--- title: Proofpoint ZenGuide Reviews meta\_title: 'Proofpoint ZenGuide Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 337 reviews by the users' company size, role or industry to find out how Proofpoint ZenGuide works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 337 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management --- ### Proofpoint ZenGuide Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **engaging training** and integration features of Proofpoint ZenGuide, enhancing email security awareness effectively. [(30 mentions)](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1660268&qs=pros-and-cons#reviews) Users find Proofpoint ZenGuide to be **easy to use and implement** , streamlining training and phishing campaigns effectively. [(19 mentions)](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1659473&qs=pros-and-cons#reviews) Users love the **easy implementation** of Proofpoint ZenGuide, allowing for seamless integration and effective campaigns. [(12 mentions)](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1659896&qs=pros-and-cons#reviews) Users value how ZenGuide helps with **employee knowledge assessment** and drives positive behavior change in information security. [(11 mentions)](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1660053&qs=pros-and-cons#reviews) Users value the **engaging training content** of Proofpoint ZenGuide, which significantly enhances security awareness across organizations. [(9 mentions)](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1659516&qs=pros-and-cons#reviews) Users feel **limited customization** options hinder their ability to tailor content and reporting effectively. [(7 mentions)](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1659709&qs=pros-and-cons#reviews) Users find the **learning curve steep** , making it challenging for new admins to become proficient quickly. [(5 mentions)](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1660118&qs=pros-and-cons#reviews) Users struggle with **phishing issues** , facing challenges in communication flow and difficulties with archived campaign access. [(5 mentions)](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1659684&qs=pros-and-cons#reviews) Users find the **high pricing** of Proofpoint ZenGuide excessive, especially as it adds significant costs for MSPs. [(4 mentions)](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1660095&qs=pros-and-cons#reviews) Users face **integration issues** with Proofpoint ZenGuide, as it is clunky and poorly connected to other services. [(4 mentions)](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1659582&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Proofpoint ZenGuide ##### 1. Training Users value the **engaging training** and integration features of Proofpoint ZenGuide, enhancing email security awareness effectively. [ See 30 mentions ](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1660268&qs=pros-and-cons#reviews) See Related User Reviews ![Maher N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maher N.") MN Maher N. Small-Business (50 or fewer emp.) 5.0/5 "Extensive Training Library Makes Security Awareness Easy" What do you like about Proofpoint ZenGuide? The most helpful thing about the proof point security awareness is that the library of training and the various training of phishing campaigns ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Experience in PSAT" What do you like about Proofpoint ZenGuide? PSAT can find out human error when they are sending out email. It is very easy to setup and user friendly interface. PPS always provide a excellent ##### 2. Ease of Use Users find Proofpoint ZenGuide to be **easy to use and implement** , streamlining training and phishing campaigns effectively. [ See 19 mentions ](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1659473&qs=pros-and-cons#reviews) See Related User Reviews ![Chinthaka J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chinthaka J.") CJ Chinthaka J. Mid-Market (51-1000 emp.) 4.5/5 "Effortless Integration and Rich Features for Security Awareness" What do you like about Proofpoint ZenGuide? Easy to use and implement with multiple features. Can be integrated with any other security awareness campaigns ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless Administration and Deployment" What do you like about Proofpoint ZenGuide? The Ease of administration and deployment. ##### 3. Easy Implementation Users love the **easy implementation** of Proofpoint ZenGuide, allowing for seamless integration and effective campaigns. [ See 12 mentions ](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1659896&qs=pros-and-cons#reviews) See Related User Reviews ![Chinthaka J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chinthaka J.") CJ Chinthaka J. Mid-Market (51-1000 emp.) 4.5/5 "Effortless Integration and Rich Features for Security Awareness" What do you like about Proofpoint ZenGuide? Easy to use and implement with multiple features. Can be integrated with any other security awareness campaigns ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless Administration and Deployment" What do you like about Proofpoint ZenGuide? The