Users feel **limited customization** options hinder their ability to tailor content and reporting effectively. [(7 mentions)](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1659709&qs=pros-and-cons#reviews) Users find the **learning curve steep** , making it challenging for new admins to become proficient quickly. [(5 mentions)](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1660118&qs=pros-and-cons#reviews) Users struggle with **phishing issues** , facing challenges in communication flow and difficulties with archived campaign access. [(5 mentions)](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1659684&qs=pros-and-cons#reviews) Users find the **high pricing** of Proofpoint ZenGuide excessive, especially as it adds significant costs for MSPs. [(4 mentions)](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1660095&qs=pros-and-cons#reviews) Users face **integration issues** with Proofpoint ZenGuide, as it is clunky and poorly connected to other services. [(4 mentions)](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1659582&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Proofpoint ZenGuide ##### 1. Training Users value the **engaging training** and integration features of Proofpoint ZenGuide, enhancing email security awareness effectively. [ See 30 mentions ](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1660268&qs=pros-and-cons#reviews) See Related User Reviews ![Maher N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maher N.") MN Maher N. Small-Business (50 or fewer emp.) 5.0/5 "Extensive Training Library Makes Security Awareness Easy" What do you like about Proofpoint ZenGuide? The most helpful thing about the proof point security awareness is that the library of training and the various training of phishing campaigns ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Experience in PSAT" What do you like about Proofpoint ZenGuide? PSAT can find out human error when they are sending out email. It is very easy to setup and user friendly interface. PPS always provide a excellent ##### 2. Ease of Use Users find Proofpoint ZenGuide to be **easy to use and implement** , streamlining training and phishing campaigns effectively. [ See 19 mentions ](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1659473&qs=pros-and-cons#reviews) See Related User Reviews ![Chinthaka J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chinthaka J.") CJ Chinthaka J. Mid-Market (51-1000 emp.) 4.5/5 "Effortless Integration and Rich Features for Security Awareness" What do you like about Proofpoint ZenGuide? Easy to use and implement with multiple features. Can be integrated with any other security awareness campaigns ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless Administration and Deployment" What do you like about Proofpoint ZenGuide? The Ease of administration and deployment. ##### 3. Easy Implementation Users love the **easy implementation** of Proofpoint ZenGuide, allowing for seamless integration and effective campaigns. [ See 12 mentions ](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1659896&qs=pros-and-cons#reviews) See Related User Reviews ![Chinthaka J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chinthaka J.") CJ Chinthaka J. Mid-Market (51-1000 emp.) 4.5/5 "Effortless Integration and Rich Features for Security Awareness" What do you like about Proofpoint ZenGuide? Easy to use and implement with multiple features. Can be integrated with any other security awareness campaigns ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless Administration and Deployment" What do you like about Proofpoint ZenGuide? The Ease of administration and deployment. ##### 4. Aware Users value how ZenGuide helps with **employee knowledge assessment** and drives positive behavior change in information security. [ See 11 mentions ](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1660053&qs=pros-and-cons#reviews) See Related User Reviews CD Celina D. Mid-Market (51-1000 emp.) 5.0/5 "Great product! Recommend to everyone!" What do you like about Proofpoint ZenGuide? Easy to navigate, tons of phishing sim options, user friendly training modules, great reporting metrics! Customer support is quick and easy. Integrati ![Perrin M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Perrin M.") PM Perrin M. Mid-Market (51-1000 emp.) 4.0/5 "Solid Module" What do you like about Proofpoint ZenGuide? I honestly think that Proofpoint Security awareness training is pretty solid. They give good phishing simulations. ##### 5. Awareness Increase Users value the **engaging training content** of Proofpoint ZenGuide, which significantly enhances security awareness across organizations. [ See 9 mentions ](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1659516&qs=pros-and-cons#reviews) See Related User Reviews ![Maher N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maher N.") MN Maher N. Small-Business (50 or fewer emp.) 5.0/5 "Extensive Training Library Makes Security Awareness Easy" What do you like about Proofpoint ZenGuide? The most helpful thing about the proof point security awareness is that the library of training and the various training of phishing campaigns ![Jagpal Singh T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jagpal Singh T.") JT Jagpal Singh T. Enterprise (\> 1000 emp.) 0.0/5 "Real-World Phishing Insights Enhance Security" What do you like about Proofpoint ZenGuide? How it feeds from real phishing incidents ### 5 Cons or Disadvantages of Proofpoint ZenGuide ##### 1. Limited Customization Users feel **limited customization** options hinder their ability to tailor content and reporting effectively. [ See 7 mentions ](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1659709&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Engaging Training That