Verified User in Accounting
CA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Easy to use"
4.5/5
What do you like best about Pronto?

Pronto is user-friendly, even a novice or first-time user can navigate their way around it. Review collected by and hosted on G2.com.

What do you dislike about Pronto?

it has a color scheme that is not appealing Review collected by and hosted on G2.com.

Katie K.
KK
Katie K.
Contact Center Consultant
Small-Business (50 or fewer emp.)
"Great communication app"
4/5
What do you like best about Pronto?

What I like the best about using the Pronto app is that you can communicate very effectively with others. Also it's very easy to navigate and the use of the app is great! Review collected by and hosted on G2.com.

What do you dislike about Pronto?

When students private message the teacher sometimes the teacher doesn't get the message. I think it's because sometimes the teacher doesn't notice it because they don't get notified. Review collected by and hosted on G2.com.

Vaibhav N.
VN
Vaibhav N.
Ethics and Compliance Manager
Enterprise (> 1000 emp.)
"Pronto -Best app"
4.5/5
What do you like best about Pronto?

1. User-friendly app with a good interface.

2. Communication is very effective using the Pronto app.

3. One can easily communicate with clients, colleagues, and team members using this app. Review collected by and hosted on G2.com.

What do you dislike about Pronto?

Nothing as such dislike in this app. Only one thing, sometimes, sign out happens automatically.

This app is user-friendly and helps with effective communication. Hence recommend using the same. Review collected by and hosted on G2.com.

MW
Moses W.
Distance Education Faculty Coordinator
Enterprise (> 1000 emp.)
"Pronto Helped Us Navigate COVID"
5/5
What do you like best about Pronto?

The overall ease of use and the integration with the Canvas LMS are fantastic. The translation feature is also especially valuable at an institution like El Camino which is an HSI with many students for whom English is a second language. My faculty who love Pronto don't know what they would do without it. From my perspective, having a platform that provides for social and peer-to-peer learning online hasn't just been essential for navigating COVID, but is a core aspect of providing a modern technology facilitated learning experience. Review collected by and hosted on G2.com.

What do you dislike about Pronto?

Not all faculty are ready for social learning to support their classes. Since the integration is campus-wide, that can definitely be a challenge. However, it's a worthwhile trade-off, and this is fundamentally true for any new technology that you bring into an organization like a community college where not all users are tech savvy. Review collected by and hosted on G2.com.

Katie J.
KJ
Katie J.
Director Instructional Technology
Enterprise (> 1000 emp.)
"Pronto Connects Students"
4/5
What do you like best about Pronto?

I like that Pronto supports the classroom community. Students learn each other's names and work together more efficiently. It really supports collaboration. Review collected by and hosted on G2.com.

What do you dislike about Pronto?

I cannot think of anything I dislike about Pronto Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
""Pronto" Just Like the Name Says"
4.5/5
What do you like best about Pronto?

Helps faculty and students have communication that leads to substantive interaction. Review collected by and hosted on G2.com.

What do you dislike about Pronto?

It slows down access to the whole Canvas instance because it has to load. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Pronto is Amazing and Still Getting Better!"
4.5/5
What do you like best about Pronto?

I love the usability. The interface is clean, and the messaging features are easy to use. Moreover, having students grouped by class is super helpful. There is a logical flow to Pronto, and I haven't had anyone say they don't know how to use it. Plus, the app makes it very convenient when on the go; no longer do students and colleagues have to call me. They can Pronto-me! Review collected by and hosted on G2.com.

What do you dislike about Pronto?

I could use some more reporting features, but I know more robust reporting will eventually come. The Pronto team has always been very responsive to needs. Review collected by and hosted on G2.com.

Response from Beecher Halladay of Pronto

Thank you! We are working hard to be better every day!

Jesse _.
J_
Jesse _.
O
Small-Business (50 or fewer emp.)
"East way to communicate throughout an entire organization"
4.5/5
What do you like best about Pronto?

I like the layout, and the ability to see who has seen a message and who has responded to it. Review collected by and hosted on G2.com.

What do you dislike about Pronto?

I think they're working on a search function, but it's not completed yet. Review collected by and hosted on G2.com.

Riley  O.
RO
Riley O.
CRO
Small-Business (50 or fewer emp.)
"Beats competition easily"
5/5
What do you like best about Pronto?

The functionality of Pronto is what got us to switch over to them from our previous platform. The ability to have different levels of visibility is essential in a large organization. Review collected by and hosted on G2.com.

What do you dislike about Pronto?

There needs to be a search bar in the platform to search for any previous conversations. Review collected by and hosted on G2.com.

Response from Beecher Halladay of Pronto

Thank you for the review! There is now a search feature included in our product.

See how Pronto improved
Deacon Tomás G.
DG
Deacon Tomás G.
Director of Ministries
Small-Business (50 or fewer emp.)
"Pronto Makes Things Happen PRONTO!"
5/5
What do you like best about Pronto?

Highly intuitive software, basically a turn-key operation, easy to navigate, easy to use, and very versatile with video, chat, and voice features! Powerful tool for connecting employees and clients, as well! Review collected by and hosted on G2.com.

What do you dislike about Pronto?

It's very hard to dislike anything about PRONTO, but certainly, the cost per user can be cause for hesitation, but in the long term, it's a good investment. Review collected by and hosted on G2.com.