Ease of administration and deployment. ##### 4. Aware Users value how ZenGuide helps with **employee knowledge assessment** and drives positive behavior change in information security. [ See 11 mentions ](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1660053&qs=pros-and-cons#reviews) See Related User Reviews CD Celina D. Mid-Market (51-1000 emp.) 5.0/5 "Great product! Recommend to everyone!" What do you like about Proofpoint ZenGuide? Easy to navigate, tons of phishing sim options, user friendly training modules, great reporting metrics! Customer support is quick and easy. Integrati ![Perrin M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Perrin M.") PM Perrin M. Mid-Market (51-1000 emp.) 4.0/5 "Solid Module" What do you like about Proofpoint ZenGuide? I honestly think that Proofpoint Security awareness training is pretty solid. They give good phishing simulations. ##### 5. Awareness Increase Users value the **engaging training content** of Proofpoint ZenGuide, which significantly enhances security awareness across organizations. [ See 9 mentions ](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1659516&qs=pros-and-cons#reviews) See Related User Reviews ![Maher N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maher N.") MN Maher N. Small-Business (50 or fewer emp.) 5.0/5 "Extensive Training Library Makes Security Awareness Easy" What do you like about Proofpoint ZenGuide? The most helpful thing about the proof point security awareness is that the library of training and the various training of phishing campaigns ![Jagpal Singh T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jagpal Singh T.") JT Jagpal Singh T. Enterprise (\> 1000 emp.) 0.0/5 "Real-World Phishing Insights Enhance Security" What do you like about Proofpoint ZenGuide? How it feeds from real phishing incidents ### 5 Cons or Disadvantages of Proofpoint ZenGuide ##### 1. Limited Customization Users feel **limited customization** options hinder their ability to tailor content and reporting effectively. [ See 7 mentions ](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1659709&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Engaging Training That Boosts Security Awareness" What do you dislike about Proofpoint ZenGuide? Some training modules feel repetitive over time, and customising content or reporting can be a bit cumbersome. ![Wes L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wes L.") WL Wes L. Mid-Market (51-1000 emp.) 1.0/5 "not great" What do you dislike about Proofpoint ZenGuide? Everything else. PPSAT, from an administrator perspective, is designed to "check a box" for compliance, rather than to actually educate your user base ##### 2. Learning Curve Users find the **learning curve steep** , making it challenging for new admins to become proficient quickly. [ See 5 mentions ](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1660118&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Intuitive system, easy to learn and administer" What do you dislike about Proofpoint ZenGuide? Has a lot of features that may take time to build a sustainable skillset JS jagpreet s. Enterprise (\> 1000 emp.) 4.0/5 "Good training platform" What do you dislike about Proofpoint ZenGuide? Finding a specific user in the console with respective of specific traning can take some time it do not search with the name directlly. ##### 3. Phishing Issues Users struggle with **phishing issues** , facing challenges in communication flow and difficulties with archived campaign access. [ See 5 mentions ](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1659684&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Security awareness" What do you dislike about Proofpoint ZenGuide? I dislike the Teams message notification, if I was a user and received it I might think it's a phish ![Michael H. M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael H. M.") MM Michael H. M. Mid-Market (51-1000 emp.) 5.0/5 "PSAT Experience" What do you dislike about Proofpoint ZenGuide? It is more an issue with Microsoft and the interference of data's flow. One month it works fine and then MS will "modify"something then all of the com ##### 4. Expensive Users find the **high pricing** of Proofpoint ZenGuide excessive, especially as it adds significant costs for MSPs. [ See 4 mentions ](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1660095&qs=pros-and-cons#reviews) See Related User Reviews ![Maher N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maher N.") MN Maher N. Small-Business (50 or fewer emp.) 5.0/5 "Extensive Training Library Makes Security Awareness Easy" What do you dislike about Proofpoint ZenGuide? The least thing about the proof point is the price as it’s per tenant and as an MSP this is quite expensive ![Jagpal Singh T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jagpal Singh T.") JT Jagpal Singh T. Enterprise (\> 1000 emp.) 0.0/5 "Real-World Phishing Insights Enhance Security" What do you dislike about Proofpoint ZenGuide? The additional cost, should be included as part of the normal licensing ##### 5. Integration Issues Users face **integration issues** with Proofpoint ZenGuide, as it is clunky and poorly connected