Proofpoint Security Awareness Training Product

Proofpoint Security Awareness Training Product

4.2
(11)

Proofpoint Security Awareness Training solutions engage your end users and arm them against real-world cyber attacks, using personalized training based on our industry-leading threat intelligence. We offer a variety of assessments, training, and email reporting and analysis tools to deliver the right training to the right people at the right time. Customers using our solutions have reduced successful phishing attacks and malware infections by up to 90%.

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Showing 11 Proofpoint Security Awareness Training Product reviews
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Valarie B.
Validated Reviewer
Verified Current User
Review Source
content

"Worth the effort"

What do you like best?

The Proofpoint Training modules are short and to the point. They provide good real-life examples while keeping it interesting and a little fun.

What do you dislike?

As the system administrator, I find it difficult to manage new employees. We have a lot of turn around with employees and getting new employees introduced to the program and assigned past assignments was difficult. In addition, we started using the system without assigning passwords for our users, but now wish that users had the ability to log into the system without being assigned a training module.

Recommendations to others considering the product:

The training content is great; administration is a bit heavy; reporting options could be better but the data is there to be found.

What problems are you solving with the product? What benefits have you realized?

Our users are much more willing to question and report suspected phishing emails. In addition, I have overheard users talk about being more careful about letting people they are unsure about into secure facilities, etc.

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Varun B.
Validated Reviewer
Verified Current User
Review Source
content

"Good ideas, oversimplified presentation"

What do you like best?

The training does convey useful information, and the units are pretty well self contained.

What do you dislike?

The presentation of the content seems a bit dumbed down, considering these utilities are targeted at professionals that do work on computers every day. The usage of the game-like quizzes to ensure you've "learned" the material seems unnecessary and just requires more time to wait for the animations to roll. Furthermore, at times they do things like requiring you to "hover over" a link to where it redirects, but with my browser, sometimes nothing shows up, making it impossible to know the veracity of the link. I am generally very good with keeping my machines secure, so I think the presentation could be extremely streamlined.

Recommendations to others considering the product:

If your company has users who require basic information an/or training on cyber security this is a decent software. For more advanced topics, I'm not sure this is the way to go, however that may just be because we don't activate those training modules.

What problems are you solving with the product? What benefits have you realized?

The use of the security trainings via wombat seem to have dropped the success rates of the phishing attempts at our company. As a medium sized institution, a single click on a malicious link in an email can result in larger issues for the institute as a whole. These trainings were mandated as a result of our IT department's findings that the phishing emails that were sent to our staff were being clicked on despite previous warning emails.

What Security Awareness Training solution do you use?

Thanks for letting us know!
Laurianna C.
Validated Reviewer
Verified Current User
Review Source
content

"Wombat Phishing Simulation"

What do you like best?

I have been a customer of Wombat/Proofpoint for over 5 years. Their product continues to grow and improve each year. They listen to customer requests and improve their products to serve. They have many useful simulation templates that save time and target our industry (healthcare) as well as others.

What do you dislike?

The reporting is not yet comprehensive enough for full remediation reporting and actions.

Recommendations to others considering the product:

If you are considering Wombat, be aware that only you may only send phishing simulation emails to your verified, company owned email URLs. Wombat also seems to keep up with things like which government agencies will not allow you to use their logo. Remember when phishing employees that you need to be aware of the countries laws and regulations. Not all Wombat training is available in all languages, but they do add languages from time to time. Wombat allows you to test clicks as well as those who open documents. Their customer service is excellent. Wombat offers a button that integrates into Microsoft Outlook that lets your users easily report phishing emails based on your configuration. Each time you run a simulation, be sure to check the teachable moment URL and make sure it is not blocked by security. If you have a large number of employees, you may want to check with your IT or Security team how many they will let through at a time or have them allow the emails to come through.

What problems are you solving with the product? What benefits have you realized?

We are reducing the number of successful phishing attempts.

A
Administrator
Validated Reviewer
Verified Current User
Review Source
content

"Incredible resource"

What do you like best?

