---
title: Prompt.io Reviews
meta_title: 'Prompt.io Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 12 reviews by the users' company size, role or industry to
  find out how Prompt.io works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 12
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Political
  url: https://www.g2.com/categories/political
---

# Prompt.io Reviews
**Vendor:** Prompt.io  
**Category:** [ Other Political Software](https://www.g2.com/categories/other-political)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 12
## About Prompt.io
Chatbox has rebranded to Prompt.io. Prompt.io is a text messaging platform purpose built for speed, reliability, and automation, that offers both person-to-person (P2P) and application-to-person (A2P) messaging. Prompt.io provides businesses a significant communication advantage by combining text messaging with mobile forms, creating one seamless, end-to-end mobile customer experience from communicating to closing business. Founded in 2014, Prompt.io is headquartered in Seattle and was included as a Gartner Cool Vendor for CRM Customer Service and Support. For more information, visit www.prompt.io.



## Prompt.io Pros & Cons
**What users like:**

- Users appreciate the **user-friendly customer engagement features** of Prompt.io, enhancing communication and interaction with members. (1 reviews)
- Users value the **easy creation** of surveys and forms on Prompt.io, enhancing engagement with members effortlessly. (1 reviews)
- Users love the **easy setup** of Prompt.io, making it user-friendly for both admins and agents. (1 reviews)
- Users appreciate the **user-friendly integration of features** in Prompt.io for engaging members effectively. (1 reviews)
- Users appreciate the **user-friendly reporting features** of Prompt.io, enhancing engagement through surveys and forms. (1 reviews)
- Templates (1 reviews)
- User-Friendly (1 reviews)

**What users dislike:**

- Users experience challenges with **campaign issues** , as messages often reroute to all agents, impacting organization. (1 reviews)
- Users are frustrated by **contact management issues** , particularly the inability to assign agents to specific text banks. (1 reviews)
- Users experience **messaging issues** , as messages reroute to all agents instead of assigned ones, complicating management. (1 reviews)
- Users express frustration over **missing features** , such as the inability to assign specific agents to text banks, causing routing issues. (1 reviews)


## Prompt.io Discussions
  - [How do I add or edit macros from the inbox view?](https://www.g2.com/discussions/how-do-i-add-or-edit-macros-from-the-inbox-view) - 1 comment, 1 upvote

- [View Prompt.io pricing details and edition comparison](https://www.g2.com/products/prompt-io/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-05+18%3A48%3A27+-0500&secure%5Bsession_id%5D=9d3c9ff8-216d-4088-ac76-400acfce8128&secure%5Btoken%5D=e34facdf0abcb39f9f8c085ff5346cc9a2754a02e4ac09f4d10a0357cbc9bb97&format=llm_user)


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