to other services. [ See 4 mentions ](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1659582&qs=pros-and-cons#reviews) See Related User Reviews ![Wes L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wes L.") WL Wes L. Mid-Market (51-1000 emp.) 1.0/5 "not great" What do you dislike about Proofpoint ZenGuide? Everything else. PPSAT, from an administrator perspective, is designed to "check a box" for compliance, rather than to actually educate your user base MT Max T. Small-Business (50 or fewer emp.) 4.5/5 "ProofPoint Security Awareness Training - Simple and Effective" What do you dislike about Proofpoint ZenGuide? I dislike that there is a separate portal for Security Awareness Training. Too many logins and portals. ## Top-Rated Alternatives [ ![Hoxhunt](https://images.g2crowd.com/uploads/product/hd_favicon/15cd6a4bb42b630ccb62e430d7bfb809/hoxhunt.svg "Hoxhunt") Hoxhunt 4.8/5(3,737) ](https://www.g2.com/products/hoxhunt/reviews) [ ![KnowBe4 Security Awareness Training](https://images.g2crowd.com/uploads/product/hd_favicon/ca583a13a4f1ea7f707ab2216bbf7b23/knowbe4-security-awareness-training.svg "KnowBe4 Security Awareness Training") KnowBe4 Security Awareness Training 4.6/5(2,388) ](https://www.g2.com/products/knowbe4-security-awareness-training/reviews) [ ![MetaCompliance Security Awareness Training](https://images.g2crowd.com/uploads/product/hd_favicon/e8e6632749db86b045cd85063c9714c9/metacompliance-security-awareness-training.svg "MetaCompliance Security Awareness Training") MetaCompliance Security Awareness Training 4.6/5(1,125) ](https://www.g2.com/products/metacompliance-security-awareness-training/reviews) [ View All Alternatives ](https://www.g2.com/products/proofpoint-zenguide/competitors/alternatives) ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Enterprise (\> 1000 emp.) 10/1/2024 "Scalable security awareness" 4.5/5 What do you like best about Proofpoint ZenGuide? The account and product support have been exceptional. Implementation was very simple and easy to understand, any issues were handled by the TAM quickly. Review collected by and hosted on G2.com. What do you dislike about Proofpoint ZenGuide? Some of the user training material can be difficult to work with. Translations can be poor with native speakers struggling with the translation. Review collected by and hosted on G2.com. What problems is Proofpoint ZenGuide solving and how is that benefiting you? Both phish protection using CLEAR and security awareness training for the userbase. Assisting our users to be integral to the security of the organisation by understanding what threats are out there and how to spot them. This also provides context to the business on how many threats are received and targeted at specific teams/users Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite JR Jon R. Information Security Analyst Enterprise (\> 1000 emp.) 9/10/2024 "Security Awareness for Everyone" 5/5 What do you like best about Proofpoint ZenGuide? Proofpoint Security Awareness is a great product to teach employees how to better protect the company from phishing and malware attacks. The platform is very nicely put together and highly informative. Review collected by and hosted on G2.com. What do you dislike about Proofpoint ZenGuide? I do not have any dislikes about the product. Review collected by and hosted on G2.com. What problems is Proofpoint ZenGuide solving and how is that benefiting you? Proofpoint Security Awareness Training is solving the problem of account takeovers and malware spreading through our organization by educating users on how to identify and report phishing emails. Review collected by and hosted on G2.com. Show More 9/17/2024 Validated ReviewerIncentivizedSource: Seller invite BS Brian S. Enterprise (\> 1000 emp.) 7/31/2024 "Newer to the game, but has create content and great program" 5/5 What do you like best about Proofpoint ZenGuide? Easy to use and simple interface. Can customize campaigns in a variety of ways. We replaced a well known vendor and were not disappointed. Easily integrated in AD to pull down our users. Review collected by and hosted on G2.com. What do you dislike about Proofpoint ZenGuide? Early on in the process there was a couple functions we wanted that were later added into the product. Review collected by and hosted on G2.com. What problems is Proofpoint ZenGuide solving and how is that benefiting you? Since most ransomware attacks are email intiated, we use this service to get the message out to our users. We do not want our users to be overwhelmed by information, just educated on how to recognize potential threats. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite CG Christopher G. Sr Systems Engineer Mid-Market (51-1000 emp.) 9/11/2024 "Easy set up and easy use." 5/5 What do you like best about Proofpoint ZenGuide? The Proofpoint Security Awareness Training is very easy to implement and also every easy to use. If you have any issues customer support will assist you and profession services is easy to get. Review collected by and hosted on G2.com. What do you dislike about Proofpoint ZenGuide? There can be a lot to set up at first if you don't have a security training regiment. Review collected by and hosted on G2.com. What problems is Proofpoint ZenGuide solving and how is that benefiting you? Targeted training to the users. