--- title: Pronto Reviews meta\_title: 'Pronto Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 48 reviews by the users' company size, role or industry to find out how Pronto works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 48 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Education url: https://www.g2.com/categories/education --- ### Pronto Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users enjoy the **easy communication** through Pronto, enhancing teamwork and instant interaction with teachers and peers. [(3 mentions)](https://www.g2.com/products/pronto/reviews?filters%5Bsentiment_snippet%5D=1632820&qs=pros-and-cons#reviews) Users find Pronto **easy to use** , benefiting from features like chat groups, alerts, and effective search capabilities. [(2 mentions)](https://www.g2.com/products/pronto/reviews?filters%5Bsentiment_snippet%5D=1632898&qs=pros-and-cons#reviews) Users appreciate the **effective chat threading and search capability** of Pronto, enhancing team communication and collaboration. [(2 mentions)](https://www.g2.com/products/pronto/reviews?filters%5Bsentiment_snippet%5D=1632850&qs=pros-and-cons#reviews) Users value the **screen sharing** feature for instant interaction and clarity with teachers during lectures. [(1 mentions)](https://www.g2.com/products/pronto/reviews?filters%5Bsentiment_snippet%5D=1632875&qs=pros-and-cons#reviews) Users value Pronto for its **enhanced team collaboration** , facilitating accessible communication and effective feedback analysis. [(1 mentions)](https://www.g2.com/products/pronto/reviews?filters%5Bsentiment_snippet%5D=1632920&qs=pros-and-cons#reviews) Users note that Pronto is **expensive** , adding significant costs, despite its effectiveness in business environments. [(1 mentions)](https://www.g2.com/products/pronto/reviews?filters%5Bsentiment_snippet%5D=1632865&qs=pros-and-cons#reviews) Users find the **frequent updates** necessary to address bugs, affecting the overall seamless experience of Pronto. [(1 mentions)](https://www.g2.com/products/pronto/reviews?filters%5Bsentiment_snippet%5D=1632836&qs=pros-and-cons#reviews) Users find Pronto **not intuitive** on computers, making it harder to navigate despite its business utility. [(1 mentions)](https://www.g2.com/products/pronto/reviews?filters%5Bsentiment_snippet%5D=1632807&qs=pros-and-cons#reviews) Users experience **buggy software issues** requiring frequent updates for smoother communication and overall improved functionality. [(1 mentions)](https://www.g2.com/products/pronto/reviews?filters%5Bsentiment_snippet%5D=1632909&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Pronto ##### 1. Communication Users enjoy the **easy communication** through Pronto, enhancing teamwork and instant interaction with teachers and peers. [ See 3 mentions ](https://www.g2.com/products/pronto/reviews?filters%5Bsentiment_snippet%5D=1632820&qs=pros-and-cons#reviews) See Related User Reviews OI Oyinkan I. Small-Business (50 or fewer emp.) 5.0/5 "Very stable chat product with comprehensive mention feature" What do you like about Pronto? The app on the phone is easy to use and allows me to create different chat groups depending on the projects and the instant alerts for every message i ![Renu A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Renu A.") RA Renu A. Mid-Market (51-1000 emp.) 5.0/5 "Easy app to interact with teachers" What do you like about Pronto? Using the app we can interact with the teachers and clear our doubts instantly through chat, video calls and we can stream the lectures from the renow ##### 2. Ease of Use Users find Pronto **easy to use** , benefiting from features like chat groups, alerts, and effective search capabilities. [ See 2 mentions ](https://www.g2.com/products/pronto/reviews?filters%5Bsentiment_snippet%5D=1632898&qs=pros-and-cons#reviews) See Related User Reviews OI Oyinkan I. Small-Business (50 or fewer emp.) 5.0/5 "Very stable chat product with comprehensive mention feature" What do you like about Pronto? The app on the phone is easy to use and allows me to create different chat groups depending on the projects and the instant alerts for every message i SG Selina G. Mid-Market (51-1000 emp.) 5.0/5 "Great tool for home or office work mode" What do you like about Pronto? Chat threading is very effective, the search capability is very slick and the option to save a message for quick find later is great. ##### 3. Features Users appreciate the **effective chat threading and search capability** of Pronto, enhancing team communication and collaboration. [ See 2 mentions ](https://www.g2.com/products/pronto/reviews?filters%5Bsentiment_snippet%5D=1632850&qs=pros-and-cons#reviews) See Related User Reviews SG Selina G. Mid-Market (51-1000 emp.) 5.0/5 "Great tool for home or office work mode" What do you like about Pronto? Chat threading is very effective, the search