Boosts Security Awareness" What do you dislike about Proofpoint ZenGuide? Some training modules feel repetitive over time, and customising content or reporting can be a bit cumbersome. ![Wes L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wes L.") WL Wes L. Mid-Market (51-1000 emp.) 1.0/5 "not great" What do you dislike about Proofpoint ZenGuide? Everything else. PPSAT, from an administrator perspective, is designed to "check a box" for compliance, rather than to actually educate your user base ##### 2. Learning Curve Users find the **learning curve steep** , making it challenging for new admins to become proficient quickly. [ See 5 mentions ](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1660118&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Intuitive system, easy to learn and administer" What do you dislike about Proofpoint ZenGuide? Has a lot of features that may take time to build a sustainable skillset JS jagpreet s. Enterprise (\> 1000 emp.) 4.0/5 "Good training platform" What do you dislike about Proofpoint ZenGuide? Finding a specific user in the console with respective of specific traning can take some time it do not search with the name directlly. ##### 3. Phishing Issues Users struggle with **phishing issues** , facing challenges in communication flow and difficulties with archived campaign access. [ See 5 mentions ](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1659684&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Security awareness" What do you dislike about Proofpoint ZenGuide? I dislike the Teams message notification, if I was a user and received it I might think it's a phish ![Michael H. M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael H. M.") MM Michael H. M. Mid-Market (51-1000 emp.) 5.0/5 "PSAT Experience" What do you dislike about Proofpoint ZenGuide? It is more an issue with Microsoft and the interference of data's flow. One month it works fine and then MS will "modify"something then all of the com ##### 4. Expensive Users find the **high pricing** of Proofpoint ZenGuide excessive, especially as it adds significant costs for MSPs. [ See 4 mentions ](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1660095&qs=pros-and-cons#reviews) See Related User Reviews ![Maher N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maher N.") MN Maher N. Small-Business (50 or fewer emp.) 5.0/5 "Extensive Training Library Makes Security Awareness Easy" What do you dislike about Proofpoint ZenGuide? The least thing about the proof point is the price as it’s per tenant and as an MSP this is quite expensive ![Jagpal Singh T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jagpal Singh T.") JT Jagpal Singh T. Enterprise (\> 1000 emp.) 0.0/5 "Real-World Phishing Insights Enhance Security" What do you dislike about Proofpoint ZenGuide? The additional cost, should be included as part of the normal licensing ##### 5. Integration Issues Users face **integration issues** with Proofpoint ZenGuide, as it is clunky and poorly connected to other services. [ See 4 mentions ](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1659582&qs=pros-and-cons#reviews) See Related User Reviews ![Wes L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wes L.") WL Wes L. Mid-Market (51-1000 emp.) 1.0/5 "not great" What do you dislike about Proofpoint ZenGuide? Everything else. PPSAT, from an administrator perspective, is designed to "check a box" for compliance, rather than to actually educate your user base MT Max T. Small-Business (50 or fewer emp.) 4.5/5 "ProofPoint Security Awareness Training - Simple and Effective" What do you dislike about Proofpoint ZenGuide? I dislike that there is a separate portal for Security Awareness Training. Too many logins and portals. ## Top-Rated Alternatives [ ![Hoxhunt](https://images.g2crowd.com/uploads/product/hd_favicon/15cd6a4bb42b630ccb62e430d7bfb809/hoxhunt.svg "Hoxhunt") Hoxhunt 4.8/5(3,737) ](https://www.g2.com/products/hoxhunt/reviews) [ ![KnowBe4 Security Awareness Training](https://images.g2crowd.com/uploads/product/hd_favicon/ca583a13a4f1ea7f707ab2216bbf7b23/knowbe4-security-awareness-training.svg "KnowBe4 Security Awareness Training") KnowBe4 Security Awareness Training 4.6/5(2,388) ](https://www.g2.com/products/knowbe4-security-awareness-training/reviews) [ ![MetaCompliance Security Awareness Training](https://images.g2crowd.com/uploads/product/hd_favicon/e8e6632749db86b045cd85063c9714c9/metacompliance-security-awareness-training.svg "MetaCompliance Security Awareness Training") MetaCompliance Security Awareness Training 4.6/5(1,125) ](https://www.g2.com/products/metacompliance-security-awareness-training/reviews) [ View All Alternatives ](https://www.g2.com/products/proofpoint-zenguide/competitors/alternatives) GH Georg H. Enterprise (\> 1000 emp.) 10/1/2024 "Useful solution for end user spam/phish/fraud training" 4.5/5 What do you like best about Proofpoint ZenGuide? Ease of implementation, creation of fake emails works well Review collected by and hosted on G2.com. What do you dislike about Proofpoint ZenGuide? the whole thing feels 'put together' in a hurry. multiple interfaces, seperated logon Review collected by and hosted on G2.com. What problems is Proofpoint ZenGuide solving and how is that benefiting you? Increase our customers awareness of potential phishing campaigns. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Enterprise (\> 1000 emp.) 10/29/2024 "Ease of use for platform admin" 4.5/5 What do you like best about Proofpoint ZenGuide? One stop shop for training, phishing campaigns, and awareness materials. Many languages available. Review collected by and hosted on G2.com. What do you dislike about Proofpoint ZenGuide? I have to create individual campaigns for each language which can be burdensome. Review collected by and hosted on G2.com. What problems is Proofpoint ZenGuide solving and how is that benefiting you? We need to train the entire organization, we are a global org. With PSAT we can push out training to everyone everywhere all at once. