AI component and smart re-write. I really like the metric under Prompt Insight Review collected by and hosted on G2.com.

I have struggled with schedules and setting clinicians up especially when they are not set in an office. Challenging with per diems, floating therapist and time off. Therapist in the region have had issues getting therapist on the schedule and had to get Prompt involved to problem solve Review collected by and hosted on G2.com.

Dashboard. Everything you need will be located right in your dashboard tab. Review collected by and hosted on G2.com.

At this moment I do not have any dislikes. Review collected by and hosted on G2.com.

Prompt is a solid product that has continued to develop since we began using it over a year ago. What I appreciate most are the customer-focused features, such as self-scheduling, automatic waitlisting, and electronic intake. Additionally, the AI-assisted processes in registration, clinical documentation, and billing have been particularly helpful. Review collected by and hosted on G2.com.

At first, the sheer number of features and options can feel overwhelming. Review collected by and hosted on G2.com.

The voice recording for the SOAP notes. (Autonote) Review collected by and hosted on G2.com.

I find that I am getting a low audit score for progress note section yet as a PTA, I am not allowed to do progress or evals so it gives me a low score yet I should not be scored in general for that category. Review collected by and hosted on G2.com.

I Like being able to fax right from the patient's chart Review collected by and hosted on G2.com.

Scheduling take too long. Web PT was quicker. Review collected by and hosted on G2.com.

I like the dictation and the AI portion which can help word my notes sound more professional Review collected by and hosted on G2.com.

it takes longer to schedule patients and it takes time to find the insurance and dx codes to see what is being worked on Review collected by and hosted on G2.com.

Great EMR system, best reporting on the market, fantastic level of timely support, Prompt Plus features. Onboarding and transitions have been remarkably smooth with Prompt's guidance and support Review collected by and hosted on G2.com.

The RCM platform isn't the best in the market but Prompt has actively listened to customers and has been updating the RCM system over the past 13 months. Significantly improved and their road map for RCM should get it to where it needs to be in 2026 Review collected by and hosted on G2.com.

Prompt Health is the best practice management system we have used. The platform is modern, innovative, easy to use. It also offers functionality that positively impacts workflows and results in operational efficiency. Customer support process and team is fantastic! Review collected by and hosted on G2.com.

Very basic patient engagement functionality Review collected by and hosted on G2.com.

I like the dashboard feature. Makes things easy to find. Review collected by and hosted on G2.com.

I like the dashboard feature. Makes things easy to find. Review collected by and hosted on G2.com.

easy enough to use. flags billing issues Review collected by and hosted on G2.com.

how many clicks it takes to go from checking in a patient until being able to see their exercise program. occasionally the AI writes about the wrong patient Review collected by and hosted on G2.com.