capability is very slick and the option to save a message for quick find later is great. ![Maria F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maria F.") MF Maria F. Small-Business (50 or fewer emp.) 3.5/5 "Pronto Review" What do you like about Pronto? Pronto makes internal communication more accessible and helps us work as a team better. Additionally, with Pronto we are able to create forms and surv ##### 4. Screen Sharing Users value the **screen sharing** feature for instant interaction and clarity with teachers during lectures. [ See 1 mentions ](https://www.g2.com/products/pronto/reviews?filters%5Bsentiment_snippet%5D=1632875&qs=pros-and-cons#reviews) See Related User Reviews ![Renu A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Renu A.") RA Renu A. Mid-Market (51-1000 emp.) 5.0/5 "Easy app to interact with teachers" What do you like about Pronto? Using the app we can interact with the teachers and clear our doubts instantly through chat, video calls and we can stream the lectures from the renow ##### 5. Team Collaboration Users value Pronto for its **enhanced team collaboration** , facilitating accessible communication and effective feedback analysis. [ See 1 mentions ](https://www.g2.com/products/pronto/reviews?filters%5Bsentiment_snippet%5D=1632920&qs=pros-and-cons#reviews) See Related User Reviews ![Maria F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maria F.") MF Maria F. Small-Business (50 or fewer emp.) 3.5/5 "Pronto Review" What do you like about Pronto? Pronto makes internal communication more accessible and helps us work as a team better. Additionally, with Pronto we are able to create forms and surv ### Top Cons or Disadvantages of Pronto ##### 1. Expensive Users note that Pronto is **expensive** , adding significant costs, despite its effectiveness in business environments. [ See 1 mentions ](https://www.g2.com/products/pronto/reviews?filters%5Bsentiment_snippet%5D=1632865&qs=pros-and-cons#reviews) See Related User Reviews ![Maria F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maria F.") MF Maria F. Small-Business (50 or fewer emp.) 3.5/5 "Pronto Review" What do you dislike about Pronto? It's difficult to use on a computer, and it is a costly additional expense; other than that, it works great for our business environment. ##### 2. Frequent Updates Users find the **frequent updates** necessary to address bugs, affecting the overall seamless experience of Pronto. [ See 1 mentions ](https://www.g2.com/products/pronto/reviews?filters%5Bsentiment_snippet%5D=1632836&qs=pros-and-cons#reviews) See Related User Reviews ![Renu A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Renu A.") RA Renu A. Mid-Market (51-1000 emp.) 5.0/5 "Easy app to interact with teachers" What do you dislike about Pronto? app seems to be buggy a few times, needs more updates so that we can run the same hassle-free and minor bug fixes required to make it the best for com ##### 3. Not Intuitive Users find Pronto **not intuitive** on computers, making it harder to navigate despite its business utility. [ See 1 mentions ](https://www.g2.com/products/pronto/reviews?filters%5Bsentiment_snippet%5D=1632807&qs=pros-and-cons#reviews) See Related User Reviews ![Maria F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maria F.") MF Maria F. Small-Business (50 or fewer emp.) 3.5/5 "Pronto Review" What do you dislike about Pronto? It's difficult to use on a computer, and it is a costly additional expense; other than that, it works great for our business environment. ##### 4. Software Issues Users experience **buggy software issues** requiring frequent updates for smoother communication and overall improved functionality. [ See 1 mentions ](https://www.g2.com/products/pronto/reviews?filters%5Bsentiment_snippet%5D=1632909&qs=pros-and-cons#reviews) See Related User Reviews ![Renu A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Renu A.") RA Renu A. Mid-Market (51-1000 emp.) 5.0/5 "Easy app to interact with teachers" What do you dislike about Pronto? app seems to be buggy a few times, needs more updates so that we can run the same hassle-free and minor bug fixes required to make it the best for com ## Top-Rated Alternatives [ ![Echo360](https://images.g2crowd.com/uploads/product/hd_favicon/02e445cb5c9394763864176ee534cb8b/echo360.svg "Echo360") Echo360 4.6/5(460) ](https://www.g2.com/products/echo360/reviews) [ ![Google for Education](https://images.g2crowd.com/uploads/product/hd_favicon/1487566581/google-for-education.png "Google for Education") Google for Education 4.7/5(326) ](https://www.g2.com/products/google-for-education/reviews) [ ![Kami](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3386bf572767ecf18b69d2ec7e3bbfbb/kami.png "Kami") Kami 4.4/5(69) ](https://www.g2.com/products/kami/reviews) [ View All Alternatives ](https://www.g2.com/products/pronto/competitors/alternatives) RW