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite HS Helmut S. Mid-Market (51-1000 emp.) 10/1/2024 "PSAT experience 2024" 5/5 What do you like best about Proofpoint ZenGuide? the most flexible solution, great enduser experience Review collected by and hosted on G2.com. What do you dislike about Proofpoint ZenGuide? some data does not remain in eu datacenter, however comfiguration works to get this solved Review collected by and hosted on G2.com. What problems is Proofpoint ZenGuide solving and how is that benefiting you? solving BEC situations and others Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite QL Quocdan L. Mid-Market (51-1000 emp.) 9/11/2024 "Security Awareness - Welcome to Paramount" 4.5/5 What do you like best about Proofpoint ZenGuide? It hits all the critical points when hiring a new employee Review collected by and hosted on G2.com. What do you dislike about Proofpoint ZenGuide? I wish there is more indept of a certain areas such as examples Review collected by and hosted on G2.com. What problems is Proofpoint ZenGuide solving and how is that benefiting you? More examples to illustratte to new employees Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") UM Verified User in Manufacturing Enterprise (\> 1000 emp.) 10/1/2024 "For an End User very simple and easy to follow" 5/5 What do you like best about Proofpoint ZenGuide? The current pathway it takes when identifiying users that need more training Review collected by and hosted on G2.com. What do you dislike about Proofpoint ZenGuide? At time the videos are very lenghty which can cause users to not engage with the content being showed Review collected by and hosted on G2.com. What problems is Proofpoint ZenGuide solving and how is that benefiting you? In a Company that collobroate with multiple vendors sharing information is very important to us so the Security Awareness Training provides the end users with crucial information Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Enterprise (\> 1000 emp.) 10/29/2024 "Security Awareness Training Review" 5/5 What do you like best about Proofpoint ZenGuide? I like that you can provide customized and targeted training to a department and not just one training for the entire company. Review collected by and hosted on G2.com. What do you dislike about Proofpoint ZenGuide? There is nothing that I observed to dislike. Review collected by and hosted on G2.com. What problems is Proofpoint ZenGuide solving and how is that benefiting you? The flexibility to customize the training to the user/department based on their risk. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 10/29/2024 "Robust Security Awareness Training Platform" 4.5/5 What do you like best about Proofpoint ZenGuide? Helps our Information Security Awareness and Training team gauge employee knowledge of Information Security. Review collected by and hosted on G2.com. What do you dislike about Proofpoint ZenGuide? I haven't found anything that I dislike about the platform Review collected by and hosted on G2.com. What problems is Proofpoint ZenGuide solving and how is that benefiting you? Helps address gaps in learning of Information Security and educate employees further on the importance of Information Security. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite JJ John J. Enterprise (\> 1000 emp.) 4/16/2024 "Easy to use, flexible LMS" 4.5/5 What do you like best about Proofpoint ZenGuide? Proofpoint offers a strong LMS package with great customer support and a managed service to get up and running. It is easy to use, and all the features you need to operate, including seemless integration into the employees workflow. Review collected by and hosted on G2.com. What do you dislike about Proofpoint ZenGuide? Not much, perhaps some courses could be retired earlier. Review collected by and hosted on G2.com. What problems is Proofpoint ZenGuide solving and how is that benefiting you? Audit and compliance reqirements, where our other training systems do not reach effectively. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") UT Verified User in Telecommunications Enterprise (\> 1000 emp.) 10/1/2024 "PSAT Proofpoint customer experience" 5/5 What do you like best about Proofpoint ZenGuide? I love the customer experiance, the sucssess manager that we work with is amazing and anways there to support. Review collected by and hosted on G2.com. What do you dislike about Proofpoint ZenGuide? We dont always know when new content has been lunched on the platform. Review collected by and hosted on G2.com. What problems is Proofpoint ZenGuide solving and how is that benefiting you? The intergration with our AD for phishing deplyment and of training we have resolved this by intergrating with a SCIM Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") AG Verified User in Government Administration Enterprise (\> 1000 emp.) 10/15/2024 "Intuitive, easy to use" 4.5/5 What do you like best about Proofpoint ZenGuide? Phishing simulation templates, the content, modules, just about everything Review collected by and hosted on G2.com. What do you dislike about Proofpoint ZenGuide? The fact that it is now a multi tenant environment which does not allow us to auto enroll new users. I much prefer a standalone, or independent environment. Review collected by and hosted on G2.com. What problems is Proofpoint ZenGuide solving and how is that benefiting you? Account sharing, phishing simulations, everything that requires training. Review collected by and hosted on G2.com. 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