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Mid-Market (51-1000 emp.) 10/29/2024 "PSAT training enpowerment" 5/5 What do you like best about Proofpoint ZenGuide? PSAT helps to empower users and helps drive behavior change to help users which in turn helps the company. Review collected by and hosted on G2.com. What do you dislike about Proofpoint ZenGuide? In most instances, users do not like training and feel like big brother is watching them. It is because of this that users may not want to participate. Review collected by and hosted on G2.com. What problems is Proofpoint ZenGuide solving and how is that benefiting you? PSAT will find out who click on links and such in emails and will find out who our largest targeted employees are. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite JG John G. Systems Administrator Mid-Market (51-1000 emp.) 10/29/2024 "Review for Security Awareness Training" 4.5/5 What do you like best about Proofpoint ZenGuide? The many tranining options we can send out to users. Review collected by and hosted on G2.com. What do you dislike about Proofpoint ZenGuide? We do not have any issues with Proofpoint secuity awareness training. Review collected by and hosted on G2.com. What problems is Proofpoint ZenGuide solving and how is that benefiting you? Guding users are to detect spam and phishing emails. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") AC Verified User in Consumer Services Enterprise (\> 1000 emp.) 10/30/2024 "Intuitive system, easy to learn and administer" 5/5 What do you like best about Proofpoint ZenGuide? It allows me to train at different levels of the organization using a multitute of training capabailities. It integrated easily with our email system and their customer support is top nitch Review collected by and hosted on G2.com. What do you dislike about Proofpoint ZenGuide? Has a lot of features that may take time to build a sustainable skillset Review collected by and hosted on G2.com. What problems is Proofpoint ZenGuide solving and how is that benefiting you? As new malware and attack methods are being exploited in the wild, PSAT allows us to bring targeted traiing to the workforce. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Facilities Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Facilities Services") EF Verified User in Facilities Services Enterprise (\> 1000 emp.) 9/11/2024 "Proofpoint Security Awareness Helps to Secure the Enterprise" 4/5 What do you like best about Proofpoint ZenGuide? The ability to do point-in-time spot training for our employees who fail phishing tests or need additional training on other security topics. Review collected by and hosted on G2.com. What do you dislike about Proofpoint ZenGuide? While the videos typically have the right depth of content, sometimes the videos are a bit too cartoonish for our organization. Review collected by and hosted on G2.com. What problems is Proofpoint ZenGuide solving and how is that benefiting you? For a while now, security awareness training has been pivoting away from the standard once-a-year reminder video to more real-time on-the-spot training when organizations understand an elevated threat level or a new threat has emerged. Proofpoint' Security Awareness Training has helped us to pivot to the new model. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![prateek s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "prateek s.") PS prateek s. network engineer Small-Business (50 or fewer emp.) 9/18/2024 "It's was amazing experience with this awareness training" 5/5 What do you like best about Proofpoint ZenGuide? this is necessary for everyone person to be aware about the security Review collected by and hosted on G2.com. What do you dislike about Proofpoint ZenGuide? not at all everything is in a good sequence from basic to top Review collected by and hosted on G2.com. What problems is Proofpoint ZenGuide solving and how is that benefiting you? to protect from unauthorized acess by creating security check for safety of user email. also maintain the record of access handled by proofpoint server Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") CC Verified User in Consulting Mid-Market (51-1000 emp.) 10/1/2024 "great Solution with many Content" 5/5 What do you like best about Proofpoint ZenGuide? Yow will not only start with trainings, so you have the chance to start with a Quiz or have a simulated Phishing Attack to xour Organization. Review collected by and hosted on G2.com. What do you dislike about Proofpoint ZenGuide? that content that you can Download to integrate in other Platforms are not so much Review collected by and hosted on G2.com. What problems is Proofpoint ZenGuide solving and how is that benefiting you? it will be train the customers in there working with emails to look at what kind of content is good or bad. It will also find what kind of weakness the company will have in there different organization groups Review collected by and hosted on G2.com. 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