Ronda W. Ministry Coordinator Small-Business (50 or fewer emp.) 2/23/2022 "Communication and Connection for Community" 4.5/5 What do you like best about Pronto? Pronto has helped our small non-profit organization streamline its communication/conferencing needs in one incredible platform that provides simple messaging efficacy and connection within our community. The company offers excellent customer service through a company liaison who is attentive to organizational needs. It has been great utilizing its service. Review collected by and hosted on G2.com. What do you dislike about Pronto? The service does not currently allow for the external sharing of media files to social media platforms which might be an added benefit for organizations with social media accounts. However, it is very responsive to clients sharing ideas about how its service can better serve its clients. Review collected by and hosted on G2.com. What problems is Pronto solving and how is that benefiting you? Pronto allows our organization to communicate within our community on one platform through messaging and video conferencing. As a non-profit, it enables us to work on projects together with streamlined communication. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Heather F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heather F.") HF Heather F. Executive Assistant to CEO Small-Business (50 or fewer emp.) 5/24/2022 "Review of Pronto" 4/5 What do you like best about Pronto? Super easy to use, you can figure everything out super quick. It's fun to use for sports teams communications and file sharing. It's better looking than its competitors. Review collected by and hosted on G2.com. What do you dislike about Pronto? There is not much to dislike, they've designed the app strategically so it leaves little uncovered. I don't know what would make it better but I'm sure they will continue to add great features. Review collected by and hosted on G2.com. Recommendations to others considering Pronto: Definitely check it out- I find it's more user friendly than other similar apps. Review collected by and hosted on G2.com. What problems is Pronto solving and how is that benefiting you? In both personal and professional life, I have benefitted from using this app by staying up to date with my network. It's accessible and allows me to stay on top of my work flow. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Mid-Market (51-1000 emp.) 6/1/2021 "Pronto saved us during COVID and continues to save us Daily!" 5/5 What do you like best about Pronto? When the Pandemic hit Pronto became our life saver. The ease of use for our students was hands down the best and easiest technology we implemented. Pronto continues to be the best purchase we have made in two years! Review collected by and hosted on G2.com. What do you dislike about Pronto? Nothing- It is so intuitive that our students and faculty could use it even before we offered training. Review collected by and hosted on G2.com. Recommendations to others considering Pronto: Pronto is so easy to use and our faculty and students love it. Our non-tech faculty are able to use it with ease. Review collected by and hosted on G2.com. What problems is Pronto solving and how is that benefiting you? Instant communication. Students reach out any time, all the time, and faculty are answering. It is saving faculty so much time answering emails over and over. They can send a quick message to their entire class and answer a question that previously had to were being answered multiple times. I love being able to post system-wide announcements. Review collected by and hosted on G2.com. Show More Response from Beecher Halladay of Pronto [Editedit](https://www.g2.com/survey_responses/pronto-review-4776835/official_response/edit) We love helping out our schools! Thank you for the review 2/23/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JM Janet M. Lead DE Coordinator and English professor Mid-Market (51-1000 emp.) 2/22/2022 "Pronto is a MUST for student AGENCY!" 5/5 What do you like best about Pronto? Students have agency: They can use it independently of their professors. It is intuitive: Students can learn how to use it easily. It humanizes the remote & online environments, which invites & motivates students to participate. Review collected by and hosted on G2.com. What do you dislike about Pronto? I wish it were easier to use when on a computer. Review collected by and hosted on G2.com. Recommendations to others considering Pronto: You can give support to students with ease using Pronto, but even more than that, students are able to take the lead! They can share resources, ask for help from their peers, and be encouraging. Review collected by and hosted on G2.com. What problems is Pronto solving and how is that benefiting you? Student interaction and support among one another without sharing