Not only is it a testing tool, but the training it offers that applies to work situations as well as personal, home, situations is invaluable.

What do you dislike?

We have tried to personalize the pop up screen when a phishing attack is reported but could not get it to go on the OWA side of thing. Very minor situation.

What problems are you solving with the product? What benefits have you realized?

We have individuals that have become more aware of the dangers of email attacks in all forms. We know how a workforce that is no longer click happy as they were before.

A
Administrator
Validated Reviewer
Review Source
content

"What is your SAT score? (Proofpoint SAT, formerly Wombat)"

What do you like best?

Phishing simulations that auto-enroll your users in short required training modules. This not only gets them trained, but with repetition will keep their awareness fresh in their minds rather than forgetting to be suspicious.

What do you dislike?

Some of the templates were a little basic and unrealistic. But this was in 2018. I saw a more recent demo and it looks like the templates have been vastly improved AND Proofpoint's databases are now integrated to help simulations.

Recommendations to others considering the product:

Proofpoint or other, you really should invest in a SAT product.

What problems are you solving with the product? What benefits have you realized?

We are looking to solve the issue of awareness and lack of suspicion/questioning that many users often fall short on.

AP
Administrator in Photography
Validated Reviewer
Review Source
content

"Very realistic training campaigns"

What do you like best?

The email phishing templates supplied by Proofpoint Security Awareness Training Product (Wombat) are very realistic and do an excellent job at teaching our end users to be vigilant in reviewing URL's prior to clicking on them.

What do you dislike?

The response to a user clicking on a template's URL sometimes does not fully explain why they should not have clicked on it.

Recommendations to others considering the product:

This is a very good training product and support has been very good.

What problems are you solving with the product? What benefits have you realized?

Our users are much more aware of phishing and suspect malicious emails. Some users have become too paranoid but that's the cost of the good training.

E
Executive Sponsor
Validated Reviewer
Review Source
content

"Great product, low adoption barrier"

What do you like best?

Very easy to set up, does not require user training, and the content makes people more security conscious while at the same time not becoming paranoid.

What do you dislike?

Nothing in particular, maybe the reporting should be more consistent , seems like a couple of different products put together.

Recommendations to others considering the product:

Make sure you contact and speak to the very helpful success team at Proofpoint, they have great advice on roll-out process !

What problems are you solving with the product? What benefits have you realized?

General and consistent user training when it comes to security for emails on the web. This is the first training for the organization, so it is well received.

A
Administrator
Validated Reviewer
Verified Current User
Review Source
content

"The product works really well in our environment and helps eliminate many security issues."

What do you like best?

It helps to educate our users on knowing what to look for in a malicious or malware type of email..

What do you dislike?

The least helpful I find are the reporting capabilities. I would like to see more options there.

What problems are you solving with the product? What benefits have you realized?

The training allows us to see where weaknesses are in our environment and provide more training suited to it.

A
Administrator
Validated Reviewer
Verified Current User
Review Source
content

"Very engaging and informative modules and Excellent Service"

What do you like best?

The training modules have received excellent reviews at our firm by most employees and also the customer service by our account executive is superb!

What do you dislike?

Would like to see more training with regards to disaster recovery or even emergency response plans.

Recommendations to others considering the product:

Great Product!

What problems are you solving with the product? What benefits have you realized?

We are using it for our ISO 27001 security training requirements.

AI
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source
content

"Wombat Security Review"

What do you like best?

Easy to navigate through portal, assignments and phishing attempts are easy to set up, customer service is great.

What do you dislike?

More in-depth reports and easy access to the other portals Wombat provides.

What problems are you solving with the product? What benefits have you realized?

Security training and phishing attempts

U
User
Validated Reviewer
Review Source
content

"Wombat Security"

What do you like best?

good for protecting office or home cyber security

What do you dislike?

more interactive than I care for with my security products

What problems are you solving with the product? What benefits have you realized?

cyber security mainly through emails, and keeping harmful phishing and malware at bay through proactive education and security

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