personal information Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller VS Vicki S. Manager of Instructional Technologies Mid-Market (51-1000 emp.) 3/8/2022 "ALL MISSIONS GO!" 4.5/5 What do you like best about Pronto? Ease of use. Prompt customer attention. It makes the mission of education successful - a way to meet the student needs. A form of engagement to increase retention through communicaton. Review collected by and hosted on G2.com. What do you dislike about Pronto? The cost could be more reasonable - especially for academia. Review collected by and hosted on G2.com. Recommendations to others considering Pronto: JUST GET IT AND USE IT - YOU WILL LOVE IT! Review collected by and hosted on G2.com. What problems is Pronto solving and how is that benefiting you? Pronto has assisted in the communication of faculty to students and students to faculty as well as student to student. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller LW Lené W. D Mid-Market (51-1000 emp.) 3/7/2022 "Seamless student-2-student interaction" 5/5 What do you like best about Pronto? On-boarding faculty and students is an easy process, due, in part, to the user-friendly interface and the excellent service from the Pronto support team. Review collected by and hosted on G2.com. What do you dislike about Pronto? Updating courses from term to term requires additional steps from faculty. Review collected by and hosted on G2.com. What problems is Pronto solving and how is that benefiting you? Pronto has worked closely with faculty to create a dashboard that allows them to sync their current courses and remove old courses Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Malhar J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Malhar J.") MJ Malhar J. Technical Writer II Small-Business (50 or fewer emp.) 7/11/2022 "The slack alternative to be considered" 3.5/5 What do you like best about Pronto? Instant Chat experience. Easy file share Review collected by and hosted on G2.com. What do you dislike about Pronto? App opening time. Some chat user interface. Review collected by and hosted on G2.com. Recommendations to others considering Pronto: Yes. They should definitely try. Review collected by and hosted on G2.com. What problems is Pronto solving and how is that benefiting you? I am collaborating teams effectively same as Slack Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Mid-Market (51-1000 emp.) 2/23/2022 "I love Pronto!" 5/5 What do you like best about Pronto? Pronto is FAST, EASY, and FUN. I am able to quickly and effectively connect with my community without excessive logins or invitations. Everyone has access! Review collected by and hosted on G2.com. What do you dislike about Pronto? Sometimes Pronto can be glitchy on my phone. It is easier (for me) to access on my computer. But I have an old phone, so this might just be me. Review collected by and hosted on G2.com. What problems is Pronto solving and how is that benefiting you? Pronto allows me to CREATE COMMUNITY in my online classes. Students have FAST, EASY, and CONSISTENT access to me. And it is super fast and easy for me to respond. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Subramanian C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Subramanian C.") SC Subramanian C. Werkstudent Project Management Office Enterprise (\> 1000 emp.) 2/13/2022 "Best in class messaging app inside the organisation to collaborate" 4.5/5 What do you like best about Pronto? Very easy to use in the work environment with very minimal training. The app needs less storage to run in the system. The layout is clean and neat. You can access it across multiple platforms. Review collected by and hosted on G2.com. What do you dislike about Pronto? Updates in a systematic manner. Sometimes there is no proper sync between the history of the messages from one platform to another. Frequent updates can solve it. Review collected by and hosted on G2.com. What problems is Pronto solving and how is that benefiting you? communication between people inside the company File sharing between people inside the team Safe and secure transmission of the files and messages within the team Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite GG Ghytana G. Mathematics Instructor/Instructional Design Speciao Mid-Market (51-1000 emp.) 6/3/2021 "Pronto is AWESOME!" 5/5 What do you like best about Pronto? Pronto is very user friendly. It allows the instructor to actively engage with students. It is an app as well as web-based. Review collected by and hosted on G2.com. What do you dislike about Pronto? There is nothing I dislike about Pronto. Review collected by and hosted on G2.com. What problems is Pronto solving and how is that benefiting you? Pronto is a great solution for retention issues. Review collected by and hosted on G2.com. 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